Corporate sales executive

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Despite the pandemic, we have grown reasonably well and plan to multifold into a fully distributed network of highly skilled tech talent looking to expand across countries soon.

Our Sales team has to date, been led by one of the founders, Murtuza Kutub. We are now looking to add another leader to the team who can help us hire, grow, nurture, and retain quality sales talent and continue providing value to our high-value clients (average deal size of $50,000).

We expect to grow to $5 million by the end of FY 22-23.

You can be a part of a company leading the world of tech startups and making quality tech products used by millions of users worldwide.

Profile: Business Development Manager (International Business)

Location: Hybrid Model (Chennai based)

Timing:  Healthy overlap with both US and Indo-Australian timezone.

Job Description:

• Generating new business and interest through account-based marketing programs involving email and calling campaigns
• Play a vital role in pipeline growth through the generation of SQLs and scheduling of the first meeting of prospects with the founders
• Generate new business pipeline through outbound prospecting activities
• Research and evaluate prospects before engagement
• Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward (preparing proposals, responding to RFQs, followups)
• Nurture relationships and continuously engage prospects to develop a long-term relationship
• Use multiple channels of communication effectively to develop engagement with prospects.
• Monitor and attend meetings with prospects while handling the introductions and follow-up with the founder
• Collaborate with the Marketing team on new campaigns
• Maintain accurate data within the CRM reflecting the sales development pipeline to provide visibility to market opportunities in assigned territory.
• Work closely with Marketing, engineering, and Design teams to build a continuous feedback loop to improve the qualification process.
• Develop a complete sales playbook and document all the processes
• Build a team under you, train them, and ensure they hit their targets
  
  

Requirement

• Prior experience of 2-4 years in outbound pipeline generation as a Business Development Representative in the North American and/or EMEA markets.
• Ability to effectively leverage communication channels like cold emails, cold calls, LinkedIn outreach, etc.
• Ability to communicate clearly and effectively in person, through email, and via telephone
• High levels of motivation and self-driven attitude
• Preferably experience working with B2B SaaS companies
• Good understanding of CRM (HubSpot, Fresh sales & others)
• Good understanding of Prospecting and Automation tools
• Strong interpersonal skills, including the ability to effectively interact, negotiate, and close deals with multiple levels of prospects

What can you expect?

• State of the Art gadgets and tools
• Receive a more-than-competitive salary + $$$ incentives
• Complete Health coverage for you and your family
• A flat and transparent culture
• Enjoy a culture with opportunities for growth and learning.

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

Extramarks is a new-age digital learning solutions provider that offers the best of pedagogy and technology to create engaging, child-centric teaching-learning environments in India's best schools and for self-learning at home. Globally, over  9000 schools and 11 million learners have adopted Extramarks Total Learning TM solutions - India, South Africa, Singapore, Indonesia, and the Middle East countries- UAE, Oman, and Kuwait. 

WORK FROM OFFICE 

Product : K-12

Offering exciting salary with good incentives.

About The Role
Energized individuals who are all set to sell the K-12product, one who has good hands-on experience into entrance exam courses and sound understanding of the Industry. 

Roles available- BDE/Sr. BDE/AM
Location: Delhi NCR
*Immediate joiners Only

*Expected Skillset:

· Any Graduate/Post Graduate
· Excellent interpersonal & communication skills
· Quick learner
· Motivated to start a career in sales

Requirements :

1. Fleuncy in English and Local Region language

• Devising strategies for increasing the market and market share of company's product in the given region and ensuring effective implementation of the same.
• Improving brand & credibility of the company's product in the international market via - Continuous product promotion campaigns along with monitoring and ensuring the implementation of the same
• Defining strategies to explore new international markets and generating higher revenues from the international sales
• Maintaining and developing relationships with new & existing clients.
• Being responsible for pre and post shipment documentation: Invoice/ Packing list, Executing post shipment documents as per the terms of the export order, preparing BRC, etc.
• Planning and coordinating with the team as well as various vendors for the timely delivery of orders.
• Ensuring that shipments are in compliance with all laws and regulations. You need to be well updated with the various export laws.

• The candidate should have 4+ years of experience in developing International sales as well as export documentation.
• Good contact base in various countries of Distributors
• Good contact base in various countries of Buyers
• Good contact base in various countries of Chain Stores
• The Candidate should carry analytical thinking as he/she is expected to work with sales data.
• Excellent Communication Skills (Verbal & Written).
• Ability to handle overseas Buyers, CHA & Transporters independently.
• Experience in Pre- & Post Export Documentation.
• Very well versed in MS Word & MS Excel.
• Having experience in Digital Marketing will be preferred.

We are currently looking for "Business Development Executive" for US IT staffing for our branch office in Noida. 

Location:

Head Field Solutions Pvt. Ltd

B-8, Sector 59 (Noida)

Job Profile:

It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche.
Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.

Roles & Responsibilities:

• The primary focus is to bring new business from new and existing clients.
• Define and develop lead generation strategies and marketing plans for new accounts & to further penetrate existing accounts.
• Maintains an ongoing relationship with prospective clients, continuously assessing and communicating how Head Field as a Staffing Solutions can meet their needs.
• Negotiates contractual terms and conditions for employment services, and works with the operations and recruiting teams to ensure smooth handoffs.
• The candidate should:
• Work on getting Contract Staffing requirements from direct clients /Tier-1 Vendors and closing open positions.
• Cold calling and Market research to locate the potential Vendors/Clients.
• Should provide timely feedback to the management regarding performance, activity reports and account strategy concerns. 
• Expertise generating new business for IT Staff Augmentation Services.
• Excellent interpersonal, rapport-building and negotiation skills.
• Expert in Delivery Management / Client Servicing.

Desired candidates profile:

The candidate must possess a proven ability to prospect, develop business and build relationships.

• 0-3 years of experience as BDE/BDM in US Staffing.
• In addition, they must demonstrate a strong customer focus and personal leadership and solid negotiation and presentation skills.
• Individuals experienced in sales and account management who are persistence and have a strong drive to win over new clients and build new business are the best fit.
  
  

Benefits:

• Employee friendly Corporate Work culture 
• Excellent Salary structure
• Timings are fixed (6:30 pm to 3:30 am) with Saturday and Sunday Off
• Best in class infrastructure 
• In-House Meals are available.

• The ideal candidate should be an enterprising person with fair exposure to government business / departments. The candidate should have prior exposure to deal with decision makers and should have the hunger for business.
• Prior experience in dealing with Civil Supplies, Consumer Affairs, Dairy, Agriculture Marketing departments will be an added advantage.
• Exposure to commodity trade in general. Exposure in pulses, sugar , oilseeds, F&V would be desirable
• Understanding of the commodity markets and its entire value chain across the commodity ecosystem
• Linkages with Agri commodity trade houses, export firms and Agri related corporates.
• Demonstrated ability to lead and coordinate effectively with a wide variety of stakeholders, including national and local government, trade, banks, community- based organizations, and the private sector
• Experience in networking with the various stakeholders in the government departments and agencies along with ability to influence the decision makers. Prior experience in bid / tendering process including record of accomplishment of successful wins. Should have handled projects worth a min of 10 Cr. plus.
• Ability to commercially manage (revenue collections) large projects within stipulated timelines is necessary for this position.
• Should have lead a team size of ten member’s direct reportees.
• Prior experience in managing technology intensive projects will be highly advantageous for the candidature.