
Position Description
Job Title: Operations Engineer
Experience: 6–9 YearsLocation: BangaloreWork Mode: Onsite/Hybrid (as applicable)Availability: Weekend On-call Support (Primary Requirement)
Role Overview:
We are seeking a skilled Operations Engineer with strong hands-on experience in cloud-based infrastructure monitoring, automation, and incident management. The ideal candidate should be flexible to work in a 24x7 environment and available for weekend on-call support as part of operational readiness.
Key Responsibilities:
. Monitor and support production and non-production environments across multiple platforms.
. Handle incident triage, resolution, and escalation using tools such as ServiceNow and Datadog.
. Execute and manage scheduled jobs using Control-M, Autosys, or Airflow.
. Troubleshoot system, application, and database issues efficiently.
. Develop automation scripts using Python or Shell scripting to improve operational efficiency.
. Collaborate with development and infrastructure teams to ensure system stability and uptime.
. Maintain observability through dashboards and alerts using Splunk and Grafana.
. Support and maintain data pipelines and integrations involving AWS and Snowflake.
Technical Skills Required:
. Cloud: AWS (SQS, SNS, DynamoDB, EKS)
. Databases: PostgreSQL, Cassandra, Snowflake
. Schedulers: Control-M / Autosys / Airflow
. Monitoring & Alerting: Datadog, Splunk, Grafana
. Ticketing & ITSM: ServiceNow
. Scripting: Python / Shell scripting
Preferred Attributes:
. Strong analytical and problem-solving skills.
. Excellent communication and collaboration abilities.
. Willingness to work in rotational shifts and provide on-call support during weekends.
Exposure to CI/CD and DevOps tools will be an added advantage

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Education and Work Experience Requirements:
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