Salesforce Architect

Job Title : Technology Strategy and Reporting Specialist

Total Experience : 8+ Years

Relevant Experience : Minimum 3 years of experience in Strategic technology planning and reporting.

Location : Remote, Anywhere in India

Job Type : Full Time

Job Overview :

We are seeking a Technology Strategy and Reporting Specialist to lead the development of strategic dashboards, quarterly board reports, and executive-level communications.

The ideal candidate will bridge the gap between technical insights and business strategy, delivering high-impact reports that drive executive decision-making and organizational performance.

Mandatory Skills :

Power BI or Tableau, Advanced Excel, Executive Reporting, Data Analysis, Strategic Dashboarding, IT KPIs, Storytelling, and Communication Skills

Key Responsibilities :

• Quarterly Board Reporting : Deliver structured, governance-aligned technology reports with KPIs, risk assessments, and strategic recommendations for executive leadership and the board.
• Dashboard Development : Build and manage executive dashboards using tools like Power BI/Tableau to showcase real-time performance and strategic metrics.
• Executive Storytelling : Create polished narratives and presentations that translate technical data into compelling business insights.
• Data Analysis & Insights : Analyze performance data, market trends, and technology strategies to identify actionable insights and business opportunities.
• Reporting Framework : Standardize reporting templates, processes, and governance models to ensure consistent, high-quality outputs.
• Technology Performance Monitoring : Track initiative outcomes, ROI, and budget adherence with scorecards and strategic alignment reports.

Desired Experience :

• 3+ Years in business intelligence, strategic reporting, or executive communication.
• Hands-on experience with dashboard tools (Power BI, Tableau, Excel).
• Strong understanding of IT performance metrics and KPIs.
• Proven record of creating board-level/C-suite presentations.

Qualifications :

• Bachelor's in Business Analytics, Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
• Certifications such as PMP, Power BI, Tableau, or Six Sigma are a plus.

We are looking for a dynamic and self-driven Business Development Executive – IT Sales who will play a key role in identifying new business opportunities, engaging with potential clients, and closing deals in the field of AI software products and services.

Key Responsibilities:

• Drive B2B sales for AI-based software solutions
• Generate and qualify leads via cold calls, emails, and LinkedIn outreach
• Identify pain points and match AI use cases with client requirements
• Conduct product demos and solution presentations to prospective clients
• Collaborate with technical teams to understand solution capabilities and translate them into client-friendly proposals
• Prepare sales pitches, proposals, and business presentations
• Manage and update leads/opportunities in the CRM system
• Maintain regular follow-ups and relationships with prospects and existing clients
• Track sales KPIs and contribute insights to improve sales strategy and pipeline
• Conduct market research to identify potential industries, segments, and decision-makers
• Stay updated with trends in AI, SaaS, and enterprise tech

Qualifications and Other Details 

• 6 months to 1 year of experience in IT Sales / B2B Software Sales / SaaS / Tech Sales
• Strong communication, negotiation, and presentation skills
• Proficiency in using CRM tools 
• Proven track record of achieving or exceeding sales targets
• Knowledge of AI/ML concepts or interest in learning AI solutions is a plus
• Bachelor's degree in Business, IT, Engineering, or Marketing
• Ability to work independently and collaboratively
• Comfortable working on-site at Bhayander, Mumbai
• We prefer Mumbai-based candidates for this role

Key Responsibilities

• Oversee the end-to-end execution of web and mobile app development projects.
• Manage project scope, schedule, and delivery — ensuring milestones are achieved within deadlines and budgets.
• Coordinate between clients, developers, designers, and QA teams to ensure clarity and smooth communication.
• Define project requirements, sprint plans, and resource allocation using Agile or Scrum methodologies.
• Conduct regular status meetings, performance tracking, and progress reporting.
• Identify project risks, dependencies, and blockers, and develop proactive solutions.
• Maintain high levels of client satisfaction through transparency and consistent project updates.
• Collaborate with leadership to enhance project processes and overall delivery efficiency.

Required Skills & Experience

3–8 years of experience in project management within a software or digital agency environment.

Strong understanding of web and mobile app development life cycles.

Experience with Agile, Scrum, or Kanban methodologies.

Familiarity with project management tools like Jira, Trello, ClickUp, or Asana.

Excellent communication, leadership, and stakeholder management skills.

Ability to translate technical concepts into business-friendly language.

Knowledge of frontend (React, Next.js), backend (Node.js, Django), or mobile (Flutter, React Native) technologies is a plus.

Proven ability to handle multiple projects simultaneously with attention to detail and deadlines.

Preferred Qualifications

PMP, PRINCE2, or Agile certification preferred but not mandatory.

Prior experience managing offshore or remote teams.

Exposure to SaaS, AI-powered, or enterprise software projects.

Junior System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)

No. of Positions - 1

We are looking for a Junior System Administrator (VoIP) / Telephony Engineer (Telecommunications) to join our Telebu's Communications engineering Team. The Telebuin will develop, implement and support IP Telephony related technologies including and not limited to IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiation Protocol (SIP), WebRTC, and Public Switched Telephone Network (PSTN) gateways.

Responsibilities:

• Install & maintain Freeswtich and other SIP servers.
• Administration of SIP and Media Servers, Network/Protocol level debugging and testing, Contact center solutions, Troubleshoots and resolves complex problems.
• Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers, manages 3rd party telecom carriers and providers.

Requirements:

• 3 years of hands-on industry experience in telecommunications
• Strong conceptualize knowledge and experience with telephony protocols like SIP, SDP, RTP, SRTP and audio/video codecs.
• In-depth working experience with Kamailio, Freeswitch, Any of the SIP stack (Sofia, reSIProcate, PJSIP, etc.), and Linux
• Experience in using the VoIP testing tools like Wireshark, VoIPMonitor, SIPp, SIPCapture, Homer etc.
• Strong understanding of implementing various network setups (Private VPNs, multi-zone secure connectivity etc)

Nice to have:

• Experience with virtualization/container related technologies (Xen, VMware vSphere / ESXi, Docker, Kubernetes)
• Hands on writing production quality code using any of the scripting languages like Python, Go, Erlang etc.
• Working knowledge in any NoSQL databases like MongoDB, Redis, Cassandra etc.
• Passionate about knowing everything about VoIP Protocol standards & related RFCs

A Virtual Relationship Manager (VRM) in banking sales focuses on fostering and expanding relationships with clients while driving sales of the bank's products and services. Here are the detailed job roles and responsibilities.

Key Responsibilities:

To engage regularly with the Imperial customers as defined by the contact policy and provide a Consistent & Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.

Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top-of-the-mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set.

Customer Engagement

Continuous engagement with the portfolio customers mapped (500 to 600 groups/ PF) as per the contact policy, with accurate & complete capture of interaction details.

• Call handling as per defined standards.
• Accurate resolution for customer queries.
• Promoting Digital Banking services for a superior customer service experience.
• Profiling of customers in order to aid right cross-servicing of Bank products
• Accurate logging and resolution of complaints.
• Attrition control of customers.
• Regular interactions with the customers and proactively assessing customer needs.
• Ensure portfolio quality of relationship while racing considering eligibility.
• Monitor large amount movements and account closure from the deposit accounts.
• Ensure retention of customers
• Achievement of portfolio parameters
• Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales
• Right, cross-sell of products basis profiling and engagement.
• Penetration of products across groups.
• Sales across all product segments-TPP, Assets, Cards etc.
• Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.
• Ensure accurate and timely submission of financial transactions. & requests.
• Adherence to set processes of updating customer interactions in CRM next.

Requirements:

• Educational Qualifications: Graduate
• Key Skills(examples listed below)
• Basic Banking
• Communication
• Minimum experience in years - 2-3 yrs. preferable.
• Major Stakeholders(intra-team and cross-functional stakeholders, who would need to be interacted with for discharging duties)

Introduction

Designation- Business Development Manager

We are seeking a dynamic and results-driven Business Development Manager to join our growing team at Better Analytics Pvt Ltd (Scremer). The ideal candidate will play a key role in expanding our user base, establishing strategic partnerships, and driving revenue growth. The Business Development Manager will be responsible for identifying new business opportunities, fostering relationships with key stakeholders, and developing innovative strategies to promote Scremer.

Roles and Responsibilities

• The person in this role will lead the development of new business opportunities that support our overall growth strategy for our Software products and services.
• Perform marketing strategies, Initiate discussions with the employers/companies through emails, calls, campaigns, and scheduled meetings, and apply other techniques to acquire new clients.
• Work closely with product development, marketing, and customer support teams to ensure seamless integration of business development initiatives.
• Create sales pitches about Scremer and effectively present them to employers/company SPOCS.
• Act as the face of Scremer in various industry events, conferences, and networking forums. Represent the brand professionally and effectively communicate its value proposition.
• Keep a great ongoing relationship with current partners and offer new ways to grow the partnership.
• Set up a sales pipeline and automate the sales process using tools like Odoo, Zoho CRM.
• Conduct thorough market research to identify potential business opportunities and trends. Develop and implement effective business strategies to drive Scremer's growth.
• Collaborate with senior management and other marketing teams to align our internal goals with new and existing partner relationships.
• Lead business growth strategies, identifying opportunities, identifying partnerships, and bringing in new clients.
• Should have leadership qualities, be highly motivated, be energetic, and be accountable for owning business outcomes including planning, executing, and forecasting.
• Maintain consistent sales growth by continuously establishing new accounts and positioning us as a strategic advisor delivering actionable insights and practical business solutions
• Identify and forge strategic partnerships with businesses, organizations, and influencers that align with Scremer's mission.
• Explore and implement monetization strategies for Scremer. Identify new revenue streams, such as premium features, partnerships, and advertising opportunities.

Must-Have Skills

• 5+ years of experience in B2B/B2C Sales.
• Should have extensive knowledge in sales and client acquisition.
• Need experience closing new business deals by coordinating requirements; developing and negotiating contracts; and integrating contract requirements with business operations.
• Should have strong communication skills, articulation, and presentation skills
• Conflict resolution and ability to take ownership and motivate a team.
• A go-getter, who is hungry to be a part of the fabulous growth story

Good to Have Skills

• Open to working in a start-up. Experience in sales, marketing, and relationship building. Excellent communication, Presentation, and interpersonal skills.
• Ability to analyze and interpret sales data and market trends. Ability to work independently and as a team player in a fast-paced environment.
• Willingness to travel as needed.
• Stakeholder management skills.
• Prefer candidates with an MBA, MCA, or relevant education in technology, marketing, or sales.

About Scremer

Better Analytics Pvt Ltd, the creator of Scremer, is a pioneering social feedback platform that empowers users to voice their complaints and concerns. Scremer provides a space for users to share their experiences regarding various issues, from poor customer service and faulty products to unjust policies. The platform encourages community support through a unique feature called scream up, where users can rally behind each other's complaints. The most impactful grievances are prominently featured on the homepage, fostering a transparent and engaging user environment.

Location

Address: Durgam Cheruvu Rd, Kavuri Hills, Madhapur, Hyderabad, Gafoornagar, Telangana 500081.

Hyderabad - Scremer was Founded in 2021, Situated in the vibrant area of Kavuri Hills, Hyderabad, this address on Durgam Cheruvu Rd embodies a blend of urban convenience and natural beauty. It is located in Gafoornagar and offers a prime location with easy access to amenities and the picturesque Durgam Cheruvu.

Why Join Scremer?

• Innovative Mission: Join Scremer at Better Analytics Pvt Ltd to be part of an innovative social feedback platform that gives users a powerful voice.
• Engaging User-Centric Environment: Work in a dynamic and user-centric environment where every complaint matters. At Scremer, users can connect, support each other through "scream up," and influence positive change.
• Transparent and Impactful Platform: Join a company that believes in transparency and impact. Scremer features the most popular complaints on its homepage, providing users with visibility into real issues.
• Professional Growth Opportunities: At Scremer, we value talent and commitment. Join a company that fosters professional growth and skill development. Be part of a team that encourages innovation, collaboration, and continuous improvement, offering you a platform to excel in your career.

JOB DETAILS

CTC - 8-12 LPA

EXP RANGE - 5-7 Years

Education - Any Graduate

Notice Period - 15-30 Days

Work Mode - WFO

Location - Hyderabad

1. Design and Development:

• Design, create, and modify websites.
• Convert written, graphic, audio, and video components to compatible web formats.
• Create website layout/user interfaces by using standard HTML/CSS practices.
• Integrate data from various back-end services and databases.

1. Maintenance and Evaluation:

• Regularly update websites to ensure they are visually appealing, accurate, and reflect the latest content.
• Test websites for ease of use, speed, and other quality factors.
• Fix any bugs or issues that arise.

1. Collaboration and Communication:

• Work closely with web designers and programmers to produce the website.
• Communicate with clients or management about ongoing projects.
• Provide technical support and instruction to other staff or clients.

1. Technical Skills and Knowledge:

• Proficient in HTML, CSS, JavaScript, and other relevant web design coding languages.
• Familiarity with content management systems (e.g., WordPress).
• Experience in server-side frameworks such as python, ruby, php, Java, ASP, ASP.NET.
• Understanding of search engine optimization principles.

1. Project Management:

• Manage individual project priorities, deadlines, and deliverables.
• Maintain and expand/enhance the website once built.

Job description

Roles and Responsibilities

• Plan, Participate, monitor, follow-up sales & marketing activities as per sales strategy for the allocated customers / location and end customers/ user
• Support and monitor the performance of the team in order to achieve their monthly & annual sales target.
• Experience to manage a team of at least 10-15 members.
• Conduct meetings regularly to ensure open communication and devise an action plan to address issues/concerns raised by the team.
• Undertaking regular one-to-one meetings, team meetings at various levels, training and counselling /coaching sessions for all direct reports.
• Responsible for Lead Generation and completion of team target.
• Demonstrate accountability and ethical behaviour at all times.
• Who has a Knowledge on Cloud Computing will be an Add on Advantage.

Required Candidate Profile

• Extremely organized, highly motivated & target oriented.
• Preferably from BPO/KPO background
• Excellent verbal/written communication and presentation skills.
• Accomplishes organization goals by accepting ownership.
• Willingness to work in night shift.
• Ready to join immediately.