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Company Profile

Geotrackers Mobile Resource Management Pvt. Ltd.

Geotrackers is a technology company offering end to end telematics solutions that help organisations manage their field resources more effectively, be they vehicles, assets or personnel. We provide GPS based vehicle tracking solutions and mobile solutions for field force management. Our solutions have gained in popularity owing to the multiple benefits that they offer, starting with increase in productivity of the field resources, reduction in costs of field operations, better customer service and better safety & security for man & material. All our solutions are cloud based, offered on the SaaS model. They are therefore easy to deploy and economical to use. Our primary targets are organisations with a sizeable fleet of vehicle or sales & service personnel, across industry sectors ranging from transport & logistics, to health, Hospitality, Education, Cement, BPO, Police & Government & many more.

Job Title: Customer Support Officer

Experience : 2-7 years

Job Description

● Set up network of service technicians pan-India for installation of GPS tracking devices on commercial vehicles

● Manage daily installation / post installation schedule for pan-India locations

● Co-Ordinate with customer team & field staff for schedule assignment

● Manage all customer facing correspondence on Email/Mobile/Whatsapp , regarding service requests

● Follow-up with customer within a 24hour period in regards to the initial phone call or email

● Ensure TAT between 24-48 hours for all service schedules for Pan-India locations.

● Raise repair invoices to customers

● Manage inventory of spares and consumables

● Manage logistics for supplying fresh spares to service technicians pan India

● Co-ordinate with service technicians for return of defective goods to Head Office

● Manage Ensure service technicians

● Conduct Training Sessions for technicians

● Support to field staff

● Generate Monthly failure report with analysis : Technician / Product / Model / Area wise

● Supervision and monitoring of repairs and trouble shooting of all the GPS devices.

● Handling Reports management in ERP

Desired Profile

● At least 2 years experience in managing network of service technicians for fitting of automotive electrical accessories at Pan-India locations

● Must have network of service technicians for fitting electrical accessories on atleast 100+ locations

● Computer Savvy

● Good Skills on Excel

● Strong Communication Skills

● Ability to diffuse volatile situations with professionalism and courtesy

● Capable of conducting root cause analysis of failures and devise breakdown solutions with minimum turnaround time.

● Excellent analytical and conflict resolving skills

● Willing to travel for purposes of hiring, training and managing service technicians.

Role Description : Senior Java Developer

As a senior developer you will be responsible to manage the software development life cycle from planning to prioritizing to testing and release. Responsibilities includes gathering system and team product requirements, building java modules and testing features before release. Should have hands on experience developing software with agile methodologies and are ready to lead our junior developers.

Responsibilities • Contribute to all phases of development lifecycle. • Planning of API workflow. • Understanding the requirements all the teams involved and planning the development process. • Write well designed, testable, efficient code. • Prepare and produce releases of software components. • Support continuous improvements by investigating alternatives and technologies and presenting these for architecture review. • Designing, implementing, and maintaining java applications that are often high-volume and low latency. • Identify bottlenecks and bugs and advise solutions to these problems. • Develop highly scalable REST APIs to use in our applications. • Guide the team and help them in any complex situations.

Required Qualifications We are looking for individuals who are curious, excited about learning, and navigating through the uncertainties and complexities that are associated with a growing company. Some qualifications that we think would help you thrive in this role are: • Minimum 8+ Years in a Java programming. • Expert hands-on knowledge of latest technology, good exposure to web technologies and open to all technologies like Java, J2EE, Spring Boot, Microservices, Cloud computing, any DB. • Very good exposure to DevOps concepts and tools, Continuous Integration and Continuous Delivery. • Quick learner believes in continuous learning and acts as a catalyst for building the culture within the organization. 

• Analytical thinking skills, problem solving with strong exposure to root causing tools and techniques and ability to come up with solutions in complex situations. • Familiar with various design and architectural patterns. • Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT

Preferred Qualifications • Deep insights of Java and J2EE internals such as memory management, transaction management, etc. • Skill for writing reusable Java libraries. • Proficient understanding of code versioning tools, such as Git. • Familiarity with build tools such as Ant, Maven, and Gradle. • Ability to work without guidance and under tight deadlines. • Result oriented and focused on meeting deliverable timelines. • Teamwork and willingness to listen to others. • Communicate effectively • Good knowledge of microservices. • Expertise in developing enterprise level web applications and RESTful APIs using Microservices with demonstrable production-scale experience. • Strong background working with Linux/Unix environments. • Working experience in industry standard protocols related API security. • Clear understanding of web services and SOA related standards like REST/OAuth/JSON.

Location: Bengaluru/Udupi (NO WORK FROM HOME OPTION)

Notice Period: Immediate Joining or Maximum 1 Month

1. Production and Demand & Supply Planning (Shift Wise/Daily/Weekly/Monthly)

2. Ensuring that customer needs are met in a way to improve customer satisfaction level

and handling customer complaints (if any) (Supplies, Services, Continuous Improvement,

Communications, etc.)

3. Building new processes / procedures.

4. Simplifying manufacturing through work study, line balancing and promoting automation

5. Prioritizing and accommodating change requests in a prioritized manner

6. Ensure Adherence to Quality assurance processes by evaluating quality of inputs,

processes and outputs.

7. Improve the topline by ensuring the RFD Adherence and Dispatch Adherence as per target

and using forward thinking to identify the possible bottlenecks to achieve the same and

hence, initiate the necessary action to de-bottleneck the process.

8. Establish a system to reduce the dependency on the workforce and set up a

semi-automatic process or low cost automation to make the process more agile and

robust.

9. Exhibit Safety Leadership by adhering to safety standards, enhancing behavioral safety,

machine safety, process safety, ergonomics safety, industrial hygiene

10.Establish a System related to EHS (Environment Health & Safety) to ensure that risks are

assessed, the workplace remains safe and healthy for manpower .

11.Ensure protection of Environment by adopting environmentally conscious practices.

12.Ensure the adherence of plant statutory compliance norms

13.Ensure the smooth batch processing of new products at Plant through the existing

resources by developing process performance & process development.

14.People Development in different segments to ensure multi skill availability of the

workforce.

15.People (White Collar) Development and Management & Middle Level Leadership

development. (Talent Management, Planning Individual Development, Upskilling, etc.)

16.Managing performance of Production employees (Staff & Workers)

17.Budgeting, Monitor & Control on Conversion and Operational Cost Management and

achieve a new benchmark.

18.Inventory control to ensure the minimal variance in ERP Vs Physical Stock.

19.Development of Local Vendor to find alternate solutions related to manufacturing and

having cost effective solutions.

Responsibilities

1. Requirements Analysis: Collaborate with business analysts and stakeholders to understand and gather requirements for Appian applications.

2. Design and Development: Design, develop, test, and implement Appian applications using the Appian Low-Code Platform. Create process models, user interfaces, business rules, and integrations within the Appian environment.

3. Customization and Configuration: Customize Appian components as per the project requirements. Configure and extend the Appian platform to meet business needs.

4. Integration: Implement integrations with other enterprise systems and external services. Collaborate with integration architects to design and develop efficient and scalable integration solutions.

5. Testing: Conduct unit testing, integration testing, and user acceptance testing for Appian applications. Identify and resolve defects and issues during the testing phases. .

Skillset Required / Mandatory

• Proven experience as an Appian Developer with a strong understanding of the Appian Low-Code Platform.

• Appian certification is highly desirable.

• Solid understanding of software development life cycle (SDLC) and Agile methodologies.

• Strong analytical and problem-solving skills.

• Excellent communication and collaboration skills

Qualifications

 Bachelor’s degree in computer science, Information Technology, or a related field.

 Minimum 4+ years of work experience

Please share your updated cv in pdf format with the following details asap -

1. Current CTC

2. Expected CTC

3. Notice Period

4. Total Experience

5. Relevant Experience in Appian , Agile Methodologies & SDLC

6. Current Location

7. Availability for interview(Please specify time slot for 2 hours for 2 to 3

days in weekdays between 3 - 11 pm )

This role offers flexibility of remote work

Regards,

Preeti Sawant

Pyx Tech Pvt Ltd

JD - System Analyst

1. Analysis and design of technical functionality and features.
2. Creation of requirements document and definition, Epics, User stories and addition of same to Fresh Release.
3. Facilitate daily scrums, stand-ups and meetings to monitor project progress and resolve any issues the team may be experiencing.
4. Collaborate with product owner and stakeholders and clear project obstacles and impediments that could slow down the team’s progress.
5. Meet and coordinate with internal stakeholders to establish project scope, system goals, and requirements.
6. Help the team boost their productivity and performance and helps development team create high-quality products.
7. Arrange and optimize product backlog.
8. Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
9. Translate highly technical specifications into clear non-technical requirements.
10. Manage the set-up and configuration of systems. Provide documentation of all processes and training as needed.
11. Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
12. Draw up, supervise and document testing schedules for complete systems.
13. Perform design, implementation, and upgrades of information systems to meet the business and user needs.
14. Implement best practices for scalability, support ability, ease of maintenance and system performance.
15. Identify options for potential solutions and assess them for both technical and business suitability.
16. Oversee implementation of a new system including data migration.

• Write “clean”, well-designed code
• Produce detailed specifications
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle
• Follow industry best practices
• Develop and deploy new features to facilitate related procedures and tools if necessary

• Proven software development experience in PHP
• Understanding of open source projects like Joomla, Drupal, Wikis, osCommerce, etc
• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
• Good knowledge of relational databases, version control tools and of developing web services