
Position Insurance Follow Up - 2 (ISP-2)
Shift US Shift (05:30 PM to 03:00 AM)
Job function· Checking denials from EOBs, ERAs by calling the Insurance Companies. · Calling the insurance companies for the specification of denials. · Reprocessing the claim over the phone or reopening the claims on the online portals · Filing an appeal to the insurance companies with the required information · Checking status of the appeal filed and reprocessed claims through IVR, Calls and online payer’s portal · Refilling corrected claims with coding/demographic/authorization/referral corrections. · Disputing with the insurance companies on incorrect denials. · Working on FTH (Fix The Hole) to prevent future denials · Tasking to the clients and other teams for required information · Preparing Trending Analysis on the denials and escalating to Supervisors · Finding updates from payers via call or online for billing related information and sharing with the concern team/department to prevent denials. · Responsible for updating any internal databases, electronically storing and organizing patients' records, billing details, and registration forms.
Education +2 or Graduate in any stream
Training/Work
experience Billing & collections training and/or 1 year of industry experience in the relevant function
Other specifications Good English communication (reading, writing, listening, speaking) Understanding of US healthcare, HIPAA Good at Operating Computer - software and MS office
Capable of task execution based on work instructio

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Job Title: Technical Support Specialist
Location: hyderabad ,coimbatore
Department: IT/Customer Support
Reports to: Technical Support Manager / IT Support Lead
Employment Type: Full-Time
Job Summary
We are looking for a highly motivated and skilled Technical Support Specialist to join our team. In this role, you will be the first point of contact for our customers and internal staff, providing assistance with software, hardware, and network-related issues. You will diagnose technical problems, offer solutions, and ensure seamless functioning of the company's systems.
Key Responsibilities
- Provide first-line support to customers via phone, email, or chat for technical issues related to hardware, software, and network.
- Troubleshoot and resolve technical problems related to both desktop and mobile devices.
- Assist with software installation, setup, configuration, and updates.
- Maintain documentation of common technical issues and solutions for future reference.
- Escalate unresolved issues to the appropriate team or department.
- Provide remote troubleshooting support for technical problems, including connectivity issues and system errors.
- Collaborate with internal teams (engineering, product, etc.) to resolve complex technical issues.
- Guide customers through step-by-step solutions and preventive measures to avoid future issues.
- Ensure customer satisfaction by following up on issues until resolution.
- Conduct regular testing, diagnostics, and maintenance to ensure smooth operations.
- Participate in training sessions to stay current with industry t
CTC: up to 30 LPA
Exp up to 8 Years
Location: Gurugram
Ideal Candidate
- 4+ years designing high-impact consumer mobile application design.
- A drive for excellence; an enthusiasm to constantly push the boundaries of the visual and user experience we create.
- Exceptional skills in UI design, complemented by solid UX fundamentals.
- Strong proficiency in rapid prototyping and visualization tools (e.g., Figma, Sketch, Adobe Creative Suite).
- In-depth knowledge of modern UI trends and best practices.
- Excellent communication skills, with the ability to clearly present design ideas and rationale.
- Ability to efficiently integrate constructive feedback into final designs.
- Strong project management skills with a demonstrated ability to manage multiple tasks and deadlines Concurrently.
- Strong fundamental knowledge of design principles, user behavior and design trends.
- Clear, concise verbal and written communication skills.
- Strong presentation and influencing skills.
- A strong balance between idealism and pragmatism in thought and action
- Being a thought leader when it comes to user experience and design in general
- An online portfolio of professional work is required.
Interested candidate share your resume on 82008 31681
skills:Automation Testing,Selenium,Cucumber,CI/CD , Agile.
Test Automation:
- Role Overview
-
- Highly-skilled test automation engineer to design automation tests. Test automation engineers' duties include designing automation scripts and finding solutions for automation problems.
- Key Knowledge
-
- 2+ years of experience as a Test Automation Engineer or QA Engineer/Tester.
- Expertise in test automation toolkits such as Selenium, Cucumber (or others).
- Experience in CI/CD Model.
- Understanding of testing protocols.
- Familiarity with the software development process.
- Works in an agile setting.
- Previous experience in software development.
Zycus is looking for Senior Automation Engineer - Testing professional who has delivered rock solid software testing solutions for industry leading enterprises with lean and agile teams
Lead, mentor and provide thought leadership to a team consisting of Test Engineers.
* Work closely with Automation Center of Excellence team and make sure the product automation is always running with the latest guidelines and features.
* Lead with help of in-depth knowledge on Testing processes.
* Has ability to withstand pressure without diluting Testing processes.
* Has understood and adopted effective techniques of parallel testing in agile product development environment.
* Displays very high degree of quality consciousness towards the Product.
* Should be able to demand very high quality work from her/his team members and deliver very high quality solutions to the customers.
* In case of emergency take charge of the situation, drives the team, coordinate with stakeholders.
* Should be able to optimize & effectively manage resources and time.
* Should be able to identify, track and mitigate risks to the product.
* Should be able to work in close collaboration with Product Management and Product Engineering teams.
* Should be able to carry out healthy and constructive confrontation with team members, peers and managers for the benefit of Product.
Requirements
- 4 - 8 years of Software Testing & Test Automation experience in S/W Product / Solution development.
- Good working experience in Web/Mobile Automation mandatory. Selenium with Java or JavaScript preferred.
- Experience with BDD would be big plus.
- Proven track record of value addition done to the Product / Solutions through strong QA processes.
- Someone who can be a path setting leader through individual contribution in Testing.
- Strong experience in Manual Testing and Test Automation methodologies.
- Experience in non-functional testing types is big plus.
- Experience in Linux commands/Shell scripting and SQL is big plus
- Experience in Agile development environment is preferred.
- Knowledge of different types of Software Architectures and how they work.
Benefits
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
- A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
- Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
- Get a Global Exposure: You get to work and deal with our global customers.
- Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Please click here to apply:
https://apply.workable.com/zycus-1/j/1B0A9993AD/" target="_blank">https://apply.workable.com/zycus-1/j/1B0A9993AD/ - Pune
https://apply.workable.com/zycus-1/j/353FA04857/" target="_blank">https://apply.workable.com/zycus-1/j/353FA04857/ - Bangalore
https://apply.workable.com/zycus-1/j/7B766178A0/" target="_blank">https://apply.workable.com/zycus-1/j/7B766178A0/ - Mumbai
New app research and add to the Shopify store
Existing app management and updates
New features development (if the development timeline is small enough to accommodate. For major projects we will scope separately)
Marketing support by changing content and setting for apps
Data hygiene management - Add, update, delete data
Custom development on Shopify Plus store.
SEO updates
Create an engaging and knowledgeable online Shopify store to increase sales and revenue
Be an expert in all aspects of the ECommerce platform
Proficiency in working with different Shopify JS APIs (storefront, AJAX Cart, Sections )
A knowledge of SCSS
Good to have experience in WordPress, Magento, and BigCommerce
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Test and debug websites regularly to improve performance
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Must have good coding standards.
Sound knowledge of concepts and the latest trends
Ability to work independently and multi-task in a fast-paced environment
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Good communication
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Highly organized and detail-oriented.
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• Create Engaging Written, Graphics, And Video Content While Staying Up To Date On Latest Marketing Technologies And Social Media.
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Location: Pune (Currently WFH)
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- Communicate with external clients on a regular basis regarding progress, challenges, timelines and results of client projects
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- Create and update, design and functional documents
- Identify and troubleshoot issues as needed
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- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
React.js Developer Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a similar field.
- Previous experience working as a React.js Developer.
- In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.
We’re on the lookout for a data-savvy Growth Marketing Manager to develop and execute marketing strategies to increase awareness and adoption of the product.
Our ideal candidate is a passionate experienced B2B product marketer with proven success in working with emerging products and driving GTM strategies in online media and/or SaaS companies.
- The key performance metric for the role will be growth in pages views & Inc42 plus subscriptions
- It is essential the person understands funnel based marketing centred around content & engagement
- It is of utmost importance to have an experience of marketing automation at scale
- Devise B2B, B2C integrated marketing campaigns with the aim of acquiring and retaining customers
- Find and target audiences & accordingly onboard/execute paid social media marketing, content aggregations and influencer marketing plans
- To sustain India’s largest tech media platform it takes qualitative content marketing & automation at scale along with data-backed decisions, heavy testing, the feedback loop to drive product and editorial.
Give your career a lunar slingshot, we are an equal opportunity employer.









