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Strong Product Designer profile with Top / well-funded B2B SaaS products
Mandatory (Experience 1): Must have 3+ YOE in hands-on Product Design works for B2B SaaS Products
Mandatory (Experience 2): Must have end-to-end designing experience - starting from UX Research / Design to workflows, wireframing, and final UI designs
Mandatory (Portfolio): Must have detailed case studies of Product Design works for good B2B SaaS products
Mandatory (Company): Well-Funded / Global B2B SaaS Products
EXCITED ABOUT YOUR TASKS?
- Manage end-to-end service delivery for multiple clients, ensuring quality, efficiency, and adherence to SLAs.
- Act as the single point of contact for client communication related to service delivery performance and improvements.
- Monitor service performance metrics and initiate corrective and preventive actions to address service issues.
- Drive continual service improvement initiatives and process optimizations.
- Collaborate with cross-functional teams, including project managers, technical teams, and support staff.
- Ensure smooth onboarding and transition of new projects and services.
- Conduct regular service reviews with internal stakeholders and clients.
- Handle escalations effectively and ensure timely resolution.
- Maintain and enhance client satisfaction by fostering strong relationships and ensuring proactive communication.
- Prepare and present reports on service performance, risk mitigation, and improvements.
WHAT WILL YOU NEED TO SUCCEED?
- MBA in Marketing/management or a related field.
- Minimum of 5 years of experience in IT service delivery or customer success roles in a service-based environment.
- Excellent problem-solving, stakeholder management, and communication skills.
- Experience managing service teams and delivering services across various technologies or domains.
- Ability to manage multiple projects and clients simultaneously.
- Proven track record of improving client satisfaction and operational efficiency.
- Familiarity with CRM tools and customer success platforms is a plus.
- Ability to think critically and address client concerns efficiently.
1. Lead Generation & Outreach
- Identify and engage potential clients using Lead generation tools like Apollo and LinkedIn Sales Navigator.
- Plan and execute daily outreach campaigns to build brand visibility and initiate conversations.
- Collaborate with the digital marketing team to generate leads through Social Media platforms.
2. CRM & Data Management
- Create and automate Sales pipelines and sales life cycle.
- Upload, tag, and segment prospect data in Zoho CRM for streamlined tracking and reporting.
- Monitor inbound leads from website chatbot, form submissions, and incoming calls.
3. Follow up, Conversion & Client Engagement
- Convert qualified leads into active customers through personalized outreach and follow-ups.
- Implement structured email and call strategies to drive engagement and sales conversion.
- Share weekly performance reports.
4. Upselling & Network Expansion
- Upsell and cross-sell products to existing clients.
- Expand corporate network via LinkedIn and Meta to promote product offerings and strengthening relationships.
- Track warm leads and initiate timely, strategic follow-ups to maximize conversion potential.
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Ensure product delivery is fast, low-cost and sustainable.
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Take responsibility from development to customer support.
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Research and implement things wherever needed, improve efficiency
using automation, and methods like test driven development. -
Setting up events for user, performance and error analytics.
Participate in product and design ideation, collaborate with the team to implement high-quality features.
Skills & Qualifications
- Familiarity with RESTful APIs.
- Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).
- Experience with popular React workflows (such as Flux or Redux).
- Experience in React native, Javascript.
Java back end developer
Chennai
3+yrs
3 to 5 years Java,
Sprint Boot, Hibernate,
REST API Design Patterns SQL,
Oracle,
Table design
- Design Infographics from the content/data
- Design Gifographics/Gif
- Presentation Design
- Ebook Design
- Annual Report design
- Motion Graphics Video Data visualisation
- Website PSD Design
- Mobile App UI/UX Design
Responsibilities and Duties
- Reporting to project manager at the end of day
- Working with a team of Designers and Creative
Qualifications and Skills
- Education: BCA.IT, MSC.IT, Diploma in IT, B.E,Fine Art Students
- Experience: Fresher (0-1) Year Experience
- You will be working with IT software development
Benefits
5 Days working/Saturday-sunday holiday
ABOUT QUICK RADIUS:-
Quick Radius is a one-stop shop of skilled designers, animators, and writers. We create engaging infographics, entertaining gifographics, motion graphics, ebooks, presentations, and more. From content research to core messaging, from outline to customer-interaction, we provide a creative solution for everything.
Hiring for the below position with a leading Pharma Engineering MNC.
Description:
Exp:2-7 years
Location: Bangalore
Good working experience in 800XA DCS
- Good working knowledge of 800xA system (Hardware/Software), PCDL, PCEL and other system libraries.
- Good understanding of ISA S88 Batch concepts.
- Should have developed Process Automation Conceptual System Architecture.
- Should have developed PCS user requirements and system hardware specifications.
- Should have developed functional specifications (Control Module, EM and Phase class) for recipes.
- Executed Module integration Tests, FAT, SAT, IQ and OQ
- Preferably 5+ years of experience in LAMP (Linux, Apache, MySQL, & PHP) development stack
- Proven software development experience in PHP and of developing REST (JSON) / SOAP (XML) based web services
- Experience in Cloud platform like AWS/Azure
- Experience with HTML5 / JavaScript (JQuery) / CSS / AJAX / Angular / Yii Framework is preferred
- Experience in caching solutions like Redis and Memcached
- Experience in tools like Ansible, Docker
- Knowledge of source control systems such as GIT is a plus
Good to have
- Be able to work in cross-function teams
- Write high-quality code per industry standards and best practices
- Test the code for quality assurance, debug identified bugs and resolve issues
- Support in deploying and maintenance of product and services
- Documenting product services progress, status, and manuals
- Participate in team meetings and planning & review sessions
- Provide consultation and review all outgoing critical customer communications.
- Apply DevOps thinking in bringing the development and IT Ops process, people, and tools together within the company in order to increase the speed, efficiency, and quality.
- Perform architecture and security reviews for different projects, work with leads to develop strategy and roadmap for the client requirements. Involve in designing of the overall architecture of the system with another leads/architect.
- Develop and grow engineers in DevOps technology to meet the incoming requirements from the business team.
- Work with senior technical team to bring in new technologies/tools being used within the company. Develop and promote best practices and emerging concepts for DevSecOps and secure CI/CD. Participate in Solution Strategy, innovation areas, and technology roadmap.
Key Skills:
- Deals positively with high levels of uncertainty, ambiguity, and shifting priorities.
- Ability to influence stakeholders as a trusted advisor across all levels, including teams outside of shared services.
- Ability to think outside of the box and be innovative by keeping abreast of new trends, identifying opportunities to bring in change for business benefit.
- Implementing CI (Continuous Integration) and CD (Continuous Deployment). Have Good exposure to CI & Build Management tools like Jenkins Azure DevOps GitHub Actions Maven Gradle and etc
- Deployment and provisioning tools (Chef/Ansible/Terraform/AWS CDK etc)
- Docker Orchestration tools like Kubernetes/Swarm etc
- Good hands-on knowledge of automation scripting Python Shell Ruby etc
- Version Control for Source Code Management (SCM) tool: GIT/Bitbucket and etc
- Expertise in Linux based systems like Unix Linux Ubuntu and also manage security systems Linux file system permission etc
- Container Orchestration tool: Kubernetes Swarm Meso Marathon Docker Writing Docker file Docker compose
- Expertise in managing Cloud resources and good exposure to Docker
- Public/Private/Hybrid cloud: AWS /Microsoft Azure/ Google Cloud Platform etc
- Extensive experience with cloud services elastic capacity administration and cloud deployment and migration.
- Good to have knowledge of tools like Splunk, New Relic, PagerDuty, VictorOps
- Familiarity with Network protocols and elements - TCP/IP HTTP(S) SSL DNS Firewall router load balancers proxy.
- Excellent in creating new and improve existing workflows within the agile software development lifecycle.
- Familiar with incident and change management processes.
- Ability to effectively priorities work with fast-changing requirements.
- Troubleshoot and debug infrastructure Network and operating system issues.
- Resolve complex issues in scenarios like resource consumptions server performance backup strategy Scaling.
- Investigate and perform Root Cause Analysis on users' reported issues and provide a workaround before implementing a final fix.
- Monitor servers and applications to ensure the smooth running of IT Architecture (Applications Services Schedulers Server Performance etc)
Design Skills:
- Interpret and implement the designs of others adhering to standards and guidelines
- Design solutions within their area of expertise using technologies that already exist within Tesco
- Understand the roadmaps for their area of Technology Design secure solutions
- Design solutions that can be consumed in a self-service manner by the engineering teams
- Understand the impact of technologies at an enterprise-scale innovation
- Demonstrate knowledge of the latest technology trends related to Infrastructure
- Understand how Industry trends impact their own area
- identify opportunities to automate work and deliver against them











