Subodh Popalwar
Software Engineer, Memorres
About Dexciss Technology Pvt. Ltd
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About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
They have a funding of $1.1 M through a Series A round. Their latest funding was on Jan 6, 2016.
Location: Mumbai
Responsibilities:
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Designing overall sales strategy in alignment with business goals & drive the execution with the help of an agile team
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Always and continuously connecting with Institutions, Wealth Managers, Family offices, and others to pitch and make cryptocurrencies a part of their portfolio
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Being proactive, on-ground, hustler who loves to be out of the office and being in meetings with clients for sales closures
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Understanding Institutional needs, customising solutions, and generating demand and trade volumes, always keeping client interest as paramount & looking for new projects/partnerships to be listed on the exchange
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At least 10 yrs of relevant experience in the sector
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Has a demonstrated history of high alpha products and/or new and emerging asset class sales to institutional clients
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Has proven experience in Investment/Wealth Management or Financial Services
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Must have demonstrated ability to create sales/relationship opportunities with clients, prospects
and consultants
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Must have excellent sales skills and in-depth product and broad knowledge in cryptocurrency
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Has strong communication skills, as well as the ability to work well with a variety of people across the organization
Candidates working in Financial Services/ Fintech industry will be preferred
P osition holder will be an individual contributor
Build and manage productive, professional relationships with clients
Ensure clients are using and deriving benefits from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined
Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
Systematic follow-up and time-bound closures
Prompt resolution of complaints
Daily 4-5 in person meetings (F2F) with clients onsite
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Interacting with channel partners and their major end customers to solicit inputs for devising a product & price strategy to meet end user requirements
- Communicating actively with dealers & customers to help foster a team environment
- Building strong relationship with dealers & customers
- Reviewing performance of channel partners — off take and order flow for ensuring achievement of monthly targets
- Monitoring achievement of targets
- Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
- Developing and implementing sales & marketing plans to drive sales and profit
- Meeting and exceeding sales targets for assigned territories
- Monitoring achievement of collection targets to reduce exposure to outstanding receivables
- Monitoring competitor activities in terms of their MOP, products, market share & production capacity for respective areas
- Identifying and acquiring new customers, as well as upselling to existing customer base by regularly visiting dealers/customers
- Building a strong pipeline and ensuring accurate sales forecasting and account planning
- Interacting with quality/R&D department for new product development basis customer feedback and competitor product portfolio
- Coordinating with QSC, CSC, production & dispatch teams for meeting customer order requirements within agreed timelines
- Ensuring timely payment and debt free transactions along with reconciliation of accounts
Desired Candidate Profile
What you need to have:- A Master's degree in business administration (MBA), Marketing
- Minimum 5-6 yrs of Sales experience with understanding of paper industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
We are on the lookout for a dynamic and driven individual for the role of Pre Sales Executive.
What will you do every day?
- The role requires a good blend of technical, product, and interpersonal skills with a passion to provide every necessary support to the front-end sales team to close large-scale enterprise deals.
- You will, on a day-to-day basis, work with various external clients & internal teams trying to bridge the gaps between solutions & selling.
- You will also come up with different collaterals which will help scale up the complete process across industry and geography.
Responsibilities :
- Understand client needs and business challenges to architect a workable solution with a convincing value proposition by collaborating with multiple cross-functional teams
- Manage relationships and with some of NeuroTags' largest strategic accounts and work closely with their teams to achieve the business objectives
- Use the domain & product experience, coupled with sales expertise, to craft sales pitches, client-specific collaterals, and demos for the sales team
- Manage the entire proposal lifecycle which will include scope finalization, solution review, commercials, and proposal submission.
- Analyze market data to determine the ideal customer for NeuroTags' solutions.
- Own the platform demos & Proof of Concepts. Understand the business use case, and create prototypes for the client
- Responsible for identifying opportunities and giving feedback to the product team to ensure a differentiated product roadmap
Requirements :
- 1-3 years of experience in Pre Sales/ Sales.
- Demonstration of critical product and consumer thinking during his/her career.
- Should be comfortable to do technical writing & creating impactful presentations
- Has a good understanding of SDKs and APIs and a good ability to troubleshoot issues
- Excellent communication skills and experience dealing with multiple stakeholders
- Experience in managing a team will be a plus
Roles & Responsibilities:
- Interacting with Japanese Customers / Targeted Audience
- Fixing the appointments to the Managers/ Business Heads
- Prospecting the Right audience for our Business
- Handle the calls when Manager is not available
Desired Profile :
- Proficiency in Japanese Language
- Experience in Lead Generation is a Plus
- Able to take the calls confidently
- Experience in Fixing Appointments and Maintaining the Calendars
Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Key Responsibilities
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements.
Skill and Competencies required:
Functional
- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain
Salary and Benefits
- Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
- Incentive Rs. 36000/- to Rs.60000/- per Annum
- Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
- Opportunities to learn and grow with the Company
- Good conviencing skills
- Sales player
- Maintain good relationships with clients
- Follow up the clients until lead success
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
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Software Engineer, Memorres