Consulting Associate, Oracle EDM/DRM

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in

2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and

corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL,

Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks,

marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a

company.

Job Role - Retainer Graphic Designer - Branding

Experience Level - 1.5 to 2 years

Location - Bangalore

**Please attach your Behance/portfolio link, so that we can take up your candidature**

Job Summary -

We're seeking an experienced Retainer Designer to join our Brand Consultancy Team. As a Retainer

Designer, you will play a key role in designing and developing retainers for our clients, working

closely with our brand consultants and design directors. Your expertise will help us deliver

high-quality retainer solutions that meet our clients' needs and exceed their expectations.

Key Responsibilities-

1. Retainer Design: Design and develop retainers for clients, using computer-aided design (CAD) software and 3D printing technology.

2. Client Collaboration: Work closely with clients to understand their needs, preferences, and goals,

ensuring that retainer designs meet their requirements.

3. Brand Guidelines: Ensure that retainer designs align with clients' brand guidelines, maintaining

consistency and integrity across all design elements.

4. Design Development: Develop and refine retainer designs, considering factors like functionality,

aesthetics, and manufacturability.

5. Prototyping and Testing: Create prototypes and test retainers to ensure they meet design

specifications, are comfortable, and functional.

6. Design Documentation: Maintain accurate records of design specifications, design iterations, and

client feedback.

7. Team Collaboration: Collaborate with brand consultants, design directors, and other designers to

ensure seamless integration of retainer designs into broader brand strategies.

If you think this has already fired you up, let's discuss your role forward!!

Responsibilities

• Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
• Document all information according to standard operating procedures
• Categorize the request/Label it according to SOP (Type and Criticality)
• Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
• Follow up with the owner with the result of RCA to identify the action items.
• Respond back to the employee with the best possible solution.
• Monitor the resolution for a day (if required) and then close the ticket. 
• Quality check for every call will be done on a real time basis.

• - Work with UX and Product Management teams to design software
• - Work with Architects and Engineering leads to build scalable software
• - Back-end software development
• - Proficient in low level system arch design
• - Strong knowledge of web development - MVC, React / Angular Framework
• - Take Product Ownership
• - Testing and fixing bugs
• - Create security and data protection settings
• - Build features with a mobile responsive design
• - Experience with Agile/Scrum methodology, Behavior Driven Development, and CI/CD
• - Ability to think critically and creatively in a dynamic environment, while picking up new tools and domain knowledge along the way

• - 3+ years of industry experience as a Backend/Full Stack Engineer
• - Degree in Computer Science or related field
• - Experience with developing web and mobile applications
• - Must have 2-5 years of experience building applications using front end technologies like – React, Angular 2+, JavaScript/Typescript, HTML5, CSS3 and Bootstrap 
• - Must have 2-5 years of full time Python (Django) experience, and hands-on experience through all stages of Agile software development life cycle. 
• - Ability to write optimized codes, debug programs, and integrate applications with third party tools by developing various APIs.
• - Proficiency with Python or relevant back-end scripting language
• - Proficiency with SQL/NoSQL databases, web servers (e.g. Nginx)
• - Experience with Cloud infrastructure (e.g. AWS), relevant microservices and load scaling
• - Maintains a strong knowledge base of new open source tech stacks, applications, techniques, and skills

• - A positive attitude, and a growth mindset
• - Great attention to details

• - Experience with serverless deployment  (e.g. Lambda)
• - Experience with API testing software (e.g. Postman)
• - Experience with multiple front-end languages and libraries (e.g. HTML/CSS, JS)
• - Good Humor

Job Responsibilities:-

• E-bidding on Upwork and Freelancers, client communication, project finalizing and final delivery.
• Communication between the Client and the Technical teams.
• Generating Revenue & projects and closing deals with International Clients.
• Assists in enforcement of project deadlines and schedules.
• Quickly understands the business issues and data challenges of client’s organization and industry.
• Creating documents like BRS /SRS and project Cost Estimation
• Identifies client organizations strengths and weaknesses and suggests areas of improvement.
• Technical Recommendation and Testing

• Expert knowledge of IBM DB2 V11.5 installations, configurations & administration in Linux systems.
• Expert level knowledge in Database restores including redirected restore & backup concepts.
• Excellent understanding of database performance monitoring techniques, fine-tuning, and able to perform performance checks & query optimization
• Good knowledge of utilities like import, load & export under high volume conditions.
• Ability to tune SQLs using db2advisor & db2explain.
• Ability to troubleshoot database issues using db2diag, db2pd, db2dart, db2top tec.
• Administration of database objects.
• Capability to review & assess features or upgrades to existing components.
• Experience in validating security aspects on a confidential database.
• Hands-on experience in SSL communication setup, strong access control, and database hardening.
• Experience in performing productive DB recovery and validating crash recovery.
• Experience in handling incidents & opening DB2 support tickets.
• Experience in deploying a special build DB2 version from DB2 support.
• Worked in environments such as 12x5 supports of production database services.
• Excellent problem-solving skills, analytical skills.
• Validate security aspects on a confidential database
• SSL communication setup, strong access control; database hardening
• Validate Crash recovery
• perform productive DB recovery
• On incidents open db2 support tickets
• Deploy a special build DB2 version from db2 support

Good to have:

• Experience in handling application servers (WebSphere, WebLogic, Jboss, etc.) in highly available Production environments.
• Experience in maintenance, patching, and installing updates on WebSphere Servers in the Production environment.
• Able to handle installation/deployment of the product (JAR/EAR/WAR) independently.
• Knowledge of ITIL concepts (Service operation & transition)

Soft skills:

• Ability to work with the global team (co-located staffing).
• Carries learning attitude, should be an individual contributor and must have excellent communication skills.
• Support: 12/5 support is required (on a rotational basis).

• Expert knowledge of computer science, with strong competencies in data structures, algorithms,

  and software design.

• Strong understanding of end-to-end architectures and development frameworks; knowledge

  across tiers in a multi-tier cloud environment including load balancers, web servers, application

  containers, data stores, and distributed caches.

• Minimum 6 years of experience with deep technical knowledge and hands on skills in Java.

• Has worked extensively on caching technologies such as Redis, memcache.

• Should be strong with Data Strcutures, Algorithms & OOPs concepts.

• Worked on NoSQL databases such as MongoDb.

• Designed and developed highly scalable multi-threaded large scale distributed systems.

• Well versed with services and micro-services architecture.

• • Usage of containers, virtual machine systems, cloud computing.