Computer Vision Engineer

Key Responsibilities

1. Team Leadership & Mentoring (30%)

• Mentorship: Lead, mentor, and coach a team of [X] Customer Success Associates. Conduct weekly 1:1s to review pipeline, blockers, and personal development.
• Escalation Management: Act as the primary point of escalation for critical client issues that your team cannot resolve independently.
• Performance Tracking: Monitor team KPIs (Time-to-Value, NPS, Response Time) and provide constructive feedback to ensure targets are met.

2. Strategic Reporting & Analytics (30%)

• Executive Reporting: Own the generation of weekly and monthly CS reports for the leadership team. This includes tracking Churn Rate, Net Revenue Retention (NRR), and Customer Health Scores.
• Forecasting: Analyze usage data to predict potential churn risks and identify upsell opportunities for the upcoming quarter.
• QBR Preparation: Standardize the template and data requirements for Quarterly Business Reviews (QBRs) across the team to ensure consistency.
• Data Integrity: Maintain hygiene in our CRM/CS Platform, ensuring all client interactions and health metrics are logged accurately.

3. Client Management (40%)

• Portfolio Management: Directly manage a portfolio of our High-Value/Enterprise clients, ensuring they achieve their desired business outcomes.
• Lifecycle Management: Oversee the end-to-end client journey for your accounts—from onboarding and training to renewal and expansion.
• Advocacy: Act as the Voice of the Customer (VoC) internally, collaborating with Product and Sales teams to prioritize features that reduce churn.

🎓 What We Are Looking For

• Experience: 5+ years in B2B SaaS Customer Success or Account Management, with at least 1 year of experience mentoring or leading a team.
• Data Proficiency: You love Excel/Google Sheets. You are comfortable using Pivot Tables and Lookups to crunch numbers and derive insights. (Experience with Tableau/PowerBI is a strong plus).
• Storytelling with Data: You don't just send a spreadsheet; you can look at the numbers and explain why a customer is at risk or where the expansion opportunity lies.
• Communication: Executive-level presence. You can command a room during a QBR and handle difficult conversations with unhappy clients.

Are you passionate about building strong partnerships and driving revenue growth in a dynamic, high-growth SaaS environment? MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

We are seeking a highly motivated and experienced Channel Sales Manager to lead our entire channel sales cycle, from identifying potential partners to driving recurring revenue. This crucial role will be instrumental in expanding our market reach and achieving ambitious growth targets.

Responsibilities

• Lead the full channel sales cycle, from partner identification to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across diverse regions and industries.
• Build and nurture strong partner relationships through structured business planning, consistent engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with essential knowledge and tools.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment and partner success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Own and achieve revenue targets for specific partner regions or verticals.

Requirements

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 3-5 years in channel sales, partnerships, or B2B sales, preferably within SaaS, Telecom, or Cloud Communication domains.
• Partner Management: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for effective engagement with partners and internal teams.
• Training & Enablement: Ability to conduct partner training sessions and provide regular product/sales updates.
• Analytical Skills: Proficient in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong discipline in follow-up, reporting, and documentation to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; capable of working with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Benefits

• Performance-Based Incentives: Attractive variable pay structure tied to partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

We are seeking a talented and results-driven individual to join our team as a Business Development Manager specializing in selling of software products and services.

Industry Type: IT/ Software

Job Profile: Business Development  

Required Experience: 2-4 yrs

Location: Ahmedabad

Work from Office

Responsibilities

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

1. Ensure brand matrix productivity through effective business planning & market updates

1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

1. Travel to assigned territory for business closures.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
• Proven experience of 3-5 yrs  in key account management, sales, or business development within the software industry.
• Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
• Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
• Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
• Proficiency in CRM software and other relevant tools for account management and sales tracking.

If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

Top of Form

About the job

As a Community Manager Intern at PedalStart, you will play a crucial role in building and nurturing our community . You will work closely with our marketing and social media teams to develop and execute strategies for community engagement, brand advocacy, and user retention.

Responsibilities:

• Monitor and engage with our community across various online platforms, including social media channels, forums, and community forums.
• Respond to comments, messages, and inquiries from community members in a timely and professional manner, fostering positive interactions and building relationships.
• Create and curate engaging content to share with our community, including blog posts, articles, videos, and social media posts.
• Organize and facilitate online events, such as webinars, Q&A sessions, and virtual meetups, to connect with our community and provide value-added experiences.
• Identify and cultivate brand advocates and influencers within our community, encouraging them to share their experiences and promote our brand.
• Collaborate with cross-functional teams to gather feedback from the community and communicate insights and trends to inform product development, marketing strategies, and customer support efforts.

Requirements:

• Currently enrolled in a Bachelor's or Master's degree program in Marketing, Communications, Business Administration, or a related field.
• Strong written and verbal communication skills, with the ability to communicate effectively with diverse audiences.
• Passion for building and engaging with online communities, with a deep understanding of social media platforms and online community dynamics.
• Creative thinking and problem-solving skills, with the ability to generate innovative ideas to drive community engagement and growth.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Positive attitude, willingness to learn, and eagerness to contribute to a collaborative team environment.

Duration 

This is a 6-month internship position, with the possibility of extension based on performance and company needs.

Work Arrangement:

The internship is 6 Days working onsite in in our office in Bengaluru, Karnataka

How to Apply:

Interested candidates should submit their resume to the link- 

https://forms.gle/sYjDbLAP8Yif9Kpx5

We look forward to reviewing your application and discussing how you can contribute to our team!

Location: HSR Layout, Bengaluru, Karnataka

Desired Candidate Profile

• Bachelor's degree/ Diploma in Design or a related field
• Strong creative skills and a portfolio of work which demonstrates passion for illustrative design
• Prior experience in working with numerous different design platforms such as digital and print forms
• Keen sense of imagination
• Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop, AfterEffects)
• A keen eye for aesthetics and details
• Ability to work methodically and meet deadlines
• Hands on experience in graphics with digital formats (ads, social media, mailers, etc)
• Knowledge in video editing    

•  2 - 6 years of software development experience
•  Good grasp on programming fundamentals including OOP, Design Patterns and Data Structures
•  Excellent analytical, logical and problem-solving skills
• Software Development Engineer
• Good understanding of complexities involved in designing/developing large scale systems
• Strong system design skills
•  Experience in technologies like Elasticsearch, Redis, Kafka etc
• Good knowledge of relational and NoSQL databases
• Familiarity with common machine learning algorithms. In-depth knowledge is a plus
• Experience of working with big data technologies like Hadoop, Spark, Hive is a big plus
• Ability to understand business requirements and take ownership of the work
• Exhibit passion and enthusiasm for building and maintaining large scale platforms

solutions and with customer success team for deploying the same to customers.

2. Build & Design conversational chatbots that can be directly deployed for usage bya

large volume of customers.

3. Prepare Chabot user flows and process flows to effectively communicate interaction and

design ideas.

4. Analyze data coming from bot conversation to provide insights w.r.t processes and user

experience enhancement

5. Ensure that the customer understands the solution and receive responses to all open

questions and action items.

6. Prepare solution-related documents and specifications with the ability to write clear,

concise requirements and functional design documentation. Configure the solution,

followed by the creation, execution and maintenance of accurate and detailed test plans

for applicable testing.

7. Drives problem management and associated resolutions delivery with product

management teams.

REQUIRED SKILS

1.Pre-Sales or technical consulting with enterprise software

2. Able to understand technology practitioner - you have got your hands dirty with APIs,

technical definitions, and stitching solutions between partner ecosystems with basic REST

APIs consumption & JSON manipulation knowledge.

3. Excellent understanding of SDLC, Agile & Scrum.

4. Good knowledge of preparation of BRD, FRD, SRS, Use Case, UML, ER Diagrams & Flow

Charts.

5. Creation of user-stories and bridging the gap between the development team, client, and

project manager.
6.Requirement Gathering, Preparation of Documents, Writing Test cases, and UAT.

Job description

CoutLoot is looking for an crazy User Experience & Interface Designer (UI/UX) someone who eats,sleeps and drinks design. One who agrees on the importance and criticality of good design and have good understanding on human behaviour and psychology . He/she will be working very closely with the Core team of the company and the geeky tech team.

Job Responsibilities :-

• Working in coordination with product managers and engineers to develop interactive designs for CoutLoot mobile Apps and website and continuously find ways to enhance his own designs and implementation.
• Lead and evangelize best user-interface design practices, which create exceptional user experience.
• Understand customer behaviour, psychology, business drivers and objectives, and translate them into efficient UI design
• Have an understanding of UX design, user flow, prototypes and wire framing
• Stay abreast with the latest UX design practices for mobile applications.
• Understand material design concepts and have worked on them
• Lead the design process by creating sketches, wire-frames, navigation flow charts, photoshop mockups and interactive prototypes

Experience:-

• 2-4 yrs experience in online product design with at least 2yrs experience in designing interface for mobile products

Note: Please include your portfolio while applying.