Cloud Solutions Architect - Microsoft Cloud Solutions

Job Summary: We are seeking enthusiastic and reliable individuals to join our dynamic team as International Voice Process Executives. The role involves handling inbound and outbound calls from/to international customers, providing excellent customer service, resolving queries, and ensuring customer satisfaction.

Responsibilities:

• Handle inbound and outbound calls from international customers.
• Provide information about products and services, respond to customer queries, and resolve issues effectively.
• Ensure timely and professional follow-up on customer issues.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members to achieve individual and team goals.
• Adhere to company policies and procedures to maintain operational efficiency.
• Strive to achieve customer satisfaction and ensure positive feedback.

Requirements:

• 1-year bond commitment required
• Minimum 6 months of Experience required in an International BPO/ Call centre.
• Excellent communication skills.
• Customer Centric &Logical thinking and need to be enough spontaneous
• Ensure Timely& Professional Responses to all queries.
• Analytical & Probing skill.
• Strong ability to multitask and take fast decisions independently.
• Night shift only.
• The shift timings will be 7.30 PM to 4.30 AM.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Fixed shift
• Night shift
• US shift

Mid-Level Marketing Assets Developer & Curator (B2B Telecom Market)

Position Overview:

 We are seeking a skilled and creative Marketing Assets Developer & Curator to join our dynamic at

Globe Teleservices Pte. Ltd. As a key member of our marketing team, you will be responsible for

the creation and development of various digital marketing assets such as corporate profile &

investors decks, product literature -Brochures. Your role will be critical in crafting visually engaging

and compelling presentations that effectively communicate the value propositions of our tech

solutions to clients, investors, and other stakeholders to drive business growth. At the same time

maintaining a library or database of marketing materials, ensuring they are up to date and easily

accessible to the marketing team and other departments.

Job Description:

 Marketing Assets Creation & curation: Develop and design visually appealing corporate decks,

investors decks, and product decks that align with our brand guidelines and effectively showcase

our B2B tech solutions. Manage and maintain a library of marketing collateral, ensuring that

materials are up-to-date and readily accessible for internal and external use.

 Content Collaboration: Collaborate with cross-functional teams, including product managers, sales,

and in house marketing designer, to gather necessary insights, data, and technical information to

create content that resonates with our target audience.

 Visual Storytelling: Utilize your creative skills to visually represent complex technical concepts and

data in a clear and concise manner, ensuring ease of understanding for both technical and non-

technical audiences.

 Branding Consistency: Ensure all digital assets adhere to our brand identity, messaging, and style

guidelines, maintaining a consistent and cohesive brand image throughout.

 Market Awareness: Stay up-to-date with industry trends, market developments, and customer

needs to ensure our digital assets remain relevant and effective in conveying our value proposition.

 Presentation Enhancement: Continuously explore innovative ways to enhance the visual impact of

presentations through the use of graphics, images, animations, and other multimedia elements.

 Quality Assurance: Review and proofread digital assets to maintain accuracy, grammar, and overall

quality, presenting a professional and polished final product.

 Deadline Management: Work efficiently to meet project deadlines, multitasking across various

projects and ensuring timely delivery of digital assets.

Team Management: Individual Contributor reporting to Sr. Mgr. Marketing Communication.

Qualifications and Skills/ Experience & Expertise:

 Bachelor's degree in Marketing, Graphic Design, Communications, or a related field.

 Proven experience 2-4 years in creating and designing corporate decks, investors decks, and

product literature for B2B SaaS /tech solutions providers.

 Proficiency in presentation software (e.g., PowerPoint, Keynote) and graphic design tools (e.g.,

Adobe Creative Suite).

 Strong visual storytelling and data visualization skills.

 Excellent attention to detail and ability to adhere to brand guidelines.

 Solid understanding of B2B tech solutions and their value propositions.

 Creativity and a keen eye for aesthetics and design trends.

 Strong communication and collaboration skills to work effectively with cross-functional teams.

 Ability to manage multiple projects and meet tight deadlines.

 A proactive and self-motivated individual with a passion for innovation in visual communication.

 Familiarity with the Telecom industry & products like CPaaS, UCaaS, A2P messaging will be an

added advantage

 Excellent communication and collaboration skills, with a keen eye for detail and design aesthetics.

Key Deliverables:

 Marketing Collaterals: Create high-quality product literature and marketing collaterals.

 KPI: Timely delivery of visually appealing, engaging, and on-brand marketing materials.

 Content Effectiveness: Monitor & measure the impact of marketing content on lead generation and

brand awareness.

 KPI: Demonstrated improvement in lead generation metrics and engagement rates.

 Brand Consistency: Ensure brand consistency across all marketing materials and channels.

 KPI: Positive feedback from stakeholders on adherence to brand guidelines.

 Cross-Functional Collaboration: Collaborate effectively with internal teams and external vendors.

 KPI: Positive feedback on teamwork, communication, and project management.

 Market Understanding: Stay updated with industry trends and customer insights to inform content

strategies.

 KPI: Active participation in industry events, competitive analysis, and market research

initiatives.

Location: Vashi, Navi Mumbai

Work Duration: Monday to Friday

Education: Any graduate with digital certifications (a must)

Remuneration: Negotiable based on candidate’s level of experience.

Company Overview

Globe Teleservices, is a one-stop solution for international voice, messaging, cloud, and anti-fraud services,

catering to the ever-evolving needs of the Telecom ecosystem. With our secure and seamless interconnections,

coupled with top-notch solutions, we enable innovations that connect our global clients with the world. Backed

by years of experience in the telecom industry, we offer direct interconnections across 87 MNOs ensuring

efficient communication solutions.

Headquartered in Singapore, our rapidly growing presence extends across 25+ countries in Asia, the Middle East, LATAM, Africa, America and many more in the pipeline. Join us on this transformative journey today!

About Company

As a leading force in the telecommunications industry, GTS takes pride in empowering economies through secure and transformative technology. Our comprehensive suite of services includes international voice, SMS,cloud, and anti-fraud solutions, connecting businesses with customers worldwide and propelling them to new heights. Seamless connectivity, fortified with customizable messaging options, allows us to provide flexibility and scalability to meet diverse needs.

By harnessing the power of next-gen technology, we enable innovation

to facilitate secure and seamless connections. Our origin-based routing maximises quality, productivity, and profitability for our clients. With intelligent communications offering real-time call monitoring, cost analysis, and advanced BI tools, we ensure a cost-effective and efficient communication experience. Our dedication to excellence has earned us recognition and awards far and wide including

Tier 1 A2P SMS vendor for Mobile

Network Operators (MNO) in ROCCO’s A2P SMS Market Impact Report, CC Global Awards, Eurasia Awards and many more.

As proud members of renowned forums like GSMA, MEF, GLF, TM forum, and others, we continue to shape the future of the industry with unwavering commitment.

Headquartered in Singapore, our rapidly growing presence extends across 25+ countries in Asia, the Middle East, LATAM, Africa, America and many more in the pipeline, solidifying GTS as a global partner for cutting-edge communication solutions.

We are seeking a highly skilled and experienced Subject Matter Expert (SME) to join our team and provide valuable insights and analysis on our cybersecurity training content and competitors. Our business vertical focuses on delivering automated cybersecurity training through a software platform to over 1 million employees of our 150+ global customers. We cater to various industries and diverse backgrounds, with different levels of technical expertise. Thus, we create a diversified variety of content to cater to the training requirements of different user groups and personas. The SME's role will be pivotal in ensuring efficient and effective cybersecurity awareness training by creating high-quality content. 

Responsibilities: 

● Review and evaluate cybersecurity awareness content to ensure accuracy, relevance, and effectiveness. 

● Write industry-specific technical content to cater to the diversified audience.

● Provide feedback and recommendations to improve content quality and alignment with industry standards. 

● Conduct competitive analysis to identify industry trends, best practices, and potential gaps in our offerings. 

● Analyze global competitor strategies and offerings to identify strengths, weaknesses, and opportunities that benefit our customers. 

● Stay up-to-date with the latest cybersecurity trends and industry developments to ensure our offerings remain competitive. 

● Collaborate with cross-functional teams to ensure content is aligned with marketing and sales strategies. 

● Identify and refine complex security problems in a simplified and layman way. 

Qualifications: 

● Bachelor's degree or certifications in cybersecurity, computer science, or a related field.

● Minimum of 3-5 years of experience in cybersecurity content writing and competitive analysis.

● Strong knowledge of cybersecurity concepts and best practices. 

● Experience with analyzing competitor strategies and offerings. 

● Excellent communication and collaboration skills. 

● Strong analytical and critical thinking skills. 

● Self-motivated and able to work independently. 

● Ability to adapt to changing priorities and deadlines. 

If you are a cybersecurity professional with a passion for creating high-quality content and analyzing the cybersecurity industry's latest trends and developments, we encourage you to apply. Join our team and help us deliver top-notch cybersecurity awareness training to our global customers.

Your Responsibilities:

• Own the backend stack – Node.Js based, that powers our product
• Collaborate with Backend Developers (Python), Front-end developers, DevOps, and Data Scientists to design and implement new features
• Build and maintain several REST’ful Services/Endpoints which will be used both internally and externally in a Macroservices/Distributed services environment.
• Deploy and monitor the Services/Endpoints ensuring availability and scalability(ability to handle 100X traffic)
• Work on full project lifecycle starting from requirements gathering/understanding the problem to deploying and maintaining the project.

Skills that you bring Along:

• A minimum 8+ years of extensive work experience with Node.Js and related frameworks – particularly Express.Js.
• Extensive experience in designing and maintaining REST’ful API endpoints
• Extensive experience with databases such as Postgres and Mongo.
• Extensive experience in Cloud Infrastructure (AWS based) – e.g. AWS API Gateway, Lambda Functions etc.
• Experience with cache like Redis and/or Memory cache
• Good experience in Microservices/Macroservices or Event driven Architectures
• Good experience with design patterns
• Experience in writing advanced SQL-queries, good knowledge of PL/SQL
• Good understanding of Software Design Principles and domain-driven design
• Good experience with Continuous Delivery and Containerization(Docker)
• Ideally maintaining infrastructure-as-code using Terraform
• Excellent communication skills and the ability to explain complex topics in a simple manner

Hiring for Anahad Pharmacy (Division of HelpNow)

About Anahad:

Anahad is India’s fastest growing chain of branded pharmacies and e-pharmacy, started and run by IIT Bombay Alumni. 

At Anahad, our mission is to make genuine medicines reach EVERY INDIAN HOUSEHOLD at Wholesale prices, by leveraging the efficiencies of technology. Working on an audacious mission it becomes important to have people who are smarter than you around. We are funded by the earliest investors of Uber, SpaceX and some of the coolest investors of Silicon Valley, India and Japan and now want YOU to join our mission.    

Anahad aims to consolidate and build a household brand in a largely unorganised market worth more than 1.5 Lakh Crore. We are looking for dynamic Pharma professionals who are striving to grow fast and create an identity for themselves in the Pharma industry. 

About this role

We’re seeking a Head of Engineering to work closely with our technical team and engineers to design and scale our product infrastructure and architecture. You will partner with cross-functional stakeholders across engineering, AI, product management, QA, design, operations and sales to lead the technology vision and direction.

This role reports directly to the CEO and will involve working closely with him and the product team to refine and iterate on the product and engineering roadmaps.

Requirements

• 6-10 years of architecture, software design, engineering, and implementation experience in a complex and fast-moving early stage start-up environment.
• Strong expertise in systems architecture and a service based codebase.
• Strong expertise in designing highly available, fault-tolerant, scalable systems.
• Experience building and leading engineering teams that took products from idea to launch (0 to 1), and launch to scale (1 to 10).
• Strong communication and leadership abilities especially in the current remote environment.
• Strong developer who can give the best in their team a run for their money!
• A passion for building impactful products.
• Deep knowledge of backend and frontend technologies such as NodeJS, Java, PHP (Laravel), Postgres/MySQL, ReactJS, Docker, and Kubernetes.
• Experience with mobile development: Android and/or React Native.

Building the Engineering Team and Culture

The power of a good engineering leader is to build out the engineering team and set a start-up’s engineering culture, especially when the organization gets to the size where that middle layer of management is required. A strong head of engineering should therefore be able to determine who will be good leads for the team, hire them, and be able to groom that skill set over time.

Product Planning

Not only the ability to execute, but the leader’s role prior to development is also critical to the product-planning phase. While product management/marketing will provide insight into the features, market size, pricing etc. the engineering leadership needs to provide feedback into the resources (headcount, equipment, etc.) needed to deliver by a given date. An engineering leader brings sanity to this process with a unified view of broader objectives.

Execution

Ultimately, the output of any engineering organization is the product. A well-functioning organization will not only build a high-quality product, but also hit pre-determined dates and accurately forecast updates to the timeline as it changes. One has to have a command of the software development process, and ensure the correct process is in place and followed.

Handling Chaos

When a product launch goes right and catches the world on fire, the feedback from the market can be overwhelming. Even with marginal success, engineering will be inundated with customer escalations, feature requests etc. All of this must be addressed while continuing to drive the product forward. A hallmark of a strong engineering leader is to maintain composure while navigating this chaos.

Why you’ll LOVE this job

We’re a small team that enjoys working hard, getting a lot done and having fun. Not to mention that you’ll get to work on a product that is making a profoundly positive impact on people’s lives. We also provide an outstanding training ground for aspiring entrepreneurs. We can promise:

• You will be a part of founding team and work closely with the founders on the vision 
• We care about you. We offer competitive health insurance for employees. 
• Our co-workers are a close-knit, intelligent, and motivated team.

Compensation

Commensurate with experience (Cash + Bonus + Equity).

• Responsible to develop web application using Angular 2 or above.
• To Create functional requirements and design documents for new features in web application.
• Write and maintain the front end code of web applications & To work in UI development.
• Must have developed web application.
• Hands on experience in Angular 2 or above , JavaScript, JQuery, HTML, HTML5, CSS, Bootstrap.
• Knowledge in jasmine or karma (optional)

Turtlemint is a technology platform (http://www.turtlemint.com/">www.turtlemint.com) that facilitates the entire process of researching, decision-making and buying insurance. Turtlemint is building a unique insure-tech platform which is enabling the transaction of complex products with a simple and intuitive interface. On the supply side, Turtlemint aggregates more than 25+ insurers and enabled three unique demand channels. First, direct to consumer channels where users buy insurance products. Second, a network of more than 35,000 agents across India who use the Turtlemint platform to sell insurance. Third, the SaaS version of the same platform for large financial institutes, consumer applications, etc. Now it is expanding into other financial products like mutual funds.

Turtlemint is founded by IIT/IIM graduates, ex-employees of top companies like ICICI Lombard, Yahoo, eBay, and Quikr. Our management team has to experience building and growing many successful technologies and consumer companies. Turtlemint is growing rapidly and it is already amongst the top three insurance platforms in India. We are a well-funded startup, backed by leading Venture Capitalists, and began our business operations in September 2015. We strongly believe that as a technology-led company we can truly disrupt the 'old economy' financial services businesses, a multi-billion dollar industry in India.

Turtlemint promises to offer an intellectually enriching and fun work environment, and an opportunity to work with smart and dedicated colleagues. Come make an impact on millions of users on an important but often ignored aspect of their life - financial security & freedom!

Job Description  

Position: Engineering Manager

Role:  Engineering Manager  

Experience: 8-15 years  

Location: Mumbai/Pune

Responsibilities

• Lead a team of engineers and product managers in the ideation and technical development of product
• Provide strategic and operational oversight for Enterprise software product development
• Work closely with business leaders to develop short and long-term strategies
• Manage business expectations, resolve conflicts, and keep businesses aligned
• Define the processes needed to achieve operational excellence in all areas, including project management and system reliability
• Experience scaling and managing 5-20 person teams
• Develop and drive execution on 6 months and 1-year road maps
• Drive innovation, establish new approaches in improving productivity
• Establish a metrics-based organization, develop key operational metrics and push for continuous improvement.
• Ensure system security, data integrity, and accuracy of financial records

Skillset and Experience

• 8+ years of experience in building Enterprise software
• 8+ years of experience with programming languages such as Java, PHP, Python, or C++
• 5+ years experience with agile systems development methodologies
• 4+ years of experience managing engineering teams including hiring/termination and performance management
• 3+ years of experience with either Spring Boot, Play Framework, Django, etc

Bachelors in Computer Science or a related technical field, or equivalent experience 

Finally, and most importantly, drive, energy, and motivation to succeed with delivering great customer experiences 

Bonus Qualification

• Experience developing financial products like insurance, mutual funds, etc
• Ability to understand the business logic
• Organizational and analytical skills

What you get: 

• To work in an early-stage consumer internet start-up in disruptive space  
• To directly work with the founding team of graduates from IIT/ IIM and experience at top internet brands like Yahoo/ eBay  
• Great culture and work with like-minded colleagues  
• Health Insurance for yourself and your family