Client Servicing - Social Media Manager
We are looking out for a lively, high skilled advertising account manager with a knack for developing good customer relations, to support our client servicing team.
Alchemist Marketing & Talent Solutions specialises in 360-degree marketing and talent solutions. With over 15 years of experience in brand growth, Alchemist is supported by a national network of offices, including offices in Gurugram, Pune, Chennai, Bangalore, and in Mumbai. Alchemist has always strived to be a young, innovative company. With expertise in various areas such as Strategy, Communication, Media Management, Creative Services, Events & Activation, Digital Marketing, Celebrity Management, and Turnkey –Orchestration & IP, we have a dedicated team to develop and deliver tailored solutions.
Roles & Responsibilities:
1. Understand clients' products, services, plans, competitors, and target markets
2. Oversee day-to-day management of social media platforms and ensure brand consistency
3. Content creation and implementation of social media strategies monthly to align with business goals. Update social media content across all channels
4. Ensure brand consistency in copy through tone, voice, and terminology
5. Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
6. Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn
7. Ensure progress on all platforms by using analytical tools and creating social reports
8. Develop content and keep an eye on social media trends
9. Work across different teams to ensure efficient execution of the client's brief
10. Meet clients to understand their marketing objectives/needs and conceptualise solutions
Skills required:
We are looking to input skills into people who come with formal knowledge, aptitude for marketing and attitude to win. The following skills may not all be required, but can help in the above requirements:
1. Bachelor's degree in business, marketing, journalism, public relations or related field.
2.Required Experience : 4-6 years
3. Logical or analytical skills
4. Ability to take a leap of faith with fresh ideas
5. Time management skills
6. Solution oriented and result-driven attitude
7. Meticulous with an eye for detail
8. Proficiency in Microsoft office and tools within, especially PowerPoint and Excel
9. Excellent written and verbal communication skills
10. Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
Perks
Apart from the compensation, you will be a part of a crazy culture and people to work with who don’t believe in working in a monotonous & boring environment and believe in having fun along with work, an environment where hierarchies exist mostly on paper and you can reach out to anyone at any point for any sort of help [though don’t forget to treat the person with a chocolate later on ;) ], and yes, we take office parties very seriously where you don’t have an option to skip it for any reason whatsoever :P
Shubham Vishwakarma
Full Stack Developer - Averlon
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