Client Engagement - LMS Coordinator

Role Overview:

As a Senior Full Stack Developer with React, you will be responsible for architecting, developing, and maintaining scalable backend services and user-friendly frontend interfaces. You will collaborate closely with cross-functional teams to deliver high-quality software solutions that meet our business goals and client needs. Your expertise will be vital in guiding the technical direction of our projects and mentoring junior developers.

Job Description

Job Title: Techno - Functional Project Manager

Location: Mumbai

Experience: 5+ Years

Qualification- B.E /B.Tech in Computer Science or M.E/M.Tech in Computer Science

Key Responsibilities:

1. Strong Technical experience in Node/ Nest JS & React native/Java  and oracle/ MY SQL
2. Should have worked in BFSI preferably banking domain
3. Should have handled large or complex projects and should be able to manage multiple project track activities independently
4. Experience in mobile native apps /web development as well as should have strong problem solving skills.
5. Strong analytical capabilities as well should have some experience on measuring performance of application at design stage.
6. Should have hands on experience on mobile apps and web apps development and designing skills.
7. Vendor management and should be capable of designing API specification and application functional flow.
8. Should have hands on experience on SQL/ oracle db queries and db design. Experience on AWS/Azure Cloud would be an added advantage

• Job Title: Java Full Stack Engineer
• Job Summary: We are seeking a highly skilled Java Full Stack Engineer to join our dynamic development team. In this role, you will be responsible for designing, developing, and maintaining both frontend and backend components of our applications using Java and associated technologies. You will collaborate with cross-functional teams to deliver robust, scalable, and high-performing software solutions that meet our business needs. The ideal candidate will have a strong background in Java programming, experience with modern frontend frameworks, and a passion for full-stack development.
• Requirements:
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 6+ years of experience in full-stack development, with a strong focus on Java.
• Proficiency in Java programming and frameworks such as Spring and Hibernate.
• Experience with frontend technologies such as HTML, CSS, JavaScript, and frameworks like React or Angular.
• Strong understanding of RESTful services, microservices architecture, and database management.
• Familiarity with version control systems like Git and continuous integration/continuous deployment (CI/CD) pipelines.
• Knowledge of cloud platforms (AWS, GCP, or Azure) is a plus.
• Excellent problem-solving skills and the ability to work independently and in a team.
• Responsibilities:
• Design, develop, and maintain full-stack applications, including frontend and backend components, using Java and other technologies.
• Collaborate with product managers, designers, and other developers to create seamless and intuitive user experiences.
• Implement and maintain microservices architectures that are scalable, reliable, and efficient.
• Optimize application performance and ensure scalability to handle increasing user loads.
• Write clean, maintainable, and testable code, following best practices for software development.
• Participate in code reviews to maintain code quality and share knowledge with the team.
• Troubleshoot and resolve issues in a timely manner, ensuring the stability and reliability of the applications.
• Stay up-to-date with the latest industry trends and technologies to continuously improve our systems.
• Must-Have Skills:
• Java Programming: Deep knowledge of Java language, its ecosystem, and best practices.
• Frontend Technologies: Proficiency in HTML, CSS, JavaScript, and modern frontend frameworks like React or Angular.
• Backend Development: Expertise in developing and maintaining backend services using Java, Spring, and related technologies.
• Full Stack Development: Experience in both frontend and backend development, with the ability to work across the entire application stack.
• Soft Skills:
• Problem-Solving: Ability to analyze complex problems and develop effective solutions.
• Communication Skills: Strong verbal and written communication skills to effectively collaborate with cross-functional teams.
• Analytical Thinking: Ability to think critically and analytically to solve technical challenges.
• Time Management: Capable of managing multiple tasks and deadlines in a fast-paced environment.
• Adaptability: Ability to quickly learn and adapt to new technologies and methodologies.
• Hard Skills:
• Java Programming: Expert-level knowledge in Java and its application in full-stack development.
• Frontend Technologies: Proficient in frontend development using HTML, CSS, JavaScript, and frameworks like React or Angular.
• Backend Development: Skilled in backend development using Java, Spring, Hibernate, and RESTful services.
• Full Stack Development: Experience in developing end-to-end solutions, from the user interface to backend services and databases.

Key responsibilities:

1. Managing all inventory and orders for Amazon and Website. Keeping a track of all stock movement in various locations.

2. Assisting is packing orders.

3. Managing sales sheets and Amazon dashboard

• Good with numbers
• Organised and thorough

We are looking for a PHP Developer who thinks of himself as a problem solver. He/ she can efficiently and quickly write code in a timely and scalable way. This candidate will be able to test the code and adjust it where necessary. They should also be experienced in contributing to the whole software design lifecycle.

Qualifications and Skills :

- Proper understanding of MVC design patterns, OOPS concepts, and Frontend technologies, such as JavaScript, HTML5, and CSS3.

- Hands-on experience with frameworks - Code ignitor / Laravel.

- Familiarity with MySQL databases and their declarative query languages.

- Understanding fundamental design principles behind a scalable application.

- Strong knowledge of the common PHP or web server exploits and their solutions.

- JavaScript Frameworks - jQuery/Angular

- Knowledge of version control systems like GIT (mandatory).

- Must be self-driven and highly organized.

- Design, code, test, debug, and document software according to the functional requirements.

- Develop, maintain, and support programs/tools for internal and external clients.

- Analyze, diagnose, and resolve errors related to their applications.

- Define project planning and execution and on-time delivery.

- Familiarity with Agile project Methodologies.

Responsibilities :

- Understand requirements and develop solutions.

- Write clean, well-designed code.

- Produce detailed specifications.

- Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.

- Contribute to all phases of the development lifecycle.

- Follow industry best practices and work with teams to develop solutions.

- Work with business analysts to produce reliable estimates and ensure the client's requirements and understood and documented.

- Deliver multiple projects using a team of developers.

- Develop and deploy new features to facilitate related procedures and tools if necessary.

Benefits :

- Get a chance to contribute and get recognition from Day 1.

- Exposure to innovative Technologies.

- An opportunity to learn new things every day.

- Onsite opportunities.

- Competitive Salary and Benefits.

- Health Insurance.

- Friendly, Supportive, Professional, and achievement-oriented management team.

You should have a strong grasp of current marketing tools and strategies and be able to help integrate digital marketing campaigns from concept to execution. The Digital Marketing Intern

 will work with the marketing team, coordinating with other teams (such as design, HR, etc) to launch campaigns on time.

• Coordinate with other support functions to develop marketing material
• Define schedules, handle posting on social media
• Keep an eye on the trends, suggest and execute campaigns around them
• Perform audits, plan and execute all digital marketing activities, including SEO/SEM, email, social media, and display advertising campaigns
• Design, build and maintain social media presence, increase the availability of multiple platforms
• Measure and report the performance of integrated marketing efforts, and assess against goals (ROI and KPIs)
• Brainstorm new and creative growth strategies
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

• BS/MS, BMM degree in marketing or a related field
• Proven working experience of 0-1 year in digital marketing & contribution to B2B sales if any
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Experience with A/B and multivariate experiments
• Solid knowledge of website advertising and analytics tools (e.g., Google Adwords, Google Analytics, Facebook Advertising)
• Strong analytical skills and data-driven thinking
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Eager to learn and grow from marketing coordinator to digital marketing executive

Requirements

• Bachelor's degree in English Literature, Journalism, Mass Communication or Liberal Arts
• Excellent command over spoken and written English communication
• 2 to 3 years of professional writing experience
• Great time management & task management skills
• Exceptional primary and secondary research skills
• Comfortable with working in an agile environment
• Comfortable with or open to learning how to use tools such as WordPress, Google Analytics, SEMRush, Zoho PageSense, and Microsoft Office
• Conduct research to find new and engaging content via search engines, social media platforms, authoritative websites, content generation tools, etc.
• Create content for articles, web pages, infographics, e-books, white papers, and other marketing material related to our language services and the industry
• Ensure all content is as per the brand's guidelines, including brand tone, content structure, formatting, etc.
• Write regular articles specific to language services for the company's blog and on behalf of the company for various other credible platforms
• Possess basic knowledge of blog publishing on WordPress
• Collaborate with the design team for producing visually-engaging content
• Create compelling ad copies for marketing
• Work within set deadlines and produce content accordingly
• Show a passion for SEO and current trends but with expertise in writing for people, rather than machines

B2B Sales Executive

Sales

• Farmers Fresh Zone aims at unlocking access to safe-to-eat, pesticide free fruits & vegetables directly sourced from our farmers. We are an omni channel platform having both offline and online presence. Backed by the Indian Angel Network, We are one of the first Indian agri-tech firms to introduce unit level traceability for all our products which means consumers can track the origin of a product including details of the farms and farmers.
•  We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community
• Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.
•  We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer obsessed, be it our end user, farmer, vendor or even our internal community.

• To build an effective long-term relationship with the customers and perform sets of sales activities to help the organization run effectively, efficiently, and in support of business strategies and objectives.

RESPONSIBILITY

• Achieve forecasted sales goals
• Manage the sales pipeline and source leads
• Plan and execute sales activities that will ensure sales growth objectives.
• Be able to properly demonstrate the features and benefits of Company instrumentation to customers.
• Set demo session with the potential customer to convert
• Meet customer requirements (responsive, schedule conscious, etc) and maintain relationship
• Provide forecasts, reports, marketing intelligence, and information
• Attend and represent the Company at local exhibitions and meetings.
• On-board customers and keep the communication alive
• Contributes to team effort by accomplishing related results as needed

REQUIREMENTS

• Bachelor's in marketing, business or equivalent
• 1+ years in sales, telecom, broad band, hotels ( oyo )
• Excellent communication and presentation skills
• Solid knowledge of Sales management and b2b sales pipeline management
• Familiarity with analytical, productivity, and reporting tools such as MS Office, Asana, Slack, LinkedIn, PBI, etc...
• Fluency in English,Malayalam is required

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Responsibilities

• Developing and maintaining all server-side network components.

• Ensuring optimal performance of the central database and responsiveness to front-end requests.

• Collaborating with front-end developers on the integration of elements.

• Designing customer-facing UI and back-end services for various business processes.

• Developing high-performance applications by writing testable, reusable, and efficient code.

• Implementing effective security protocols, data protection measures, and storage solutions.

• Running diagnostic tests, repairing defects, and providing technical support.

• Documenting Node.js processes, including database schemas, as well as preparing reports.

• Recommending and implementing improvements to processes and technologies.

• Keeping informed of advancements in the field of Node.js development.

Requirements

• At least 1 - 3 years experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

Key Skill

Node.Js, Object Oriented Programming, Java Script, HTML/HTML5, CSS/CSS3

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.