Our Client is a US Headquartered global leader in the area of HR consulting and learning and development of employees. It is ranked in the top ten training companies globally and is a provider of hi-end training and consulting interventions to fortune 500 companies. For five decades our client has partnered with organizations around the world to consult, assess, design, develop, deliver, reinforce, and sustain learning solutions.
As a Client Engagement - LMS Coordinator, you will be responsible for building and sustaining good client relationship.
What you will do:
- Interacting with clients, solving problems and making sure the deadlines are met
- Proactively assessing, clarifying and validating client needs on an ongoing basis
- Leading and participating in implementation of new initiatives and ideas
- Preparing regular reports of progress and forecasts to internal and external stakeholders
- Coordinating with all the departments within the company like Creative, Business Development, Accounts, Operations, etc
- Coordinating with vendors, agencies etc. for timely delivery
Desired Candidate Profile
What you need to have:- Bachelor’s degree, MBA is an added advantage
- 1-2 years of experience from Edutech / Education Industry in a similar role
- Microsoft excel knowledge is must (vlook up, pivot table, data representation)
- Excellent communication skills (verbal and written)
- Strong business acumen, ethics and high integrity
- High comfort level in using online software platforms
- Ability to multi-task
- A positive attitude and ability to work well within a team
Shubham Vishwakarma
Full Stack Developer - Averlon
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AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBiSchoolConnect is an online platform that makes the University Admissions process hassle-free, fun and accessible to students around the globe. Using our unique AI technology, we allow students to apply to multiple universities with a single application. iSchoolConnect also connects with institutions worldwide and aids them in the transformation of their end-to-end admission processes using our various cutting-edge use cases.
Designation : Senior Fullstack Developer
We are seeking an experienced and highly skilled Senior Full Stack Developer to join our growing development team. The ideal candidate will have extensive experience in building scalable, high-performance web applications and will be responsible for delivering robust backend services and modern, user-friendly frontend solutions. This role will also involve working with cloud services, databases, and ensuring the technical success of projects from inception to deployment.
Responsibilities:
- End-to-End Development: Lead the development and maintenance of both frontend and backend applications. Write clean, scalable, and efficient code for web applications.
- Backend Development: Develop RESTful APIs and microservices using technologies like Node.js, Express.js, and Nest.js.
- Frontend Development: Implement and maintain modern, responsive web applications using frameworks React, Angular, etc
- Database Management: Design and maintain scalable databases, including MongoDB and MySQL, to ensure data consistency, performance, and reliability.
- Cloud Services: Manage cloud infrastructure on AWS and Google Cloud, ensuring optimal performance, scalability, and cost-efficiency.
- Collaboration: Work closely with product managers, designers, and other engineers to deliver new features and improvements.
- Code Quality & Testing: Follow best practices for code quality and maintainability, utilizing Test-Driven Development (TDD), and write unit and integration tests using Jest, and Postman.
- Mentorship: Provide guidance to junior developers, perform code reviews, and ensure high standards of development across the team.
Requirements:
- Experience: 5+ years of hands-on experience in full stack development, with a proven track record in both backend and frontend development.
- Backend Technologies: Proficiency in Node.js, Express.js, and Nest.js for building scalable backend services and APIs.
- Frontend Technologies: Strong experience with React, Angular, etc to build dynamic and responsive user interfaces.
- Databases: Strong knowledge of both relational (MySQL) and NoSQL (MongoDB) databases.
- Cloud Infrastructure: Hands-on experience with AWS and Google Cloud for managing cloud services, databases, and deployments.
- Version Control: Proficient in Git for version control and collaboration.
- Testing: Experience in writing unit and integration tests with Jest, and Postman.
- Problem Solving: Strong analytical and problem-solving skills to work with complex systems.
- Communication: Excellent communication and teamwork skills, with the ability to collaborate cross-functionally.
Nice-to-Have:
- Experience with Docker, Kubernetes, and CI/CD tools.
- Familiarity with GraphQL and Microservices Architecture.
- Experience working in an Agile/Scrum environment.
Job Description : Career Counsellor
Location : Sector 46, Faridabad
Type : Full Time
Working Hours : 9AM to 6PM
Salary : 15k+Incentives
We are looking for a Career Counsellor to join our team at at Classtocollege. The role requires identifying new business opportunities, building long-lasting client relationships, and driving revenue growth. The ideal candidate for this role must have a passion for sales, excellent communication skills, and a proven record of closing deals.
Key Responsibilities:
Identify and approach potential clients to generate leads and drive sales growth.
Present and promote products or services to prospective customers.
Maintain strong relationships with existing clients and motivate them to repeat business.
Prepare and deliver sales pitches tailored to client needs.
Stay informed on market trends and competitor activities.
Prepare reports on sales performance and client feedback.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 1 years of experience. Applicants should have strong negotiation skills, a customer-first approach, and the ability to work in a fast-paced environment.
Bootstrap
HTML/CSS**Job Title**: UX Designer
**Location**: Remote
**Job Type**: Freelancing
**Introduction**:
We are seeking a creative and detail-oriented UX Designer to join our team. The ideal candidate will have a strong portfolio of successful UX and other technical projects and will be responsible for designing the overall functionality of the product and ensuring a great user experience.
**Responsibilities**:
– Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
– Facilitate the client’s product vision by researching, conceiving, sketching, prototyping, and user-testing experiences for digital products.
– Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
– Identify design problems and devise elegant solutions.
– Make strategic design and user-experience decisions related to core, and new, functions and features.
– Take a user-centered design approach and rapidly test and iterate your designs.
– Collaborate with other team members and stakeholders.
– Ask smart questions, take risks, and champion new ideas.
**Qualifications**:
– Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
– Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.
– Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
– Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
– A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
– Ability to iterate designs and solutions efficiently and intelligently.
– Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
– A clear understanding of the importance of user-centered design and design thinking.
– Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
**Benefits**:
– Competitive salary and comprehensive benefits package.
– Opportunities for professional development and career growth.
– Flexible working hours, including provisions for remote work.
– A creative and inclusive work environment.
Customer Support at Contlo
Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.
With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.
At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities-
- ● Respond to customer queries in a timely and accurate way, via phone, email or chat
- ● Identify customer needs and help customers use specific features
- ● Analyze and report product malfunctions (for example, by testing different scenarios or
- impersonating users)
- ● Update our internal databases with information about technical issues and useful
- discussions with customers
- ● Monitor customer complaints on social media and reach out to provide assistance
- ● Share feature requests and effective workarounds with team members
- ● Inform customers about new features and functionalities
- ● Follow up with customers to ensure their technical issues are resolved
- ● Gather customer feedback and share with our Product, Sales and Marketing teams
- ● Assist in training junior Customer Support Representatives
Requirements and skills-
- ● Experience as a Customer Support Specialist or similar CS roles
- ● Familiarity with our IT SaaS industry is a must
- ● Experience using help desk software and remote support tools
- ● Understanding of how CRM systems work
- ● Excellent communication and problem-solving skills
- ● Multi-tasking abilities
- ● Patience when handling tough cases
- ● B.Tech/BCA degree
Team: US Recruiting
Division: Operations
Location Gurgaon / Noida
Role Overview
This is front line management role and candidate selected will be responsible for day-to-day successful operations of US IT Full Lifecycle Recruitment Team and individual performance targets. Your key responsibilities will be to meet process metrics as per defined service level agreements (SLAs) and quality standards. As leading face of team this role requires a self-motivated, excellent communicator and equally hands-on to mentor, coach and support team meeting process objectives and deliverables and meet and exceed performance.
Key Accountabilities
As a team leader, your primary role will be to provide high quality, consistent and effective support in a timely manner in one or more areas listed below:
• To research Internal and External job boards and other websites for suitable candidates based on keyword searches and, Google, Xray and other open sources
• Expertise in creating and amending Boolean search strings
• Candidate management: screening interview, assessment, interview co-ordination, taking and sharing feedback, negotiations, post offer candidate engagement, onboarding – co-ordinate with concerned stakeholder for smooth onboarding and pipeline readiness for offered positions
• Job management: timely, relevant and adequate numbers of profiles submissions, volume management and successful closure
• Stakeholder / client management: understanding requirements, challenges and recommend and support in filling positions
• Meeting self and team’s daily targets
• Identifying and allocating roles / work allocation to the team
• Monitoring and reporting on team and individual performance across the team.
• Meeting individual recruitment targets – sourcing and submittals
• Providing training / refresher sessions for the team members whenever required
• Sample quality audits on candidate profiles being shortlisted by the team before they are sent to the stakeholders / consultants
• Ensuring candidate information is updated efficiently and accurately on the system
• Manage the workload of a team & ensure work is completed as per defined priority & business SLAs
• Ensure adherence to process guides and SOPs to ensure smooth service delivery
• Responsible for organizing & delivering training and maintaining training manuals.
• Monitoring and reporting on team and individual performance across the team.
• Regularly report any issues and changes to business teams with solution approach
• Ensure client / business expectations are met at a minimum exceeded as the norm.
• Effective management & control of escalations / complaints/ conflicts and keeping line manager updated on real time basis
• Drive changes in process & implementing agreed plans and actions
• Look for opportunities for continuous process improvements
• Drive organizational initiatives to meet organizational goals
• Ensuring self and team adherence to requirements of Data Transfer Agreement and various other company policies and procedures.
• Manage access through JGL review
• Follow business updates from time to time
• Providing feedback to team members on their performance, productivity and code of conduct and overall performance management
• Manage operational queries from team, recommend solutions, escalate where necessary
• To support the successful transition of new offshore activities / work streams
• Engage with the stakeholders both on email and call for query resolution and discussions
• Respond to recommendations for improvement from the business on the quality of the candidates supplied.
• Provide support across all of the teams within the company , supporting other teams to improve their knowledge and processes
• Ensure awareness and understanding of dashboards / KPI’s / SLA’s performance
• Ensure the team meet and exceed SLAs at all times
• Ensure 100% accuracy of the work being delivered by the team following the agreed quality guidelines
• Ensure all activities are aligned to the company's brand values
Skills & Experience Must Have
• Overall 5+ years of experience in US IT full lifecycle recruitment including candidate, job and client / stakeholder management
• Minimum 2 year of experience as a Team Leader or similar role
• Hands-on experience of job boards like LinkedIn Recruiter, Monster, Dice, CareerBuilder etc.
• Sound knowledge of IT skills in the US Job Market – tax terms, work authorizations, work types etc.
• Expertise in preparing and using search strings and techniques (Boolean, Xray searches etc.)
• Experience in mentoring, coaching and sharing feedback
• MIS and Reporting with sound experience in MS Office (like Word, Power point Excel & Outlook)
• Excellent communication skills (written and verbal) – an extrovert with strong comprehension, articulation and presentation skills
• In-depth knowledge of performance metrics
• Experience with organizing training programs
• Sense of ownership and pride in your performance
• Critical thinker and problem-solving skills
• Eye for detail with strong planning, analytical, prioritization and multi-tasking skills
• Team player, self-motivated, proactive and energetic
• Good time-management skills
Responsibilities:
● Develop an overall strategy for online marketplace development and manage the day to day operations for various platforms
● Drive and own sales and revenue targets from eCommerce operations for the brand
● Coordinate with our Digital Marketing Team for promotions
● Create strategies to drive sales through eCommerce marketplaces like Amazon, Flipkart, Nykaa, Paytm, Purplle, etc
● Categorizing, listing, and positioning the company’s products on eCommerce marketplaces
● Manage various operational activities such as merchandising, post listings, customer service, etc. related to the company’s e-commerce presence
● Monitor the business performance on the e-commerce marketplaces and report the same along with recommendations to the management.
● Update and maintain e-commerce sales data and report to the management
● Ensure compliance with relevant laws & regulations while managing various agreements, contracts, disclaimers, etc
Here’s what you should have:
● Minimum of 4+ years in handling online marketplaces, preferably in the e-commerce industry
● Strong communication, analytical, negotiation, and presentation skills
● Understanding about Ads/Promotion/Coupons/AMS and Optimization of ads.
● Hands-on experience in managing and maintaining e-commerce websites/portals.
● Excellent knowledge of prevailing procedures and techniques in e-commerce.
● Masters in Marketing/MBA is a plus
Position – Lead - TA
Reports to HR Head
Experience: 4 years + (Team Handling experience is must)
Roles & Responsibilities:
- Scour job search websites for potential recruits and contact those candidates personally
- Interview potential sales staff members using industry-standard techniques
- Familiarity with online job-hunting websites
- Develop multi-hire sourcing approaches and work in partnership with colleagues across the network to tap into overseas sourcing channels
- Works within a budget agreed
- Upon approval of a new requisition, work with hiring manager to obtain role briefing and to agree sourcing strategies and timelines
- Partner with hiring teams to build and execute effective sourcing, assessment, and closing of highly qualified candidates
- Work within predefined recruitment processes while monitoring that process to identify, recommend areas, improve and to ensure best practices at all times.
- Handling TA team and monitoring their daily work.
- Strong leadership skills with a demonstrated ability to influence different styles
- Have exceptional communication skills and a very strong ability to manage a variety of leaders
- Strong willed, decisive, a fast learner and able to effect changes fast
- Strong attention to detail
- Excellent interpersonal and communication skills and ability to multi-task
- Ability to work independently and employ effective organizational, project and time management skills
- Ability to build relationships, recruit candidates, and influence selection decisions
PythonAngularJS (1.x)A quick overview of our stack:
Python, MySQL, NoSQL, Memcache, Bigquery, Microservices.
Responsibilities
As a backend developer, you would be responsible for building, scaling, and maintaining the multiple modules, encompassing - external integration, API management, building business and operation processes, designing and defining microservices, designing multi-input/output state machines
You will be given complete ownership of modules and processes. You will work with business, product, and UI teams to work on new features and products. You are expected to drive the services/modules to maximize its business impact and customer delight.
- Acumen for good, secure API design
- Write clear and effective API documentation
- Write/review test cases for code and process coverage
- Stickler for good, clear, secure coding, both oneself and team members by code review
- Reviewing designs, code, and processes from a system security standpoint
- Defining and building micro-services
- Building systems with positive business impact Tracking module health, usage, behavior tracking, measure and improve code and processes
Requirement
You will be working on multiple projects/modules. You are expected to write code to integrate - external providers, internal business and process tools, customer-facing applications, and partner-facing applications.
- At least 1-3 years of working experience in web services, preferably in Python
- Should have built and released APIs in production
- Experience working with RDBMS and NoSQL databases
- Designing thoughtful, extensible data models
- Knowledge of identifying, defining and building micro-services
- Working knowledge of GCS, AWS, Azure or any other cloud provider
- Aggressive problem diagnosis and creative problem-solving skills
- Good communication skills - written and spoken
Good to have
- Focus on constant improvement of developer experience
- Building or Working knowledge of CI/CD
- Basic know-how of front-end technologies like AngularJS/React
- Have worked on additional languages like Javascript/Ruby
Job Location - Bangalore
Adobe Illustrator
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon