Chief Marketing Officer (CMO)

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

We are looking for an experienced Senior Java Developer to join our dynamic development team. You will be responsible for designing, developing, and deploying scalable, cloud-native micro-services using Java, Spring Boot, and AWS. The ideal candidate is passionate about clean code, solid architecture, and robust automation with a strong understanding of cloud-native development, testing, and event-driven systems.

Key Responsibilities:

• Design and develop robust backend solutions using Java 11+/17 and Spring Boot.
• Build, test, and maintain scalable microservices in a cloud environment (AWS).
• Work with Kafka or other messaging systems for event-driven architecture.
• Write clean, maintainable code with high test coverage using.

Location: Aundh, Pune

Experience: 6+ years

Job Type: Full-Time

Work Mode: Onsite

Industry: FinTech / Healthcare / E-commerce

Candidate should have a consultative approach not just pre sales call approach. 

2. Must be from B2B SAAS, MarTech or SalesTech but product based company only

3. Should be able to prepare pitch decks for the clients

4. 3 to 5 years of experience in a Solutions Consultant, Pre-Sales Engineer, Technical Consultant, or similar customer-facing technical role

5. Solid technical foundation with the ability to explain complex concepts clearly

6. Exceptional communication and presentation skills, with the ability to articulate value and technical information effectively

7. Expereince between 3 to 6 years will only be considered. More than 6 years candidates are not applicable

Preferred companies to find candidate for this role - Cvent, Bizzabo, Airmeet, Hubilo, Hopin, vFairs, ON24, Goldcast, Webex Suite, BigMarker, Stova, Splash and EventMobi.

• Strong AI/ML OR Software Developer Profile
• Mandatory (Experience 1) - Must have 3+ YOE in Core Software Developement (SDLC)
• Mandatory (Experience 2) - Must have 2+ years of experience in AI/ML, preferably in conversational AI domain (spped to text, text to speech, speech emotional recognition) or agentic AI systems.
• Mandatory (Experience 3) - Must have hands-on experience in fine-tuning LLMs/SLM, model optimization (quantization, distillation) and RAG
• Mandatory (Experience 4) - Hands-on Programming experience in Python, TensorFlow, PyTorch and model APIs (Hugging Face, LangChain, OpenAI, etc

Responsibilities:-

Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments.

Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues.

Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system.

Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary.

Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management.

Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable.

Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues.

Job Title: Sr. / Quality Assurance Engineer – LOS/LMS

Location: Mumbai (Chembur)

Company: KreditVenture

CTC: Up to ₹8.5 LPA

Working Mode: Full-Time

Experience Required: 3–5 Years

Preference: Immediate Joiners or Candidates Serving Notice

Company Overview:

KreditVenture is a growing financial technology company focused on delivering innovative lending solutions. The organization develops and manages digital platforms for Loan Origination (LOS) and Loan Management Systems (LMS), targeting products such as Loan Against Property (LAP) and Commercial Vehicle Loans.

Job Summary:

We are looking for a Quality Assurance Engineer with experience in Loan Origination Systems (LOS) and Loan Management Systems (LMS) to test and ensure high-quality software delivery across the lending lifecycle. The ideal candidate will have hands-on experience in functional testing, especially in financial services or lending platforms, and will ensure systems comply with regulatory standards and business needs.

Key Responsibilities:

Functional Testing

• Design and execute test cases for LOS and LMS functionalities
• Perform end-to-end testing of loan lifecycle: application → underwriting → disbursement → servicing → closure
• Validate calculations for interest rates, EMIs, fees, and schedules

Test Case Development & Execution

• Develop test scripts/scenarios for LAP and CV loans
• Execute and maintain manual and regression tests

Defect Tracking

• Log, track, and retest bugs using tools like JIRA or Bugzilla
• Collaborate with developers to ensure resolution and closure of defects

Stakeholder Collaboration

• Work with Business Analysts, Developers, and Product Managers
• Participate in sprint planning and requirement reviews

Compliance Testing

• Ensure system compliance with financial regulations, disclosures, and reporting standards

Reporting & Documentation

• Prepare test reports, defect logs, test coverage, and documentation for knowledge sharing

UAT Support

• Assist in User Acceptance Testing (UAT) and help validate business readiness

Required Skills & Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Technology, Finance, or equivalent

Experience:

• 3–5 years of experience in functional testing, especially in lending/loan systems
• Strong knowledge of Loan Against Property (LAP) and Commercial Vehicle Loans

Technical Skills:

• Hands-on experience with testing tools: JIRA, TestRail, Selenium, HP ALM, QTest
• Working knowledge of SQL for database validation
• Understanding of LOS/LMS architecture and APIs

Testing Methodologies:

• Strong experience with Functional, Regression, Integration, and UAT Testing
• Familiarity with Agile/Scrum and SDLC best practices

Soft Skills:

• Strong attention to detail, communication, and time management
• Collaborative team player with problem-solving mindset

Preferred Certifications (Optional):

• ISTQB or equivalent testing certifications
• Certifications in finance, banking, or loan platforms are a plus

Why Join KreditVenture?

• Join a mission-driven company focused on financial inclusion and innovation
• Work on cutting-edge digital lending platforms with real-world impact
• Career growth and professional development opportunities

• Meeting with the design team to discuss the needs of the company.
• Building and configuring Magento 1x and 2x eCommerce websites.
• Coding of the Magento templates.
• Developing Magento modules in PHP using best practices.
• Designing themes and interfaces.
• Setting performance tasks and goals.
• Troubleshooting integration issues.
• Updating website features and security patches.