Head of Marketing

Strong written/verbal communication skills

·       Minimum 5+ Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Fork joins pool and other threading concepts)

·       Good knowledge of the JVM with an understanding of performance and memory optimization.

·       Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

·       Excellent knowledge on collections like, Array List, Vector, LinkedList, HashMap, Hash Table, HashSet is mandate.

·       Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

·       Expert level understanding of Object-Oriented Concepts and Data Structures

·       Good experience in Database (Sybase, Oracle or SQL Server) like indexing (clustered, non-clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.

RPA Consultant – Power Automate

Experience Required - 4+ years

Work Mode - Remote

Shift Time: 9AM - 6 PM EST / 6.30 PM - 3.30 AM IST

Immediate joiners are preferred.

Requirements -

• Power Automate Developer must have a robust and demonstratable background in automation and workflow development, with hands-on experience using Microsoft Power Automate and Power Apps.

• Strong understanding of process automation and workflow design

• Familiarity with other automation tools and technologies (e.g., RPA tools, scripting languages)

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

Job description

We are looking for a great React/Redux Developer proficient with JavaScript. Developers' primary focus will be on developing user interface components and implementing them following well-known React.js workflows.

Responsibilities

• Responsible for the development of a new highly responsive, web-based user interface
• Construct visualizations that can depict vast amounts of data.
• Work and collaborate with the rest of the development team
• Work with the product team, backend team and server teams.
• Learn and understand user interactions and develop a flexible and well-structured front-end architecture, along with the APIs to support it.
• Developing new user-facing features using React and Redux
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Good time-management, interpersonal and communication skills.
• A natural inclination toward solving complex problems, Impulse to learn and master new technologies and curiosity to find new and unusual ways of how to solve various technical issues.

Desired Qualifications and Key Skills

• Bachelor’s degree in computer science, software/computer engineering or an equivalent degree from Tier 1 College is a Plus
• Prior Experience with a Product Based Company is a Plus.
• Should have 3+ years of hands-on experience in configuration, coding, testing and deploying web-based applications in React
• Working in an agile environment with agile methodologies is a must and having Git knowledge is an advantage.
• Should be able to work with designers to transform wireframes into Screens.
• Should be able to integrate screens to business logic and architect database schema to ensure complete design.

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

Malayalam and Hindi-speaking Customer support executives

Good in English communication

freshers also welcome

Outbound call center exp preferred

work location - Chennai - In-office work

Familiar with the MicroStrategy architecture, Admin Certification Preferred

· Familiar with administrative functions, using Object Manager, Command Manager, installation/configuration of MSTR in clustered architecture, applying patches, hot-fixes

· Monitor and manage existing Business Intelligence development/production systems

· MicroStrategy installation, upgrade and administration on Windows and Linux platform

· Ability to support and administer multi-tenant MicroStrategy infrastructure including server security troubleshooting and general system maintenance.

· Analyze application and system logs while troubleshooting and root cause analysis

· Work on operations like deploy and manage packages, User Management, Schedule Management, Governing Settings best practices, database instance and security configuration.

· Monitor, report and investigate solutions to improve report performance.

· Continuously improve the platform through tuning, optimization, governance, automation, and troubleshooting.

· Provide support for the platform, report execution and implementation, user community and data investigations.

· Identify improvement areas in Environment hosting and upgrade processes.

· Identify automation opportunities and participate in automation implementations

· Provide on-call support for Business Intelligence issues

· Experience of working on MSTR 2021, MSTR 2021 including knowledge of working on Enterprise Manager and new features like Platform Analytics, Hyper Intelligence, Collaboration, MSTR Library, etc.

· Familiar with AWS, Linux Scripting

· Knowledge of MSTR Mobile

· Knowledge of capacity planning and system’s scaling needs

Job Description :

• In-depth understanding of the entire web development process (design, development and deployment)
• Experience building complex web application.
• Hands on experience with programming stacks like MEAN, MERN, LAMP
• Participate in software/product development from ideation to deployment and beyond.
• Should have good knowledge on build tools like Maven, NPM, NODEJS.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers; awareness of cross-browser compatibility issues and client-side performance considerations
• Should have a good understanding of database concepts.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with code versioning tools (such as Git, VSTS)
• Working knowledge of Agile/SCRUM development methodologies and best practices.
• Ability to understand business requirements and translate them into technical requirements
• Working on Cloud[AWS/Azure] based environment is a huge plus
• Recommending new policies, approaches, and procedures.

Responsibilities :

• Ability to work with project delivery goal as mindset.
• Use advanced modelling tools & techniques to build full stack applications.
• Strong understanding on how to document and create a functional plan for complex project.
• Knowledge of creating Information Architecture, Server Architecture & State-flow diagram to better understand complex project.
• Ability to take risks, strive for learning & implementing new practice with maintaining project deliverables.
• Be seen as a leader for a group of engineers working to quickly design, prototype and build new features per requirement.
• Strong ability to handle a naive team & able to get the required output delivered.
• Build scalable/reusable code and libraries for future use.
• Interact with other team leads and departments to accomplish a project requirement.