Center Manager at Livekeeping Technologies · Hyderabad · 3 - 8 years · ₹5L - ₹10L / yr · Profitable · Posted 14 Jul 2026
Center Manager – Telesales (Telugu Mandatory)
Base Location: Hyderabad
Experience: 3+ Years
Department: Sales
Reportsto: Sr. Manager - Telesales
Employment Type: Full-time
About Livekeeping:
Livekeeping is a leading mobile-first SaaS solution that brings Tally ERP data live on mobile, enabling
business owners, accountants, and teams to access real-time accounting, receivables, and business
insights anytime, anywhere.
We serve thousands of MSMEs, accountants, and enterprises across India, empowering them to
make faster decisions, improve cash flow, and enhance productivity.
Role Overview
We are looking for a highly driven and hands-on Centre Manager – Telesales to lead the telesales
operations at a single location, managing a team of 40 telecallers along with team leaders. The
Centre Manager will be responsible for achieving sales targets, improving conversion ratios, and
ensuring operational excellence on the floor.
The ideal candidate will bring at least 3+ years of telesales experience, with proven ability to lead
teams, drive performance, and deliver results in a fast-paced environment.
Key Responsibilities
Team & Floor Management
Manage and lead a team of 40 telecallers, including team leaders.
Conduct daily huddles,set targets, and ensure achievement of sales goals.
Monitor call quality,sales scripts, and customer interactions.
Maintain high levels of motivation, discipline, and energy on the floor.
Sales Execution & Target Achievement
Drive telesales performance to achieve monthly and quarterly sales targets.
Work closely with telecallers to improve pitch delivery, objection handling, and closing
techniques.
Ensure adherence to sales processes and compliance standards.
Performance Monitoring & Reporting
Track and analyze daily/weekly/monthly KPIs such as call volume, conversion rate, and
revenue per telecaller.
Prepare and share performance reports with the Senior Manager.
Identify low performers and provide targeted coaching and improvement plans.
Training & Development
Conduct regular training sessions for telecallers on sales techniques, product knowledge,
and customer handling.
Provide continuous feedback and one-on-one coaching.
On-Ground Involvement
Actively participate in floor activities by monitoring live calls and assisting team members.
Be a role model by demonstrating strong selling skills and closing deals when required.
Customer-Centric Approach
Ensure telecallers follow a consultative sales approach, building trust with customers.
Address escalations promptly and ensure positive customer experiences.
Key Requirements
Experience: Minimum 3+ years in telesales, with at least 1 year in a team
leadership/managerial role.
Proven ability to manage teams of 30–50 telecallers in a telesales environment.
Strong people management, coaching, and motivational skills.
Hands-on and willing to work directly on the floor with the team.
Good analytical skills; ability to track performance metrics and improve efficiency.
Proficiency in CRM tools and telesales processes.
Preferred Industry Experience: Insurance or Fintech. (EdTech experience not preferred.)
Must be fluent with Telugu language.
Performance Metrics(KRA/KPI)
Achievement of monthly sales targets for the centre.
Lead-to-conversion ratio.
Average revenue per telecaller.
Call quality and compliance scores.
Telecaller productivity and attrition rate.
Training effectiveness and performance improvements.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Livekeeping Technologies
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Job description
We are looking for enthusiastic Telesales executives to join our team and drive sales through effective telephone-based outreach.
Key Responsibilities
Outbound Calls: Make outbound calls to prospective customers to promote and sell our products/services.
Sales Conversion: Effectively convert leads into sales by understanding customer requirements and offering tailored solutions.
Follow-Up: Conduct follow-up calls to nurture leads and close sales opportunities.
Record Keeping: Maintain accurate records of calls, sales, and customer interactions in the CRM system.
Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and KPIs.
Team Collaboration: Work closely with other team members to share best practices and improve sales strategies. Strong communication and negotiation skills
Job Title: Telecaller (1+ Years' Experience)
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Key Responsibilities:
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Requirements:
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Key Responsibilities:
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Telecalling Job Description
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Job Summary:
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⏰ Working Conditions
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Location: Bhandup West, Mumbai (10 minutes walking distance from Bhandup Station)
1. HDFC Loyalty Banking Process – Lead Generation
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⸻
Job Specification (JS):
Education qualifications:
• Minimum preferred: Bachelor’s degree in any field.
Experience:
• 1+ years of experience in telecalling, telesales, or customer support.
• Experience in real estate or similar industry is an added advantage.
Skills & Competencies:
• Excellent verbal communication skills in English and local & regional specific languages (Hindi, Kannada & Tamil).
• Good convincing and negotiation skills.
• Confident, energetic, and customer-focused.
• Ability to handle rejection and remain calm under pressure.
• Basic computer knowledge and experience with MS Office.
Other Requirements:
• Willing to work in a target-driven environment.
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Role Summary:
We are seeking a proactive and persuasive Telecaller to join our fast paced real estate team. The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits. The goal is to convert
leads into prospects and contribute to the company’s sales pipeline.
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• Make outbound calls to potential clients based on leads provided.
• Understand customer requirements and provide relevant property information.
• Systematic follow-up with interested leads and timely updates on new offers.
• Schedule and coordinate site visits with sales teams and clients.
• Maintain accurate records of all conversations and lead progress using CRM tools.
• Achieve daily/weekly/monthly targets for calls and conversions.
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Whatsapp blast and email marketing to be carried out.
⸻
Job Specification (JS):
Education qualifications:
• Minimum preferred: Bachelor’s degree in any field.
Experience:
• 1+ years of experience in telecalling, telesales, or customer support.
• Experience in real estate or similar industry is an added advantage.
Skills & Competencies:
• Excellent verbal communication skills in English and local & regional specific languages (Hindi, Kannada & Tamil).
• Good convincing and negotiation skills.
• Confident, energetic, and customer-focused.
• Ability to handle rejection and remain calm under pressure.
• Basic computer knowledge and experience with MS Office.
Other Requirements:
• Willing to work in a target-driven environment.
• Must be comfortable with working on weekends and fixed weekday offs (as per company’s norms).
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Role Summary:
We are seeking a proactive and persuasive Telecaller to join our fast paced real estate team. The candidate will be responsible for contacting potential buyers, understanding their property requirements, providing relevant information, and scheduling site visits. The goal is to convert
leads into prospects and contribute to the company’s sales pipeline.
Key Responsibilities:
• Make outbound calls to potential clients based on leads provided.
• Understand customer requirements and provide relevant property information.
• Systematic follow-up with interested leads and timely updates on new offers.
• Schedule and coordinate site visits with sales teams and clients.
• Maintain accurate records of all conversations and lead progress using CRM tools.
• Achieve daily/weekly/monthly targets for calls and conversions.
• Handle customer inquiries professionally and escalate issues when needed.
Whatsapp blast and email marketing to be carried out.
⸻
Job Specification (JS):
Education qualifications:
• Minimum preferred: Bachelor’s degree in any field.
Experience:
• Experience in real estate or similar industry is an added advantage.
Skills & Competencies:
• Excellent verbal communication skills in English and local & regional specific languages (Hindi, Kannada & Tamil).
• Good convincing and negotiation skills.
• Confident, energetic, and customer-focused.
• Ability to handle rejection and remain calm under pressure.
• Basic computer knowledge and experience with MS Office.
Other Requirements:
• Willing to work in a target-driven environment.
• Must be comfortable with working on weekends and fixed weekday offs (as per company’s norms).
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon