
Center Manager – Telesales (Telugu Mandatory)
Base Location: Hyderabad
Experience: 3+ Years
Department: Sales
Reportsto: Sr. Manager - Telesales
Employment Type: Full-time
About Livekeeping:
Livekeeping is a leading mobile-first SaaS solution that brings Tally ERP data live on mobile, enabling
business owners, accountants, and teams to access real-time accounting, receivables, and business
insights anytime, anywhere.
We serve thousands of MSMEs, accountants, and enterprises across India, empowering them to
make faster decisions, improve cash flow, and enhance productivity.
Role Overview
We are looking for a highly driven and hands-on Centre Manager – Telesales to lead the telesales
operations at a single location, managing a team of 40 telecallers along with team leaders. The
Centre Manager will be responsible for achieving sales targets, improving conversion ratios, and
ensuring operational excellence on the floor.
The ideal candidate will bring at least 3+ years of telesales experience, with proven ability to lead
teams, drive performance, and deliver results in a fast-paced environment.
Key Responsibilities
Team & Floor Management
Manage and lead a team of 40 telecallers, including team leaders.
Conduct daily huddles,set targets, and ensure achievement of sales goals.
Monitor call quality,sales scripts, and customer interactions.
Maintain high levels of motivation, discipline, and energy on the floor.
Sales Execution & Target Achievement
Drive telesales performance to achieve monthly and quarterly sales targets.
Work closely with telecallers to improve pitch delivery, objection handling, and closing
techniques.
Ensure adherence to sales processes and compliance standards.
Performance Monitoring & Reporting
Track and analyze daily/weekly/monthly KPIs such as call volume, conversion rate, and
revenue per telecaller.
Prepare and share performance reports with the Senior Manager.
Identify low performers and provide targeted coaching and improvement plans.
Training & Development
Conduct regular training sessions for telecallers on sales techniques, product knowledge,
and customer handling.
Provide continuous feedback and one-on-one coaching.
On-Ground Involvement
Actively participate in floor activities by monitoring live calls and assisting team members.
Be a role model by demonstrating strong selling skills and closing deals when required.
Customer-Centric Approach
Ensure telecallers follow a consultative sales approach, building trust with customers.
Address escalations promptly and ensure positive customer experiences.
Key Requirements
Experience: Minimum 3+ years in telesales, with at least 1 year in a team
leadership/managerial role.
Proven ability to manage teams of 30–50 telecallers in a telesales environment.
Strong people management, coaching, and motivational skills.
Hands-on and willing to work directly on the floor with the team.
Good analytical skills; ability to track performance metrics and improve efficiency.
Proficiency in CRM tools and telesales processes.
Preferred Industry Experience: Insurance or Fintech. (EdTech experience not preferred.)
Must be fluent with Telugu language.
Performance Metrics(KRA/KPI)
Achievement of monthly sales targets for the centre.
Lead-to-conversion ratio.
Average revenue per telecaller.
Call quality and compliance scores.
Telecaller productivity and attrition rate.
Training effectiveness and performance improvements.

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Job Description – Business Development Executive
Location: Kumaraswamy Layout, Bengaluru
Industry: IT Services & Digital Solutions
Salary Package: ₹3 LPA – ₹6 LPA (Based on experience & performance)
About the Company
We are a fast-growing IT services company specializing in Website Development, Software & Mobile App Development, ERP, CRM & Billing Software, along with Digital Marketing Services such as SEO, Google Ads, Meta Ads, and Social Media Marketing. We work with schools, colleges, SMEs, startups, and enterprises to deliver scalable digital solutions.
Role Overview
We are looking for a highly motivated Business Development Executive to drive business growth through direct client interactions. The role involves lead generation, product demonstrations, and closing deals for our IT and digital services.
Key Responsibilities
● Generate new leads and convert them into customers for:
● Websites & Web Applications
● Mobile Apps (Android & iOS)
● ERP, CRM & Billing Software
● Digital Marketing Services
● Identify client requirements and propose suitable solutions
● Schedule and attend client meetings, demos, and presentations
● Maintain and update daily activity reports and lead status in CRM
● Achieve monthly and quarterly sales targets
● Build and maintain long-term client relationships
● Coordinate with technical and marketing teams for smooth project execution
Required Skills & Qualifications
● Bachelor’s degree in Business, Marketing, IT, or related field
● 1–8 years of experience in IT sales / B2C sales
● Strong communication, negotiation, and presentation skills
● Basic understanding of IT services, software, ERP/CRM, and digital marketing
● Self-driven, target-oriented
● Ability to handle objections and close deals effectively
Preferred Candidate Profile
● Experience in IT services, software sales, ERP/CRM, or digital marketing sales
● Exposure to selling solutions to educational institutions or SMEs
What We Offer
● Competitive salary ₹3 LPA – ₹6 LPA
● Attractive performance-based incentives & commissions
● Career growth opportunities in a fast-growing IT company
● Hands-on exposure to multiple IT and digital products
● Supportive team and learning-oriented work environment
Job Type: Full-time
Benefits:
Provident Fund
Work Location: In person
Job Description:
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- Work on Kotlin-based backend applications as per project requirements.
- Develop RESTful APIs and backend services.
- Ensure the best possible performance, quality, and responsiveness of applications.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Identify bottlenecks and bugs, and devise solutions to these problems.
- Participate in code reviews and contribute to team knowledge sharing.
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- Collaborate Product and Engineering to deliver a world class experience to our users.
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- Evaluate current processes, identify best practices, develop plans to reach goals and implement improvements.
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- The ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build').
- Experience in building and shipping applications or software (mobile/web).
- Must have a portfolio featuring examples of design work.
- Clean visual design sense and skills in typography and grids
- Hugely customer-focused with a passion for great customer journeys and experiences
- To be a constant learner. You will be always growing - both personally and with the team
- Experience using data to inform design improvements
- Brownie points 🍪
- If you have built gamified consumer digital products or have ideas for the same.
- Illustration skills
- Creating motion graphics
- Strong visual design chops
Responsibilities:
- Design and implement embedded software applications for IoT devices using C programming language.
- Develop and maintain firmware for Raspberry Pi-based systems, ensuring optimal performance and compatibility with various IoT sensors and peripherals.
- Collaborate with hardware engineers to define and document system requirements and specifications.
- Conduct thorough testing and debugging of embedded software to identify and resolve any issues or bugs.
- Optimize code and improve system performance to enhance the overall user experience.
- Stay updated with the latest industry trends and technologies in embedded systems and IoT development.
- Work closely with the product management team to translate customer requirements into technical specifications.
- Provide technical support and guidance to the team during the development and deployment phases.
- Participate in code reviews and contribute to the continuous improvement of software development processes.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
- Strong proficiency in C programming language with a solid understanding of embedded systems.
- Experience developing software for Raspberry Pi or similar single-board computers.
- Knowledge of IoT protocols and technologies such as MQTT, CoAP, TCP/IP, and wireless communication (Wi-Fi, Bluetooth, etc.).
- Familiarity with various sensors, actuators, and electronic components commonly used in IoT devices.
- Solid understanding of software development methodologies and version control systems (e.g., Git).
- Strong problem-solving skills and the ability to debug complex issues in embedded systems.
- Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
- Prior experience in developing IoT applications or working on IoT projects is a plus.
The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.
Responsibilities :
Build relationships with prospective clients
Maintain consistent contact with existing clients
Manage sales pipeline
Analyse the market and establish competitive advantages
Track metrics to ensure targets are hit
Qualifications: Bachelor's degree
1+ years in B2B sales industry Experience in full sales cycle including deal closing
Demonstrated sales success
Strong negotiation skills
Strong communication and presentation skills
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