Tele sales Team Lead

Key Responsibilities:

• Client Acquisition: Identify and pursue new business opportunities in the residential sector.
• Sales Presentations & Proposals: Meet with potential clients to present our interior design services, create proposals, and close sales.
• Market Research: Stay up-to-date on industry trends and market conditions to identify new opportunities.
• Collaboration: Work closely with the design team to ensure that client expectations are clearly communicated and met.
• CRM Management: Maintain accurate records of client interactions and sales activities in the CRM system.
• Product Knowledge: Develop a deep understanding of our design offerings, materials, and services to effectively present solutions to clients.

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Role: Oracle HCM Functional

Location: Hyderabad

Responsibilities

- As a Subject Matter Expert:

1. Should have Strong functional Experience (Configuration & Solution) in HCM Cloud

·        Must Have: Benefits, Compensation

2. Should have around 6 yrs experience working in Support Projects

3. Good understanding of the HCM Business Processes.

4. Good experience in handling Clients on - Requirements, Solution, Support Issues, Demo

5. Good experience working on Requirements, Functional Design documents & End to end Functional Testing.

6. Understanding of Offshore – Onsite Delivery model is an advantage.

7. Though not a complete Technical – should be able to query the data for analysis/debug.

8. Generic:

a. Strong communication and Client Interaction skills.

b. Should be an Active Team Player with a good attitude and aggressive mind set,

c. Ability to learn quickly and deliver.

9. Experience: around 6 years

Company Overview

Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.

Qualifications

- At Least graduation, preferably in commerce from prominent institute

- 0-1 years of experience in customer support

Skills

- High level of empathy and aptitude to help and resolve problems for others.

- Learning ability to understand the software from the end user’s perspective.

- Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must.

- Knowledge of Malayalam & Telugu regional language is a must.

- Other desirable skills:

  - Preferably a female candidate 

  - Expressive and good communication skills

  - Good listener and empathetic disposition

  - Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues.

Roles & Responsibilities

Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers.

LogiNext is looking for a technically savvy and passionate QA Lead to cater to the testing efforts in the domain of manual testing. You will help the team in building an awesome manual platform from scratch and test the product for quality & stability.

You should have hands-on experience in testing and writing test case to develop and execute exploratory tests in order to ensure product quality. You will have to estimate, plan, and coordinate testing activities. You will also have to ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system. You should have strong inter-personal and communication skills.

Responsibilities:

• Design, implement & execute the test cases for product features
• Identify, record & track the bugs or enhancements early in the release life cycle
• Create detailed, comprehensive and well-structured test plans and test cases
• Perform thorough regression testing when bugs are resolved and support testing quick patches to production
• Review requirements specifications and technical design documents to provide timely and meaningful feedback
• Create repeatability in testing that enables and validates high quality releases
• Identify functional/non-functional issues and come up with scalable resolutions
• Engage actively with cross functional teams to enable timely delivery through good planning, proactive communication and timely execution
•  

Requirements:

• Bachelor’s degree in Computer Science, Information Technology or a related field
• 11 to 14 years of relevant experience in the testing domain for SaaS products
• Hands-on experience in non-functional testing skills like Load Testing, Performance Testing and Security Testing
• Experience in testing APIs, web and mobile applications
• Experience in automation of web and mobile platforms
• Experience in working on Linux/Unix environment
• Knowledge of DevOps is an added advantage
• Understanding of Software Development (preferably Java) and Continuous Integration Systems
• Experience with testing on AWS environments
• Experience of working in Agile Environment
• Excellent written and oral communication skills, judgment and decision making skills, and the ability to work under continual deadline pressure

Skills Required -

• No handholding
• Logical thinking (scenario)
• API testing (POSTMAN)
• Database SQL (think of null & able to write join query)
• Why & when regression and different types of testing
• Able to write test case
• Web testing

Required Qualifications:

• Prior Experience in ServiceNow development and administration in an enterprise environment.
• Ability to configure, develop, and implement functionality within ServiceNow.
• ServiceNow System Developer, Administrator Certification.
• Ability to relate to software engineering challenges and practices.

Preferred Education/Experience:

• Education: BS degree in Computer Science or Engineering or equivalent on the job, hands-on experience.
• Minimum of 4+ years of overall IT experience, with a practical understanding of various technologies and processes such as operations systems, storage, networking, monitoring, and discovery.
• Experience delivering automated solutions and impl12ementation of highly scalable, highly available services.
• Other ServiceNow Micro Certifications.