Campaign designer -UI/UX

In this dynamic role, you will be the crucial interpreter, ensuring a seamless flow of communication between our world-class cybersecurity engineers and strategic business stakeholders. You will leverage your technical acumen to produce clear, authoritative technical content, drive impactful marketing campaigns that highlight our security solutions, and build meaningful relationships within the wider cybersecurity developer ecosystem. This is your chance to turn deep technical understanding into clear, market-ready business value.

We are looking for an ideal candidate who is a creative problem solver at heart who thrives in a team environment.

You will work with the marketing and business development team to work on technical content, manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research. Candidate is responsible to work with the Managing Partner and marketing team to scale the business and also help organize the internal processes. The role requires planning, direction, and most importantly execution to develop and grow revenue in accordance with targets.

Key Responsibilities:

• Liaisoning technical + business.

Create detailed and precise documentation including functional specifications, use cases, process flows, and system design documents.

Collaborate with technical team to generate content and marketing collaterals

Conduct thorough assessments to understand current business processes and identify areas for improvement.

Maintain and update documentation as project requirements evolve.

• Collaboration and Communication:
• Act as a liaison between technical teams and business stakeholders, ensuring a clear understanding of requirements and       expectations.
• Facilitate meetings, workshops, and presentations to communicate project status, findings, and recommendations.
• Solution Evaluation:
• Evaluate technical solutions to ensure they meet defined business requirements and objectives.
• Conduct thorough testing and validation to confirm the quality and functionality of developed solutions.
• Continuous Improvement:
• Stay updated on industry trends, best practices, and emerging technologies relevant to our business processes.
• Proactively identify opportunities for process optimization and system enhancements.
• Working with the executive team to develop a comprehensive digital business strategy and assisting with its execution.
• Establishing a pipeline of core digital marketing activities and ensuring that the pipeline is aligned with the company’s revenue targets and digital marketing goals.
• Maintaining metrics and quality service by establishing and enforcing organization standards.
• Assessing new business opportunities with a strong revenue target in mind.
• Identifying, exploring, and evaluating business opportunities, performing risk assessment, and mitigating potential risks.
• Gathering market and customer information.
• Engage with the technical team to identify new opportunities within existing client businesses or contacts. Maintain strong and prosperous working relationships with key clients.

Key Responsibilities:

● Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the

platform features and functionality to ensure they can quickly gain value from the product.

● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance

via email, chat, or phone to resolve basic questions and technical challenges.

● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help

customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common

requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team

to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS

scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new

ideas to improve customer experience and satisfaction.

Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle

management.

● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce,

Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights.

● Cross-functional Collaboration: Work closely with sales, product teams.

Dear ,      

I came across your profile and am impressed with your background. I wanted to reach out regarding a Salesforce Developer role. Based on your profile, I think you would be a great fit! If you are interested in hearing more, I would love to connect and give you more information.

Please find the below job specifications,

Position: Salesforce Developer

Location: Hyderabad, Telangana, India

Job Type: Permanent (full-time)

Company Overview:

About Wallero:

We are a Seattle-based company specializing in product engineering, software development, and technology services. With offices in the U.S., Canada, Bulgaria, and India (specifically, Manjeera Trinity Corporate, JNTU-Hitech City Road, adjacent to LULU Mall in Hyderabad), we provide comprehensive solutions to our global clientele.

As a Microsoft Gold partner company, Wallero is committed to delivering exceptional services and innovative solutions in the technology space. For a detailed overview of our company, please visit: Wallero About Us

Wallero Culture:

At Wallero, we foster a vibrant and inclusive culture that values collaboration, innovation, and professional growth. We believe in creating an environment where every team member can thrive and contribute meaningfully to our projects and initiatives. Explore more about our culture and career opportunities at: Wallero Careers

Primary Skills / Expertise: Force.com, Apex, Lightening Aura, Lightning LWC, Lightning Flows, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Omnistudio, REST API’s, Services Integration, SFDC Administration, Salesforce DevOps, Git, VS Code.

Role & Responsibilities:

• Should have 7+ years of experience in Salesforce.com Architecture, Design and Development.
• Highly proficient with Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud and Einstein Analytics
• Deep understanding and hands-on experience with all aspects of Salesforce declarative customisation—custom objects, validation rules, OWD settings, profiles, roles, approval processes, permission sets, flows, process builders, etc.,
• Highly proficient with Apex, LWC, Lightning Components, Aura, Flows for Industries (DPA), REST API, SOQL, Salesforce Platform events, CDC etc.,
• Experience building customer-facing, web-based user interfaces using Experience cloud, with an understanding of HTML/XHTML, XML, JavaScript, CSS, etc.
• Expertise in Force.com Sites, Salesforce Shield, Security, CORS, Connected Apps, SSO, Authentication protocols, etc.
• Expert-level knowledge of salesforce coding best practices
• Salesforce-certified Developer (Platform Developer1 and Platform Developer2)
• Exceptional written and verbal communication skills
• Demonstrated ability to effectively work in a team environment with varying skill set levels.

Why Wallero?

·      Founded by technologists from Microsoft, Wallero has established a strong reputation for building amazing products, applications and cloud solutions for enterprises and municipalities in the US and Worldwide

·      At Wallero, products and solutions are developed for enterprises who demand the industry’s best in cutting-edge technologies. Whether it’s Internet of Things, Custom Mobile Apps, or Public Cloud, your career at Wallero will enable you to have hands-on experience in delivering customer delight while enhancing your career growth by working with the latest and best in technology.                                                                                                                                                                                      

·      Our culture encourages initiative and growth while promoting the ability to take on new opportunities and work on new technology.

·      Wallero’ s culture is one of collaboration and teamwork—always encouraging individual and team contributions.

·      Employees work in a respectful environment and can work on the projects that align with their career and technology interests.

If you believe you have the skills and experience necessary for this role and are excited about contributing to our team, we would love to hear from you.

About Debox:

Debox is a business solutions firm that focuses on problem-solving through the use of data, logical reasoning and people-centred approach. We have a stellar record of delivering high-impact projects that have helped scale many startups, family-managed businesses and midsize corporates.

From redesigning and successful deployment of the Pan India Supply Chain process for Nippo Batteries to designing and developing InRadius - India's first true hyperlocal Job and Talent search platform, Debox has come a long way in solving business and real-life problems through their logical reasoning and innovative thinking.

Role: Client Servicing Specialist

Location: Thane (Mumbai)

Work Experience: 3-4 Years

Qualification: Masters or equivalent with a minimum of 3 years prior experience working in a Digital Media firm and having managed client communication.

Role Objective: The Client Servicing specialist will be the person responsible for driving the business objectives of the client to success through collaboration and coordination with the internal teams at Debox.

Job Description:

• Continuous benchmarking of clients competitors and industry practices
• Continuous benchmarking of media channels and keeping abreast with the latest updates, changes and modifications to various platforms that can be leveraged
• Research on industry trends, promotions, business cycles and retention rates
• Ideation for new promotions, content mix, communication channels to drive higher engagement and customer stickiness
• Monitor Google Analytics, Facebook Pixel and Sales data to derive actionable insights to course correct or drive business success
• Continuously monitor key business parameters and evaluate the success of marketing efforts, engagement rate, open rate and conversion
• Deep dive and evaluate the user flows and journeys (Google Analytics) and identify drop-off points and build strategy to improve conversions
• Collaborate with the Content and Design team to build an engaging monthly bank, campaigns and content to drive higher engagement and conversion driving monthly business targets
• Ensure timely planning and communication with clients to avoid last-minute requests or changes in the plan and campaigns
• Ensure internal checks, dummy testing and overall review is done before going live with all campaigns
• Ensure all campaign success parameters are tracked and are in line with expectations, immediately raise escalation in case of any deviation to plan vs actuals
• Create monthly reports and conduct monthly review meetings with clients to showcase key parameters and achievements for the month
• Create quarterly plans with the client and drive the finalized plans to success, create quarterly plan vs actuals reports and conduct client review meetings 

Required Skills:

• Excellent communication and presentation skills 
• Ability to manage various types of clients
• Good analytical skills and data orientation (should be good with excel and data analysis)
• Excellent in Time Management
• Ability to manage and get work done through the teams

• Great skills in HTML, CSS, JavaScript and cross browser implementations.
• Strong analytical and problem-solving skills.
• Experience and knowledge about React.js and Next.js
• Strong understanding of how SSR (Server Side Rendering) works.
• Taking figma/zepline files from designers, slicing and/or recreating elements via CSS to match the design perfectly
• Ability to make modifications to libraries as per requirement of a project
• Extensive knowledge of fonts, embedding from third parties like Google, Typekit & Font Deck etc. Knowledge of optimizing CSS/JavaScript performance, coding practices and tools.
• Passion and follow through for their work. Excited and curious about learning new technology, as well as the sharing of ideas. Exceptional collaboration, listening, written, and verbal communication. Able to own individual projects as well as the ability to work within a team.
• Awareness of current design trends in the visual arts, working knowledge of the latest computer packages and an understanding time limits which can impact on the design.
• Knowledge of GIT or any other version control software.

• Good experience on Next.js, with great css skills.
• Should also know the latest strategies available on Next.js v12.

Experience- 1 year and 2 year

Location - Navi Mumbai

Notice Period - Immediate or 15 days.

*Immediate joiners preferred.*

Job Description:

• Must be proficient in Adobe Illustrator, Photoshop, Corel Draw & other graphic tools is a must.
• Well versed with Digital Media & other Graphic Design
• Knowledge of video editing will be an added advantage
• Cultivate a solid body of work Proven graphic designing experience
• Candidates should pay attention to quality and detail.
  
  

Perks of working with us:-

1) A huge learning curve

2) Get the chance to learn Emerging Tech like ML/AI, Blockchain, VR/AR, IoT

3) Flexible working hour

4) Work from home facility

5) Work in a highly competitive environment to take your career to the next level

6) Unlimited Coffee and Snacks (If we are working at the off

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software