Business Intelligence and Data Analyst

Job Summary:

The role will be responsible for maintaining and enhancing long-term relationships with property owners, tenants, and corporate clients. The role involves ensuring customer satisfaction, handling service requests efficiently, coordinating with internal departments, and driving retention and referral growth for the Property Management business.

Key Responsibilities: 

Customer Relationship & Communication

• Act as the primary point of contact for property owners and tenants.
• Handle all customer queries, feedback, and complaints with prompt and professional responses.
• Maintain regular communication with clients to update on property status, maintenance activities, and tenancy details.
• Build strong relationships through personalized engagement and proactive service.

Service Coordination

• Liaise with internal teams (maintenance, renting, finance, and legal) to ensure smooth service delivery.
• Ensure timely resolution of service tickets and customer issues.
• Coordinate tenant move-ins, move-outs, and periodic property inspections.
• Follow up on maintenance and repair works and communicate updates to clients.

Data & CRM Management

• Maintain updated records of customer interactions, service requests, and resolutions in the CRM system.
• Track customer satisfaction levels and suggest improvements in service delivery.
• Prepare and share periodic reports on customer engagement, feedback trends, and retention metrics.

Retention & Growth

• Support initiatives for customer retention, renewals, and referral generation.
• Contribute to the development of client loyalty programs in paying rent on time from client.

Operational Support

• Assist in on boarding new property owners and ensuring documentation compliance.
• Work with the finance team to manage invoicing, payment follow-ups, and related customer communication.

Telecalling & Customer Support

• Make outbound sales and follow-up calls.
• Answer inbound customer inquiries promptly.
• Resolve customer complaints efficiently.
• Explain product or service features clearly.
• Achieve daily and monthly call targets.

Key Skills & Competencies:

• Excellent communication and interpersonal skills
• Customer-centric mindset with problem-solving attitude
• Ability to multitask and manage multiple client accounts
• Proficiency in MS Office & maintaining Google docs.
• Basic understanding of property management processes
• Strong coordination and follow-up skills
• Attention to detail and professionalism

Qualification & Experience:

• Any Graduate
• 1–3 years of experience in customer relationship management, preferably in property management, real estate, Hospitality management or facility management sectors. Mandatory experience in Telecalling.

Dear Candidate,

We are urgently Hiring AWS Cloud Engineer for Bangalore Location.

Position: AWS Cloud Engineer

Location: Bangalore

Experience: 8-11 yrs

Skills: Aws Cloud

Salary: Best in Industry (20-25% Hike on the current ctc)

Note:

only Immediate to 15 days Joiners will be preferred.

Candidates from Tier 1 companies will only be shortlisted and selected

Candidates' NP more than 30 days will get rejected while screening.

Offer shoppers will be rejected.

Job description:

Description:

Title: AWS Cloud Engineer

Prefer BLR / HYD – else any location is fine

Work Mode: Hybrid – based on HR rule (currently 1 day per month)

Shift Timings 24 x 7 (Work in shifts on rotational basis)

Total Experience in Years- 8+ yrs, 5 yrs of relevant exp is required.

Must have- AWS platform, Terraform, Redshift / Snowflake, Python / Shell Scripting

Experience and Skills Requirements:

Experience:

8 years of experience in a technical role working with AWS

Mandatory

Technical troubleshooting and problem solving

AWS management of large-scale IaaS PaaS solutions

Cloud networking and security fundamentals

Experience using containerization in AWS

Working Data warehouse knowledge Redshift and Snowflake preferred

Working with IaC – Terraform and Cloud Formation

Working understanding of scripting languages including Python and Shell

Collaboration and communication skills

Highly adaptable to changes in a technical environment

Optional

Experience using monitoring and observer ability toolsets inc. Splunk, Datadog

Experience using Github Actions

Experience using AWS RDS/SQL based solutions

Experience working with streaming technologies inc. Kafka, Apache Flink

Experience working with a ETL environments

Experience working with a confluent cloud platform

Certifications:

Minimum

AWS Certified SysOps Administrator – Associate

AWS Certified DevOps Engineer - Professional

Preferred

AWS Certified Solutions Architect – Associate

Responsibilities:

Responsible for technical delivery of managed services across NTT Data customer account base. Working as part of a team providing a Shared Managed Service.

The following is a list of expected responsibilities:

To manage and support a customer’s AWS platform

To be technical hands on

Provide Incident and Problem management on the AWS IaaS and PaaS Platform

Involvement in the resolution or high priority Incidents and problems in an efficient and timely manner

Actively monitor an AWS platform for technical issues

To be involved in the resolution of technical incidents tickets

Assist in the root cause analysis of incidents

Assist with improving efficiency and processes within the team

Examining traces and logs

Working with third party suppliers and AWS to jointly resolve incidents

Good to have:

Confluent Cloud

Snowflake

Best Regards,

Minakshi Soni

Executive - Talent Acquisition (L2)

Rigel Networks

Worldwide Locations: USA | HK | IN 

Job Title: .NET Developer

Experience: 5+ Years

Location: Bangalore, India

Notice Period: Immediate Joiners Preferred

Job Type: Full-time

Job Summary:

We are looking for an experienced and proactive .NET Developer with over 5 years of hands-on experience in developing enterprise-grade applications. The ideal candidate will have strong expertise in ASP.NET, Microservices architecture, and containerization tools like Docker. This is an excellent opportunity to work in a dynamic team, building scalable and high-performance systems.

Key Responsibilities:

• Design, develop, test, and deploy secure and scalable .NET applications.
• Work with ASP.NET (MVC/Web API/Core) to build server-side applications.
• Develop and maintain microservices in a cloud-native environment.
• Containerize applications using Docker for streamlined deployment.
• Collaborate with cross-functional teams to understand business requirements.
• Ensure high performance, quality, and responsiveness of applications.
• Troubleshoot and debug production issues efficiently.

Key Requirements:

• 5+ years of hands-on experience in software development using .NET technologies.
• Proficient in ASP.NET MVC / Web API / .NET Core.
• Strong experience in Microservices architecture.
• Practical knowledge of Docker and containerization best practices.
• Good understanding of RESTful services and API development.
• Experience with version control systems (e.g., Git).
• Familiarity with Agile methodologies.
• Strong problem-solving and communication skills.

About the company:

Our client is a rapidly growing omni-channel luxury retailer with eight stores across Mumbai, Delhi, Kolkata and a global e-commerce platform servicing 65+ countries worldwide. The 18-year-old company is an established market leader with considerable brand equity.

Job Description: 

• Work closely with various people and teams throughout the entire app development cycle (concept, design, build, deploy & test) in an agile environment.
• Design and build applications for the Android & iOS platform using Flutter.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Knowledge of other web technologies and UI/UX standards.
• Familiarity with cloud message APIs and push notifications.
• Proficient understanding of code versioning tools like Git.
• Maintain and update the existing mobile app.

Job Specifications:

• Graduate or Post-graduate Engineer in CSE/IT/EE or allied field with 5+ years of relevant mobile app development experience.
• Minimum 2 years of experience in Flutter is a must.
• Familiarity with RESTful APIs to connect apps to back-end services.
• Excellent communication and interpersonal skills.
• Strong problem solving, analytical, decision-making and technical ability.

Benefits

• Rewards & Recognition Policies
• Group Mediclaim Cover

DevOps Engineer, Plum & Empuls 

As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.

Key Responsibilities

• Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
• Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
• Working on Docker images and maintaining Kubernetes clusters.
• Develop and maintain the automation scripts using Ansible or other available tools.
• Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
• Working on Cloud security tools to keep applications secured.
• Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
• Required Technical and Professional Expertise.
• Minimum 4-6 years of experience in IT industry.
• Expertise in implementing and managing Devops CI/CD pipeline.
• Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
• Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
• Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
• Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
• Experience with working with ticketing tools.
• Middleware technologies knowledge or database knowledge is desirable.
• Experience and well versed with Jira tool is a plus.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

Your responsibilities will include:

• Tracking of system defects reported by users, ensure prompt resolution to the defects reported and facilitate users in
• Assessment and implementation of service requests in according to operating procedures, g. data patching requested by users.
• Tracking and monitoring of change requests raised, conduct of impact assessment, design & implement solution and facilitate users in change request testing
• Ensure the smooth operation of the SD Portal, and support is not disrupted during normal office working
• Maintain the development hardware and software patches and update changes to the documentation where necessary
• Upgrade of software such as application server, and testing arising from the software upgrade.
• Respond to calls and email messages from users about problems or queries regarding Portal, execution of scheduled events such as monthly jobs, financial/calendar year- end activities, interface testing, support of audit-related activities, decommissioning activities.
• Manage project timeline, resources, scope and change requests.
• Review deliverables and ensure they are of requisite

Requirement:                          

• You have at least 5-6 years of working experience in information technology; of which at least 3 years of working experience in software development using OutSystems Agile development platform and at least 1 project implementation experience in OutSystems.
• You have some experience in supporting IT projects on OutSystems Platform
• You have good knowledge of software development, specifically in OutSystems and domain knowledge in the areas of Human Resource or Corporate Administration.
• You have strong technical skills in OutSystems, Microsoft SQL Server platform.

Tech Stack

• .Net
• C#
• Jquery
• Javascript
• Html
• CSS

• Experience leading regression, automation, and performance test teams.
• Has in-depth knowledge of a variety of testing techniques and methodologies with a focus on regression, automation, and performance test best practices.
• Good understanding of QA methodology – test plans, test cycles, defect management (including Root Cause Analysis), status reporting, and software releases.
• Experience managing team results to Key Performance Indicators (KPIs).
• Experience developing and maintaining Knowledge Transfer documentation and information.
• Experience with the following tools:
• SAP Functional modules: FI, PY, Ben, HR, MM, Recruiting, SFEC, EAM, MAM, FCRM, BW, Security, SolMan across SAP systems (ECC/UI5/BW/GRC/Solman)
• SAP Solution Manager for Testing (SolDoc, Test Suite, Focused Build Test Step Designer)
• Technical Bill of Materials (TBOM), Business Process Change Analyzer (BPCA), Test Suite Analytics, Test suite Test Management, SolDoc Library, and Business Partner Group Hierarchy (BPH) setup and management
• Worksoft Certify Automation Scripting
• Worksoft Execution Manager (EM)
• Worksoft Architect
• Neotys Neoload
• Worksoft Integration to Solution Manager
• Worksoft Integration to Neoload