Business Development Manager (Software, UX Design services),

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

We are looking for someone who can own strategic accounts, drive adoption, and unlock growth opportunities.

Role Overview

The CS + Project Management Lead will play a critical role in ensuring long-term customer value, retention, and expansion for Master-O’s enterprise clients. This role goes beyond traditional customer success—combining strategic project management, and end-to-end delivery.

You will act as a trusted advisor to senior stakeholders, ensuring customers achieve measurable ROI while identifying opportunities to grow the account footprint.

Key Responsibilities

Customer Success & Key Account Management

• Own end-to-end customer success for enterprise corporate accounts, primarily in the domestic market
• Drive onboarding, adoption, engagement, and value realization of the Master-O platform
• Build strong relationships with CXOs, Sales Heads, L&D leaders, and other stakeholders
• Act as the point of contact with the customer, ensuring feedback is looped back into product and solution improvements
• Track success metrics such as usage, renewals, and expansions

Business Development & Account Expansion

• Identify upsell and cross-sell opportunities within existing accounts
• Collaborate with Sales and Leadership teams to convert success stories into growth opportunities
• Support new business conversations through demos wherever required
• Drive expansion into new teams, geographies, or use cases within existing enterprise clients

Stakeholder & Internal Collaboration

• Work closely with Product & Design, Tech and CS teams to ensure seamless execution
• Translate client business objectives into platform use cases and success roadmaps
• Support case studies, testimonials, and references from satisfied customers

Required Skills & Experience

• 4–7 years of full-time experience in Customer Success / Key Account/ Project Management
• Prior experience in B2B SaaS companies, handling enterprise-level clients
• Proven experience working with domestic and international customers and managing stakeholders across time zones and regions
• Strong understanding of SaaS metrics, renewals, expansions, and customer lifecycle management
• Experience in fast-paced startup environments preferred
• Excellent communication, presentation, and stakeholder management skills
• Strong business acumen with the ability to connect product value to business outcomes

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

What will you do every day?

As a Security & Compliance Specialist, you are responsible for helping the implementation of the organization's information security and compliance programs. You will also help in implementing and reviewing data protection and privacy controls through technical, operational, and administrative measures. The ideal candidate will have good experience in Security in SaaS products, a deep understanding of regulatory requirements, and a proactive approach to managing security threats and third-party risks; someone who enjoys security work and possesses both deep and wide expertise in the security space.

Job Responsibilities

• Develop and Implement Security & Privacy Policies (Primary | Must have)
• Create and maintain comprehensive security policies and procedures for cloud environments and application security that align with organizational goals and regulatory requirements
• Ensure policies are regularly updated and communicated to relevant stakeholders; should be an SME for Enterprise Security and Privacy related activities
• Third-Party Risk Management (Primary | Must have)
• Handle the third-party risk management activities (TPRM) covering both inbound and outbound assessments (through the Customer & Vendor lifecycles)
• Collaborate with procurement and legal teams to ensure third-party contracts include appropriate security and compliance requirements (this includes reviews of MSA, Bids, RFP’s)
• Compliance Oversight (Primary | Must have)
• Ensure the organization’s compliance with relevant laws, regulations, and standards (e.g., GDPR, HIPAA, ISO 27001, ISO 27701, DPDP, SOC 2); should be an SME for compliance
• Implementation of minimum 3 standards from GDPR, HIPAA, ISO 27001, ISO 27701, DPDP, SOC 2
• Lead internal and external audits and manage responses to audit findings
• Product Security Practices (Primary | Must have)
• Integrate security practices into the software development lifecycle (SDLC) and review the releases based on the established Secure SDLC processes
• Review the Products from time to time checking the availability of enterprise security features
• Cloud & Infra Security (Secondary | Good to have)
• Implement, review and maintain robust security controls for cloud platforms (AWS/Azure/GCP) as per the industry best practices (DevSecOps)
• Perform security assessments/reviews and VA scans (non-mandatory) on cloud infra.
• Cybersecurity (Secondary | Good to have)
• Knowledge on Cyber Attack Vectors, Cyber Threat Intelligence, Attack Surface Mgmt., etc.
• Adequate knowledge on Incident Response, Business Resilience and Risk Management

Other responsibilities

• To act as a Security & Privacy champion/catalyst for all functions/BUs within the Company
• This role needs an avert-risk mindset and should handle Incident Management (able to Identify, Analyze, and Resolve Security Incidents)
• Contribute to the Cloud & CyberSecurity roadmap and act as an internal advisory/consultant
• Training entire staff about security and privacy best practices whenever necessary

Experience & Other Requirements

• Degree/Diploma in Computer Science / Information Technology / Cybersecurity or equivalent
• 3+ years (3-7) of experience in information security, with a focus on compliance
• Proven track record in implementing security and compliance policies & controls in a Product based Product company (preferably in a SaaS-based company)
• At least 3 years of working and implementation knowledge for any three of the compliances (ISO 27001, 27701, GDPR, HIPAA, SOC 2, DPDP)
• Good to have working knowledge of Cloud security practices & involved in DevSecOps activities
• Good research mindset with a zeal to explore, learn, share, and implement
• Preferable who can join in 30 days

Company – Bonanza Portfolio Ltd.

Designation – Franchisee Manager

Good in English communication and Local Language

Job Description:-

1.      Generating revenue through wealth Broking and Assets products through Channel partners / POSP Associates / Franchisee .

2.      Generating revenue from existing channel partners is also desired.

3.      Preferring candidates having experience in direct sales , channel sales .Understanding of Mutual Fund / Insurance / Equity and broking ecosystem is a prerequisite .

4.      New client acquisition, building new relationships and increasing depth in existing relationships with clients.

5.      Selling online broking accounts- Demat account, trading account.

6.      Identifying customer needs, assessing their appetite and providing them investment options.

7.      Cross selling of financial products like Mutual Fund, Insurance, Bonds, etc.

8.      Achieving targets as assigned by the organisation on a monthly basis.

9.      Migrating offline clients to do online trading.

10.  Regular updates to the immediate superior as a when required.

Job Title : Mulesoft Ops Lead

Location : 100% Remote

What we're looking for

• 7+ years of professional work experience in the Enterprise Integration domain.
• Must have experience of implementing 2-3 end to end enterprise level integration solutions.
• Experience in Design and Implement Integration solutions leveraging Mulesoft.
• Good Understanding of REST/SOAP principles and Dataweave.
• Candidates must have a good understanding of Anypoint platform and Anypoint Studio.
• Must be able to work as an individual contributor.
• Should have Strong knowledge on securing the web APIs data-integrity/confidentiality (Oauth 2. 0, Web JWT Token, x509 certificates).
• Should have Knowledge on API Management concepts and fundamentals.
• Should have exposure to Integration with Salesforce, Workday, and Database.
• Should have a good understanding of HTTP and HTTPS protocols and basic knowledge on HTTP headers, request/response, XML/JSON data structure, SOAP/REST services.
• Experience on any enterprise service bus product and/or JMS messaging.
• Should have knowledge on MUnit to automate testing.
• Experience on Oracle SOA, Oracle B2B is an advantage.
• Client facing roles so good communication skills are a must.

What you need to have:

• 3+ years of experience
• Knowledge of various laws like PF, ESIC, PT, etc
• Excellent communication and presentation skills
• Worked as an HRBP, Operations, Compliances
• High on relationship building and influencing skills
• Employee and organisation focused
• Conflict management skills
• A mix of recruitment, general HR management and leadership skills is needed for this role    

Responsibilities

• Source candidates using a variety of search methods to build a robust candidate pipeline
• Screen candidates by reviewing resumes and job applications, and performing phone screenings
• Take ownership of candidate experience by designing and managing itDevelop job postings, job descriptions, and position requirements
• Perform reference checks as need
• Facilitate the offer process by extending the offer and negotiationg employment terms
• Manage onboarding and new hire process
• Stay abreast of recruiting trends and best practices
• Manage the overall interview, selection, and closing process
• Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations
• Assist in Admin and HR related activities

Key Points:

• Quick Learner
• Smart worker
• Responsible & bumble

Job Type: Full-time