Business Development Manager

We are looking for Business Development hashtag

#intern at Dyota.ai,

About The Internship:

1.⁠ ⁠Performing sourcing

2.⁠ ⁠Lead generation

3.⁠ ⁠Cold calling

4.⁠ ⁠Email campaigns Prospecting

5.⁠ ⁠Finding new clients

6.⁠ ⁠Converting leads

7.⁠ ⁠Conduct market research (contact & account research)

Who can apply:

1. Available for full time internship

2. Can start the internship (remote) and keen on moving from interning to full time responsibilities in rapidly growing and flexible environment

Please note this will be an unpaid 3 months internship with the opportunity to onboard full time based on the performance. Please share your resume along with your profile(if available) demonstrating your prior experience.

hashtag

#intern hashtag

#businessdevelopment

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Job Description for Business Development

Requirements:-

• Bachelor’s Degree in Business or a related field required
• Market knowledge
• 2-10 years of relevant experience in corporate events
• Display Innovation, teamwork, adaptability & accountability at every aspect
• Communication and negotiation skills
• Ability to meet deadlines
• With general business knowledge

We are looking for an ambitious and energetic Business Development Manager/representative to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities: 

Responsibil

• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Proactively follow ups the leads
• Calling the leads & convert into sales
• Maintain accurate & detailed records of call made & result achieved.
• Understand customer requirements and provide timely solutions accordingly
• Build innovative strategies to retain key clients . 
• Ensuring 100% Client satisfaction in every project execution 
• Leverage on client feedback and ensure continuous reinvention and Post event formalities like sending reports, feedback and testimonials from client, closing the event.
• Meet prospective clients, ideate, create presentations, prepare proposals, generate business and meet sales targets 
• To collaborate with other functions within the business to ensure consistent delivery

Identify partnership opportunities

Develop new relationships in effort to grow business and help company expand

Maintain existing business

Think critically when planning to assure project success

Must have experience in International sales in IT services

Job Title: Business Development Executive

We are an ISO Certified software export company working on web, cloud & mobile platforms, specially on LAMP & full-stack (React / Node / Angular) with 15+ years track record of successful project delivering around the globe. We are also a “People Centric Company” focusing on overall growth & development of the employees with maintaining work – life balance.

Key Responsibilities:

The person will be primarily responsible for dual role of lead generation through different marketing channels business proposal writing; and writing project requirement analysis documents.

Requirements:

·        Must have Web & Mobile App development service selling experience.

·        Must have basic understanding of e-commerce& full stack development will be a plus point.

·        Must have excellent analytical skills to understand client requirements & project scope.

·        Candidate must possess good verbal and written communication skills.

·        Must have exposure International clients.

·        Experience of working on online bidding platforms like Upwork, freelancer, LinkedIn etc.

Experience: 2-3 years in relevant IT field.

Qualification: MBA/BE with relevant experience.

Package: 4+ LPA

Skills:

• Knowledge and experience of B2B Lead Generation in IT services
• Experience of Cold calling
• A good knowledge and understanding of the technical aspects of the following:-

•  Microsoft Office and associated systems, including CRM 
• Social Networking (LinkedIn) 

•  Excellent communication skills and an excellent telephone manner 
•  Ability to work independently and under pressure 
•  Good verbal and written skills  
•  Good organisational skills and attention to detail  

Roles and Responsibilities:

• Generate new leads using cold calling, social media, and other relevant lead generation tools.
• Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities.
• Organise and keep the lead status updated in the CRM software
• Follow up on leads and conduct research to identify potential prospects.
• Promote the company’s products/services addressing or predicting clients’ objectives
• To use company databases to gain potential leads.
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• Screens potential business deals by analysing market strategies, deal requirements, and financials.

You will begin in an individual contributor’s role, working in a team of go-getters to help spread the Byju’s way of Learning in your city. You would be showcasing the unique Byju’s way of Learning to students and parents and will be responsible for mentoring and sales in your designated zone.

Preferred Skill Sets:
• Having a keen interest and deep understanding of the Indian education sector.
• Interested in mentoring and guiding students.
• Having a knack for sales
• Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2020)

CTC (BDT): INR 300000 PA fixed pay+ INR 200000 PA performance pay
CTC (BDA): INR 1000000 (7 lakh fixed pay + 3 lakh performance pay) (After Successful
completion of training)

Working Days: Wednesday to Sunday (Week off: Monday and Tuesday)

Age: Not more than 29 years of age

If interested, fill this form(mandate): https://forms.gle/XHZHYerf1CHrQ5TX8" target="_blank">https://forms.gle/XHZHYerf1CHrQ5TX8