Sales Executive

Company Overview: 

Softlink Global is a leading IT software company specializing in digitalizing logistics and freight forwarding operations. With a strong global presence across 50+ countries, our innovative, cutting edge ERP solutions empower businesses to streamline and optimize complex operations, enhance efficiency, and drive profitability for global clients. We operate from offices in Singapore, the USA, and the Philippines, and across major cities in India, including Mumbai, New Delhi, Chennai, Bangalore, Kolkata, Ahmedabad, and Hyderabad. 

Position Overview: 

We are looking for a Full Stack Developer (3–5 years) who can go beyond code to understand and solve real business problems. This role requires someone who is equally comfortable writing efficient, scalable software and articulating complex ideas clearly to both technical and non-technical stakeholders. A successful candidate will combine solid development skills with logical reasoning, solution-oriented thinking, and the ability to collaborate effectively across teams. 

Job Description:

1. Application Development: 

∙ Design and develop scalable and maintainable web applications using C#, ASP.NET, MVC, and MS SQL. 

∙ Implement user interfaces with React and modern JavaScript to create intuitive user experiences. 

∙ Apply a solution-oriented approach to translate business requirements into clean, reliable code. 

2. Database Management: 

∙ Write, review, and optimize SQL queries for data-heavy operations with a focus on performance and accuracy. 

∙ Contribute to database design, ensuring consistency, security, and scalability.

3. Collaboration & Teamwork: 

∙ Work closely with product managers, designers, QA, and other developers to shape technical solutions that address real-world logistics challenges. 

∙ Actively participate in sprint planning, whiteboard discussions, and design sessions to drive clarity and alignment across teams. 

4. Code Quality & Debugging: 

∙ Follow best practices for clean code, version control, and documentation. 

∙ Diagnose complex bugs, conduct root cause analysis, and implement robust fixes. ∙ Technology Innovation: 

∙ Stay current with new technologies and development practices to continuously improve product quality.

∙ Contribute ideas for architectural improvements, refactoring opportunities, and better engineering processes. 

Ideal Candidate Requirements: 

∙ Bachelor’s degree in Computer Science, IT, or a related field 

∙ 3 to 5 years of hands-on experience in software development using any of the following: C#, ASP.NET, React, JavaScript, SQL 

∙ Strong interest in building full-stack applications and working in a product-driven environment

∙ Logical reasoning and a proactive attitude toward learning and problem-solving

∙ Good communication skills and a willingness to learn from peers and mentors

Conversation Designer

The Opportunity 

Digit88 is establishing a new product development team for its US based partner and helping multiple clients achieve their AI and automation goals by designing effective, innovative, and delightful conversational experiences. 

Job Profile: 

Digit88 is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant. They ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. Experience with a fast-paced India/US product start-up or a product engineering/design company who is capable of making user-centric design, having knowledge of NLP & customer journeys is desired. Applicants must have a passion for AI, be highly motivated and organized, able to work as part of a team, and also possess the ability to work collaboratively in a dynamic environment. 

Roles and Responsibilities: 

•  Design effective, innovative, and delightful conversational experiences using user-centric design methodologies 
• Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap 
• Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form 
• Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns 
• Define the intent portfolio for natural language understanding and how it maps in to conversation designs ● Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps 
• Write copy suitable for automated conversations in the messaging medium 
• Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals 
• Review and give feedback on designs from peers, including mentoring colleagues who may or may not be designers 
• Create and evangelize conversation design best practice standards, reusable design patterns and processes ● Should be comfortable in a client-facing role, advising customers and evangelizing non-design team members on conversation design best practices, processes, and reusable patterns. 
• Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members

Skills Requirements:

• To be successful in this role, you should possess:
• Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent
• professional experience
• At least 1 year prior experience in bot strategy, conversation design, and AI optimization.
• We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing
• experience
• Strong prioritization skills.
• Excellent mastery of verbal and written english language.
• Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson,
• LUIS, etc. and how it impacts conversation designs
• Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages
• and disadvantages are of each
• Contact center and/or customer service experience a plus

Creative & Social Media Manager

Location- Gurgaon (WFO)

Position Overview:

We are looking for a creative & social media manager who will play a critical role in creating original digital content across various social media platforms. The ideal candidate will be responsible for creating and executing our social media strategy. You will handle all our socials, evaluate our social metrics, and collaborate with internal teams.

Roles & Responsibilities:

• Create a strong brand entity for Juleo on Insta, Linkedin, Snap, YouTube to drive awareness and app installspare weekly and monthly reports on metrics eg Reach
• Schedule content and maintain a social media calendar. • Monitor social
• trends and proactively highlight opportunities for growth and engagement
• Partner with content creators and influencers to drive awareness and build
• the Brand's Social Presence.
• Communicate with followers, respond to queries in a timely manner and
• monitor customer reviews.
• Designing social media strategies to achieve marketing targets.
• Managing, creating and publishing original, high-quality content on social
• platforms.
• Administering all company social media accounts to ensure up-to-date
• content.
• Liaise with writers and designers to ensure content is informative and
• appealing.
• Prepare weekly and monthly reports on web traffic and ROI.
• Schedule content and maintain a social media calendar.
• Monitor social trends and proactively highlight opportunities for growth and
• engagement.

Requirements:

• Working experience of minimum 2 years in handling Social Media Platforms (Insta, Linkedin, Snap, YouTube) end to end for a Consumer tech startup. The ability to create short videos, gifs and other social media content independently
• Very high bar on Creative skills
• Ability to thrive in a startup environment
• Experience with social media management tools.and analytics
• Good understanding of the holistic and dynamic landscape of social media
• channels, strategies, emerging platforms, and audiences

A full-stack developer is a versatile professional who has expertise in both front-end and back-end web development. They are responsible for building and maintaining all aspects of a web application or software product. Here are some key roles and responsibilities typically associated with full-stack developers:

1. Front-end Development:

• User Interface (UI) Design: Designing the user interface of web applications to ensure they are visually appealing and user-friendly.
• HTML/CSS: Creating the structure and styling of web pages using HTML (Hypertext Markup Language) and CSS (Cascading Style Sheets).
• JavaScript: Writing client-side code to add interactivity and functionality to web applications. Knowledge of popular JavaScript frameworks and libraries like React, Angular, or Vue.js is often required.

1. Back-end Development:

• Server-side Programming: Developing server-side logic and APIs (Application Programming Interfaces) using programming languages like Python, Java, Ruby, Node.Js(Node), or React Js(React).
• Database Management: Designing and managing databases, including creating schemas, writing SQL queries, and using database management systems like MSSQL, PostgreSQL, MongoDB, or SQL Server.
• Server Configuration: Setting up and configuring web servers, such as Apache, Nginx, or IIS, and deploying applications.

1. Integration and APIs:

• Building and integrating third-party APIs and services into web applications.
• Developing RESTful or GraphQL APIs to allow communication between the front-end and back-end components.

1. Version Control:

• Using version control systems like Git to track changes in code and collaborate with other developers.

1. Security:

• Ensuring the security of web applications by implementing authentication, authorization, and other security measures.
• Protecting against common web vulnerabilities like SQL injection, cross-site scripting (XSS), and cross-site request forgery (CSRF).

1. Testing and Debugging:

• Writing unit tests, integration tests, and performing debugging to ensure the reliability and quality of the code.

1. Deployment and DevOps:

• Deploying web applications to production servers and managing the deployment process.
• Familiarity with DevOps practices, including continuous integration and continuous delivery (CI/CD), is often beneficial.

1. Performance Optimization:

• Identifying and addressing performance bottlenecks in web applications to ensure optimal speed and responsiveness.

1. Collaboration:

• Collaborating with designers, product managers, and other team members to understand project requirements and deliver functional solutions.

1. Maintenance and Updates:

• Regularly updating and maintaining web applications to ensure they remain compatible with evolving technologies and security standards.

1. Documentation:

• Creating documentation for code, APIs, and system architecture to facilitate future development and troubleshooting.

1. Problem Solving:

• Full-stack developers need strong problem-solving skills to diagnose issues, implement solutions, and adapt to evolving project requirements.

1. Continuous Learning:

• Staying updated with the latest web development trends, tools, and technologies to enhance skills and deliver cutting-edge solutions.

Full-stack developers play a crucial role in the development lifecycle of web applications, from conceptualization and design to deployment and ongoing maintenance. Their ability to work on both front-end and back-end components makes them valuable assets in web development teams.

Description

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities

Creating Websites using standard HTML/CSS practices

Work with development teams and product managers to ideate software solutions

Programming, designing and developing content management systems, web services/APIs, backend and administration system using PHP/MySQL/JavaScript and open-source Frameworks Eg Laravel, CodeIgniter, Zend, Yii, and Slim etc.

Design application architecture design and maintain MY SQL databases & Tablets 

Develop and manage well-functioning databases and applications

Test software to ensure responsiveness and efficiency

Troubleshoot, debug and upgrade software 

Write technical documentation

Work with data scientists and analysts to improve software

Requirements

Proven experience as a Full Stack Developer or similar role

Experience in web design and understanding of modern web designing tools like Axure, Marvel, or Figma 

Debugging, Troubleshooting and analytical and logical skills.

Familiarity with common stacks

Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XHTML)

Knowledge of Microservices Architecture

Familiarity with databases (e.g. MySQL, AJAX), web servers (e.g. Apache) and UI/UX design

Excellent communication and teamwork skills

Great attention to detail

Organizational skills

An analytical mind

Degree in Computer Science, Statistics or a relevant field

Ability to work on unstructured Projects somewhat independently 

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Job profile: Product Manager

The ideal candidate is an analytical team player who will be responsible for leading a team of high performing individuals who own the entire product lifecycle from strategy to evaluation. You will also work cross-functionally to complete product roadmaps and discover new opportunities. 

Responsibilities:

• Create business models and analyse competitive landscape.
• Develop and monitor data-driven analytics.
• Mentor employees to help them achieve individual & team objectives.
• Work with the lead product manager, key stakeholders and a cross-functional team to assist with new product releases, including product launch deliverables.
• Work with sales and partners to strengthen offerings.
• Define the product requirements and manage aspects of the offering roadmap.
• Develop and coordinate enablement assets for sales and partners.
• Work with industry analysts, partners, and customers to gather and validate market requirements, understand pain points, address RFEs, and evangelizing the product roadmap and vision.

Qualifications:

• Bachelor's degree or equivalent 3+ years of experience in Product Management, Engineering, or Consulting.
• Strong written, verbal and collaboration skills.

Your Responsibilities:   

• Independently coordinate webinars, tradeshows, and conferences, including overseeing logistics, managing registrations, coordinating with vendors, and ordering marketing collateral. 
• Coordinate product, event, or content email marketing campaigns, including copy, scheduling, testing, and database management 
• Assist with website content social media and digital marketing programs. 
• Evaluate and monitor campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports 

• Manage relationships with external vendors to ensure high-quality and timely execution of marketing programs, and to ensure competitiveness 

You Have:   

• Exceptional problem-solving skills  
• Strategic, data-driven mindset with excellent execution skills for rapid project completion  

• Strong interpersonal and teamwork skills  
• Experience with marketing automation tools and communication platforms 

Your Key Competencies:   

• Self-motivated  
• Detail-oriented  
• Results-driven   
• Project management for ensuring timely delivery of projects   

Your Education and Experience:   

• BA/BS University degree with a concentration in marketing, advertising, or business. 
• 2+ years of marketing experience