Business Development Manager

Job Description – Manager Commercial

Key Responsibilities:

 Strategy & Planning: Developing, improving, and implementing marketing plans and strategies for organization’s products & services. Identify

opportunities to expand the business, through partnerships, and new markets.

 Business Analysis: Analysing current business trends, top performing

agents, sector-wise agent wise yields monitoring & reporting. Analyse sales,marketing, and other reports to gain insights into how to improve performance and maximize growth.

 Market Research & Analysis: Analysing market trends and monitor

competitor activities, evaluate trade lane economics, and forecast market demand.

 Collaboration: Working with sales and other teams to align efforts.

 Process Analysis & Optimization: Map current workflows, identify

bottlenecks, and propose streamlined processes to enhance efficiency and reduce costs. Assess risks involved with new initiatives, ensure deadlines are met and be ready to handle unexpected situations

Qualification & Skills:

 MBA preferred but not necessary with relevant experience.

 Must have at least 5 years of experience in business development, customer management, sales or related field.

 Excellent communication (written, verbal, presentation), networking, and interpersonal skills.

 Strong analytical skills.

 Ability to multitask and prioritize projects.

 Superb negotiation capabilities.

 Must be team oriented and results focused.

Experience Required: 5-10 Years

No. of vacancies: 1

Job Type: Full Time

Vacancy Role: WFO

Job Category: Business

Job Description

We are seeking an experienced Senior Business Development Manager to lead our business development initiatives and drive growth for our company. The successful candidate will be responsible for developing and executing a strategic plan to identify and pursue new business opportunities, as well as building and maintaining relationships with key clients and partners. The Senior Business Development Manager will collaborate with cross-functional teams to develop and execute integrated sales and marketing strategies that will increase our revenue and market share.

Roles & Responsibilities

• Develop and execute a strategic business development plan to identify and pursue new business opportunities.
• Build and maintain relationships with key clients and partners to increase revenue and expand our customer base. 
• Collaborate with cross-functional teams to develop and execute integrated sales and marketing strategies.
• Conduct market research and competitive analysis to identify market trends and opportunities.
• Participate in industry events and conferences to build brand awareness and generate leads.
• Monitor sales performance and adjust strategies as needed to meet revenue targets.
• Prepare and present sales reports and forecasts to senior management.

Qualifications

• Bachelor's degree in business, marketing, or a related field
• 5+ years of experience in business development or sales, with at least 1 year in a management role
• Proven track record of driving business growth and meeting revenue targets
• Strong understanding of the sales process and experience with CRM tools such as Salesforce
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work collaboratively in a cross-functional team environment

Sales Strategy and Revenue Management

Develop and implement company-wide sales strategies to achieve revenue, gross profit, and profitability targets.

Set and monitor sales budgets, targets, and performance objectives across all branches and sales teams.

Identify sales gaps and implement corrective actions to improve performance and achieve company objectives.

Sales Team Leadership and Performance Management

Lead, coach, and develop Sales Managers, Branch Managers, and sales personnel to achieve individual and team targets.

Conduct regular sales performance reviews, provide direction, and identify training and development needs.

Promote a high-performance sales culture focused on accountability, customer service, teamwork, and results.

Business Development and Market Expansion

Identify and pursue new business opportunities, major accounts, projects, and strategic partnerships.

Develop strategies to expand the company’s market presence across Papua New Guinea.

Monitor market trends, competitor activities, customer requirements, and emerging opportunities to guide sales initiatives.

Key Account and Customer Relationship Management

Build and maintain strong relationships with key corporate, government, and institutional customers.

Support branches and sales teams in major quotations, tenders, negotiations, and strategic account development.

Ensure high standards of customer service and timely resolution of significant sales and customer concerns.

Sales Forecasting, Pipeline and Reporting

Maintain accurate company-wide sales forecasts and monitor the sales pipeline, quotations, tenders, and major opportunities.

Review branch and sales team performance against budget and provide regular sales reports and recommendations to senior management.

Ensure accurate and timely reporting of sales activities, results, margins, and business opportunities.

Product, Pricing and Margin Management

Work closely with management and relevant departments on product positioning, pricing, promotions, and sales campaigns.

Ensure sales teams understand the company’s ICT solutions, copiers, hardware, furniture, appliances, and other product offerings.

Monitor sales margins and ensure transactions support the company’s profitability objectives.

Cross-Functional Coordination and Compliance

Work closely with Branch, Operations, Service, Software, Stocks, Accounts, and Purchasing teams to support customer requirements and business objectives.

Ensure sales activities comply with company policies, procedures, approved pricing, credit requirements, and applicable standards.