Business Development Manager-IT SAAS

Job Description:

We are seeking a skilled Embedded Firmware Engineer with expertise in RTOS, embedded C/C++, Python, and IoT protocols. In this role, you will be responsible for developing and optimizing embedded firmware for 16-bit and 32-bit microcontrollers, focusing on board bring-up, testing, and debugging.

Key Responsibilities:

• Develop embedded firmware using embedded C/C++, Python, and data structures.
• Utilize RTOS, preferably Zephyr or FreeRTOS, for real-time embedded applications.
• Implement low-level embedded software design and development for microcontroller-based systems.
• Configure and integrate communication interfaces such as I2C, SPI, RS232/485, USB.
• Incorporate industrial protocols like Ethernet, Modbus, and REST into firmware designs.
• Hands-on experience with MQTT, HTTP, BLE, Wi-Fi, and web server technologies.
• Collaborate using GitHub and JIRA, following Agile/SAFe methodologies.

Required Skills:

• Proficient in embedded C/C++ programming and Python scripting.
• Strong understanding of RTOS, preferably with experience in Zephyr or FreeRTOS.
• Demonstrated knowledge of embedded firmware development for 16-bit / 32-bit microcontrollers (STM32, ESP32).
• Experience with communication interfaces including I2C, SPI, RS232/485, and USB.
• Familiarity with industrial protocols such as Ethernet, Modbus, and REST.
• Hands-on experience with IoT protocols including MQTT, HTTP, BLE, and Wi-Fi.
• Proficient use of GitHub and JIRA for version control and project management.
• Strong problem-solving skills and ability to troubleshoot embedded systems issues.

Qualifications:

• Bachelor's degree in Electrical Engineering, Computer Science, or related field.
• Proven experience in embedded firmware development and board bring-up.
• Excellent communication skills and ability to work in a collaborative team environment.

Join us in developing cutting-edge embedded firmware solutions for IoT applications and microcontroller-based systems!

Roles and Responsibilities

· Supports customers by providing helpful information,

· Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Answering questions, and responding to complaints.

· Maintaining a pleasant work environment for your team

· Conducting quality assurance surveys with customers and providing 

feedback to the staff.

· Possessing excellent product knowledge to enhance customer suppor

· Handling Customer concerns and complaints in a timely manner

· Informing Customers of upcoming promotions, offers, updates and 

much more

· Courier Tracking, contacting courier people, give a feedback to 

customer

· Semi Voice process

Job Description

• Ensure hardware quality by performing client's qualification tests on servers and components 
• Draft organized and detailed qual reports of tests showing outputs and PASS/FAIL results 
• Debug HW issues found during tests by running investigative steps such as reproduction tests, problem isolation and fix verification. 
• Prepare servers for test by validating HW config and updating FW 
• Provide progress updates of tests on a regular basis in task tracker 
• Attend stakeholder meetings to provide updates to open qualifications 
• Support building out diagnostic definitions for hardware failures 

Qualifications

• 5+ years of BMC test experience  
• Experience with data center server (x86) and component testing and debug - CPU, DIMM, Motherboard, BMC, SATA/NVME Drive, NIC, PSU 
• Experience with data center server FW component testing and debug - BIOS, BMC/IPMI/redfish, Drive FW, NIC FW, RAID FW, CPLD 
• Experience with Linux shell/bash scripting to support HW testing 
• Experience on Python automation  

Java Developer Job Description

We are looking for a Java developer responsible for building Java applications.

Responsibilities

• Design, build and maintain efficient, reusable, and reliable Java code
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization, and automatization.

Skill Set:

• Proficient in Java, with a good knowledge of its ecosystems
• Java, Rest API integration, JSON, XML, Oracle, Microservices, Agile Scrum.
• Experience in developing large-scale distributed systems.
• API knowledge
• Solid understanding of object-oriented programming
• Familiar with various design and architectural patterns
• Skill for writing reusable Java libraries
• Spring, Spring Boot, Spring Cloud, React native
• Experience: 04 to 10 years
• Salary: As Per Market

ESPORTS PROJECT MANAGER

Tesseract Esports is seeking a talented, enthusiastic and highly organized Esports Project Manager to join our team. As a successful hire for this role, you should be a strong communicator, have a passion for planning and organizing and enjoy working inside a flexible team-oriented environment. You should be well versed in project management styles, methodologies and processes. Tenacity, self-direction and follow-up skills are a must as well as the ability to anticipate issues and find effective solutions.

As a Esports Project Manager, you will lead and take part in developing, implementing, executing and reporting on different esports initiatives and projects. You will work closely with internal cross functional teams like league operations, production, creative, marketing as well as external partners, clients and vendors to ensure success of all our projects and programs.

About Tesseract Esports

Tesseract Esports was founded in 2015 with an intent to elevate and transform the nascent gaming scene in South and Southeast Asia into a high profile and professional esport. We played a pioneering role by being the first to launch and introduce mobile esports in the region. We were also among the first to produce the biggest and most successful esports events and gaming activations in India at an unprecedented scale, paving the way for the growth of esports in the country.

We have since gone to partner with game publishers, developers, brands and media platforms to produce large scale esports events and engagements and become one of the leading esports production houses in the Asia-Pacific. We have worked with Qualcomm, MPL, Tencent Games, Razer, Garena, Acer and several other partners on many successful live and online esports activations. We are a growing team of highly skilled and passionate individuals focused on delivering the best competitive experiences. We are headquartered at our state of the art production studio in Hyderabad, India which also happens to be the largest esports facility in South Asia.

Responsibilities & Duties

• Define project objectives, schedules, resource requirements, budget, and deliverables for different projects and programs in support of business goals.
• Lead and execute all tactical project management aspects of different esports programs and projects to expand our brand and viewership goals.
• Be responsible for creation and distribution of complete project plans, related documentation, and reporting requirements to all project stakeholders, internal teams and client personnel.
• Deliver and develop status frequency, and deliver progress reports, proposals, and requirements documentation, along with risks, contingency plans, and roadblocks to project stakeholders and leadership.
• Manage project expectations, timelines, milestones and deliverables.
• Conduct post mortems and create recommendation reports based on detailed project analysis.
• Provide regular insights and updates on the regional market development and eco-system, team/player sentiment, business opportunities and other relevant key data
• Develop best practices and tools for project execution and management.
• Act as key contact between internal departments and regional teams for successful execution of the project and meeting all deliverable timelines.
• Act as the primary contact for day to day information and updates for partners and client personnel.
• Control, coordinate and follow-up on recurrent tasks, assignments and deliverables of various internal departments working on the project.
• Track and analyze measurable criteria and KPIs to evaluate progress towards project objectives and develop business review and improvement reports.
• Assist different departmental leads to execute all program/project operations and marketing efforts (supervising and ensuring projects are moving forward in accordance with plans).

Qualifications (Required)

• Bachelor’s degree or relevant experience (project management, business management, event management marketing, sports industries, marketing, communications).
• 2 + years of relevant working experience in esports, gaming, entertainment or traditional sports programs.
• Have a deep comprehension of the various components that make up an esports program and be conversationally adept in them including broadcast production, player and team management, brand management, event management, content development, competitive structure and rulesets.
• Experience in organizing esports and/or digital content planning, productions and broadcast/distribution to drive viewership.
• Strong project management skills with ability to drive planning, schedules, budgeting, resource management, collaboration and status reporting.
• Passionate about gaming and esports, having a strong understanding of both gaming and cultural nuances in South and Southeast Asia.
• Knowledge of different project management methodologies like Waterfall, Agile, Scrum etc.
• Strong written, verbal and interpersonal communication skills.
• Proven ability to create, organize, prioritize, and execute tasks in a high-pressure environment.
• Demonstrate ability to keep a project team focused and on track in a fast-paced environment.
• Developed documentation skills showcasing ability to organize information in a clear and concise manner for varying audiences.
• A strategic thinker with the ability to conceptualize broadly across various solutions, yet enjoys operating at a hands-on level.
• Excellent presentation skills. Ability to articulate a vision, strategy or idea clearly with a strong capacity of syntax, learning and sharing with senior leadership.
• Strong influencing skills and ability to communicate effectively with different internal departments, teams and clients.

Qualifications (Preferred)

• Experience working as a project manager in the esports industry.
• Regional experience working across different countries/markets across South Asia, Southeast Asia and The Middle-East. Also preferred is market sensitivity, cultural curiosity and understanding differences in localization etc.
• Demonstrable track record of defining strategies in esports, entertainment or traditional sports industries.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.