Business Development Executive

Job Title: Sales Coordinator - B2B Service (Logistics Industry)

Job Summary:

We are seeking a dynamic and proactive Sales Coordinator to join our team in the logistics industry. The ideal candidate will play a pivotal role in supporting our sales team by coordinating sales-related activities, maintaining client relationships, and facilitating smooth communication between internal departments and external clients. This position requires excellent organizational skills, attention to detail, and a customer-centric approach.

Responsibilities:

1. Support Sales Team: Assist the sales team in managing day-to-day activities, including preparing sales presentations, proposals, and contracts.
2. Client Relationship Management: Build and maintain strong relationships with clients to understand their needs, address inquiries, and ensure high levels of customer satisfaction.
3. Order Processing: Process sales orders accurately and efficiently, ensuring all relevant details are recorded and communicated to the appropriate departments for timely execution.
4. Quotation Management: Prepare and send price quotations to clients based on their requirements, negotiating terms and pricing as necessary to secure deals.
5. Sales Coordination: Coordinate sales-related activities such as client meetings, follow-ups, and product demonstrations, ensuring all stakeholders are well-informed and aligned.
6. Data Management: Maintain updated records of sales activities, client interactions, and market trends using CRM software, providing regular reports and insights to the sales team and management.
7. Cross-functional Collaboration: Collaborate closely with internal departments such as operations, logistics, and finance to ensure seamless execution of sales orders and resolve any issues or challenges promptly.
8. Market Research: Stay informed about industry trends, competitor activities, and market dynamics to identify potential business opportunities and contribute to strategic decision-making.
9. Administrative Support: Provide administrative assistance to the sales team, including scheduling meetings, managing calendars, and handling correspondence as needed.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field.
2. Proven experience as a Sales Coordinator, Sales Support Administrator, or similar role in the logistics industry, preferably in B2B service selling.
3. Strong understanding of sales principles and customer relationship management.
4. Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
5. Proficiency in CRM software and MS Office suite (particularly Excel and PowerPoint).
6. Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
7. Proactive mindset with a problem-solving attitude and a willingness to take initiative.
8. Ability to thrive in a fast-paced, deadline-driven environment while maintaining a positive attitude.
9. Knowledge of logistics operations and supply chain management is a plus.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change to accommodate business needs and at the discretion of management.

We are seeking a highly experienced and skilled React/Next.js developer to join our team. The ideal candidate will have a strong track record of building and maintaining web applications using React and Next.js, as well as a strong understanding of front-end development. 

Responsibilities: 

• Develop and maintain web applications using React and Next.js 
• Write clean, maintainable, and efficient code 
• Collaborate with the design team to implement visually appealing and user-friendly interfaces 
• Work with the back-end team to integrate with APIs and other server-side functionality 

• Troubleshoot and debug issues as they arise 
• Write and maintain comprehensive documentation 

Requirements: 

• Experience with Tailwind CSS to create custom, responsive user interfaces 
• Experience with CSS-in-JS libraries 

• Experience with Git, npm, and webpack 
• Familiarity with RESTful APIs and GraphQL 
• Strong debugging and troubleshooting skills 
• Ability to work well in a team environment and communicate effectively with other developers and designers. 

Preferred: 

• Experience optimizing performance and scalability of web applications 
• Familiarity with testing frameworks such as Jest 
• Experience with deploying and maintaining web applications 
• Experience with TypeScript 
• Familiarity with other JavaScript libraries and frameworks such as Redux, GraphQL, and Apollo, react-query

• Assisting and coordinating with operations team
• supporting administrative staff
• conducting marketing research
• documentation and reporting to the operations department
• preparing reports on competitor product analysis
• ensuring if everything is working in a perfect manner
• using technology to keep the company updated behind the curtains
• Should be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
• Responsible for rendering useful administrative support to other members of the customer care team.
• Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
• Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
• Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
• Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being requested.

**About Company**
SleepyCat is India's First Mattress-In-A-Box brand! We deliver luxury mattresses, at a fraction of the usual cost, straight from our factory to your doorstep in an easy-to-carry package. 
In sleepycat we constantly thrive to make our products and customer experience better using technology.

**About Role**
We are currently looking out for a frontend developer who is motivated to learn and work on challenging projects. You should have a product mindset with great technical skills. In sleepycat we promote new and fresh ideas which can directly or indirectly help customer experience and sales. Sleepycat provides to you platform to bring your thoughts into action and implement them.

Technical skills required (expertise in atleast two of these): Javascript, CSS, PHP

**Personal and Domain Growth Initiatives**
1. In SleepyCat we promote career growth. Once you are settled and have completely owned the system you are hired for, you have the freedom to pick some other technologies inside SC. You will be given time to learn and contribute. Right now we have Web Development (PHP/JS), ReactJS and Ruby on Rails. So you have the freedom to utilize 30% of your time on any of these languages if you wish to and remaining 70% on your primary domain.
2. We also promote self-growth. You can utilize 10% of your time to learn any skill you want and we will help you with that. It is not restricted to the tech domain, could be anything from marketing to sales to personality development.

**Interview Process Details**
***Technical Round 1: Development Knowledge Round***
We will test your skills in 3 domains
understanding an existing written code and ability to make changes
coding a logical question to test basic coding skills
ability to think of test cases to write a full proof code
***Technical Round 2: Coding Round***
45 minutes coding round where you will be required to code live sharing your screen. On the spot problem will be given.

**Additional details**
Website: https://sleepycat.in/
Work Culture: 6 days(All Saturday half day)
Office Location: 91Springboard, Kalina, Mumbai
Employee Strength: 40+ Employees
Founded: 2017
Funding: $1.6 Million

Read about Sleepycat and funding on Crunchbase: https://www.crunchbase.com/organization/sleepycat
Learn what employees say about Sleepycat on Glassdoor: https://tinyurl.com/r9oqfkl
Checkout what people say about SleepyCat products on Google: https://tinyurl.com/rco3nqr