Associate - Counselling

Required Skill Set :--

• Data Model & Mapping
• MS SQL Database
• Analytics SQL Query
• Genesys Cloud Reporting & Analytics API
• Snow Flake (Good to have)
• Cloud Exposure – AWS or Azure

Technical Experience –

·        5 - 8 Years of experience, preferable at technology or Financial firm

·        Strong understanding of data analysis & reporting tools.

·        Experience with data mining & machine learning techniques.

·        Excellent communication & presentation skills

·        Must have at least 2 – 3 years of experience in Data Model/Analysis /mapping

·        Must have hands on experience in database tools & technologies

·        Must have exposure to Genesys cloud, WFM, GIM, Genesys Analytics API

·        Good to have experience or exposure on salesforce, AWS or AZUre , & Genesys cloud

·        Ability to work independently & as part of a team

·        Strong attention to detail and accuracy.

Work Scope –

• Data Model similar GIM database based on the Genesys Cloud data.
• API to column data mapping.
• Data Model for business for Analytics
• Data base artifacts
• Scripting – Python
• Autosys, TWS job setup.

• Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
• Provide Functional Consulting & Business analysis by gaining industry knowledge of various business domains such as Online Retail, Manufacturing, Wholesale, Distribution, Automobile etc, with industry best practices.
• Evaluate customer’s business requirements, needs and objectives and convert the same to company processes, solutions, and modules being implemented.
• Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
• Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
• Prepare a business requirement document (BRD) for our customer’s business needs.
• Prepare a detailed scope of work (SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
• Manage the full life cycle of Odoo ERP Implementation and Testing phases. Analyze and report any malfunctions found in our customized solutions or standard Odoo ERP features and functionalities to the technical team. (for example, by testing different business cases or impersonating users)
• Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
• Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
• Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
• Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.
• Collaborate with other IT professionals (Technical Developers & Business Analysts) to define and implement solutions related to ERP.
• Responding to customer tickets/queries (about our products, services, solutions, ongoing ERP projects & maintenance contracts) in a timely and accurate way, via phone, email, virtual meeting or chat.
• Possessing excellent business application knowledge to enhance customer support.
• Update our internal ERP system with information about technical issues reported by the customer and useful discussions with customers.

Do you have what it takes to hire thousands of people every month? Here is an opportunity to boost your career by joining our client.

What you need to have:

• 5 – 8 years of relevant work experience in end-to-end talent acquisition
• Graduation is a must. MBA HR from a B-school is preferred    
• Talent Acquisition experience from a startup background is highly desirable
• Proven experience and also willingness to work with hiring targets
• Excellent communication and negotiation skills
• Experience of leading a team of talent acquisition specialists
• Ability to multi-task and also proven experience of maintaining high confidentiality data

•  JAVA/J2EE (Mandatory)
• HTML/CSS – Basics would suffice
• JavaScript, JQuery, JQWidgets – Must be proficient and core skill requirement

•  .NET Framework (v4.5 and above) + C# (v5 and above) programming language: Core skill set and mandatory
• Windows WCF (SOAP) /Web-API (REST using JSON): Must be proficient
• Windows Server knowledge – IIS + Windows services: Basics from deployment perspective
• MS SQL server: Must be proficient with queries and database objects

• Minimum 3 years as a technical lead
• Experience in Business, Data, Technical Architecture and leveraging tools
• Ability to triage complex problems into smaller units that are amenable to being solved.
• Inquisitive and analytical mind
• Proven ability to manage non-direct reports to achieve results and to work in a multi-cultural multi-functional environment where consensus is critical for success
• Customer and end-user focused and have excellent oral and written communications skills