Business Development Executive

Join at [Learners Point Academy] - Shape the Future of Corporate Education

About Learners Point: "A leading global Ed Tech & Corporate Learning organisation in the UAE, expanding across GCC & international markets".

Learners Point Academy is one of Dubai's leading training institutes. With technology and automation transforming industries and creating new job opportunities, we're working to improve professional training education in the MENA region. Guided by a strong purpose and desire, we help professionals unlock their true potential.

Role: International Professional Programme Educational Counsellor

( Bangalore ]

Skills:

Exposure in the Professional Education Counseling L&D

JD: Job Description: International Professional Programme Counsellor (L&D)

Role Overview

The L&D Counsellor focuses on the professional evolution of participants within international programs. Unlike a general admissions counsellor, this role emphasises skills engineering, identifying the competencies required for global success and providing the coaching or training modules necessary to bridge those gaps.

Working Location: Bangalore ( Silk Board

Job Vacancies: 30

Working Days: 6 Days

Shift: Day shift

Employee Benefits: after 6 Months Probation period

Key Responsibilities

• Strategic Skills Assessment: Conduct global capability assessments to identify skill gaps and align them with international business or educational goals.

• Learning Path Design: Design blended learning solutions (digital, face-to-face, and micro learning) tailored to diverse cultural contexts and international regulatory frameworks.

• Professional Coaching: Provide one-on-one professional development coaching, helping participants set and achieve global career milestones.

• Programme Implementation: Oversee the rollout of international professional modules, ensuring high engagement across different time zones and locations.

• Impact Measurement: Use data analytics and frameworks like the Kirkpatrick Model to evaluate the ROI of professional development programs.

• Stakeholder Management: Collaborate with global subject matter experts (SMEs), external vendors, and international leadership to ensure program relevance.

Thanks & Regards

HR Team

Learners Point Academy

Job Title: AI Engineer - NLP/LLM Data Product Engineer Location: Chennai, TN- Hybrid

Duration: Full time

Job Summary:

About the Role:

We are growing our Data Science and Data Engineering team and are looking for an

experienced AI Engineer specializing in creating GenAI LLM solutions. This position involves collaborating with clients and their teams, discovering gaps for automation using AI, designing customized AI solutions, and implementing technologies to streamline data entry processes within the healthcare sector.

Responsibilities:

·        Conduct detailed consultations with clients functional teams to understand client requirements, one use case is related to handwritten medical records.

·        Analyze existing data entry workflows and propose automation opportunities.

Design:

·        Design tailored AI-driven solutions for the extraction and digitization of information from handwritten medical records.

·        Collaborate with clients to define project scopes and objectives.

Technology Selection:

·        Evaluate and recommend AI technologies, focusing on NLP, LLM and machine learning.

·        Ensure seamless integration with existing systems and workflows.

Prototyping and Testing:

·        Develop prototypes and proof-of-concept models to demonstrate the feasibility of proposed solutions.

·        Conduct rigorous testing to ensure accuracy and reliability.

Implementation and Integration:

·        Work closely with clients and IT teams to integrate AI solutions effectively.

·        Provide technical support during the implementation phase.

Training and Documentation:

·        Develop training materials for end-users and support staff.

·        Create comprehensive documentation for implemented solutions.

Continuous Improvement:

·        Monitor and optimize the performance of deployed solutions.

·        Identify opportunities for further automation and improvement.

Qualifications:

·        Advanced degree in Computer Science, Artificial Intelligence, or related field (Masters or PhD required).

·        Proven experience in developing and implementing AI solutions for data entry automation.

·        Expertise in NLP, LLM and other machine-learning techniques.

·        Strong programming skills, especially in Python.

·        Familiarity with healthcare data privacy and regulatory requirements.

Additional Qualifications( great to have):

An ideal candidate will have expertise in the most current LLM/NLP models, particularly in the extraction of data from clinical reports, lab reports, and radiology reports. The ideal candidate should have a deep understanding of EMR/EHR applications and patient-related data.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply for this job

We are seeking talented and motivated Telesales Representatives to join our dynamic sales team. In this role, you will be responsible for proactively reaching out to potential customers, promoting our products and services, and converting leads into successful sales.

▪ Acting as relationship manager for the Paid customers of NoBroker.

▪ Building sustainable relationships and trust with customer accounts through open and interactive

communication.

▪ Identifying and assessing customers’ needs.

▪ Servicing customer in finding the right tenant /house as per the requirement of customer.

▪ Dialing outbound and attending inbound calls from customers and leads.

▪ Using internal tools and methods to provide best possible service to the customer.

▪ Negotiating with leads on behalf of customers.

▪ Keeping customers up-to date on the progress of his account.

▪ Following communication procedures, guidelines, and policies.

▪ Going the extra mile to provide excellent customer service.

Desired Candidate Profile

• A Master's degree in business administration (MBA), Marketing
• Minimum 5-6 yrs of Sales experience with understanding of paper industry
• Excellent verbal and written communication skills
• Willingness to travel regularly to different markets
• Proficiency with Microsoft office
• Strong analytical skills and ability to work well with little supervision