Business Development Executive(B2C SALES)

The Role

We are looking for a Senior Product Manager to embed on-site with one of CAW's enterprise customers — sitting with their functional leaders, understanding their workflows, identifying the highest-ROI automation opportunities, and prototyping solutions yourself using AI-assisted development tools like Claude Code or OpenAI Codex.

This is not a project management role. We are looking for someone with strong business analysis chops who can walk into a domain they've never worked in, study it quickly, break down complex workflows, and figure out what to build. You should have a coding background and be able to prototype working solutions yourself — not just write specs and hand them off. You stay involved throughout production so nothing is lost in the communication between the customer and our remote engineers.

You are the one person the customer sees. The building and running happen behind you, at CAW HQ, on Gantry.

A Typical Week

Monday–Tuesday: Interview functional leaders and their team members to gain a deep understanding of their current processes, pain points, and undocumented workflows. Map what you find.

Wednesday: Apply structured prioritization frameworks (RICE, ICE, or equivalent) to rank discovered use cases by ROI. Classify each problem as deterministic automation, AI automation, an AI agent (built on Gantry), or a Custom Ops Platform (COP) opportunity — and draft the solution approach in collaboration with CAW's engineering and AI architects at HQ.

Thursday: Present the top problems and proposed solutions to the functional leader for buy-in. Get alignment on what to tackle first.

Friday and the following week: Prototype the solution using Claude Code, Codex, or equivalent AI-assisted development tools. Target: a working prototype in under a week. Present the prototype to the functional team, collect feedback, and iterate until it meets their needs. Once validated, draft a proposal to productionize it on Gantry (or as a COP) in collaboration with HQ, and drive approval from the functional head.

Ongoing: Spend a few hours daily collaborating with CAW's engineering teams at HQ to keep productionizing on track — while simultaneously starting discovery on the next problem with the next functional leader.

Key Responsibilities

Use Case Mining & Discovery

• Embed on-site with the customer. Sit with functional leaders across departments — operations, finance, CX, supply chain, HR — to understand their workflows, pain points, and priorities.
• Don't wait for requirements to be handed to you. Proactively identify problems CAW can solve with agents on Gantry or with a Custom Ops Platform. Prioritize ruthlessly based on business impact, technical feasibility, and speed to value.
• Run structured discovery sessions. Map workflows. Document undocumented processes. Find the use cases the customer doesn't even know they have.
• Build a use-case pipeline: a ranked, living backlog of agent and COP opportunities for you and the customer's leadership to review regularly. This backlog is how the account grows.

Solution Design & Rapid Prototyping

• Classify each problem as deterministic automation, AI automation, an AI agent, or a COP. Draft solution approaches in collaboration with CAW HQ architects.
• Prototype solutions yourself using Claude Code, Codex, or equivalent AI-assisted development tools. A working demo in under a week is the standard.
• Translate validated prototypes into structured specs — clear problem statements, acceptance criteria, scope boundaries, and success metrics — that CAW's engineers can productionize on Gantry without ambiguity.
• Work in tight weekly cycles: discover, prototype, validate, spec, hand off for production — and stay involved through delivery.

Customer Relationship & Adoption

• You represent CAW inside the customer's organization. Build deep trust with functional leaders and CXOs.
• Own delivery timelines, customer expectations, and escalations. You are the single point of accountability the customer sees.
• Ensure what gets built is what gets used. Drive adoption by working with the customer's end users, running training sessions, and instrumenting usage metrics.
• Know when to push (the customer is avoiding a hard decision) and when to listen (there's a real constraint you haven't understood yet).

Platform & Product Feedback Loop

• Surface structured insights back to the Gantry product team: capability gaps, integration friction, customer objections, and use case patterns that should become reusable agents or platform features.
• Spot which agents and patterns are reusable across customers so they can be added to CAW's library and accelerate the next engagement. Flag when a customer ask is a one-off vs. when it's a pattern many customers share.
• Deliver actionable, prioritized field intelligence — not a dump of Slack messages. Your feedback directly informs the Gantry roadmap.

What We're Looking For

• 4–7 years of experience in a customer-facing product or business analysis role, such as Product Manager, Business Analyst, Solutions Consultant, or Forward Deployed Engineer at a SaaS/AI company.
• Coding background - You have written code professionally or as part of product work. You understand APIs, data flows, and system architecture well enough to prototype, not just spec.
• Demonstrable AI-assisted development experience. Show us products, prototypes, or internal tools you have built using Claude Code, OpenAI Codex, Cursor, or equivalent tools. We want to see output, not claims.
• Heavy business analysis experience. You have demonstrable examples of walking into a domain with vague or undefined requirements, studying it deeply, and cracking the problem. We are not looking for project managers who track tickets — we want people who figure out what the tickets should be.
• Strong speccing discipline. You can write a clear, buildable spec with acceptance criteria that an engineer can work from without ambiguity.
• Client-facing experience. Proven ability to run discovery with enterprise customers, manage stakeholders with competing priorities, and build trust with functional leaders and CXOs.
• Comfort with ambiguity. You will walk into customer organizations with no playbook. You need to figure out what matters, fast.
• Excellent communication. You can translate between a non-technical business leader and an engineer in the same meeting.
• Willingness to be on-site. This is an embedded role, not a remote one.
• Experience with AI/ML platforms, agent frameworks, automation tools, or enterprise SaaS is strongly preferred.
• A bias toward doing, not analyzing. You are measured by use cases shipped to production and prototypes that land, not decks presented.

Job Description & Responsibilities:

We are looking for a Business Analyst who is highly skilled to join and be part of an extremely motivated and passionate team, who can:

·       Elicit, analyze, specify, and validate the business needs of stakeholders, be they customers or end users.

·       Collaborate with project sponsors to determine project scope and vision.

·       Perform requirements analysis.

·       Work with stakeholders and project team to prioritize collected requirements.

·       Develops and utilizes standard templates to accurately and concisely write requirements specifications.

·       Develop Business Test Cases for testing the completeness of application from a business perspective

·       Translate conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.

·       Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.

·       Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.

·       Communicate changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

·       Provides guidance and/or instruction to junior staff members.

 ·      Being detail-oriented and capable of delivering a high level of accuracy

Business Analyst Qualifications / Skills:  

·       Able to exercise independent judgment and take action on it

·       Excellent analytical, mathematical, and creative problem-solving skills

·       Excellent listening, interpersonal, written, and oral communication skills

·       Logical and efficient, with keen attention to detail

·       Ability to effectively prioritize and execute tasks while under pressure

·       Experience working in a team-oriented, collaborative environment

·       Proven capabilities in project and user-testing management

·       Proven development of innovative and impactful systems solutions

·       Extensive experience with data visualization

·       Highly proficient technical writing capabilities

·       An understanding of Credit and operational Risk is desired.

·       Candidates with banking/finance experience shall be preferred.

Education and Experience:

·       University degree in the field of business administration (MBA- Finance Preferred)

·       Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development

·       Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.

·       Excellent understanding of the organization’s goals and objectives 

· 5+ years of experience in software development using Java.

· Proficiency in Spring Boot and Spring Batch.

· Experience with microservices architecture.

· Hands-on experience with Cassandra or similar NoSQL databases.

· Solid understanding of cloud platforms (AWS, GCP, Azure, etc.).

· Familiarity with Docker and Kubernetes.

· Experience with CI/CD tools such as Jenkins etc

· Strong problem-solving skills and attention to detail.

· Excellent communication and teamwork skills.

Important consideration:

· Core Java - 4 to 6 Yrs

· Spring and Spring Boot, Spring MVC, Spring Data, Spring Security - 4 to 6 Yrs

· DevOps (Jenkins, Junit, sonarQube, Maven) - 1 to 2 Yrs

· MongoDB, NOSql, Couch DB, Cassandra - 1 to 2 Yrs

Candidate should have 2+ years of experience working with engineering teams

2. Candidate should have Experience delivering tech projects (data infra / API / AI-ML)

3. Candidate should have Strong SDLC + technical understanding (code-level discussions)

4. Candidate should have Cloud + CI/CD + DevOps familiarity

5. Candidate should have Programming knowledge (Python/Java) + SQL

6. Candidate should have Experience with Project Management and engineering tools (Jira, GitHub, Notion, Slack)

7. Candidate should have Strong skills in sprint planning, roadmap ownership, project tracking, and delivery management

8. Candidate should have Excellent stakeholder management & communication skills

9. Candidate should be Open to travel across India as per project requirem

What You will do:

● Play the role of Data Analyst / ML Engineer

● Collection, cleanup, exploration and visualization of data

● Perform statistical analysis on data and build ML models

● Implement ML models using some of the popular ML algorithms

● Use Excel to perform analytics on large amounts of data

● Understand, model and build to bring actionable business intelligence out of data that is available in different formats

● Work with data engineers to design, build, test and monitor data pipelines for ongoing business operations







Basic Qualifications:

● Experience: 4+ years.

● Hands-on development experience playing the role of Data Analyst and/or ML Engineer.

● Experience in working with excel for data analytics

● Experience with statistical modelling of large data sets

● Experience with ML models and ML algorithms

● Coding experience in Python







Nice to have Qualifications:

● Experience with wide variety of tools used in ML

● Experience with Deep learning







Benefits:

● Competitive salary.

● Hybrid work model.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID

Network Security Engineer – 10+ Years of Experience

(Males & Immediate Joiners only)

Mandatory Skills:

- 10+ years of experience in network security with a strong focus on data center security, cloud security, and container security.

- In-depth knowledge of firewalls, intrusion detection/prevention systems (IDS/IPS), and other security tools like anti-virus and endpoint protection.

- Experience with cloud security solutions and securing cloud-native applications.

- Strong experience with vulnerability management, penetration testing, and disaster recovery planning.

- Advanced knowledge of network protocols, network security design, and defense against common attack vectors (e.g., DDoS, SQL injection, phishing).

- Familiarity with security frameworks such as NIST, ISO 27001, and other relevant security standards.

- Excellent analytical, problem-solving, and critical thinking skills, with a strong attention to detail.

- Strong communication and interpersonal skills, with the ability to train staff and consult with management on security matters.

We are looking for an experienced Network Security Engineer with 8+ years of experience in managing and securing network infrastructures, including data center and cloud security solutions, as well as container security. If you have a strong background in firewall solutions, vulnerability management, and a passion for securing modern IT environments, this role is for you!

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 Role Purpose:

As a Network Security Engineer, you will be responsible for ensuring the security, integrity, and confidentiality of the organization's network and systems. You will focus on installing, administering, and troubleshooting network security solutions, working with a variety of security tools and platforms, including firewalls, cloud security, containers, and endpoint protection. 

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 Key Responsibilities:

 Security Solutions Management:

- Install, configure, and administer network security solutions, including firewalls and cloud security tools.

- Update software and firmware for network security systems with the latest security patches, ensuring defenses are up-to-date.

- Configure and support security systems such as firewalls, anti-virus software, and intrusion detection/prevention systems.

- Implement container security solutions to secure applications and services in cloud environments.

 Vulnerability & Penetration Testing:

- Conduct vulnerability assessments and penetration testing to identify potential threats and vulnerabilities.

- Develop and implement disaster recovery plans to mitigate the impact of potential security breaches.

- Monitor network traffic for signs of suspicious activity, perform threat analysis, and recommend improvements to reduce risk.

 Security Policy & Access Control:

- Create and enforce network security policies, including access controls, authorization roles, and defenses against unauthorized access, modifications, and data destruction.

- Ensure network resources are properly configured to defend against unauthorized or malicious activities.

- Provide expert advice and support to staff, managers, and executives on security best practices.

 Security Monitoring & Incident Response:

- Actively monitor network and application traffic for suspicious behavior and respond to potential security incidents.

- Identify, analyze, and respond to security breaches, providing clear documentation and resolution strategies.

- Ensure the effectiveness of security controls and defenses by reviewing security alerts and incidents.

 Training & Consultation:

- Train staff and end-users on security protocols and best practices to raise awareness and reduce human error.

- Provide technical consultations and guidance on improving security measures across all departments.

- Offer continuous education on new threats and security solutions to enhance overall organizational security posture.

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Experience:- Overall 10 to 12 years of experience of which atleast 5 to 7 years’ experience should be in Information Security. Mandatory is 5 to 7 years’ experience in Information security and with one full end to end implementation experience.

Base location: - Bengaluru - Must

Joining requirement: - Not later than second week of June 2023.

Requirements: -

1.      Mandatory - ISO 27001:2013 lead implementor certified

2.      Mandatory - ISO 27001:2013 lead auditor certified (but if it is a good candidate, we can still consider)

3.      Good to have – CISA, CISM, Risk management certification, Privacy certifications.

4.      Mandatory - Atleast one end to end implementation experience of ISO 27001 standard. The candidate should have a good implementation knowledge of ISO 27001, ISO 27002 standards and is required to implement the ISO requirements and run the ISMS program for multiple countries.

5.      This immediate requirement is for implementing the ISMS program for our Canadian office location. The candidate should be willing to work from Bengaluru in EST time zone during this implementation phase whenever required.

6.      Good documentation skills.

7.      Develop, implement, maintain, review and continually improve Information Security policies.

8.      Good understanding and knowledge of applicable legal and regulatory requirements as relevant to information security.

9.      Manage and maintain a risk register / risk database along with risk treatment plans.

10.  Good understanding of physical and environmental security.

11.  Conduct Internal Audits based ISO 27001 standards and Personal Data Protection policies. A good experience in independently conducting Internal and supplier audit with respect to information security.

12.  Provide training to the employees on Privacy & Information Security Management System on regular intervals.

13.  The greater part of the job involves interacting with people, interviewing them / auditing, Preparing audit reports, discussing / persuading / influencing.

14.  Mandatory: Good verbal and written communication skills. Eye for details.

15.  Good presentation skills.

16.  Since this is a trusted role, candidates must be willing to undergo extensive background checks to verify their identity, character, qualifications, skills and experience.

HRBP

1. Advise managers on organizational policy matters and recommend needed changes.
2. Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of the organization's HR policies and practices.
3. Conduct exit interviews to identify reasons for employee separation.
4. Maintain records and compile statistical reports concerning HR-related data such as hires, transfers, performance appraisals, and absenteeism rates.
5. Administer disciplinary procedures.
6. Plan and conduct new employee orientation and induction programs to foster a positive attitude toward organizational objectives.
7. Plan, direct, supervise, and coordinate work activities of subordinates and employee relations.
8. Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
9. Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
10. Administer employee recognition awards.
11. Plan, organize, direct and coordinate the training activities of the organization.
12. Responsible for the successful implementation, monitoring and coordinating of all the activities regarding HR Software.
13. Preparation and maintenance of MIS related to Attrition.
14. Administer performance management systems and recreation programs.

• You have a minimum of 6 years of experience building high-performance consumer-facing mobile applications at Product companies of a decent scale.
• You have founded/worked in a start-up and have worked in an enterprise environment You have a keen eye for mobile architecture and have led/participated in architectural discussions.
• You have a passion for mentoring and helping people on your team grow and achieve their goals and work with cross teams.
• You practice test-driven development and you are able to drive agile practices.
• You have worked with multiple languages/frameworks and have expertise in any one programming language/framework/stack.
• You have published reusable packages.
• You have worked with building automation, devise farms, multi-target testing.
• You are able to optimize the application for performance and speed.
• You are an excellent collaborator & communicator.
• You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company

Tech Stack

• HTML5 (DOM)
• CSS 3
• Javascript (E6)/Typescript
• React Native/React/Angular/NativeScript/Vue
• In-depth knowledge of how frameworks works
• GraphQL
• Javascript ecosystem
• Linters
• Code formatters
• Transpilers
• Bundlers
• Testing tools(Jest, Enzyme)
• You are comfortable with caching, performance optimization, etc
•  You are comfortable with native mobile development
• Java/Kotlin/Android
• Swift/iOs