Business Development Executive/ Associate

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

Mandatory (Company): B2B SaaS (Technical complex)

Job Responsibilities:

• Drive sales strategies to meet revenue goals

• Build & maintain key client relationships

• Lead, mentor & manage the sales team

• Conduct market research and identify opportunities

• Coordinate with Marketing & Product teams

• Prepare sales reports for senior management

• Attend industry events & generate business

• Maintain strong sales pipeline & improve processes

We are looking for a passionate ASP.NET MVC Developer with 4–5 years of hands-on experience in building scalable web applications. The ideal candidate should have strong expertise in ASP.NET MVC, SQL Server, and .NET Core, along with a problem-solving mindset and the ability to work in a collaborative, fast-paced environment.

What we are looking for:

• 4–5 years of hands-on experience in ASP.NET MVC, SQL Server, and .NET Core.
• Strong understanding of object-oriented programming (OOP) concepts.
• Good knowledge of SQL queries, stored procedures, and database design.
• Experience in RESTful APIs and web services.
• Familiar with HTML, CSS, JavaScript, and jQuery.
• Experience with Git or other version control systems.
• Good communication and problem-solving skills.

What will you do at Digicorp ?

• Develop and maintain web applications using ASP.NET MVC and .NET Core.
• Write clean, efficient, and reusable code.
• Work on database design, development, and optimization in SQL Server.
• Collaborate with the team to deliver quality software solutions.
• Participate in code reviews and improve application performance.
• Fix bugs and resolve technical issues.
• Learn and adapt to new technologies as needed.

About the job:

You'll be responsible for building backend of our platforms. You must know Mongodb, and Node.js.

Expectations:

Develop backend API’s.

Strong ability to design and configure schema and MongoDB data modelling

Assuring the complete stack is designed and built for high performance and scalability.

Your Requirement:

Must know Mongodb and Node.js.

Work experience of minimum 2 years.

Worked with startups and evolved products for scale.

Preferred:

Growth mindset & leadership abilities to work in a frugal environment.

What you do :

• Developing automation for the various deployments core to our business
• Documenting run books for various processes / improving knowledge bases
• Identifying technical issues, communicating and recommending solutions
• Miscellaneous support (user account, VPN, network, etc)
• Develop continuous integration / deployment strategies
• Production systems deployment/monitoring/optimization

• Management of staging/development environments

What you know :

• Ability to work with a wide variety of open source technologies and tools
• Ability to code/script (Python, Ruby, Bash)
• Experience with systems and IT operations
• Comfortable with frequent incremental code testing and deployment
• Strong grasp of automation tools (Chef, Packer, Ansible, or others)
• Experience with cloud infrastructure and bare-metal systems
• Experience optimizing infrastructure for high availability and low latencies
• Experience with instrumenting systems for monitoring and reporting purposes
• Well versed in software configuration management systems (git, others)
• Experience with cloud providers (AWS or other) and tailoring apps for cloud deployment

• Data management skills

Education :

• Degree in Computer Engineering or Computer Science
• 1-3 years of equivalent experience in DevOps roles.
• Work conducted is focused on business outcomes
• Can work in an environment with a high level of autonomy (at the individual and team level)

• Comfortable working in an open, collaborative environment, reaching across functional.

Our Offering :

• True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.

• The camaraderie of an amazingly talented team that is working tirelessly to build a great OS for India and surrounding markets.

Perks :

• Awesome benefits, social gatherings, etc.
• Work with intelligent, fun and interesting people in a dynamic start-up environment.

Required Technical Skills: 

• Java (highly capable)
• SQL (highly capable)
• Strong knowledge of software best practices, build processes, IDEs, database tools (e.g. SQL Developer, SQL Management Studio)
• Strong knowledge of source code control systems (GIT)
• Confident with Windows, Linux, Unix operating systems including command line
• Working knowledge of JIRA

Beneficial Technical Skills: 

• .Net
• C 
• Javascript 
• Experience in test management and test execution
• Experience of Agile development methods

Additional Skills and Behaviour Required 

• Experience of full software development lifecycle
• Considers competing solutions and evaluates options to create the best outcome in all aspects of the role.
• Willingness to takes ownership of whole project and engineers assigned.
• Confident to make suggestions and recommendations for improvements.
• Excellent written and verbal communication skills and ability to build good rapport
• Fluency in English, both written and oral
• Collaborates with others to achieve objectives and ensure information flow
• Seeks assistance and feedback as appropriate 

Education 

• Bachelor's degree (or equivalent) in Computer Science or Engineering or other relevant discipline (MCA, MSc in Computer Science etc.)