Senior SAP HCM & Succes factor consultant for UK based company

Job Description – Social Media Executive

Responsibilities

• Manage and publish engaging content across Instagram, Facebook, and LinkedIn
• Create blogs, website content, landing pages, and webinar invitations
• Post customized content regularly across groups and communities
• Coordinate with content writers and designers to deliver high-quality creative output
• Handle SEO optimization and leverage AI tools for video/content creation
• Plan and run ad campaigns across platforms
• Craft and distribute WhatsApp promotional messages
• Share and manage testimonials, Google feedback, and career resources (Career Book, Cluster Books, Tests, etc.)
• Ensure routine social media posting at regular intervals to maintain consistency
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Requirements

• Strong knowledge of social media platforms and content creation strategies
• Basic understanding of SEO and digital marketing practices
• Ability to use AI-based tools for video and content creation
• A creative mindset with strong attention to detail
• Good communication and coordination skills

Job Title: Social Media Manager

Location: Koramangala, Bangalore

Industry: B2B SaaS

Job Summary: We are looking for a dynamic and strategic Social Media Managerto lead our digital presence across multiple platforms. This role is pivotal in driving brand awareness, generating qualified leads, and engaging B2B audiences. The ideal candidate is both creative and data-driven, with a strong grasp of platform-specific strategies and a proven track record of growth.

Key Responsibilities:

Content Strategy & Planning

• Develop platform-specific content strategies for LinkedIn, Instagram, YouTube, X, Pinterest, and Facebook

• Align content with campaign goals: brand visibility, lead generation, and user engagement

• Define content pillars (e.g., Education, Promotion, Product Demos, Testimonials) Content Creation & Publishing

• Create and manage diverse content formats—carousels, reels, short videos, memes, explainers

• Oversee content calendar, ensuring consistent and timely publishing across all platforms

• Write compelling copy, captions, and video scripts tailored for B2B engagement Community Management & Engagement

• Engage with followers, respond to queries, and build a loyal community

• Collaborate with sales and marketing teams to support outreach and campaign amplification

• Leverage trends and real-time content to stay relevant and increase reach Campaign Execution & Performance Optimization

• Launch and monitor social campaigns targeting decision-makers in healthcare and sales industries

• Analyze engagement metrics, CTRs, follower growth, and content performance

• Optimize strategies based on insights to boost performance and ROI Team Collaboration & Training

• Manage and mentor social media interns or junior marketers

• Work closely with designers, copywriters, and outreach teams for campaign cohesion

• Contribute to newsletters, product messaging, and multi-channel brand consistency 

Job Title : Informatica MDM Developer

Experience : 7 to 10 Years

Location : Bangalore (3 Days Work From Office – ITPL Main Road, Mahadevapura)

Job Type : Full-time / Contract

Job Overview :

We are hiring an experienced Informatica MDM Developer to join our team in Bangalore. The ideal candidate will play a key role in implementing and customizing Master Data Management (MDM) solutions using Informatica MDM (Multi-Domain Edition), ensuring a trusted, unified view of enterprise data.

Mandatory Skills :

Informatica MDM (Multi-Domain Edition), ActiveVOS workflows, Java (User Exits), Services Integration Framework (SIF) APIs, SQL/PLSQL, Data Modeling, Informatica Data Quality (IDQ), MDM concepts (golden record, survivorship, trust, hierarchy).

Key Responsibilities :

• Configure Informatica MDM Hub : subject area models, base objects, relationships.
• Develop match/merge rules, trust/survivorship logic to create golden records.
• Design workflows using ActiveVOS for data stewardship and exception handling.
• Integrate with source/target systems (ERP, CRM, Data Lakes, APIs).
• Customize user exits (Java), SIF APIs, and business entity services.
• Implement and maintain data quality validations using IDQ.
• Collaborate with cross-functional teams for governance alignment.
• Support MDM jobs, synchronization, batch groups, and performance tuning.

Must-Have Skills :

• 7 to 10 years of experience in Data Engineering or MDM.
• 5+ years hands-on with Informatica MDM (Multi-Domain Edition).
• Strong in MDM concepts : golden record, trust, survivorship, hierarchy.

Proficient in :

• Informatica MDM Hub Console, Provisioning Tool, SIF.
• ActiveVOS workflows, Java-based user exits.
• SQL, PL/SQL, and data modeling.
• Experience with system integration and Informatica Data Quality (IDQ).

Nice-to-Have :

• Knowledge of Informatica EDC, Axon, cloud MDM (AWS/GCP/Azure).
• Understanding of data lineage, GDPR/HIPAA compliance, and DevOps tools.

• Recruitment & Staffing: Attracting, interviewing, and hiring candidates for open positions.
• Employee Relations: Addressing employee concerns, managing workplace, and fostering a positive work environment.
• Performance Management: Implementing appraisal systems, setting performance standards, and providing feedback.
• Training & Development: Organizing training sessions, enhancing employee skills, and supporting career growth.
• Compliance & Policy Management: Ensuring adherence to labor laws and company policies, updating HR policies as needed.
• Payroll & Benefits Management: Overseeing payroll, administering benefits, and handling compensation matters.

Job Responsibilities -

● Identifying and onboarding the potential DSAs and Channel partners from open market

● Build and strengthen relationships with new and existing partners to drive business targets

● Provide day to day operational support to your channel partners

● Responsible for driving monthly sales targets and respective business metrics

Job Requirements -

● Excellent sales skills, e.g. rapport building and negotiation skills

● Good written and verbal communication skills

● Should have prior experience in NBFC and DSA preferably in mortgages (Home loan and

LAP)

● Own Conveyance and strong local industry network are preferred for this role

● Fluency in the regional language will be an additional benefit

We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.

Requirements:

• Bachelor's degree in business management, marketing, or related field • 0 - 3 years' relevant work experience in business development or similar field preferred.

• Excellent written and verbal communication skills.

• Ability to handle multiple projects simultaneously and work under pressure.

• Proficient in Microsoft Office and relevant software.

Responsibilities:

• Identifying profitable business opportunities

• Conducting extensive market research

• Creating actionable business strategies

• Nurturing relationships with clients

• Analyzing market trends

Technical Skills

Front-end:

Mandatory Technical Skills: ReactJS, ES6, Context API, GraphQL, Redux, Payment Gateway
Not Mandatory skills: Redux saga, Gatsby, Git Pipeline, Deployment on Cloud AWS/Azure/Google

Back-end:

Mandatory Technical Skills: NodeJS, ES6, Express, Apollo Server, Send Grid Email, Twilio SMS, Payment Gateway,
Exception Management, Error Loggin, API Developement, API Security, PostGreSQL/MSSQL/MySQL, MongoDB/CouchDB
Not Mandatory: Docker Deployment, Git Pipeline, Auto Deployment, AWS/Azure/Google, NestJS

Job roles and responsibilities

• Design and implement key components of our technical infrastructure, including services supporting payments, lottery results, user management, and game mechanics
• Design and implement user-facing features for Web, iOS, and Android applications
• Take ownership of mission-critical functionality that is consumed by our mobile, web, and internal applications
• Work as a team with your peers, collaborating on architecture, mentoring teammates, and pushing our entire stack forward
• Stay up to date on the latest innovations in our industry and in our tech stack
• Integrating with and managing third-party APIs as well as designing and developing APIs for partners and peers
• Work with the product team to keep the roadmap realistic, on track, and groomed
• Capable of writing technical specs and documenting work
• Management of Jira, Git, AWS, Heroku, and other platform systems

Competencies and Skills Required

1. Requires excellent analytical, problem-solving, and good communications skills
2. Must be able to work effectively with business stakeholders
3. Able to understand requirements and implement complete business solutions for our industry
4. Must possess strong customer service skills
5. Excellent written and verbal communication
6. Must have excellent interpersonal skills

Role Description:

• You will be part of the data delivery team and will have the opportunity to develop a deep understanding of the domain/function.
• You will design and drive the work plan for the optimization/automation and standardization of the processes incorporating best practices to achieve efficiency gains.
• You will run data engineering pipelines, link raw client data with data model, conduct data assessment, perform data quality checks, and transform data using ETL tools.
• You will perform data transformations, modeling, and validation activities, as well as configure applications to the client context. You will also develop scripts to validate, transform, and load raw data using programming languages such as Python and / or PySpark.
• In this role, you will determine database structural requirements by analyzing client operations, applications, and programming.
• You will develop cross-site relationships to enhance idea generation, and manage stakeholders.
• Lastly, you will collaborate with the team to support ongoing business processes by delivering high-quality end products on-time and perform quality checks wherever required.

Roles and Responsibilities

As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.

• Tracking all Customer complaints/escalations in real-time.
• Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
• Coordinate and follow up internally for an end-to-end closure on each complaint handled.
• Proactively escalate cases that are about to breach standard TAT.
• Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
• Liaison with team members and team leads on a regular basis.
• Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
• Adhere to compliance policies.

Required Skills & Experience

• A strong Customer-centric approach.
• Can work under pressure and handle difficult conversations.
• Can understand problems clearly.
• Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
• A team player can coordinate and liaise with internal and other departments seamlessly.
• Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
• Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
• 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.

Preferred Skills

• Background in customer service, escalations/complaints handling, social media handling.
• Experience in email handling, inbound calls.