Business Development Associate

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 65+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

Role Overview:

We're looking for a Technical Support Account Manager to join our global support and delivery team and provide world-class assistance to customers in the US time zones & you're required to work on US shifts from 8.00 pm to 5.00 am IST from (Monday to Friday).

You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams. You will also onboard and deliver scan reports (completed by our Security team) to the customers. 

Key Responsibilities:

• Respond to customer issues via email, chat, and voice/voip calls during US business hours.
• Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
• Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
• Document known issues and solutions in the internal knowledge base and help center.
• Escalate critical bugs to engineering with full context, reproduction steps, and logs.
• Guide customers on secure implementation best practices and platform usage.
• Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
• Participate in on-call support rotations if needed.
• Coordinate with internal security testing teams to onboard, scan and deliver tracking completion of pentests within SLAs.
• Deliver reports to customers within committed SLAs. Schedule remediation calls with customers when required. 

Requirements:

• 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
• Excellent communication and documentation skills in English.
• Comfortable working independently and handling complex technical conversations with customers.
• Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture, and security concepts (OWASP, CVEs, etc.).
• Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
• Ability to work full-time within US time zones. Ensure that you have a stable internet connection and work station. 

Nice to Have:

• Experience working in a product-led cybersecurity company.
• Knowledge of scripting languages (Python, Bash) or log analysis tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
• Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Take-home Assignment
• Round 3 - Panel Discussion
• Round 4- Stakeholder Discussion
• Round 5 - HR Round

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

Job Description

As an Engineering & Scrum Lead, you will be leading a technology team to build a highly scalable and extensible platform that provides the foundation for collecting, storing, modelling, and analysing massive IoT data sets from multiple channels. This position thrives in a fast-paced environment and enjoys driving innovation through rapid prototyping and iterative development. You should have the ability to partner with team members who have great technical depth & analytical ability to deliver customer success.

This is a “Work from Office” role.

Desired Skillset:

• 8-12 years track record of relevant work experience
• Dynamic leader who has directly managed team of highly competent developers & analysts in a fast-paced work environment
• Experience of working with agile methodologies using tools like Jira/ Zoho Sprints
• Experience in conducting and leading daily Scrum meetings and sprint planning sessions
• Ability to roll up sleeves when required (for design, development, debugging, testing, support etc.)
• Strong communication skills – verbal & written
• Ability to work in a fast-paced start-up ecosystem
• Strong leadership skills & strong project management skills with experience of delivering high quality projects on time. Experience on relevant tools is a must.
• Experience in building, leading & managing multi-engineer projects and mentoring top-notch engineers in consulting companies
• Development and support experience in Web domain with experience on delivering high performance systems
• Architecting, developing, implementing and maintaining highly available and highly scalable systems on cloud
• Experience with database modelling and development, data mining and warehousing

Responsibilities:

Delivery

·        You would be required to own customer deliverables and ensure that the project schedules are in line with the expectations set to the customers.

·        Ensure implementation and sustenance of Agile across the organization

·        Training & handholding the teams on agile tools

People management

○ Team building

• Identify the right talent to build the team to solve customer problems
• Build a training program to help tailor the talent for project success

○ Mentorship

• Mentor & grow Engineering team to lead up the projects

Hiring for HR Recruiter - Details

Do you have the passion to work in a fast-paced environment where hustle and hunger to learn more, do more, achieve more and #GetMore, is the key to unparalleled growth? Are you someone who believes that a robust business is only led by an army of focused and dedicated rockstars?

Then the company has a super exciting opportunity for you in Talent Acquisition (HR)

the company is the largest Cashback & Coupons site in India, backed my marquee investors like Mr Ratan Tata, Kalaari Capital & Korea Investment Partners. We are also redefining social commerce with India’s 1st Social Cashback app, and with the launch of the company Store Network in 22 states of India. Well capitalized and with a team of 250 people, the company is looking to chase 10x growth over the next 3 years. This journey could also be a great career move to accelerate your own growth, and we invite you to come learn more about what we are building.

What’s In Store For You To Fall In Love With the company :

-Start-up Environment - Work with a passionate and energetic team that is driven by hustle, camaraderie and togetherness.

-Compensation & Benefits – Best-in-class salaries and highly competitive ESOPs along with a great learning work environment, we offer you a place full of opportunities to customize your career trajectory.

-An Environment for Innovation - We create a culture for innovation by giving each employee the prowess to create, make and innovate.

-We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

-Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more.

Location: Gurgaon

Roles and responsibilities of this role would include the below:

-Strong hold on hiring for roles like-

-Core requirement for a Recruiter is their ability to really understand what each role entails, educate themselves on the domain, discuss key assessment metrics and screen candidates in line with pre-agreed questions as discussed with hiring managers.

-Should be able to hire across levels for domains like Product, Design, UI, UX, Data analytics, Digital Marketing, SEO, Performance Marketing, Customer Retention Marketing, Growth & Marketing, Influencer Marketing, Content & Copywriting, Social Media Marketing, Community Marketing. Tech hiring a plus.

-Occasional hiring for HR, Finance, Customer Relations, Business Operations.

-Well versed with Naukri, LinkedIn, iimjobs, updazz, and other job boards.

-Attracting applicants by placing job advertisements, using job sites, social network and personal network.

-Strategic sourcing and ensuring minimal TAT

-Cold Calling Passive Job Seekers

-Extensive Head Hunting and Cold Calling Activity

-Posting jobs on various job sites and social networking sites

-Briefing the candidate about the responsibilities, salary and benefits of the job in question

-Informing candidates about the results of their interviews

-Receiving and reviewing applications, managing interviews and creating a shortlist of candidates

-Headhunting - identifying and approaching suitable candidates who may already be in work

-Using candidate databases to find the right person for the vacancy

-Interacting with managers and closing the requirements

Ideal candidate should have the below experience/qualities:

-Previous work experience of 3-7 years

-Expected compensation: Within Rs 20 Lakhs per annum

-Candidate must have excellent communication skills

-Candidate must possess good interpersonal and negotiation skills

-Ability to multi-task and be able to effectively work as a team player

Java Developers [I+S/E2-MM2]

Java Full Stack Developer

We are looking for a skilled Full Stack Developer who is passionate about building high-quality software applications. The ideal candidate will have expertise in Java frameworks and extensions, persistence frameworks, servers, platforms, clouds, databases, data storage, and QA tools. The candidate should also have experience working with Angular, React, or Vue.

As a Full Stack Developer, you will be responsible for developing and maintaining software applications for our clients. You will work closely with a team of developers and project managers to deliver high-quality software products. You should be comfortable working in a fast-paced environment and be able to adapt to changing priorities.

Mandatory Skill Sets:

Java frameworks and extensions: You should be proficient in building enterprise-grade applications using Java 8+ and Spring Boot.

Persistence Frameworks: You should have experience working with Hibernate and/or JPA. You should be able to design and develop efficient data models, and perform CRUD operations using Hibernate and/or JPA.

 Servers: You should be familiar with Apache Tomcat and be able to deploy applications on Tomcat servers.

Platforms: You should have experience working with Java EE and Jakarta 2EE platforms.

Clouds: You should have experience working with AWS, and be familiar with AWS services such as EC2, S3, and RDS.

Databases / Data Storage: You should have experience working with MYSQL and Oracle databases

QA Tools: You should be proficient in JUnit5 and Postman. You should be able to write and execute unit tests, integration tests, and end-to-end tests using these tools.

Web Services: You should have experience working with RESTful web services.

API Security: You should be familiar with OAuth2, JWT, Auth0, or any other API security frameworks.

 Angular/React/Vue: You should have experience working with at least one of these frontend frameworks, HTML, CSS, and JavaScript.

If you are passionate about building high-quality software applications and have the required skill sets, we encourage you to apply. We offer competitive salaries and benefits, and a challenging work environment where you can learn and grow.

• Manage all quality standards and ensure all the processes laid down are well executed and monitored
• Handle all RBI/Internal Audits
• Handle all customer grievances escalated to RBI
• Coordinate with various teams - Operations, Business, Finance, Treasury, Secretarial, Compliance, IT, Customer Experience, etc.
• Act as the first point of contact for all regulatory & compliance advice to the business
• Revise SOPs periodically to identify hidden risks or non-conformity issues
• Draft, modify and implement company policies
• Assess the business's future ventures to identify possible compliance risks
• Keep abreast of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Prepare and present reports for senior management and external regulatory bodies as appropriate.

Key Skills Required

• Chartered Accountant or MBA (Finance) with 7+ years of Audit and Compliance experience in the retail and institutional Lending domain
• In-depth knowledge of regulatory norms for Lending
• Should have strong communication (verbal written) presentation skills
• Should possess strong networking relationship building skills
• MIS & Analytical skills
• Strong interpersonal/ conflict management/ negotiation and feedback providing skills