Business Developer, Talent Manager

Role Summary

We’re seeking a highly skilled and self-motivated Senior Software Engineer who thrives in a startup environment. You will lead end-to-end development of key features, own architectural decisions, and ensure the smooth delivery of our product.

Mandatory Skill Sets/Expertise

• 5-6 years of experience in full-stack development, with a strong focus on the MERN / PERN stack (MongoDB, PostgreSQL, Express, React, Node.js) and AWS.

• Expertise in AWS cloud architecture and experience with serverless solutions (Lambda, DynamoDB, API Gateway).

• Proficiency in designing and implementing CI/CD pipelines using Git, Jenkins, Github actions, or similar tools.

• Proven experience leading and guiding a development team, with strong mentoring skills.

• Ability to work independently and manage deliverables without oversight, while thriving in a startup mentality.

• Strong problem-solving abilities with a proactive approach to addressing technical challenges.

• Experience with databases like PostgreSQL, MongoDB, or other NoSQL solutions along with ORM tools like Sequalize & Mongoose ORM

• Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.

Nice to Have

• Knowledge of Typescript for both frontend and backend development. • Experience with Docker and containerized applications.

• Familiarity with GRC (Governance, Risk, and Compliance) tools or SaaS products.

• Experience with other AWS services like ECS, CloudFormation, or RDS.

Key Responsibilities

• Lead and mentor a team of developers, driving best practices in coding and architecture.

• Take full ownership of modules, from design through deployment, and launch web apps singlehandedly if needed.

• Design, develop, and maintain web applications using the PERN / MERN stack (MongoDB, PostgreSQL, Express, React, Node.js) with a focus on scalability, security, and performance.

• Prepare high-level technical designs and architectural decisions, especially on AWS serverless architecture and microservices.

• Implement secure, reliable, and scalable solutions using AWS services • Design and manage CI/CD pipelines to ensure continuous integration and automated deployments.

• Optimize application performance through techniques like lazy loading, code splitting, and caching.

• Collaborate with cross-functional teams, including Product Management, to define features and user experience improvements.

• Ensure high code quality by adhering to SOLID principles, implementing comprehensive testing, and embedding observability into the application.

• Monitor and respond to application performance incidents, focusing on improving uptime and resilience.

• Proactively offer suggestions during retrospectives and work on enhancing team productivity metrics such as Lead Time, Deployment Frequency, and Mean-Time-to-Recovery

Key Responsibilities : Able to understand functional specs and Solution, Architect Design scalable ecommerce solutions on SAP Hybris platform -Knowledge of cart, checkout, promotion, pricing, search modules, Loyalty, Order Management and Hybris Data Hub integration-Experience in Spring, Hibernate and other JEE technologies frameworks -Troubleshooting and bug fixing issues -Should have developed application supporting high transaction volume -Understanding the current Hybris system implementation and Customization.

Technical Experience : More than 8 yrs of exp of building commerce applications of which min 5 yrs on SAP Hybris Commerce Hybris Core, Hybris eCommerce Exp in Hybris 6, Data Hub Integration of Hybris using OCC Web services with systems like SAP Hybris Marketing, C4C and Data Hub Knowledge of B2C and B2BJava JEE Spring C HTML, CSS and JavaScript, jQuery, Eclipse, Ant Maven, Version control SVN, GIT Implemented app using Security Performance and tuning guidelines CI/CD, RDBMS SQL, MySQL, SOAP, REST

Professional Attributes : Communication skills Must have at least 3 years of experience in Leading a 8-10 team member team Analytical skills Presentation skills and ability to work under pressure.

Educational Qualification : Technical Graduate or PG

Role and Responsibilities

• Collaborate with multiple partners of project and act as a bridge between technical and business team
• Expertise with development along with having an ability to have team-members driven
• Identify and address technical problems and propose creative solution that would bring value to projects
• Work closely with Program manager, UX and Business teams on Estimation, timelines and delivery risks and issues
• Facilitate and drive technical discussion on requirement and change requests
• Identify delivery slippage and mitigate technical risks to avoid slippage
• Be competent in designing architecture design documents and diagrams

• Minimum 8 years of UI experience.
• Having built complex (not Proof of Concepts) solutions on both React and Angular applications. Not familiarity but expertise is what is being looked for in both
• Build applications using HTML5, using JavaScript frameworks such as React.JS, Angular, Vue.js, CSS 3
• Having experience of Technology shift and migration
• Create/build real-time systems with high concurrency
• Having Awareness and experience of atomic design concepts, reusable elements, Progressive Web Apps, CDNs
• Build reusable UI components, ensuring that UI code base is scalable and maintainable
• Build UI component libraries to be used across the organization
• Driving code reviews effectively

• Relationship building with business and customers
• Active listening, negotiation, problem solving
• Team building

• Drive Customer Success Outcomes
  • Increase renewal rates and reduce churn
  • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
  • Drive new business growth through greater advocacy and reference-ability
• Optimize Customer Lifecycle
  • Identify opportunities for continuous improvement
  • Learn from best practices in industry
  • Take Decisions on contentious issues during customer journey
• Manage Customer Success Activities
  • Customer Support Management
  • Customer Success Management
  • Renewals
  • Billing and Collections (along with finance)
  • Advocating for Cross Sell and Upsell
• Inspire Customer Success Across Company
  • Create company-wide culture of Customer Success
  • Align with Marketing around marketing to existing clients
  • Align with Product around driving product roadmap
  • Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
  • Create company-wide customer feedback loop
  • Align with Finance around measurement and forecasting
  • Align with Executive Team around key metrics and objectives

Requirements:

• 2+ years experience in B2B organizations
• Strong empathy for customers AND passion for revenue and growth
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background of post-sale and sales or business experience
• Excellent communication and presentation skills
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Relevant Bachelor’s degree; preference for computer science or related degrees
• Need - good excel skills. Want - good ppt skills
• Handling tough situations or unhappy customers

• Minimum 3 years of working experience in database related projects.
• Working experience on any of the leading Database management systems viz., Oracle,SQL-Server, etc. (Experience on Postgres database systems will be an added advantage).
• Adequate Database Development skills & should be proficient in SQL coding.
• Working experience in Database SQL Optimization/Performance Tuning.
• Working experience on any of the Database Programming languages viz., PL/SQL, PL/pgSQL,T-SQL,etc.
• Flexible to learn, adopt & scale to any data centric technologies as per the evolving Organizational product strategies.

• Good to have skill sets of the Candidate:
• Working experience on Data Warehouse projects or exhibits sound knowledge over the concepts.
• Working experience on Data Analytics/Reporting/ETL or exhibits sound knowledge over the concepts.
• Database agnostic approach to data/database solutions.
• Exhibits sound knowledge on Big-data/Hadoop, Kafka, Map-Reduce programming, NoSQL,etc.