Business Developer

We are seeking a dynamic and confident HR professional to manage our staffing division. This full-time role serves as a key HR partner responsible for driving policy adherence, ensuring strong compliance practices, and supporting business and operations leaders through effective people management and HR governance.

I Responsibilities and Accountabilities:

           HR Operations Management

• Lead all aspects of end-to-end HR operations, including payroll, benefits administration and Workday compliances
• Lead compliance with labor laws, company policies, and regulatory requirements.
• Implement and develop HR processes for efficiency and scalability.
• Work closely with Dept Heads/leaders, Legal, employment law team in the handling of employee relations issues and successfully conduct investigations, as needed.

Employee Relations:

• Act as a trusted advisor to managers on employee relations matters. Support and guide managers through sensitive ER cases, including conflict resolution, disciplinary actions, and performance concerns.
• Develop a positive, inclusive work environment that supports innovation and agility.
• Lead employee relations, grievance handling, and disciplinary procedures.
• Will be part of the team to lead employment branding initiative.

Performance & Analytics

• Develop and lead performance appraisal systems to drive high performance.
• Apply HR metrics and analytics to provide insights and support decision-making. Overall Collaborate with all the team members to align HR strategies with organizational goals and support workforce planning, talent management, and organizational development initiatives.

Qualifications & Skills

• Education: Bachelor's Degree in HR / Business Administration (mandatory); MBA/PGDM in HR (preferred).
• Skills: Sound knowledge of labor laws and regional HR compliance, strong analytical mindset, skilled in conflict management and problem-solving, and proficiency in HRMS tools (SAP, SuccessFactors, etc.).
• Behavioral: Self-driven, ability to work independently in a field-heavy role, with strong Business Acumen and Stakeholder Management skills.

II Experience

·        Nature of Experience: A candidate with experience in a similar background, preferably from a global staffing company, would be ideal.

·        Length of Experience:  8+ Years

III Skill Set & Personality Traits required:

·        Strong leadership and team management capabilities.

·        Deep understanding of HR operations, processes, and policies.

·        Excellent communication, interpersonal, and stakeholder management skills.

·        Analytical and problem-solving mindset with focus on process improvement.

·        Ability to manage multiple priorities and deliver in a fast-paced environment.

·        High level of integrity, empathy, and confidentiality.

IV Age Group: 25 -32 years.

V Cost to the company:  As per industry norms.

VI Location: Hyderabad. Hitec city, Madhapur

Shift Timings:

Day Shift : 9 a.m. to 6 p.m. (No Hybrid / Work from home concept)

Night Shift: 07:30 p.m. to 3:30 a.m.

• SAP IS-U FICA Functional Support
  Ø Conceptualizing & Mapping of Business Scenarios
  Ø Business requirement understanding same to be given to developer
  Ø Functional support for all Collection(FICA) processes.
  Ø Having expertise & understanding the migration activity
  • SAP IS-U Developments
  Ø Preparing Functional Specification Document
  Ø Implementation/Execution of developmental logic
  Ø Technical / Functional testing of IS-U FICA developments
  • SAP Roles & Authorization
  Role assignment to user ,New role/object/field creation according to requirement.

Department: Customer Service

Employment Type: Full-Time

Shift Type: Rotational Shifts with Weekly Offs

Role Overview:

We are looking for a dedicated and articulate CRM Executive (Voice Process) to handle customer service queries and deliver high-quality support over voice calls. The ideal candidate will have prior experience in a voice-based customer support role and possess excellent communication skills in English.

Key Responsibilities:

• Handle inbound and outbound voice calls professionally.
• Resolve customer queries and complaints with empathy and efficiency.
• Maintain accurate call records and update CRM tools regularly.
• Ensure customer satisfaction by providing prompt and effective support.
• Work collaboratively with team members to meet daily service metrics.

Requirements:

• Minimum 1 year of experience in a Customer Service (Voice Process) role.
• Excellent verbal communication skills in English.
• Customer-focused attitude with problem-solving ability.
• Comfortable working in rotational shifts and with weekly offs.
• Basic knowledge of CRM tools and systems is a plus.

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.

Key job responsibilities

• Troubleshoot Issues
• When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
• Contribute to Product Development
• Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
• Assist Users
• This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
• Prepare Technical Documentation
• Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
• Suggest Improvements
• Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency

Basic Skills & Qualifications

• 1-5 years of relevant experience.
• Should be familiar with Database tools (such as excel or MySQL)
• Should be familiar with Industry-specific tools (such as programming languages)
• Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)

Skills that will help you build a success story with us

• Problem Solving skills.
• Technical expertise
• Customer Service
• Attention to detail
• Multitasking

Locations: Bangalore 

Quick Glances:

• https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
• https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
• https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page  

ANAROCK Ethos - Values Over Value:

Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.

We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.

We are seeking a highly skilled and experienced Subject Matter Expert (SME) to join our team and provide valuable insights and analysis on our cybersecurity training content and competitors. Our business vertical focuses on delivering automated cybersecurity training through a software platform to over 1 million employees of our 150+ global customers. We cater to various industries and diverse backgrounds, with different levels of technical expertise. Thus, we create a diversified variety of content to cater to the training requirements of different user groups and personas. The SME's role will be pivotal in ensuring efficient and effective cybersecurity awareness training by creating high-quality content. 

Responsibilities: 

● Review and evaluate cybersecurity awareness content to ensure accuracy, relevance, and effectiveness. 

● Write industry-specific technical content to cater to the diversified audience.

● Provide feedback and recommendations to improve content quality and alignment with industry standards. 

● Conduct competitive analysis to identify industry trends, best practices, and potential gaps in our offerings. 

● Analyze global competitor strategies and offerings to identify strengths, weaknesses, and opportunities that benefit our customers. 

● Stay up-to-date with the latest cybersecurity trends and industry developments to ensure our offerings remain competitive. 

● Collaborate with cross-functional teams to ensure content is aligned with marketing and sales strategies. 

● Identify and refine complex security problems in a simplified and layman way. 

Qualifications: 

● Bachelor's degree or certifications in cybersecurity, computer science, or a related field.

● Minimum of 3-5 years of experience in cybersecurity content writing and competitive analysis.

● Strong knowledge of cybersecurity concepts and best practices. 

● Experience with analyzing competitor strategies and offerings. 

● Excellent communication and collaboration skills. 

● Strong analytical and critical thinking skills. 

● Self-motivated and able to work independently. 

● Ability to adapt to changing priorities and deadlines. 

If you are a cybersecurity professional with a passion for creating high-quality content and analyzing the cybersecurity industry's latest trends and developments, we encourage you to apply. Join our team and help us deliver top-notch cybersecurity awareness training to our global customers.

About Zuddl

Zuddl allows companies and organisations to set up their premier flagship event from anywhere in the world within 20 minutes. The one platform for all enterprise events, internal or external, hybrid or virtual. Over the last few months, we have had companies like Microsoft, Deloitte, HSBC, Adobe, Barclays, Ab InBev, Razorpay, Synopsys, WhiteHat Jr, Groww etc host their events on Zuddl. NASSCOM uses Zuddl to host their marquee conferences like Product Conclave, ER&D Summit and GCC Conclave.

Responsibilities / Things you would do

Things you would do

• Work on highly interactive React app with video, live streaming, real-time engagement etc
• Handle backend with thousands of concurrent users on large-scale events
• Optimising app performance and build for low-latency and efficient bundle size
• Follow best practices to build high quality app with unit testing
• Modern stack with React, Redux, Java 11, Postgres, Redis
• Collaborate with engineers and designers in fast-paced and high growth environment
• Passion for clean and appropriately tested code
•  

Things you would need

• 3-5 years of experience as Full Stack Developer
• Key expertise in React, Java
• Well rounded Full-Stack developer with exposure to all layers of application and development
• Proficiency with fundamental front end languages such as HTML, CSS, and Javascript
• Strong understanding of different software development practices, infrastructure
• Strong background in technology and application design
• Self-starter, able to deliver project on time meeting high quality standards

Nice to Have

• Experience with WebRTC, Live Streaming or other related video technologies
• Previously worked at high growth Indian startups and/or startup founders highly preferred

What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

BrowserStack is the industry-leading, cloud web and mobile testing platform that enables developers to test their websites and apps on different operating systems and mobile devices. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential https://workable.com/nr?l=https%3A%2F%2Fwww.browserstack.com%2Fgrowth">growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel

Are you are the one who wants to work on a tech-heavy product, and the challenging technical problems that it entails? Problems vary, and can be as diverse as scaling the product smoothly as the company grows, to setting up a device farm, or solving streaming issues through a browser, without the use of plugins. Will you be excited for the challenge to transform and think critically on many computer science disciplines including product design, usability, building APIs and user-centric online applications, business logic, scaling performance, and 24x7 reliability?

JOB RESPONSIBILITIES

• Writing high quality code, participating in code reviews, designing/architecting systems of varying complexity and scope, and creating high quality documentation supporting the design/coding tasks
• Lead out team meetings, stand-ups, and architecture/design discussions
• Identify areas of improvement in our frameworks, tools, processes and strive to make them better. Evaluate our success metrics and evolve our reporting systems
• Works on the web application layer, backend, systems, streaming and other associated technology to build our product and components
• Find solutions and solve issues around a variety of operating systems or programming languages
• Researching new technologies and adapt them to BrowserStack requirements
• Own and commit to all your work, and be accountable for your results
• Using and understanding code from Open Source
• Teaching others how to use new software
• Willing to learn new programming languages and databases
• Able to write efficient SQL queries and design schemas for relational databases
• Participate in a culture of code reviews, writing tech specs, and collaborating closely with other people (no lone wolves)
• Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration
• Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7
• Scale distributed applications, make architectural trade-offs applying synchronous and asynchronous design patterns, write code, and deliver with speediness and quality

• Good experience in at least one scripting language: Ruby, Nodejs, Python, AppleScript, Unix shell or similar
• Familiarity with one compiled language: C, Java, Go or similar
• Good knowledge of operating systems and networking concepts
• Reasonable knowledge of Windows and/or Linux operating systems
• Ability to work on Windows and Linux platform below the application layer, including file systems, kernels, custom installations, shell scripting, internal APIs, etc
• Aggressive problem diagnosis and creative problem solving skills
• Startup mentality, high willingness to learn, and hardworking
• Experience of 3-6 years