Business Developer

Key Responsibilities

Handle customer queries via phone calls, emails, and chat support.

Provide timely and accurate solutions to customer concerns.

Maintain a high level of customer satisfaction and service quality.

Escalate complex issues to the relevant teams and ensure proper follow-up.

Record and update customer interactions in CRM/support systems.

Coordinate with internal teams to resolve customer issues efficiently.

Provide customer training and guidance on product features, processes, and usage to enhance customer experience and satisfaction

Assist customers with product-related information and troubleshooting.

Prepare customer support reports and feedback summaries.

Required Skills

Minimum 2+ years of experience in Customer Support, Client Servicing, or Customer Success.

Excellent verbal and written communication skills in English.

Strong problem-solving and customer-handling abilities.

Ability to manage multiple customer requests simultaneously.

Good interpersonal and relationship-building skills.

Basic knowledge of CRM and ticketing tools.

Positive attitude, patience, and a customer-centric approach.

Qualification

Bachelor's degree in any discipline.

Excellent communication and presentation skills.

Proficiency in MS Office and email communication.

Software Project Manager

Roles & Responsibilities:

- Manage multiple software development projects simultaneously.

- Define project scope, goals and deliverables.

- Plan and schedule project timelines.

- Coordinate internal resources and third parties/vendors.

- Measure project performance and report to management.

- Identify and manage project risks.

- Ensure resource availability and allocation.

- Ensure adherence to project delivery schedules.

Roles and Responsibilities:

• Strong experience with programming microcontrollers like Arduino, ESP32, and ESP8266.
• Experience with Embedded C/C++.
• Experience with Raspberry Pi, Python, and OpenCV.
• Experience with Low power Devices would be preferred
• Knowledge about communication protocols (UART, I2C, etc.)
• Experience with Wi-Fi, LoRa, GSM, M2M, SImcom, and Quactel Modules.
• Experience with 3d modeling (preferred).
• Experience with 3d printers (preferred).
• Experience with Hardware design and knowledge of basic electronics.
• Experience with   Software will be preferred.ss

Detailed Job role (daily basis) done by the IOT developer.

·       Design hardware that meets the needs of the application.

·       Support for current hardware, testing, and bug-fixing.

·       Create, maintain, and document microcontroller code.

·       prototyping, testing, and soldering

·       Making 3D/CAD models for PCBs.

Position Snapshot

Role: Business Development Executive

Employment Type: Full-Time

Location: On-Site (NIET A Block,5th floor, Greater Noida)

Shift: 10 am to 5 pm (Sundays off)

Salary: 15000 INR - 20000 INR (+5000 INR)

Who We Are

Uneako is an amalgamation of the words “unique” and “eco”. The company was envisioned by two young brothers, now a proud host of young minds from across the country, striving to generate environmental awareness. Our aim is to curb the environmental threats of climate change and plastic pollution by introducing and promoting an exclusive and innovative range of eco-friendly product solutions for office, home, and gifting utilities. Our products are carbon positive, aided by green technology and support the marginalized communities both socially and economically.

Position Summary

As a Business Development Executive, you will have the opportunity to learn and contribute to various aspects of the company’s business development efforts. You will work closely with the business development team to support their initiatives and help drive growth for the company. This opportunity will provide you with valuable experience in the advertising industry and expose you to the strategies and tactics involved in attracting new clients and expanding existing relationships

Job Requirements

•  A bachelor’s degree in a relevant field.
•  Completed or pursuing Master’s degree (MBA or any relevant degree or diploma)
•  Salesforce experience or any other role-related experience is a plus.
•  Strong new business development skills.
•  An awareness of metrics and an appetite for setting and achieving goals.
•  Strong communication and presentation skills
• CRM experience is preferred
•  Excellent communication skills- both written and verbal
•  Flair for writing and developing a crisp pitch.
•  Networking and Team Management skills.
•  Data analyzing and researching skills.
•  Should have good energy and charm.
•  Strong desire to work in a performance-based culture.

 Job Responsibilities

  Developing goals for the development team and business growth and ensuring they are met.

I) Identification & Planning:

•  Generating leads via cold calling, emailing, and other lead-generation activities
•  Identify new customer segments & markets to tap into based on seasonal trends

II) Lead generation and Cold calling

•  Contacting potential clients to establish rapport and arrange meetings.
•  Planning and overseeing new marketing initiatives.
•  Calling the potential leads and taking it to close

 III) Market Research & Expansion

•  Researching organizations and individuals to find new opportunities.
•  Increasing the value of current customers while attracting new ones.
•   Finding and developing new markets and improving sales.

Our organization is looking for a team of dedicated and committed students who would believe in our cause & work towards sustainable growth and development. We would be more than happy to provide any further details, if at all required.

For more information: http://www.uneako.com/

http://www.instagram.com/uneako_

• Daily planning, creating, monitoring and analysis of all advertising campaigns
• Monitoring and reporting performance of new and existing products
• Analyzing revenue, campaign performance, ACOS, daily ad spends, etc.

What you need to have:

• 2 years’ experience with marketplaces is a must
• Skilled at PPC optimization techniques
• Direct, hands-on experience in managing large scale, complex paid search and shopping feed campaigns
• Strong analytical skills
• Experience in data analysis, performance trends etc    

• Reporting to our MD India, the Head of Partner will cover all aspects of outbound large customer sales
• Initially, you will create the processes to gain our first few high-value clients from India and establish the function within the business helping us grow in line with our strategic priorities
• Later, you will help shape the future structure of the team, expected to be 3-4 partner managers within a year, and be responsible for the team’s overall performance
• As such, a balance of being hands-on, to begin with, and moving more into a leadership role as the business grows is expected.
• You will be expected to design and implement a commission structure and scalable outreach process that delivers results.
• The package will be a strong base salary with excellent commission on top
• The role will be based in the company’s offices in Bangalore

Requirements

• Demonstrated ability in sales to small and medium businesses
• Good knowledge of sales-related systems and processes
• A “get stuff done” attitude
• A “nose for sales” to sniff out where the opportunities are and ensure you close them.
• Fluent in written and verbal communication in English and at least 1 other major Indian language

Desirable

• Experience in selling lead generation or marketing services - for example with Urban Company or similar organisation
• Written and verbal fluency in 2 or more major Indian languages (in addition to English)

Company:   

GrowSmart SMB Solutions Private Limited - We are a fast-growing vertical SaaS company based in Chennai. Our all-in-one, vertical-focused ERP product - GrowSmart - is used by industry leaders all across India. We work with companies in the following verticals: HVAC, MEP, Medical Equipments, Industrial Equipments, System Integrators, Fitness Equipments, and the like.  Our Website: https://growsmartsmb.com

Our Culture: Young, friendly, and flat team; respect for every individual; challenging work environment; larger responsibilities earlier in your career; freedom to innovate; commitment towards results; recognition for hard work; good work-life balance.

About the job: We are in the Scale-Up phase of our journey. We are looking for growth-orientated SDRs to join us and help scale our growth. We are focused on India and Asia. So, no night shifts. 

Designation: Sales Development Representative

Experience: 1-3 years experience in an outbound SDR role in a B2B SaaS environment.

Key Responsibilities:

1. Gain a clear understanding of the product, ICP, value proposition, and product positioning.
2. Research, Identify, prospect, and qualify leads in assigned industry verticals.
3. Generate SQLs through outbound campaigns - cold calling, email campaigns, LinkedIn.
4. Consistently meet monthly targets for activities, demos, and SQLs.
5. Experiment, measure, learn, and refine the outbound playbook.
6. Maintain contacts/leads, activities in CRM
7. Nurture leads through emailers, social media engagements.

Skills:

1. Demonstrated expertise in prospecting and lead generation in B2B SaaS.
2. Excellent verbal communication - English, Hindi (optional). Excellent email and written communication.
3. Proven track record of prospecting via email, cold calling, and LinkedIn.
4. Consultative sales - understand and clearly articulate value proposition to potential customers.
5. Work with cross-functional teams to answer customer questions.
6. Passionate, energetic, and persuasive
7. Positive attitude and demonstrated ability to deal with rejections
8. Strong analytical and reasoning skills. Ability to learn new concepts quickly.

Location: Chennai