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Business Analyst-Pre-sales
Business Analyst-Pre-sales
Webkul's logo

Business Analyst-Pre-sales

Damini Singh's profile picture
Posted by Damini Singh
0 - 3 yrs
₹1L - ₹8L / yr
Noida
Skills
Business Analysis
IT consulting
Presales
BRD
FRD
User stories
Wireframing
IT project management
IT operations
Business requirements
Client Servicing
Client Management
Product demonstration
  • Requirement gathering for web and app development projects
  • Preparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirement.
  • Drafting user stories, wireframes and project plans based on the requirements of the client
  • Understanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.
  • Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.
  • Project assignment and being clients major communication for ongoing projects.
  • Managing project delivery(It covers check of all the SOW points agreed)
  • Assigning the technical queries/issues of clients to the technical departments.
  • Preparing a full User guide(technical doc/content) of the products for Webkul’s products, Services, and customers in written and video format as well.
  • Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.
  • Market research of the products.
  • Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.
  • Full-time office job, No field work.


Skills Required for this Job:

  • Knowledge of Web and app end technology.
  • Good observation of technical workflow in the app, websites, and software tools.
  • Learning new software tools, platforms, and tech stacks.
  • Updated with the latest technologies and market leaders.
  • Problem solver with sound attention to detail.
  • Understanding & drafting of Business Proposals, POC, SOW, NDA, and RFPs.
  • Excellent presentation and emailing skills.
  • Should be Excellent in communication as well as written English.
  • Willingness to learn.
  • Ready to take challenges and flexible.
  • Knowledge of eCommerce platforms(like Magento, Opencart, Bagisto, Shopify, WooCommerce, etc) would be considered a plus point.
  • Good knowledge of the E-Commerce industry modules will be considered a plus point.
  • Basic functional knowledge of tech stacks like PHP, React JS, Android, iOS, Flutter, APIs, etc along with integration work will be considered a high plus-point.


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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Webkul

Founded :
2010
Type :
Product
Size :
500-1000
Stage :
Profitable

About

Top-rated B2B/B2C eCommerce, marketplace, hyperlocal and mobile app development. We worked with fortune 500 in last 10 years - Let's work together.

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Connect with the team

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Shivani Gupta
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Damini Singh
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Sandhya Bhardwaj

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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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