Business Analyst

About the Role

We are seeking a highly skilled L3 Network & Network Security Engineer with Team Management responsibilities to lead the design, delivery, and support of secure network solutions for enterprise and mid-market customers.

As part of an IT System Integration company, this role combines deep technical expertise, team leadership, and customer-facing project delivery. You will act as a technical authority, mentor a team of engineers, and ensure high-quality implementation and support of complex network and security environments.

Key Responsibilities

Technical Leadership (L3)

• Act as the L3 escalation point for complex network and security incidents.
• Design, validate, and implement enterprise network architectures (LAN, WAN, WLAN, Data Center).
• Lead technical design workshops and solution reviews with customers.
• Perform advanced troubleshooting across routing, switching, and security domains.
• Review and approve high-risk configuration changes and deployments.
• Define technical standards, best practices, and reference architectures.

Network Engineering

• Design and support routing and switching technologies (BGP, OSPF, EIGRP, VLANs, STP, HSRP/VRRP).
• Deliver WAN, SD-WAN, MPLS, VPN, and internet connectivity solutions.
• Support network migrations, refresh projects, and infrastructure transformations.
• Produce high-quality design documents (HLD/LLD), implementation plans, and as-built documentation.

Network Security Engineering

• Design and implement secure network solutions including NGFWs, IDS/IPS, VPNs, and NAC.
• Define and enforce segmentation, access control, and zero-trust security models.
• Implement and manage firewall platforms (e.g., Palo Alto, Fortinet, Cisco Firepower, Check Point).
• Support compliance-driven customer requirements (ISO 27001, SOC 2, PCI-DSS, etc.).
• Work closely with SOC and security teams on incident response and remediation.

Team Management & Mentorship

• Lead, mentor, and develop a team of L1/L2/L3 network and security engineers.
• Assign workload, manage escalations, and ensure SLA adherence.
• Conduct performance reviews, coaching, and technical skill development.
• Support recruitment, onboarding, and technical training plans.
• Foster a culture of technical excellence, accountability, and continuous improvement.
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Project & Customer Engagement

• Act as a trusted technical advisor for customers.
• Collaborate with pre-sales teams on solution design, effort estimation, and technical validation.
• Support Proof Concepts (PoCs) and customer demonstrations.
• Ensure successful project delivery aligned with scope, timelines, and quality standards.
• Participate in change management, maintenance windows, and on-call rotations.
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Required Skills & Experience

• 5+ years of experience in enterprise networking and network security.
• Strong hands-on experience in L3 routing, switching, and firewall technologies.
• Proven experience leading or managing technical teams.
• Background working in an IT System Integrator, MSP, or project-based environment.
• Advanced troubleshooting skills across OSI Layers 1–7.
• Excellent customer-facing communication and documentation skills.
• Ability to balance hands-on engineering with leadership responsibilities.

Preferred Qualifications

• CCNP / CCIE / PCNSE / NSE / Check Point CCSA/CCSE or equivalent.
• Experience with SD-WAN and SASE solutions.
• Cloud networking and security (AWS, Azure, GCP).
• Automation and scripting experience (Python, Ansible, Terraform).
• ITIL or project management exposure is a plus.

Designation: Senior Manager

Location: Pune

Team: Business Development

Reports to: Business Head

About Source:

Source is India’s Leading Industrial Materials Platform, with presence across multiple Industries viz. Plastics, Paints, Paper, Building Materials, etc. and redefining how their Raw Materials move across the economy. We operate across Virgin Commodities, Recyclables, and Market Intelligence via Group companies. We sit at the intersection of Tech, Data, and Network. Having established ourselves as the largest materials distribution company in the Plastics sector, we are fast growing to take a leading position in other Industries. Source is geared up to grow 3x from its already leading position (read 3000cr+ in Annual Revenues), and is looking to onboard high-growth mindset individuals to join its journey.

The Hook

We have built the supply backbone and digital infrastructure. Now we need a Senior Manager – Business Development to accelerate enterprise adoption and revenue growth in Pune and surrounding markets. Your mission is to make us the preferred procurement partner for enterprise and SME manufacturers.

Your Three Main Objectives Revenue Leadership:

• Drive aggressive B2B sales growth and consistently exceed targets.
• Market Expansion: Acquire high value enterprise accounts and expand regional penetration.
• Relationship Depth: Build strategic, long term partnerships that increase retention and lifetime value.

The Toolkit (What you’ll own)

Enterprise Acquisition: New Business Development Identify, approach, and close new B2B accounts to drive revenue growth.

Relationship Management: Retention &Account Expansion Build strong client relationships and increase wallet share through continuous engagement.

Sales Execution: End-to-End Deal Ownership Manage the full sales cycle from prospecting to closure while maintaining CRM discipline and performance tracking.

Who You Are

The Enterprise Hunter: Proven track record in B2B or enterprise sales with consistent target achievement.

The Relationship Builder: Strong networking skills with the ability to engage decision-makers across levels.

The Negotiator: Excellent communication and closing skills with strong commercial understanding.

The Executor: Target-driven, analytical, and disciplined in managing pipeline and performance metrics.

Why Source? (The Value Prop)

Ownership: You own your region and revenue charter.

Growth Platform: Be part of a fast-scaling B2B technology platform transforming industrial procurement.

High Impact: Direct contribution to expansion and revenue strategy.

Upside: Competitive compensation with performance-linked incentives.

About Client:

A dynamic digital marketing agency collaborating with agencies, advertisers, and publishers. Specializing in yield management, inventory optimization, and executing online display campaigns, our client also provides end-to-end digital marketing services for SMEs. Founded by IIM Ahmedabad alumni and ex-Ozone Media team members.

Responsibilities:

- Support revenue targets for the Agency team.

- Act as ambassador in the market for agency relationships.

- Shape long-term business plans for agencies to prioritize our organization.

- Drive strategic initiatives for maintaining a healthy sales pipeline.

- Manage stakeholder relationships independently.

- Collaborate with internal teams for executing long-term deals.

Requirements

- 10+ years in digital media agency/digital ad sales/consumer internet.

- MBA preferred, from Tier I/Tier II institutes.

- Knowledge of demand-side platforms, ad networks, etc.

- Strong partnerships with agency holding groups and digital spenders.

- Understanding of Media Agency's principles.

- Track record in brand building and meeting sales targets.

- Comfortable using data and analytics in client conversations.

- Excellent networking and communication skills.

As a Assistant Manager - Talent Acquisition , you will be responsible for overseeing the entire recruitment process and ensuring the acquisition of top-quality candidates to meet the organization's talent needs. You will collaborate with hiring managers and executives to understand staffing requirements, develop effective recruitment strategies, and build a strong pipeline of qualified candidates. This role requires exceptional communication and interpersonal skills, a deep understanding of talent acquisition best practices, and the ability to thrive in a fast-paced, dynamic environment.

Responsibilities:

1. Collaborate with hiring managers to identify staffing needs, job requirements, and candidate profiles for various positions within the organization.
2. Develop and implement effective recruitment strategies to attract and engage a diverse pool of high-quality candidates.
3. Utilize various sourcing channels, such as job boards, social media, professional networks, and employee referrals, to identify potential candidates.
4. Review resumes, conduct interviews, and assess candidates' qualifications, skills, and cultural fit for the organization.
5. Conduct reference checks and background screenings to verify candidates' credentials and employment history.
6. Actively participate in job fairs, industry events, and networking activities to promote the organization and build relationships with potential candidates.
7. Manage the end-to-end recruitment process, including job postings, interview coordination, offer negotiation, and onboarding.
8. Provide guidance and support to hiring managers on interviewing techniques, candidate evaluation, and selection decisions.
9. Develop and maintain strong relationships with external recruiting agencies, universities, and other talent sources.
10. Stay updated on industry trends, market conditions, and best practices in talent acquisition, and make recommendations for process improvements and innovative recruitment strategies.

Requirements:

1. Bachelor's degree in Business Administration, or a related field. A Master's degree is a plus.
2. Proven experience as a Talent Acquisition Manager or a similar role, preferably in a fast-paced and dynamic environment.
3. Solid understanding of recruitment principles, practices, and strategies.
4. Demonstrated experience in full-cycle recruiting, including sourcing, interviewing, and candidate evaluation.
5. Proficiency in using applicant tracking systems (ATS), HRIS, and other recruitment software.
6. Excellent interpersonal and communication skills, with the ability to build relationships with candidates, hiring managers, and external partners.
7. Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
8. Knowledge of employment laws and regulations.
9. Ability to adapt to changing business needs and thrive in a high-pressure environment.
10. Someone with relevant non-IT hiring experience is preferred.

 Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.