Business Analyst

Business Analyst – Job Description

1.    Requirement gathering, Development, Requirement Analysis and documentation, Requirement communication, Requirement management and Testing. Work closely with the Business teams in gathering requirements, and getting it implemented in the system.

2.    Designing and developing functional test cases, impact analysis, system integration testing and regression testing. Conducting UAT and documentation of test cases.

3.    Support and assists with end user training and coordinates the implementation of these services for the Business.

4.    Based on Testing Feedback from Business Users, plan go live dates for the developments.

5.    Work with various user and support teams to manage technical/operational issues.

6.    Raise the bugs and CRs to tech team and track till closure.

7.    Produce periodic and ad-hoc reports for all stakeholders including leadership to monitor and ensure that projects comply with the governance framework.

8.    Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.

9.    Ability to multitask and work in a high pressure environment.

10.  Excellent analytical, communication, presentation & interpersonal skills.

11.  Ability to resolve customer/business issues and run the application management activities.

12.  Willingness to go the extra mile to resolve customer/technical issues.

Role Overview

Senior Business Analyst responsible for

bridging business and technical teams, owning requirements and delivery

outcomes, and operating independently with minimal supervision. The role

requires flexibility to support Product Owner or Project Manager responsibilities

when needed and the ability to work effectively across different domains and

business contexts.

Key Responsibilities

Lead requirement discovery

through workshops, interviews, and analysis.

Translate business needs into

clear specifications, features, and acceptance criteria suited to AI-assisted

delivery, while using epics and user stories when that level of detail is

required.

Own and continuously refine the

product backlog in collaboration with Product Owners and delivery teams.

Support iterative delivery

using Agile practices, including Scrum and Kanban, with continuous refinement,

build, validation, and deployment.

Analyze current and

target-state processes, identify gaps, and recommend practical improvements.

Manage stakeholder

communication and alignment across business, product, engineering, and quality

assurance teams.

Define test scenarios, support

User Acceptance Testing (UAT), and maintain traceability from business

requirements through delivery.

Work closely with development

and QA teams to clarify requirements and ensure that delivered solutions meet

the intended business outcome.

Must-Have Skills and Experience

8-10 years of experience in

business analysis within software or IT delivery environments.

Strong experience in

requirements discovery, analysis, and documentation.

Ability to define

specifications and features with clear, testable acceptance criteria.

Experience working with epics,

user stories, use cases, and product backlogs.

Strong stakeholder management,

facilitation, communication, and presentation skills.

Hands-on experience with Agile

delivery, including Scrum and Kanban.

Experience with API

integrations or API-driven applications.

Prompt engineering skills to

effectively use AI tools for discovery, documentation, analysis, and

collaboration.

Experience planning and

supporting test scenarios and UAT.

Strong analytical,

problem-solving, and process-improvement skills.

Good to Have

Working knowledge of SQL for

data validation and analysis.

Experience with analytics or

business intelligence tools such as Power BI or Tableau.

Familiarity with cloud

platforms such as Microsoft Azure, AWS, or Google Cloud.

Experience evaluating

AI-enabled features or collaborating with AI, data, product, and engineering

teams.

Exposure to process modelling

techniques such as BPMN.

Education

Bachelor's degree in

Engineering, Computer Science, or a related field, or equivalent

qualification.

Preferred Certifications

Certified ScrumMaster (CSM) or

an equivalent Scrum certification.

Certified Business Analysis

Professional (CBAP), Certification of Capability in Business Analysis (CCBA),

or PMI Professional in Business Analysis (PMI-PBA).

Working Style and Mindset

Operates with strong ownership

and independence, driving outcomes with minimal supervision.

Brings a consulting and product

mindset and focuses on solving business problems rather than only documenting

requests.

Can flex into Product Owner or

Project Manager responsibilities when needed.

Adapts quickly across domains,

stakeholders, and delivery contexts.

Demonstrates a practical, proactive, and

delivery-focused approach.

Experience – Minimum 2 to 3 years of experience in travel domestic & International holiday package sales.

Business Analyst – Job Description

1. Requirement gathering, Development, Requirement Analysis and documentation, Requirement communication, Requirement management and Testing. Work closely with the Business teams in gathering requirements, and getting it implemented in the system.

2. Designing and developing functional test cases, impact analysis, system integration testing and regression testing. Conducting UAT and documentation of test cases.

3. Support and assists with end user training and coordinates the implementation of these services for the Business.

4. Based on Testing Feedback from Business Users, plan go live dates for the developments.

5. Work with various user and support teams to manage technical/operational issues.

6. Raise the bugs and CRs to tech team and track till closure.

7. Produce periodic and ad-hoc reports for all stakeholders including leadership to monitor and ensure that projects comply with the governance framework.

8. Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.

9. Ability to multitask and work in a high pressure environment.

10. Excellent analytical, communication, presentation & interpersonal skills.

11. Ability to resolve customer/business issues and run the application management activities.

12. Willingness to go the extra mile to resolve customer/technical issues."

Business Analyst Manager

Location: Mumbai 

Experience: 5-10 Years 

Role and Responsibilities: 

1. Manage and provide efficient administration support to internal stakeholders regarding all aspects of applications. 

2. Be hands-on with the user of the application and gather sufficient knowledge to support the users in resolving day-to-day issues. 

3. Work closely with the business teams in gathering requirements and getting them implemented in the system. 

4. Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards. 

5. Ability to multitask and work in a high-pressure environment 

6. Excellent analytical, communication, and presentation skills 

7. Excellent interpersonal skills 

8. Ownership of the application 

9. Ability to resolve customer/business issues 

10. Ability to manage vendor performance 

11. Work with various support teams to manage technical/operational issues 

12. Willingness to go the extra mile to resolve customer/technical issues 

13. Testing and monitoring websites and web applications on multiple desktops, laptops, and mobile devices within the time limit. 

14. Fix UI Bugs 

15. Coordinate with the development team to identify, document, and resolve software issues. 

16. To execute all test phrases during system, integration, and functional testing, including component, regression, user acceptance, performance, ad hoc, and stress testing, etc. 

17. Gather the client requirements, prepare analysis and design documents, conduct a feasibility study, and provide a technical solution to service/change requests. 

18. Manage client issues, queries, and appreciations instantly and efficiently. 

19. Contribute ideas towards future website developments 

20. Perform quality assurance testing on web-based applications and mainframe requirements gathering, development, requirement analysis and documentation, requirement communication, requirement management, and testing. 

21. Designing and developing functional test cases, impact analysis, system integration testing, and regression testing. 

22. Conducting UAT and documentation of test cases 

23. To develop and test various applications 

24. To coordinate with the development team to identify different issues 

25. To execute all test phrases during system, integration, and functional testing 

26. To manage client issues, queries, and appreciation.