Branch manager

About us:

IndieFolio is rethinking the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As an Account Executive, you will work closely with the Key Account Manager to support client relationships, manage project execution, and ensure smooth day-to-day coordination across accounts. This role is ideal for someone who wants to learn how strong accounts are built and managed from the ground up. You will get exposure to large client accounts while also gradually taking responsibility for smaller projects and selected client interactions over time. If you are someone who enjoys working with people, solving problems, and learning by doing, this role will give you broad exposure and a strong foundation in account management.

Responsibilities:

• Account & Project Support: Support the Account Manager in managing ongoing client accounts and projects while helping drive smooth communication, timely follow-ups, and strong execution across teams and stakeholders.
• Client Coordination: Assist in building strong client relationships through timely communication, responsiveness, and attention to detail while supporting client calls, requirement gathering, follow-ups, and status updates across projects.
• Talent Coordination & Quality Support: Help identify and coordinate the right creative talent for different project needs while learning how talent is evaluated based on quality, fit, availability, and budget.
• Proposal Building, Pricing & Commercial Exposure: Assist in creating proposals, scopes, and project plans for client requirements while working closely with the team to understand how pricing decisions are made and how projects are scoped commercially.
• Reporting & Operations: Track project progress, maintain account updates, and help keep documentation organized across proposals, timelines, deliverables, and key account updates.

Requirements

• 1-2 years of experience in account management, client servicing, project coordination, operations, or a similar role.
• Strong communication and coordination skills.
• Highly organized, detail-oriented, and dependable.
• Eagerness to learn client management, project execution, pricing, and talent coordination.
• Ability to manage multiple tasks and work in a fast-paced environment.
• Ownership mindset with a willingness to take initiative.

Why Join Us?

• Work with Leading Brands: Get exposure to some of the biggest brands in India and learn how high-quality creative projects are managed at scale.
• Learn the Business Hands-On: Work closely with experienced account leaders and learn the fundamentals of client servicing, project management, pricing, proposals, and talent coordination.
• Grow with Responsibility: Start by supporting core account functions and gradually take on more responsibility as your confidence and capability grow.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• High-Trust Environment: Be part of a team that values initiative, accountability, and strong execution.
• Remote-First Flexibility: Work in a setup that gives you autonomy while staying closely connected to a collaborative team.

30–60–90 Day Plan

First 30 Days – Understand the Business

• Learn IndieFolio’s business model, services, clients, and internal workflows.
• Understand how projects are scoped, talent is selected, and accounts are managed.
• Get familiar with tools, reporting formats, and communication processes.

Days 31–60 – Shadow & Support Closely

• Work closely with the Account Manager across active projects and client accounts.
• Start contributing to client coordination, follow-ups, proposals, and internal execution.
• Build context on pricing, talent decisions, and project workflows through day-to-day exposure.

Days 61–90 – Start Implementing on Smaller Pieces

• Begin taking ownership of smaller tasks and project components with guidance.
• Support selected client interactions, project coordination, and execution responsibilities more independently.
• Show strong reliability, responsiveness, and judgment in day-to-day account support

Employment type- Contract basis

Key Responsibilities

• Design, develop, and maintain scalable data pipelines using PySpark and distributed computing frameworks.
• Implement ETL processes and integrate data from structured and unstructured sources into cloud data warehouses.
• Work across Azure or AWS cloud ecosystems to deploy and manage big data workflows.
• Optimize performance of SQL queries and develop stored procedures for data transformation and analytics.
• Collaborate with Data Scientists, Analysts, and Business teams to ensure reliable data availability and quality.
• Maintain documentation and implement best practices for data architecture, governance, and security.

⚙️ Required Skills

• Programming: Proficient in PySpark, Python, and SQL, MongoDB
• Cloud Platforms: Hands-on experience with Azure Data Factory, Databricks, or AWS Glue/Redshift.
• Data Engineering Tools: Familiarity with Apache Spark, Kafka, Airflow, or similar tools.
• Data Warehousing: Strong knowledge of designing and working with data warehouses like Snowflake, BigQuery, Synapse, or Redshift.
• Data Modeling: Experience in dimensional modeling, star/snowflake schema, and data lake architecture.
• CI/CD & Version Control: Exposure to Git, Terraform, or other DevOps tools is a plus.

🧰 Preferred Qualifications

• Bachelor's or Master's in Computer Science, Engineering, or related field.
• Certifications in Azure/AWS are highly desirable.
• Knowledge of business intelligence tools (Power BI, Tableau) is a bonus.

1. Work timings - You are the master of your time. However, with great freedom comes great responsibility. If you have committed something to the team, we expect that you will give it your best to make sure that commitment is done and is done on time.
   
2. Leave policy - Take a leave whenever for whatever reason you want. You don't need to explain yourself to us
   
3. Health insurance for you and your family

Experience in TeleSales, Telemarketing, B2B Sales, B2C Sales.

● Good Communication Skills

● Good Convincing Skills

● Flexible with working days and times

Communication: Excellent communication skills in English and/or any regional language(

Hindi, Marathi, Malayalam, Tamil, Gujarati)

● Agility: Ability to change according to business requirements.

● Motivation: Demonstrate a positive, ‘can-do’ attitude. Willing to roll up your sleeves and

● get things done.

● Data-driven: Keen interest in analyzing performance data and transforming it into actionable

strategies.

● Growth-driven: Keen to grow as an individual

Responsibilities :

- Develop server side applications in C++

- Contribute in analysis based on requirements. Analysis can be in the form of research and producing Proof of Concepts.

- Produce documents and specifications wherever required.

- Work collaboratively with other developers and QA engineers to deliver the solutions.

• Consult with the customers on their needs and curate company products to meet the requirements
• Responsible for the success of workshops, for both the client and facilitator
• Take care of workshop logistics for the client
• Help the client prep for the workshop, answer any questions they may have about the workshop be the face of the company, and ensure smooth delivery of the workshops
• Help facilitator with preparation and travel
• Serve as the primary point of contact when customer issues arise, troubleshooting, and ensuring quick resolution.
• Promote awareness of the company’s upcoming research and products

Basic Qualifications:

• 2 – 5 years of work experience managing senior customer relationships
• Should ensure customer retention, renewal, and growth
• Background in customer success