Data ScienceLead QA: more than 5 years experience , led the team of more than 5 people in big data platform, should have experience in Test Automation framework, should have experience of Test process documentation
Shubham Vishwakarma
Full Stack Developer - Averlon
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Position Summary
We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.
Key Responsibilities
- Manage customer interactions via phone, email, or chat in a professional and timely manner.
- Resolve customer queries, issues, or complaints with accuracy and empathy.
- Maintain detailed records of customer interactions in the system.
- Collaborate with internal teams for escalations and resolution follow-ups.
- Uphold service quality standards and contribute to continuous improvement.
Qualifications & Requirements
- Education: 12th Pass, Diploma, Graduate, or Postgraduate
- Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply
Skills:
- Excellent verbal and written communication in English
- Strong interpersonal and problem-solving skills
- Basic computer proficiency (MS Office, typing skills)
- Ability to work in a fast-paced, team-oriented environment
- Willingness to work in rotational shifts (including night shifts)
Perks & Benefits
- Competitive salary with performance-based incentives
- Night shift allowances and cab facility
- One-time complimentary meal during shifts
- Opportunities for internal growth and role advancement
- Exposure to international client processes and professional development
Data Science
R Programming
Python
Machine Learning (ML)Responsibilities:
- Design and develop strong analytics system and predictive models
- Managing a team of data scientists, machine learning engineers, and big data specialists
- Identify valuable data sources and automate data collection processes
- Undertake pre-processing of structured and unstructured data
- Analyze large amounts of information to discover trends and patterns
- Build predictive models and machine-learning algorithms
- Combine models through ensemble modeling
- Present information using data visualization techniques
- Propose solutions and strategies to business challenges
- Collaborate with engineering and product development teams
Requirements:
- Proven experience as a seasoned Data Scientist
- Good Experience in data mining processes
- Understanding of machine learning and Knowledge of operations research is a value addition
- Strong understanding and experience in R, SQL, and Python; Knowledge base with Scala, Java, or C++ is an asset
- Experience using business intelligence tools (e. g. Tableau) and data frameworks (e. g. Hadoop)
- Strong math skills (e. g. statistics, algebra)
- Problem-solving aptitude
- Excellent communication and presentation skills
- Experience in Natural Language Processing (NLP)
- Strong competitive coding skills
- BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or other quantitative field is preferred
Adobe XD
FigmaWe're Hiring: UI/UX Designer 🚨
Are you passionate about creating intuitive and stunning digital experiences?
💼 Location: Kolkata (On-site)
🕒 Exp - 4-6 years
📩 Interested? You can DM us (HR Tama Saha - Weavers Web)
We’re on the lookout for a UI/UX Designer with:
✅ 4-6 years of design experience in Adobe XD, Figma, and Photoshop
✅ 1+ year of client communication experience
Join our creative team and work on impactful projects that combine design thinking, client collaboration, and cutting-edge visuals.
✅ Collaborate with developers and product teams
✅ Turn ideas into beautiful user interfaces
✅ Communicate directly with clients and translate feedback into powerful design solutions
✅ Help shape experiences that people love to use
Let’s build something beautiful together! 🚀
Amazon Web Services (AWS)Job description
We are seeking a highly skilled and experienced Backend Developer to join our team at Infomance. The ideal candidate will have a minimum of 3 years of hands-on experience in developing and managing WordPress websites, deploying sites on AWS, and managing servers through cPanel. This role is critical in ensuring the seamless performance, security, and scalability of our web platform.
Key Responsibilities:
- Develop and maintain the server end of our WordPress website.
- Manage and optimize the AWS server environment to ensure high performance and reliability.
- Deploy and manage WordPress sites on AWS.
- Utilize cPanel for server management, including setting up and configuring domains, email accounts, databases, and other hosting features.
- Collaborate with front-end developers to integrate user-facing elements with server-side logic.
- Ensure the security and integrity of the website and server infrastructure.
- Troubleshoot and resolve website and server issues promptly.
- Implement and maintain automated backup and disaster recovery solutions.
- Monitor server performance and optimize for speed and efficiency.
- Stay updated with the latest industry trends and technologies to ensure our platform remains at the cutting edge.
Required Skills:
1.. WordPress Development:
- Proficient in PHP, MySQL, HTML, CSS, and JavaScript.
- Experience in developing custom WordPress themes and plugins.
- Understanding of WordPress core and architecture.
2.. AWS (Amazon Web Services):
- Extensive experience with EC2, S3, RDS, and other relevant AWS services.
- Expertise in deploying and managing WordPress sites on AWS.
- Knowledge of AWS security best practices.
3.. Server Management:
- Proficiency with cPanel for server management.
- Experience in setting up and configuring domains, email accounts, and databases using cPanel.
- Ability to optimize server performance and ensure reliability.
4.. Version Control Systems:
- Experience with Git for version control and collaboration.
- Understanding of best practices for code management and deployment.
5.. API Integration:
- Familiarity with RESTful APIs and third-party integrations.
- Ability to implement and manage API connections effectively.
6.. Security:
- Strong understanding of web and server security practices.
- Experience in implementing security measures to protect the website and server infrastructure.
7.. Problem-Solving:
- Excellent troubleshooting skills.
- Ability to diagnose and resolve website and server issues promptly.
8.. Performance Optimization:
- Knowledge of techniques to optimize website speed and efficiency.
- Experience with caching, load balancing, and other performance-enhancing practices.
9.. Backup and Recovery:
- Experience in implementing automated backup solutions.
- Ability to manage disaster recovery processes effectively.
10.. Collaboration and Communication:
- Strong communication skills for working with cross-functional teams.
- Ability to collaborate effectively with front-end developers and other stakeholders.
Preferred Qualifications:
- Experience with full-stack development on WordPress.
- Knowledge of serverless architectures and microservices.
- Experience with other cloud platforms like Google Cloud or Azure.
- Understanding of DevOps practices and CI/CD pipelines.
An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.
Responsibilities:
- Answering incoming support queries from our customers via calls and live chat
- Logging and responding to customers through our ticketing system, Zendesk
- Managing assigned tickets promptly, ensuring customers are kept up to date
- Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
- Assist in updating and building our customer knowledge base & best practice guides
- Meeting SLA's and KPI's
Requirements:
- Tech-savvy and have a passion for customer service
- A strong problem solver and think logically at all times
- An advocator of our one-team mentality and a great team player
- A great listener and pride themselves on their impeccable communication skills
- Great at driving their personal development
Responsibilities :
- Determine the scope based on requirements, designing and building security components, and testing efforts, including stating the scope of work, calculating the resources, required in delivering the services and advising the senior system engineer preparing the quotation
- Install and configure services as per the approved implementation plan
- Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline.
- Provide level 1/2 support (basic hardware break-fix & troubleshooting of hardware and software issues) for installed services
- Provide technical deliverables such as high-level design documents, user acceptance test (UAT) doc and as-built documentation
- Provide outstanding quality of service and meet predefined customer service level agreements (SLAs)
- Undergo technical training and obtain technical certifications that are required to meet suppliers' mandatory technical requirements
- Conduct knowledge transfer training (where required)
Knowledge, Skills and Experience :
- Minimum 3 years of relevant experience
- Certified in at least one of the technology domain (Infrastructure hardware and software, network, security)
- Expertise on any two firewalls Specially - Palo Alto, Checkpoint, Fortinet, WAF
- Strong technical knowledge on the assigned solution domain/product
- Expertise in enterprise security products implementation, migration and support.
- Implements security solutions infrastructure and/or application including the design, configuration, development, testing and deployment of security-related technologies such as Firewalls, WAF, LB , IDS/IP
- Strong interpersonal skills with a customer-centric attitude; oral and written communication skills
- Strong attention to technical details, priority management and planning skills
- Ability to work independently with little to no supervision
- Results-oriented
- Security Certifications such as CCNP/CCIE Security or CCSA/CCSE/CCCP/PCNSE/Fortinet NSE1/2/3/4 are desirable
What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives
Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences.
Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially.
At Amagi, our Internal Enterprise Platforms are key to our continued growth. The success of our products is dependent on the success of our internal processes and their ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.
We are looking for an Engineering Director to help us lead the efforts of building Enterprise platforms to automate Lead to Cash process area including setting up the CRM platform, implementation of billing platform and automating process areas related to managing the disputes, account receivables and account payables. The ideal candidate would be responsible for the successful delivery of a scalable and flexible Enterprise platform, applications and workflows related to Lead to Cash process area.
Role reporting into: Chief Executive Officer
Individuals reporting into this role: Software Development Manager - CRM, Software Development Manager - Billing and AR/AP
Location: Bangalore, India
Key responsibilities include (but are not limited to):
- Participate in the overall design and development discussions
- Support Product Management team in establishing product roadmaps.
- Instil a customer centric and quality-focused culture by using best practices and metrics to ensure desired outcomes
- Focus on building a high performing and highly skilled team.
- Drive engineering excellence by tracking engineering efficiency using relevant metrics
- Demonstrate strong business and technology acumen.
Person Specification:
- 18+ years of overall SDLC experience with 10+ years of experience managing large scale cloud application/platform engineering teams.
- Well versed with at least of one cloud of the platforms, AWS or GCP
- Experience developing the usage/subscription based billing for SaaS products, working with CRM and ERP platforms.
- Strong CS fundamentals (object oriented analysis, data structures, algorithms)
- Experience delivering highly available, scalable, low latency and robust distributed cloud systems.
- Experience with both SQL and NoSQL technologies
- Excellent command over Data Structures and Algorithms.
- Good exposure to CI/CD & Devops environments.
- Knowledge of core Finance & Operations concepts
- Salesforce sales and revenue cloud knowledge
- NetSuite, Salesforce, Freshdesk integration experience
- Working experience with any of the enterprise cloud platforms or applications.
Python
JavascriptAmazon Web Services (AWS)
Architects are responsible for driving Technology & Best Practices in Engineering. We are a rapidly growing & constantly improving organisation. We seek very high levels of ownership in all individuals, especially leadership roles like this - Ownership of your team, your product. Going beyond your role & contributing to make the organisation & business better is an expectation.
Responsibilities:
- Actively participate in development along with team members for as much as 50% of their time, creating modules & systems that can then be treated as a working reflection of the best practices.
- Participating in code reviews, design reviews, architecture discussions.
- Being responsible for Scaling, Performance & Quality for the team
- Setting up best practices to help the team achieve the above and constantly thinking about improving the technology use are your responsibilities.
- Driving the adoption of these best practices around coding, design, quality, performance in your team and influence them for the entire organisation are also expectations from you.
- Experiment with new & relevant technologies and tools, and drive adoption while measuring yourself on the impact you are able to create
- Collaborate with Product Management and Product Development leaders in developing product visions and strategies.
- Define & drive implementation of long term technology vision for your product & team
- You will be the primary owner of the architecture of your product and will also be responsible for getting it reviewed, and making sure the system is built accordingly.
- Be an evangelist for technology & represent in external forums.
- Creating architectures & designs for new solutions around existing and new problem spaces
- Drive technology & tool choices for your team & be responsible for them.
Requirements:
- Quick & Excellent Problem solving skills for complex & large scale problems
- Exposure to a wide variety of problem spaces, technologies
- Very Strong System design and OO skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction
- Solid coding skills with ability to drive teams through massive refactoring exercise & improve coding standards across large code bases
- Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures.
- Awareness of pitfalls & use cases for a large variety of solutions
- Deep understanding & experience of high performance web scale & real-time response systems with experience & expertise in a variety of large scale persistent systems including large databases
- Exposure to complete product development cycles - From inception to production to scaling up, supporting new requirements, re-architectures the Principle architects should have seen it all and ideally in multiple cycles.
- Should have been part of scalable product development cycles with either large data handling or large transaction processing exposure for 5 years
- Must have worked in a small setup (either a startup or a small & reasonably independent team)
- 8+ years of overall experience
- B Tech or higher in Computer Science or equivalent required
- BE Computer Science, MCA or equivalent.
- Experience testing IOT devices managed by cloud.
- Manual testing experience and a desire to learn and work with the latest
technologies. Web, Cloud and Mobile App testing.
- Develop test plans, cases, and scripts; schedule and execute test cycles;
contribute to testability & quality of software.
- Reports all defects accurately; facilitate problem tracking and successful
resolution; assess and communicate various risks involved and provide
necessary assistance to engineers and stakeholders.
- Basic knowledge of automation know-how [ API automation, Python]
- Test to fail mindset, Solid test strategy experience, well versed with QA processes.
- Hands on experience on Performance test angle.
Experience:
- Min 1 year experience
- Not more than 10 year experience.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week (9 PM IST to 2 AM IST(10 hours in your suitable time) , Monday to
Saturday).
Position:
- Full time/Direct
Other Benefits
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12
PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other
incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here
because you love the company. We have only a 15 days notice period.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon