BigCommerce Lead

Profile : Java Developer

Experience : 3+ Years

Location : Pune (Viman Nagar)

Mode : 5 Days WFO

(Only immediate joiners & candidates serving notice period)

Roles :

- Java Application Developer

- Microservices Architect

- API Developer

- Code Reviewer

- Technical Problem Solver

- Database Integration Specialist

- Team Collaborator

Responsibilities :

- Design, develop, and maintain Java-based applications using Spring Boot

- Build and deploy microservices architecture following best practices

- Develop RESTful APIs and web services for integration

- Write clean, efficient, and well-documented code

- Implement design patterns for scalable solutions

- Work with databases (MySQL, PostgreSQL) for data management

- Perform comprehensive code reviews and testing

- Collaborate with cross-functional teams (Frontend, QA, DevOps)

- Participate in Agile/Scrum development processes

- Translate business requirements into technical solutions

- Troubleshoot and debug complex application issues

- Follow CI/CD practices for smooth deployment

- Monitor and optimize application performance

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frontend Web Developer Responsibilities

• UI Development: Develop interactive and responsive web applications using React.
• API Integration: Integrate with RESTful APIs to fetch and display data dynamically.
• AI/ML Integration: Collaborate with AI/ML engineers to integrate AI models into the frontend, providing real-time insights and enhancing data-driven features.
• Dashboard Creation: Design and implement dashboards that provide comprehensive overviews of data, powered by AI/ML insights.
• Graph Integration: Utilize libraries like D3.js, Chart.js, Plotly or Recharts to create interactive and visually appealing graphs and charts.
• Data Comparison: Implement features to compare data across different time periods and datasets.
• User Interaction: Implement AI-driven user interaction features such as chatbots, virtual assistants, and recommendation systems.
• State Management: Implement state management solutions using Redux and Context API.
• Collaboration: Work closely with backend developers to ensure seamless API integration and data flow.
• Performance Optimization: Optimize application performance and ensure cross-browser compatibility.
• User Testing: Conduct user testing and gather feedback to improve UI/UX.
• Code Quality: Write clean, maintainable, and efficient code, participate in code reviews, and provide feedback to peers.
• Documentation: Maintain comprehensive documentation for the frontend codebase and components.
• Industry Trends: Stay up-to-date with the latest industry trends and technologies to ensure the application remains current and competitive

What The Role Is

We are looking for an GRC Operations Officer based in Chennai. This is a new role within the growing IT Compliance function, where you will be responsible for handling audits, implementation of information security policies etc,. The successful candidate will be comfortable working with the team on implementing frameworks and providing support for internal and external stakeholders. Reporting to the IT Compliance Officer for our Chennai team, this role is integral to the successful growth of the team as well as wider company performance.  

What You’ll Do

• Contribute and assist with continuous improvement of company policies, practices, and procedures
• Review, modify and maintain existing practices and policies to reflect our operations and values within specific industry-standard frameworks like ISO and NIST, among others
• Provide support for internal and third-party audits
• Respond to due diligence and TPRM requests from customers and other interested parties.
• Support internal staff with GRC-related questions and topics
• Develop, maintain and execute awareness programs
• Be a local representative of the company’s GRC group and manage the physical security requirements for the location
• Work independently and prioritize multiple tasks and adapt to needed changes
• Effectively communicate risks to diverse audiences, both in writing and verbally
• Apply a risk-based approach to planning, executing, and reporting on audit engagements and auditing process;

What You’ll Bring

• 2-5 years IT Security, IT risk, IT auditing, and/or IT Compliance experience within a technology company, accounting firm,  or others.
• Bachelor's degree or equivalent work experience working in compliance/GRC team.
• Exceptional organisational skills and attention to details.
• Knowledge of applicable domestic and internationally recognized information security management, governance, and compliance principles, practices, laws, rules and regulations;
• Information systems auditing, monitoring, controlling, and assessment process.

Perks & Benefits: 

• Competitive base salary
• Equity - every employee is a stakeholder in our enormous upside
• A tech-first company culture driven by entrepreneurial thinking and talent
• A great team working in unison towards the same mission
• Transparency is what our product is built on—and so is our culture
• Generous health insurance benefits for employees and their dependents
• Parental leave.
• Flexible work schedule and work-from-home options
• Flexible PTO

We at Prabhubhakti having an audience of 4.9 mn users are actively looking for young and energetic reporters to join our team as a freelancer.

Roles and Responsibilities include:

On-ground reporting of topics related to mythology.

Conducting interviews with interested people who have a deep interest in mythology.

Curating interesting content in nearby areas.

Making well-presented videos of places related to Ramayana, Mahabharat etc.

Covering famous religious places/festivals and finding the best interesting information.

Experience - 1 year

Salary - 50k - 75k

As an Architect, you would be expected to:

• Own the overall architectural decisions, design, and development of technology.
• Lead a multi-disciplinary team responsible for the full lifecycle of product development and testing.
• Play a significant role in the career development of others. Work with engineering teams to provide continuous architecture and design mentor-ship / leadership and be a source of support that ensures successful product delivery and operational excellence in production.
• Actively participate in design reviews, improve product delivery and align teams across the organization towards coherent architectural strategies.
• Deliver artifacts that set the standard in your organization for engineering excellence, from designs to algorithms to implementations.
• Help others understand when it is appropriate to create new versus reuse or extend existing software solutions.
• You will develop systems, component architectures, and APIs that meet the test of time. Articulate and evangelize architectural principles that ensure that system components fit and last and align with the company's business direction.

You would be a good fit if:

• You will have worked in past faced product companies and at least 8 years of experience
• Should have been part of scalable product development cycles with either large data handling or large transaction processing exposure.
• You will also possess a good understanding of object-oriented design, algorithms, Web Applications Architectures, and Microservices.
• Experience developing cloud software services and an understanding of design for scalability, performance, and reliability
• Champion a culture of innovation, in an environment that requires high levels of scalability, security, and reliability.
• You are an excellent collaborator & communicator. You know that start-ups are a team sport. You listen to others, aren’t afraid to speak your mind and always try to ask the right questions. You are excited by the prospect of working in a distributed team and company.
• Solid coding skills with the ability to drive teams through massive refactoring exercises & improve coding standards across large codebases.
• Hungry to make an impact ethically and effectively, with deep empathy for end consumers.
• Any open-source code or contributions to OSS projects would be a bonus!

What do we offer?

• A multicultural and diverse team of colleagues from all over the globe Mission-driven and fast-paced, entrepreneurial environment
• Competitive salary and other benefits
• Hybrid of work-from-home and work-from-office with full management support during Covid time
• A collaborative and flat company culture

What’s in it for you?

Do you truly want to make a difference and revolutionize the lives of millions of business owners? Do you thrive in an environment where moving at light speed and embracing new challenges every day is essential? If yes, Lummo (earlier BukuKas) is the perfect place for you!

Full Stack Developers at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.

Seenit’s suite of products enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping.

We would welcome someone to the team who:

• Loves to write “clean”, well designed code to solve complex problems
• Can design, develop and test the core product software and databases to ensure strong optimization and functionality
• Is inclined to contribute in all phases of the development lifecycle and takes end to end ownership of the project
• Follows best industry practices
• Is excited to support others to succeed and shine in a collaborative team culture

• 1+ years of experience in developing web based applications
• Good knowledge of NoSQL databases, and query optimisations
• Experience with MongoDB, Express JS, React JS, Node JS
• Ability to pay attention to UI detail and develop amazing, non-standard user experiences
• Exposure to TypeScript will be plus