BigCommerce Lead

Job Title: Ecommerce – Content Quality

Location: Remote

About Us:  At Suntek.AI, is at the forefront of helping eCommerce businesses optimize their operations through advanced AI solutions and comprehensive eCommerce store management. Our goal is to empower online retailers with state-of-the-art technology that enhances efficiency and drives growth.. We're looking for an Associate Product Manager – Artificial Intelligence who shares our enthusiasm for learning, experimenting, and solving real-world problems with technology.

Position Overview

We are seeking a meticulous Ecommerce- Content Quality to review product listings and ensure the accuracy, consistency, and alignment of product images, descriptions, and specifications with the actual products. The ideal candidate will have prior eCommerce experience, strong attention to detail, and proficiency in MS Excel.

Key Responsibilities

• Review product listings to ensure accuracy in images, descriptions, and specifications.
• Cross-check product images with descriptions to maintain consistency and eliminate discrepancies.
• Identify, document, and report mismatches or errors in product data, working closely with the content team and vendors to resolve issues.
• Conduct regular audits of the product catalog to ensure all product details are up-to-date and accurate.
• Collaborate with merchandising, content, and IT teams to address product data accuracy issues.
• Utilize MS Excel to track, analyze, and report discrepancies or trends in product data accuracy.
• Maintain consistency across product categories to enhance user experience.
• Assist in troubleshooting issues related to incorrect product data.

Qualifications

• 3-4 years of experience in eCommerce quality control or product data management.
• Strong attention to detail with the ability to identify discrepancies in product content.
• Proficiency in MS Excel (VLOOKUP, pivot tables, data analysis, and reporting).
• Hands-on experience with eCommerce platforms (Shopify, Magento, WooCommerce, etc.).
• Familiarity with Product Content Management Systems (CMS) and basic web technologies.
• Excellent communication skills and ability to collaborate with cross-functional teams.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Ability to work independently and take ownership of product accuracy checks.

Desired Skills

• Experience with image/content validation tools or eCommerce testing software.
• Knowledge of SEO best practices for product content and listings.
• Familiarity with web design standards and basic HTML is a plus.

Why Join Us?

• Competitive salary and benefits.
• A dynamic and collaborative work environment with growth opportunities.
• Work with a passionate and innovative team in the eCommerce industry.
• Gain exposure to a diverse range of products and industry-leading technology.

Role & Responsibilities:

• Owning offline/retail P&L
• Identifying potential locations for expansion following the company’s expansion strategy
• Liaising with various agencies in the space search
• Carrying out a detailed feasibility study on chosen locations
• Negotiation with the malls/agencies and finalization of related documents & pricing.
• Creating & implementing the organization chart for the offline/retail function
• Collaboration with the Marketing team and VM for In-store marketing/promotions and for external ATL/BTL activities
• Generates ideas about future retail activities to ensure a cutting-edge strategy; maintains up-to-date knowledge of the marketplace, competitors, and trends
• Takes a lead role in building a strong sales management culture with the operations team; spends time coaching store managers, identifying skills and opportunities for development; provides advice and guidance on Store manager issues when needed.
• Maintains and constantly develops innovative and cost-effective stock generation; monitors stock weekly to achieve bottom-line sales budget against monthly targets
• Implementation of ERP and other Technology resources for effective Business Decision Making

Expected skill sets:

• Experience of 12 -14 years with established brand(s) in the Lifestyle Retail category.
• Critical experience in Sales and/or Retail Operations is a must
• Should have worked across the key retail formats viz EBO, LFS, and MBO.
• Experienced in managing relationships at a senior level and managing a diverse (in terms of skill base and experience) team of people.
• Must be able to demonstrate the ability to c
• ontribute and successfully deliver against a business strategy.
• Excellent communication skills - verbal, written to include report writing and group presentations
• Commercially sound with a good understanding of profit and loss accounting and the influence of operating factors e.g. volume v price
• Excellent organization skills, able to prioritize
• A collaborative team player concerned with the team's success as well as individual performance

Why join us?

We are a young and dynamic team, so you will get to make a significant impact, learn a lot, and have fun in the process. We are building our team as well, so this is a great opportunity to quickly climb up the ladder and become among the top D2C experts in India.

We are a funded, capital-efficient business, with best-in-class D2C founders as our investors. We are rapidly growing, so you get to be a part of the hyper-growth phase and quickly grow with us.

Job Details:

• Work timings: Mon to Sat, Work from Office role
• Office location: Mumbai
• CTC: As per market standard
• Reporting: To founder

Responsibilities:

• Craft compelling and customized proposals on Upwork to secure new business opportunities.
• Conduct thorough research to understand client requirements and write proposals accordingly.
• Maintain a strong understanding of our services, industry trends, and competitor offerings.
• Ensure proposals are submitted within specified deadlines, meeting high-quality standards.
• Communicate effectively with potential clients to address queries and provide additional information as needed.

Requirements:

• Proven experience as a BDE with a track record of successfully securing projects.
• Strong command of written English with exceptional grammar and communication skills.
• Minimum of 2 years of experience in proposal writing or a related field for Experienced candidates.
• Excellent research and analytical skills to write proposals to client needs.
• Detail-oriented and able to manage multiple proposals simultaneously.

 Listening to our B2B Customer’s concerns and handling product related complaintsor

queries on TAT basis.

 Contribute ideas to resolve customer problems to improve productivity.

 Maintain and update customer documentation as needed.

 Handle customer complaints, provide appropriate solutions and alternatives withinthe time

limits; follow up to ensure resolution.

 Actively listen to the concerns with a Solution Oriented approach.

 Manage transactions over CRM

NOTE -

1. Exciting Work Culture at Product Based Firm 

2.Male Candidates are preferred. 

3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)

4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours) 

5. Overtime pay and Medical Benefits 

6. Full time Work from Office Role 

7. Upskilling and continual education 

8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005

Your job as a business development manager is to identify sales leads, pitch services to new clients and maintain a good working relationship with new contacts and exisitng customers.

Your role will include:

• Following up new business opportunities and setting up meetings
• Planning and preparing presentations 
• Communicating new services to prospective clients
• Overseeing the development of marketing literature
• Writing reports
• Providing management with feedback
• Using effective communication skills to build and develop relaionships in the industry