Big Data Engineer

Experienced ServiceNow Developer who will be responsible for designing, developing, and integrating IT enterprise software solutions with a focus on frameworks, programming, troubleshooting, and debugging IT software issues, aligned with strategic goals and technology needs.

You will collaborate with cross-functional teams to gather and refine project requirements as part of the development lifecycle from conception to delivery.

Responsibilities:

System Operations (50%)

Resolve technical issues and provide in-depth support.

Analyze and troubleshoot application performance problems.

Escalate issues to appropriate teams when necessary.

Develop and maintain support documentation.

Assist in user training and communication.

System Design and Integration (40%)

Develop IT software applications based on project requirements.

Design and implement new features with guidance from senior developers.

Collaborate with cross-functional teams on coding and testing.

Take ownership of specific modules or components.

Contribute to technical documentation and participate in code reviews.

Planning (10%)

Participate in project planning and estimation.

Contribute to the development of technical strategies for projects.

Collaborate with architects to align solutions with enterprise goals.

Provide input into the selection of technology stacks and frameworks.

Qualifications

Knowledge/Skill Requirements

ServiceNow experience implementing ITSM, ITOM, ITAM (Incident, Change, CMDB, Discovery, Service Mapping, Service Portal, Mobile, etc.)

ServiceNow experience with HRSD, CSM, or SPM is a plus.

ServiceNow experience developing service catalog items and custom applications.

ServiceNow experience integrating with third-party applications such as Jira, Workday, Oracle, using Integration Hub and RESTful implementations.

ServiceNow experience with IDP solutions (LDAP, SSO, SAML).

ServiceNow experience creating/maintaining a secure UI and data environment (ACLs, business rules, UI policies, data policies, client scripts, etc).

Excellent problem-solving and analytical thinking skills.

Solid understanding of fundamental web technologies like REST, HTTP verbs, DOM, Web security, etc.

Demonstrated ability to manage priorities, context switches, and make efficient use of shared resources.

Demonstrated ability to work well in a fast-paced environment with user-centered, iterative design and development processes.

Demonstrated ability to identify risk and escalate issues appropriately.

Strong proficiency in JavaScript/ES6, including DOM manipulation and the JavaScript object model.

Experience in high-level programming languages, such as Java, Python, JavaScript, Perl, etc.

Experience with RDBMS such as SQL Server, MySQL/MariaDB, PostGreSQL.

Experience presenting to all levels of users (internal and external) in English.

Operations Executive – Roles and Responsibilities

Objective:

To manage and support the day-to-day operations related to training delivery, ensuring sessions are executed smoothly, stakeholders are aligned, and operational data is accurately maintained.

🔧 Core Responsibilities

1. Training Session Coordination

Responsibilities:

• Coordinate and execute training sessions as per schedules.
• Ensure trainers and learners have all necessary information and access.
• Prepare training kits, tools, and digital resources.

Key Tasks:

• Send session invites and joining links (Zoom/MS Teams).
• Share pre-training materials with participants.
• Monitor live sessions and assist with technical support if needed.

2. Trainer & Client Communication

Responsibilities:

• Act as a liaison between trainers, learners, and internal teams.
• Ensure smooth communication before, during, and after training sessions.
• Address basic queries and escalate issues where needed.

Key Tasks:

• Confirm trainer availability and session readiness.
• Communicate session changes, delays, or cancellations.
• Collect trainer session feedback and pass it to QA or management.

3. Data Entry & Reporting

Responsibilities:

• Maintain accurate records of sessions, trainers, attendance, and client feedback.
• Assist in preparing performance, delivery, and utilization reports.
• Ensure real-time updates to CRM, LMS, and other internal tools.

Key Tasks:

• Update trackers (Google Sheets/Excel) after each session.
• Log trainer invoices, session feedback, and issue tickets.
• Support weekly and monthly reporting tasks.

4. Operational Support Activities

Responsibilities:

• Support the broader operations team with document prep, session audits, and internal coordination.
• Help troubleshoot last-minute issues related to tech, scheduling, or trainer no-shows.
• Coordinate across teams (sales, finance, sourcing) to close operational loops.

Key Tasks:

• Help prepare certificates of completion for learners.
• Follow up on trainer documents for finance team (for payout processing).
• Update session timelines or calendars as per changes.

5. Quality & Compliance Assistance

Responsibilities:

• Ensure sessions meet delivery quality benchmarks.
• Follow checklists and SOPs for session execution.
• Support compliance documentation for certified programs (e.g., PMI, ITIL, Scrum).

Key Tasks:

• Track feedback scores and session satisfaction ratings.
• Help review recordings or reports for quality assurance teams.
• Flag non-compliance issues to senior operations members.

🧠 Required Skills:

• Strong communication & interpersonal skills
• Basic knowledge of CRM/LMS tools and Google Workspace
• Attention to detail and time management
• Team-player with multitasking ability
• Willingness to work flexible hours across global time zones

About Company

Our client is one of the strongest Consumer brands in the Bakery category, having a 25000 sq ft state-of-the-art centralized manufacturing facility with European equipment near Ahmedabad, Gujarat. The founding team consists of a ‘Master Baker’ from Le Cordon Bleu, Paris, one of the finest culinary institutes in the world and an IIM-A alumni with a McKinsey background.

Job Description:

1. Product Development:

- Includes new product development, product improvement, process improvement and optimization.

- Formulate bakery recipes for products such as cakes, cookies and dough in general that will deliver optimal flavor systems which comply with cost, product concept design, and regulatory and sensory requirements. 

- Create recipes that are consistent with the company philosophy of “honest dough” that optimize the taste experience and achieve preference in testing with target consumers

- Develop and implements the technical plans for multiple food development projects simultaneously

- Project work includes all phases of New Product Development from initial prototype development, to pilot plant scale, to full-scale commercialization.

- Design and executes experiments, analyze and interprets data to make sound technical recommendations for specific projects

- Prepare prototype food products using the research lab, pilot lab, manufacturing facilities and equipment as required.

- Provide solutions to a wide range of challenges by applying technical knowledge and experience

- Collaboration with cross-functional teams and technical peers, throughout the development of new products and processes

- Develop and implements cost savings ideas through formula and process optimization.

- Projects like improving certain product attributes like nutritional value, shelf- life etc

- Training the workforce on the new products and processes, making product barcode labels and supervising the production of the pilot batch.

1. Quality Assurance:

- Includes all areas and processes of the plant like production, packaging, raw material inspection etc.

- Ensuring regulatory compliance

- Conducting regular internal audits

1. Raw Material Quality Control:

- Supervision of all raw material quality checks and inspections including food ingredients, water, packaging material, cleaning supplies etc.

- Ensuring proper documentation is maintained

1. Finished Product Testing:

- Sending products for testing including nutritional information, a shelf- life, quality etc. and documenting the same

- Suggesting any health/nutritional claims or taking corrective action (if required) based on the tests

1. Miscellaneous:

- Other miscellaneous tasks like creating content for product packaging, description etc.

- Coordination of external visits, audits, training, workshops etc.

Qualification, Experience, and Skills required:

•  2- 4 years experience in a food manufacturing environment and QC Lab
• B.Sc. or equivalent degree in Food discipline.
• Previous Project Management experience.
• Strong leader with good interpersonal and communications skills with the ability to communicate across departments/suppliers and external customers.
• Strong organizational, and project management skills to assist with critical path deadlines and project priorities.
• Working knowledge of the factory and raw materials currently used on site.
• Can effectively time manage -  to structure the team's day efficiently with regards to differing priorities/workloads as well as working to tight deadlines.
• Hardworking and passionate with an eye for detail.
• Ability to problem solve

Job description:

• Hands on skills in Java programming languages
• Experience of testing of Cloud Native applications with exposure of Kafka.
• Understanding the concepts of K8, Caching, Rest / GRPC and Observability
• Experience with good programming or scripting practices and tools: code review, ADO/Jenkin etc
• Apply expertise in Java, API Testing, Cucumber or other test frameworks to design, develop and maintain automation test suites.
• Intimate familiarity with QA concepts: white-/black-/grey-box testing, acceptance/regression test, system integration test, performance/stress test, and security tests

• Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

• Liaise with the Marketing Team, in order to deliver accurate information of new promotions and games updates to BPO Sales and Operations Team.

• Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials

• Deliver training and standardize flow handling process to BPO Sales and Operations Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction

• Liaise with leads across Sales and Operations function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard

• Deliver training, constructive feedback, and coaching of the trainees/agents, in order to improve customer service and engagement skills and communication

• Identify and assess the training needs of the business organization.

• Create a curriculum to facilitate strategic training based on the organization's goals

• Develop annual training programs and development needs assessment.

• Effectively manage the training budget.

• Obtain and /or develop effective training materials utilizing a variety of media.

• Train and coach managers, supervisors and others involved in employee development efforts

• .Evaluate organizational performance to ensure that training is meeting business needs and improving performance

• .Becoming a business partner to department heads, provide solutions and help identify challenges.

The specific responsibilities and requirements for a Call Centre Trainer - English Speaker in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards.

Salary : Php50,000 - Php65,000

Work Experience Requirements

1. High interests in BPO set-up of Sales and Operations, especially in people development.

2. Ability to build relationships with employees to improve employee well being while upholding company values.

3. Ability to present and communicate effectively.

4. High analytical thinking, planning, organizing, and creativity.

5. Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, and working with a target to execute and review.

6. Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation

7. Microsoft Office & Presentation Skills

8. Independent

9. Structured thinking, able to evaluate problems

10.Positive and energetic outlook

11. Willing to be placed in Cambodia

If you are a great Java developer with experience in building scalable SaaS web applications and looking for an opportunity in building world-class products using cutting-edge technologies, please read on.

Nimesa is a Data Protection & Copy Data Management company creating an enterprise-class Backup & Recovery solution. Our product can cater to the needs of the enterprise AWS users who are looking for a 360 Data Protection solution that can do more than just Backup & Recovery.

As a Senior R&D Engineer, You will

• Design and build scalable complex systems with Java and Spring
• Contribute to the development of new features, debugging, and deliver timely fixes
• Perform peer code reviews in order to ensure quality standards

• Experience with Java, Spring Boot, AWS.
• Good at Design patterns, Algorithms.
• Experience with relational databases like PostgreSQL and MySQL
• Good understanding of web programming like REST and HTTP
• Strong Knowledge of Java Concurrency and Collection frameworks
• Knowledge of microservices architecture, messaging systems (RabbitMQ or Kafka), and docker is good to have
• Insights on workings of Database, Queues, Cache, servers.

Commercial / residential Building experience is a must.

Industrial building exposure will not be considered relevant experience.

Material Planning

Monitoring progress of project assigned

Coordination with Project Team, Consultants, Quantity Billing