BDE (Online Bidder)

We are looking for a Customer Care Specialist who will be entrusted the following responsibilities

*Handle Customers Inbound And Outbound Calls.

* Solving day to day queries of parents and school admin .

* Explaining them About Products / Offers / Services as and when required

*Creating social media posts/contents and will be an integral part of the Digital Marketing team

Will be posted in a premiere school in Gurgaon who happens to be our client.

Qualifications : Graduate

Excellent English communication skills Verbal and Written

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

Work Location: Chennai

Work Experience: 5 to 8 Years

• Experience in working with Core Java (Ver 11), Spring, Spring Boot, Hibernate, JSF or Primefaces, SQL
• Familiarity with working with Jasper, Rest API is added plus

• Design, develop, implement, and maintain java application phases, code, and software
• Programming, testing, and debugging
• Competence and comfort using multiple frameworks
• Ability to gather accurate requirements and work closely with stakeholders
• Strong attention to detail with the ability to identify errors 

• Graduate in Computer Science / Computer Applications / Engineering / Information Technology

• Provide accurate translations of texts.
• Attend meetings to translate discussions.
• Continually take language fluency assessments to certify fluency.
• Liaise with colleagues to ensure that translations are true to the original meaning.

• Strong proficiency with JavaScript and TypeScript
• Knowledge of Node.js and loopback 4 frameworks
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Basic understanding of front-end technologies, such as React
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git

Role: Full-Stack Lead Software Developer – Building Materials Start-up

Experience: 5+ Years preferred (3+ years mandatory)

Location: Hyderabad

About the Company: AndesInfra Solutions is a Hyderabad based Building materials start-up. The founders have over 20 years’ experience in the industry having worked with reputed clientele over these years. The start-up is re-defining how products and services are offered in the construction industry by focusing on driving better efficiencies. Powered by Technology and Innovative business models, the start-up is aiming to solve the root causes of project cost and time over runs, service delivery and quality assurance.

About the Industry: The real estate sector in India is expected to reach $1Trn by 2030 and contribute to ~13% of India’s GDP by then. The industry is heavily fragmented with most players struggling for efficiencies. There is a growing trend towards product modularization and service orientation leading to greater stress on efficiencies.

Overview of the role: As the full-stack lead developer, you are part of the organization’s senior management team leading the technology team. You will work with both internal and external members to build, test, deploy and maintain high quality software products/enhancements

Job Description:

• You are expected to write high quality code for applications, database integrations, interfaces and code enhancements
• You will lead the entire cycle of software development to delivery and maintenance. You must be comfortable working with agile, lean and continuous delivery practices
• You are expected to recommend, design and implement the optimal choices on technology, tools and architecture
• You will keep sanctity of the code and structure when working with external teams
• You must ensure the overall security of the applications and the data
• You are expected to lead code reviews, cloud deployments/Dev-Ops
• You are expected to build, coach and lead the technology team to successful deliveries
• You are expected to build a tech team for the company, that works under your leadership

Skills Required:

• 4+ years’ deep experience across All of MEAN Stack
• Must be well versed with Javascript, Typescript, HTML, CSS, Angular 12, Docker
• Must have expert level data modelling skills
• Must have been involved in the launch of IOS and Android Apps or Progressive Web Apps
• Must have built and/or managed and technology team in your previous organizations
• Must be able to work cross-functionally and demonstrate business acumen and judgement
• Having an appreciation/some background in construction industry is a plus

Salary Offer:

• Competitive salaries
• Generous equity
• Flexible work hours