SAP Ariba Upstream/Downstream

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

Mandatory (Experience 1): Must have 3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Mandatory (Experience 3): Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Mandatory (Experience 4): Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Mandatory (Experience 5): Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Mandatory (Note): Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

Mandatory (Company): B2B SaaS (Technical complex)

Location: Pan India (Hyderabad / Chennai preferred)

Responsibilities

• Develop and maintain SOA-based process applications using JBPM.
• Define and model business processes using BPMN 2.0 on a BPM platform.
• Write clean, efficient, and maintainable code, ensuring best practices in configuration management and code refactoring.
• Collaborate with cross-functional teams to define and implement solutions to business process needs.
• Perform code reviews, troubleshoot issues, and provide innovative solutions.
• Work on UI development and integrate with backend systems.
• Deploy and maintain applications on servers like WebLogic, WebSphere, Apache Tomcat, or Jetty.
• Stay updated with new technologies and tools to improve development efficiency.

Key Requirements

• 4+ years of professional experience in building applications.
• Strong development experience with BPM engines, specifically JBPM (mandatory).
• Hands-on experience in SOA-based process applications.
• Proficient in Java, JSP, Servlets, SQL, and frameworks like Struts/Spring/Hibernate/MyBatis.
• Knowledge of HTML5, CSS, JavaScript languages.
• Familiarity with BPMN 2.0 and querying BPM APIs.
• Experience with application servers like WebLogic, WebSphere, Apache Tomcat, or Jetty.
• Strong problem-solving skills and excellent communication abilities.

Role & Responsibilities

• Design Automation framework and develop automated test scripts to maximize efficiency
• Integration of automation suites with tools such as browser stack
  Writing and executing automated tests for new features
• Mentoring the juniors and contributing to peer reviews
• Participate in design reviews and provide feedback on features and usability as accurately as possible and come up with possible test requirements
• Identify test data requirements and generate required data to support testing
• Completion of the tasks without creating a dependency
• 6 years of experience writing automated tests and frameworks from scratch for automating Mobile App using tools such as XCUITest, Appium, UIAutomator etc. Good exposure in Mobile App Automation testing using any framework
• Experience working on scripting or programming languages (Java, Python) Hands-on experience with TestNG frameworks
• Familiar with agile software development cycles and security testing
• Strong technical and analytical skills; ability to understand complex systems and design tests around integration and interface points
• Knowledge of general QA procedures and methodologies, as well as software development fundamentals. Familiarity with tools like postman, Burp suite and mobile app development tools.
• A practiced eye for pixel misalignments, margin errors, and other visual details.

• Identify, contact and engage prospective clients.
• Online ad sales.
• Make daily sales calls/presentations and bring revenue for the company. 
• Convert leads coming from the website.
• Create and implement strategies to seek out potential partners to promote our solutions.

About us:

We are one of the leading Influencer marketing agencies in India that help in ideating brand campaign strategies and backing them with effective advocacy solutions so as to deliver high-quality engagement for the brand. Boasting a base of over 25000+ social media influencers and bloggers, it helps you find the right influencer for your brand. Brands who trust LetsInfluence include giants like Flipkart, Boat, MPL, Oyo, Bytedance, TimesInternet, Snapdeal, Cosco, Meesho, Bombay shaving company among 100+ other top brands. To know more, checkout our website url: http://www.letsinfluence.io">www.letsinfluence.io

We specialize in working with brands for movie integrations, web series integrations, and Influencer Marketing and Celebrity endorsements. We are the voice of new-age influencers and create stunning campaigns.

Role: Business Development Intern

Location: Currently we are headquartered in Gurgaon, Haryana. But this internship will be complete work from home.
Job Type: Permanent

Flexible Working Hours: 9 hrs (Mon - Fri)

Experience: 0 - 1 Years
Internship Duration: 6 months

Looking for females only!

We’re looking for an ambitious and energetic Business Development intern to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth by increasing revenue through boosting sales and forging strong relationships with clients.

Sounds like your kind of company? Great! Here’s what this role entails:

• Develop a growth strategy focused both on financial gain (increase in revenue) and client satisfaction.
• Lead generation, client meeting, negotiations and achieving the desired targets of acquiring new brands.
• Conduct research to identify new markets and client needs and focus more on how to do sales and increase revenue.
• Build long-term relationships with new and existing clients
• Provide trustworthy feedback and after-sales support
• Set up processes for maintaining records of leads, sales, revenue, invoices, agreements, sales contracts and guidelines, etc.
• Developing quotes and proposals for clients.
• Increasing the value of current clients while attracting new ones.
• Promote the company’s products/services addressing or predicting clients’ objectives.

What you’ll need to succeed

• Bachelor’s degree in business, marketing or related field.
• Experience in sales, marketing or related fields.
• Strong communication skills and influencer marketing knowledge.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.

Skills & Qualifications

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Knowledge of multiple back-end languages (e.g. PHP, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Knowledge of AWS Cloud (EC2,S3,Lambda,SES) 
• Familiarity with databases (e.g. MySQL, DynamoDB, MongoDB), web servers (e.g. Apache, Nginx, Tomcat) and UI/UX design
  Knowledge of code versioning tools (such as Git, SVN).
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, or relevant field

• Benefits
• Being part of a startup that’s turning out to be a game-changer, you will be blessed with:
• Freedom to try new things.
• 2 Saturday’s off.
• Dress code – Casual.
• Take-it-when-you-need-it vacation.
• No. of working days:- 05