Automation QA Lead

A simple invoicing and payments app trusted by 20L+ SMEs in India, which is backed

by Y Combinator and top-tier VCs and Angel Investors from Silicon Valley and India. We make it easy

for local businesses to invoice their customers over WhatsApp. businesses can send a

WhatsApp message with a link that allows their customers to pay instantly with various payment

methods.

Job Summary:

As an Inside Sales Associate at Swipe, you will be the voice of our company. You are the first point of contact for potential customers, responsible for demonstrating the value of our product and driving

our growth engine. You will be instrumental in converting leads into loyal users, managing the entire initial customer journey from first call to successful onboarding.

What you will do:

● Conduct engaging online product demos via platforms like Google Meet/Zoom, tailoring

presentations to meet specific customer needs and address queries effectively.

● Initiate inbound calls to identify potential customers from leads, implementing follow-up

procedures to nurture leads and convert them into active customers.

● Manage the end-to-end customer onboarding process, ensuring a seamless transition from sales to product utilization.

● Maintain detailed records of all sales activities, customer feedback, queries, and interactions using CRM tools for accurate and up-to-date information.

● Report customer feedback, suggestions, and market insights for continuous improvement.

What we’re looking for

● Experience: You have prior experience of 6 months to 2 Years (internship or full-time) in sales or business development.

● Exceptional Communicator: You possess excellent communication and presentation skills,

● with the confidence to clearly and effectively demonstrate products to potential customers.

● Strong Interpersonal Skills: You are a natural relationship-builder, capable of managing

● interactions with empathy and professionalism.

● Goal-Oriented: You are driven by targets and motivated by the challenge of converting leads

● into successful customers.

● Must be fluent in Hindi.

Location - Gachibowli, Hyderabad | CTC: 5 - 6.5 LPA | 6 Days Working

Customer Support & Quality Assurance Executive

Location: Hyderabad (Onsite)

Experience: 1–3 years in QA, tech support, or similar role

Department: Product & Customer Success

The Opportunity

At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.

This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.

What You’ll Do

Quality Assurance (QA)

● Review and analyze product specifications and user requirements to ensure complete understanding.

● Design, execute, and maintain test cases for web and mobile applications.

● Log, track, and manage bugs; work closely with developers to ensure timely fixes.

● Conduct regression, functional, and usability testing to ensure every release is rock-solid.

● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.

Customer Support

● Provide timely, professional assistance via email, chat, or phone to global customers.

● Manage and support multiple customers simultaneously, prioritizing effectively.

● Use AI-driven knowledge bases and tools to quickly resolve common queries.

● Document and escalate complex issues to the right teams for resolution.

● Help onboard new customers by guiding them through key features and best practices.

● Collect feedback, identify recurring pain points, and share insights with the product team.

What You Bring

● Any bachelor’s degree — we value skills and attitude over specific majors.

● 1–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).

● Excellent English communication skills (verbal & written).

● Ability to handle multiple customers and tickets simultaneously while staying organized.

● Strong understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).

● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.

● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.

● A proactive, problem-solving mindset and the ability to manage multiple priorities.

Why WINIT

● Be part of a global leader in AI-powered Sales & Distribution solutions.

● Work in a role that blends technical expertise with customer interaction — no two days are the same.

● Learn and apply the latest AI tools to improve your efficiency and impact.

● Collaborate with talented teams in a culture that values innovation and continuous improvement.

● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.

If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

Who We Are 

Studio Management (studiomgmt.co) is a uniquely positioned organization combining venture capital, hedge fund investments, and startup incubation. Our portfolio includes successful ventures like Sentieo (acquired by AlphaSense for $185 million), as well as innovative products such as Emailzap (emailzap.co) and Mindful Minutes for Toddlers. We’re expanding our team to continue launching products at the forefront of technology, and we’re looking for an Engineering Lead who shares our passion for building the “next big thing.”

The Role 

We are seeking a hands-on Engineering Lead to guide our product development efforts across multiple high-impact ventures. You will own the overall technical vision, mentor a remote team of engineers, and spearhead the creation of new-age products in a fast-paced startup environment. This is a strategic, influential role that requires a blend of technical prowess, leadership, and a keen interest in building products from zero to one.

Responsibilities

• Technical Leadership: Define and drive the architectural roadmap for new and existing products, ensuring high-quality code, scalability, and reliability.
• Mentorship & Team Building: Hire, lead, and develop a team of engineers. Foster a culture of continuous learning, ownership, and collaboration.
• Product Innovation: Work closely with product managers, designers, and stakeholders to conceptualize, build, and iterate on cutting-edge, user-centric solutions.
• Hands-On Development: Write efficient, maintainable code and perform thorough code reviews, setting the standard for engineering excellence.
• Cross-Functional Collaboration: Partner with different functions (product, design, marketing) to ensure alignment on requirements, timelines, and deliverables.
• Process Optimization: Establish best practices and processes that improve development speed, code quality, and overall team productivity.
• Continuous Improvement: Champion performance optimizations, new technologies, and modern frameworks to keep the tech stack fresh and competitive.

What We’re Looking For

• 4+ Years of Engineering Experience: A proven track record of designing and delivering high-impact software products.
• Technical Mastery: Expertise in a full-stack environment—HTML, CSS, JavaScript (React/React Native), Python (Django), and AWS. Strong computer science fundamentals, including data structures and system design.
• Leadership & Communication: Demonstrated ability to mentor team members, influence technical decisions, and articulate complex concepts clearly.
• Entrepreneurial Mindset: Passion for building new-age products, thriving in ambiguity, and rapidly iterating to find product-market fit.
• Problem Solver: Adept at breaking down complex challenges into scalable, efficient solutions.
• Ownership Mentality: Self-driven individual who takes full responsibility for project outcomes and team success.
• Adaptability: Comfort working in an environment where priorities can shift quickly, and opportunities for innovation abound.

Why Join Us

• High-Impact Work: Drive the technical direction of multiple ventures, shaping the future of new products from day one.
• Innovation Culture: Operate in a remote-first, collaborative environment that encourages bold thinking and rapid experimentation.
• Growth & Autonomy: Enjoy opportunities for both leadership advancement and deepening your technical skillset.
• Global Team: Work alongside a diverse group of talented professionals who share a passion for pushing boundaries.
• Competitive Benefits: Receive market-leading compensation and benefits in a role that rewards both individual and team success.

• Working closely with the Product Manager to create wireframes and visuals for web and app
• Conceptualizing and designing of merchandise

Desired Candidate Profile

• 1-3 years of experience in Graphic Designing
• Proficiency in design software like Adobe Photoshop, Adobe Illustrator, Adobe XD and Figma
• Understanding of UI & UX design
• Experience in merchandise designing    

• We are looking for a skilled React.js Developer to join our front-end development team. In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. You will also be responsible for profiling and improving front-end performance and documenting our front-end codebase.
• To ensure success as a React.js Developer, you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications. Ultimately, a top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Bachelor’s degree in Computer Science, Information Technology, or a similar field.
• Previous experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.