Audio Engineer

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Our business includes Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, Japan, US, and expanding rapidly. 

The Opportunity:

We are seeking a highly skilled Senior Software Engineer (Backend) to join our dynamic software development team. In this role, you will contribute to key backend projects, collaborate across teams, and play a vital part in delivering robust, scalable, and high-performance software solutions. As a senior engineer, you will work independently, make impactful technical decisions, and help shape the backend architecture while collaborating with a passionate, high-performing team.

You will work hands-on with products primarily built in Python, with opportunities to contribute to Golang. These technologies are at the core of our development stack, and your focus will be on building, scaling, and maintaining distributed services. Distributed systems are integral to our architecture, providing a chance to gain hands-on experience with maintaining and optimizing them in a fast-paced environment.

As a Senior Engineer, you are expected to:

• Write clean, maintainable, and testable code while following best practices.
• Architect solutions, address complex problems, and deliver well-thought-out technical designs.
• Take ownership of assigned modules and features, delivering them with minimal supervision.
• Contribute to code reviews and technical discussions, ensuring high-quality deliverables.

We highly value open source contributions and encourage you to check out our work on GitHub at Appknox GitHub. While no prior experience in security is required, our experienced security professionals are available to support you in understanding the domain.

This role offers a unique opportunity to work on cutting-edge technology, drive impactful solutions, and grow within a collaborative environment that values autonomy, innovation, and technical excellence.

Responsibilities:

• Drive backend development for a disruptive product in the Security domain, focusing on innovation, performance, scalability, and maintainability.
• Take ownership of the software design process, including designing workflows, system architecture, and implementation plans.
• Translate functional and technical requirements into detailed architecture and design, making independent decisions to ensure efficiency and scalability.
• Collaborate with cross-functional teams, including frontend and security teams, to deliver cohesive and high-quality solutions.
• Conduct thorough code reviews to ensure adherence to best practices, maintainability, and coding standards.
• Write clean, maintainable, and testable code using Django and Python, adhering to industry best practices.
• Design and implement scalable software components, frameworks, and APIs using Django and Django REST Framework (DRF).
• Troubleshoot, debug, and optimize existing systems to improve functionality and performance.
• Create detailed technical documentation, including flowcharts, layouts, and system requirements, to ensure clarity and alignment.
• Develop and enforce robust software verification plans, quality assurance procedures, and deployment strategies.
• Ensure timely delivery of software updates while addressing user feedback to enhance solutions.
• Provide technical expertise to solve backend challenges and participate in critical decision-making processes.
• Support team growth by sharing knowledge, fostering collaboration, and mentoring junior engineers informally as needed.

Requirements:

• 5–6 years of professional experience in backend development with a strong focus on Django and Python.
• Proficiency in Django REST Framework (DRF), relational databases, SQL, and ORMs (e.g., Django ORM, SQLAlchemy).
• Strong problem-solving skills with the ability to make independent technical decisions regarding system design and implementation.
• Hands-on experience in designing and developing scalable, maintainable, and high-performing backend systems.
• Deep understanding of software engineering practices, including Test-Driven Development (TDD), CI/CD pipelines, and deployment processes.
• Excellent communication skills, with the ability to document and present technical specifications and workflows clearly.
• Familiarity with cloud infrastructure, deployment pipelines, and microservices architectures is a bonus.
• Self-motivated and capable of working independently in a fast-paced environment with minimal supervision.
• Ability to handle ambiguity and adapt to rapidly changing business needs while maintaining focus on delivering quality solutions.

Work Expectations:

Within 1 month-

• Attend KT sessions conducted by the engineering and product teams to gain a deep understanding of the product, its architecture, and workflows.
• Learn about the team's development processes, tools, and key challenges.
• Work closely with the product team to understand product requirements and contribute to the design and development of features.
• Dive deep into the existing backend architecture, including database structures, APIs, and integration points, to fully understand the technical landscape
• Begin addressing minor technical challenges and bugs, while understanding the underlying architecture and tech stack.
• Begin to participate in creating action plans for new features, ensuring that design and implementation are aligned with product goals.

Within 3 months-

• Achieve full autonomy in working on the codebase, demonstrating the ability to independently deliver high-quality features from design to deployment.
• Take complete ownership of critical modules, ensuring they are optimized for performance and maintainability.
• Act as a technical resource for the team, offering support and guidance to peers on complex issues.
• Collaborate with DevOps to optimize deployment pipelines, debug production issues, and improve backend infrastructure.
• Lead discussions for technical solutions and provide recommendations for architectural improvements.
• Contribute to the design of new features by translating functional requirements into detailed technical specifications.
• Prepare regular updates on assigned tasks and communicate effectively with the engineering manager and other stakeholders.

Within 6 months-

• Be fully independent in their development tasks, contributing to key features and solving critical challenges.
• Demonstrate strong problem-solving skills and the ability to take ownership of technical modules.
• Actively participate in code reviews and technical discussions, ensuring high-quality deliverables.
• Collaborate seamlessly with cross-functional teams to align technical solutions with business requirements.
• Establish themselves as a reliable and proactive team member, contributing to the team’s growth and success.

Personality traits we really admire :-

• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with ideas and perspective to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process 

• Round 1 Interview - Profile Evaluation (EM)
• Round 2 Interview - Assignment Evaluation & Technical Problem Solving Discussion (Tech Team)
• Round 3 Interview - System Design (Sr. Architect)
• Round 4 Interview - Engineering Team & Technical Founder (CTO)
• Round 5 Interview - HR

Compensation

• Best in industry

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers are Enterprises and Fortune 500 companies.

Why Join Us :-

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.

Designation: Sr. RCM Executive

Required Experience: 1 to 3 Years

Shift Timing: 05:30 PM to 02:30 AM / 06:30 PM to 03: 30 AM

Working Days: 05 days (Monday to Friday)

Salary Criteria: Up To 40,000 INR

Key Responsibilities:

- Review and follow up on outstanding claims with insurance companies for medical services provided

- Initiate timely and effective communication with insurance companies to expedite claim processing and resolve payment discrepancies.

- Identify and resolve billing issues, including claim denials, rejections, and underpayments, through thorough investigation and follow-up.

- Maintain accurate and up-to-date records of all communication and actions taken regarding accounts receivable.

Cold calling to the client, Analyzing their requirements regarding the residential properties, scheduling their site visits and take proper followup till bookings of flats

As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.

Who we are

At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.

With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.

The team

The Telephony platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products.  Our systems are evolving and we need quality experts to inject confidence and stability into that evolution.   

We are looking for a highly skilled developer who is adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise.  If this is your type of paradise then you could be engineering automation systems that the development team will rely on daily.  

Who you are

• Experienced in developing flexible test frameworks and tools that substantially increase developer confidence.
• You work with cloud technologies, including the testing of REST services.
• You implement automatic reporting that will contribute to rapid resolution of failures.
• Capable of bringing together system testing with independently working components.
• Develop and execute comprehensive test strategies.
• You like mentoring other engineers about engineering, automation and testing best practices.

• You independently analyze and troubleshoot advanced Python code and microservices.
• You communicate and work cross-functionally and across management levels.
• You advocate for doing the right thing even if it’s difficult.
  
  

What you will achieve

In your first 3 months: Fluency

• You will develop a deep understanding of the technology stack, network traffic concepts and terminology.
• You will have developed a strong understanding and strategy for the independent nature of our testing needs.
• You will apply that strategy to design and start building an initial framework with reporting.
• You will commit multiple high-value automated tests and start the process of addressing CI failures.

In your first 6 months: Mastery

• You will contribute to design discussions and participate in code reviews. 
• You will continuously learn and expand the automation testing framework. 
• You will contribute to improving functional API documentation. 
• You will take ownership of test failures to ensure our CI system stays reliable.
• You will mentor and coordinate work with other SDETs
• You will start to explore performance and other testing areas of testing needs.

Bonus if you have:

• Knowledge of IP traffic concepts and terminology
• Experience with VoIP, Telecommunication Systems, and Communication technologies
• Familiarity with Google Cloud Platform (GCP), Docker or Kubernetes 
• Build automation that developers can use locally. 
• Hands-on expertise on various VoIP & TDM based testing tools like SIPp, Navtel, Spectra2 
• Experience in load testing complex real-time communication platforms

Benefits

Culture

We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged. 

Compensation and Equity

Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.

Healthcare and Wellness

Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!

Equity, Balance, and Belonging

At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Flexible Work Accommodations 

These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy. 

Education

We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Meals & Transportation

Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us. 

Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.