About HighLevel
Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 20,000 agencies and 220,000 small & medium businesses with a 600+ strong team that works entirely remotely across 15 nations.
We encourage you to check out our YouTube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the team
The mobile team maintains three apps: the main branded app HighLevel, the gray-label LeadConnector, and the white-label apps. Their goal is to provide SMEs with on-the-go solutions. These apps include features like an in-house CRM, reputation management, VOIP Calls, and invoice management.
Why should you join HighLevel?
HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel
- It’s never somebody else’s job
- We are passionately focused on adding value for our users
- We deliver fast using lean principles. We go to market in weeks instead of quarters
- A good idea always gets tested
- We take care of our team so our team can take care of our users
- We embrace that improvement is constant and iterative
- You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
About the role
HighLevel Inc. is looking for a Product Manager to join the mobile products team and own our mobile app and client portal mobile app. You will be assisting the team in identifying opportunities, proving legitimacy, seizing the opportunity, performing user interviews and designing solutions based on your findings.
The Client Portal Mobile App is an entirely new application designed to enable businesses to brand it and provide it to their clients. This app serves as a versatile platform for clients, offering them the ability to engage in various activities. Users can utilize the Client Portal App to access educational courses, participate in group discussions, efficiently manage their subscriptions and documents, and communicate securely with SMEs. This app will represent a valuable addition to the business-client interaction ecosystem, enhancing communication and service delivery.
Type - Full Time (Remote in India)
Your Responsibilities
- Understanding the aspirations, pain points and user behaviour of HighLevel customers
- Managing Mobile Apps of Mobile First company.
- Identifying good ideas, cutting, prioritizing and visualizing solutions
- Validating solutions with real users at the wireframe stage, gathering feedback from various stakeholders and users at the mockup stage and conducting beta launches for target segments
- Analyzing beta feedback and writing user stories
- Collaborating with support, customer success, devs and product teams to become an evangelist for your product area and building a strong relationship with other teams while you work in a cross-functional environment
- Instrumenting, analyzing and learning from the user behaviour when they interact with your features & products
- Working with Product Managers with a collaborative mindset and assisting them in achieving product objectives
Your Core Skills
- You are passionate about software products
- Managing Mobile Apps of mobile-first companies
- You have been involved in a successful (or unsuccessful) launch of a software product
- You have prior experience in either of the following
- UI/UX Design
- Software Development
- Marketing of a Software product or service
- Sales of a Software product or a service
- Product Management
- You understand the product development lifecycle or have a history of working on Software products
- You have been a leader either formally or informally and have demonstrated leadership skills in the past
- You can deconstruct software products and highlight good UX from bad UX
- You are well versed with SaaS and are generally aware of SaaS platforms out there
Additional Skills
- Experience in a B2B SaaS or agency environment
- You have been an APM or a PM before
- You have worked in an Agile or SCRUM environment
Subodh Popalwar
Software Engineer, Memorres
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
Similar jobs
Data AnalyticsOptiblack is a product growth firm that works with product leaders to drive revenue from data. Optiblack has worked with 50+ firms and created an impact of $300M+ USD
Optiblack is looking to add a product analyst that works with their clients on client engagement.
Job Descriptions
0. Monitoring
Look at data from various sources daily to understand insights
Identify areas of improvement
Create the dashboards as per requirements
Build tracking plan
1. Data Analysis
Gather and analyze data from various sources to extract actionable insights.
Use statistical techniques and data visualization to interpret trends and patterns.
Identify opportunities for product improvements based on data analysis.
2. Product Performance Evaluation
Monitor key product metrics and performance indicators.
Conduct regular evaluations to assess product performance against goals and benchmarks.
Identify areas of improvement and recommend strategies for optimization.
3. Market Research
Conduct market research to understand industry trends, customer needs, and competitive landscape.
Analyze market data and customer feedback to identify market opportunities.
Provide insights on target market segments and potential customer segments.
4. User Experience Enhancement
Collaborate with UX UI designers to improve the user experience of the product.
Conduct user research, interviews, and usability testing to gather feedback on product usability and satisfaction.
Recommend enhancements and features to improve user experience.
5. Requirement Gathering
Collaborate with stakeholders to gather and document product requirements.
Conduct interviews, workshops, and surveys to understand user and business needs.
Translate requirements into clear and actionable user stories or product specifications.
6. A/B Testing
Plan, execute, and analyze A/B Tests to evaluate the impact of changes or new features.
Use data from A/B tests to make data-driven decisions and optimize the product.
7. Reporting and Presentation
Prepare reports and presentations to communicate insights, findings, and recommendations.
Present data analysis and product performance evaluations to stakeholders and cross-functional teams.
Clearly articulate complex concepts in a concise and understandable manner.
Skills Required for a Product Analyst
1. Technical Skills
Data Analysis: Proficiency in using analytical tools and techniques to gather, analyze, and interpret data.
Tools: Mixpanel or similar
Market Research: Knowledge of market research methodologies, including data collection, analysis, and competitor analysis.
Product Management Tools: Familiarity with product management tools such as Jira, Trello, or Asana to manage product backlogs, roadmaps, and user stories.
User Experience (UX) Design: Understanding of UX principles and the ability to work closely with designers to enhance the user experience of the product.
A/B Testing: Experience in planning, executing, and analyzing A/B tests to measure the impact of product changes.
SQL and Database Knowledge: Proficiency in SQL to extract and analyze data from databases.
2. Workplace Skills
Communication: Strong verbal and written communication skills to effectively collaborate with stakeholders, present findings, and document requirements.
Problem-Solving: Ability to identify problems, gather relevant information, and propose practical solutions to improve product performance and user experience.
Critical Thinking: Capacity to think analytically, assess situations, and make data-driven decisions.
Stakeholder Management: Skill in managing relationships with stakeholders, understanding their needs, and balancing competing priorities.
Teamwork and Collaboration: Ability to work collaboratively with cross-functional teams, including product managers, designers, developers, and marketers.
Adaptability: Flexibility to navigate in a dynamic and fast-paced work environment, adjusting priorities as needed.
Attention to Detail: Strong attention to detail to ensure accuracy and precision in data analysis, documentation, and requirement gathering.
- Willing to relocated Bangalore
- 4+ years of relevant, hands-on Product Management experience at the leading
- Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS.
- 2+ years of Development/QA/Testing/Test Automation experience is a must.
- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must
Job Role and Responsibilities :
What you will be doing :
- Create use-cases, user stories, and detailed product requirements that clearly articulate the functionality of the product that will be developed and define Key KPIs
- Deeply understand the needs of current and target developers, customers, and partners through regular interactions and quantitative and qualitative research, and represent their voice to internal teams
- Monitor product metrics to identify how well the customers are using a particular feature and improve it accordingly
- Create world-class product documentation for all kinds of users. Create great In-product messaging that resonates with different personas
- Conceptualize and create educational product and solution content for a variety of platforms
- Collaborate with Engineering, Design, and Documentation teams to deliver an amazing product and an exceptional user experience time
- Meet regularly with key customer-facing teams to collect and analyse user feedback to shape new product ideas and user requirements
- Have strong solution skills in translating customer needs to product functionalities.
- Work with the leadership team in planning the product roadmap
- Convert ideas to prototypes and demonstrate them to the key partners
- Represent the company in product or domain-specific conferences and event
What we are looking for :
- 4+ years of relevant, hands-on Product Management experience at the leading Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS
- 2+ years of Development/QA/Testing/Test Automation experience is a must
- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must
- Industry experience and familiarity with UI design and best practices, general programming languages, and concepts, including web and mobile application architectures and components, and software-as-a-service concepts
- Excellent strategic thinking and prioritization skills.
- Ability to make difficult trade-off decisions and yet create a roadmap to achieve business goals
- Strong organizational skills: prioritization, effective time management, conflict resolution, risk identification, and mitigation
- Excellent communication and cross-functional teamwork skills: Leader, express ideas easily and clearly, run productive meetings, and decisive
- Experience with SCRUM/Agile development process
Hi
Greeting From MNR
Urgent opening for Product Manager
Location – Mumbai (WFO)
Position Overview:
Product Manager, who reports and directly works with the VP Operations and manages end to end product life cycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with the development team to deliver winning products in line with organization’s core values and ethics.
Primary Responsibilities:
- Automate workflows for Caregivers and Patients.
- Gathers, manages, and prioritizes business requirements..
- Works closely with Technology, Sales, Marketing, and support to ensure business case and customer satisfaction goals are met.
- Develops the business case for new products, improvements to existing products, and business ventures.
- Develops positioning for improving the app experience of gig workers
- Helps optimize conversion of leads from our own website.
- Contribute your expertise to product documentation, training materials and marketing collateral for each product offering.
Education and Experience:
Selection based on expertise and depth of domain in B2C sectors preferably startups which catering to target centric hyper-growth organizations. However prior experience of1-2years in Consumer Product Development/ Digital Consumer Product would be preferable.
Job Description-Product Manager-Do Your Thng
About The Company:
Do Your Thng is a branded content marketplace that helps brands multiply their social and digital media performance through unique content creation with the help of content creators and influencers across genres.
Product Manager Job Description
The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with all required teams to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.
Responsibilities:
- Define the product strategy, roadmap and own end-to-end product lifecycle.
- .Work with external third parties to assess partnerships and licensing opportunities
- Be an expert with respect to the competition
- Understand the business problem/void and craft a fitting product.
- Design, Develop and Deploy the product in close coordination with functional teams, with limited oversight.
- Dissect the requirements into user stories, Prioritize the backlog based on business value, define acceptance criteria.
-
Requirements:
- Relevant experience in software delivery, with a focus on product delivery and roadmap planning including experience in Agile Development methodologies.
- Knowledge and focus on superb user experience [UX], aesthetics and visual communication (Figma).
- Experience bringing a product from idea through to customer use and maintenance.
- Minimum of 2 - 4 years experience as a Product Manager working for a tech product, preferably on a mobile app
- Demonstrated success defining and launching excellent products
- Bachelor’s degree (MBA preferred)
- Excellent teamwork skills
- Proven ability to influence cross-functional teams without formal authority
Do Your Thng is a creator-first tech platform gunning to democratise influence and help creators build the strongest online communities. We’re looking for enthusiastic and dynamic professionals with the urge to take responsibility & ownership and drive the task to completion.
The Product Intern is responsible for the product planning and execution throughout the Product Life Cycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with all required teams to ensure revenue and customer satisfaction goals are met. The Product Manager Intern’s job also includes ensuring that the product supports the company’s overall strategy and goals.
Responsibilities:
- Define the product strategy, roadmap, and own end-to-end product lifecycle.
- Be an good learner with respect to the competition
- Understand the business problem/void and craft a fitting product.
- Design, Develop and Deploy the product in close coordination with functional teams, with limited oversight.
- Dissect the requirements into user stories, Prioritize the backlog based on business value, and define acceptance criteria.
Requirements:
- Relevant experience in software delivery, with a focus on product delivery and roadmap planning including experience in Agile Development methodologies.
- Knowledge and focus on superb user experience [UX], aesthetics, and visual communication (Figma).
- Experience bringing a product from idea through to customer use and maintenance.
- Minimum of 0 - 1 years experience as a Product Manager working for a tech product, preferably on a mobile app
- Demonstrated success defining and launching excellent products
- Excellent teamwork skills
- Proven ability to influence cross-functional teams without formal authority
- Improving the NPS of the truckers.
- Leading a team of PMs and working towards improving the experience for the truckers.
- Working closely with the business, operations and sales teams to understand their inputs and pain points and conceptualizing and building solutions which will help them.
- Driving the engineering, QA, data and design teams in delivering and building world class products.
- Planning Sprints and working in an Agile environment to carry out not just your tasks but also the tasks of your team members.
- Understanding and measuring the success metrics directly inclined towards your vertical and align them as per the business needs.
- User research will be a key part of your job which will help you to take better and more informed decisions while you build the product, hence conducting and setting up efficient user research frameworks will also be an important responsibility.
- Finally, you will be analyzing the key metrics being tracked in the launched product and creating a plan to iterate and optimize the products for the future sprints.
What you need to have:
- Master's / Bachelor's degree, computer science will be a bonus.
- 4+ years of handson experience in Product Management and proven track record of managing all aspects of a successful product throughout its lifecycle.
- B2B experience specifically building products for E-commerce/ Logistics clients is a bonus.
- You should be able to communicate effectively with the Engineering, QA and Design teams in their language while being able to articulate the product requirements efficiently.
- You should have a First principle thinking approach in problem solving; the ability to build products from scratch and the vision to scale it.
- You should have empathy towards the customer and the ability to understand their problems.
- You should have an Agile mindset - With a strong bias for action and an iterative approach to product development and a focus on building well hypothesised products.
- You should be able to understand and analyze industry/ market/ competition and internal business strategy, and ensure your product stays relevant and ahead of the curve.
- On a daily basis, you should use data to drive decision making and be analytical in understanding the problem statements.
- A good knowledge in UI/ UX design.
- The ability to collaborate with cross functional teams and harner assertiveness and influence to rally people around building exceptional products.
- Prior experience in building products for the Blue collared workforce is a plus.
Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.
Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.
As a Product Manager, you will join the Consumer product team and lead the implementation of global products in our journey towards making remittances accessible and affordable for all.
In this role, you’ll work with cross functional teams to build product strategy and roadmap to grow our consumer business vertical.
What you will do:
- Solving issues through consumer web/ apps platform & improving the overall experience of for the consumers.
- Coordinating such that product development is an extremely collaborative effort between engineering, design, analytics and customer-facing teams.
- Working with a group of experienced Product Managers with a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world
- Being responsible for new product ideation, product development cycle and launch.
- Building a market excelling product line, offering best in class services and user experience that contributes to the product vision and business strategy
- Proactively identifying gaps in the market and leading the effort to develop products that drive business value
- Closely involving in documentation, validation, verification of critical performance data, feedback and findings related to the customer journey
- Working closely with a team of engineers, architects, designers, experimentation team to deliver excellence and setting the high-level mission, vision, and roadmap for the platform and the team
- Working with the design team to constantly improve the UI/ UX of the consumer facing app/ web and white-labelled platforms basis data.
- Understanding the blend between Interaction, UX and usability
- Being responsible for incorporating feedback from consumers, data inputs, market intelligence, research, competitor analysis and designing features/ functionalities to keep always miles ahead of competition
- Gathering post-launch client feedback, measuring performance and quickly capturing learnings to adapt the product.
What you need to have:
- Minimum 5 years full-time work experience in high-scale consumer facing products
- Prior experience in understanding and solutioning with APIs
- Proven track record leading with complex strategic initiatives, working through technical, operational, legal/ policy and business issues. Prior experience in handling client-side projects would be a plus.
- Should be comfortable with data, analytics and decision making based on data. Should be comfortable with using data analytics tools.
- MBA and Engineering background in Computer Science are preferred
- Result oriented- Ability to find solutions to difficult problems quickly and effectively
- Data driven, analytical and fully understand the diverse ways in which our ecosystem of products can be further adopted by our customers
- Process orientation - ability to perform within existing systems and processes, while constantly aiming for process improvement
- Interpersonal skills and ability to influence - ability to interpret complex data and articulate to stakeholders for their buy-in
- Team Effectiveness - Ability to work in a cross-functional, dynamic environment and support fellow team members in the achievement of their goals
- Multi-tasking - Ability to manage multiple complex projects at various stages of product development simultaneously
- Execution drive & bias for action mindset
It’s an amazing time to join Pocket FM as we continue shaping the future of audio entertainment both in India and globally. We are India's leading audio OTT platform with the largest collection of podcasts and audiobooks across a wide variety of genres and languages; and making our entry to the global audience. We are reimagining the traditional radio to build an internet-scale platform to bring together communities to share stories and spread knowledge. Our mission is to give voice to stories and wisdom.
Pocket FM has grown to 40Million + users with deep engagement of 3 billion+ minutes per month. We are a Series C funded start-up backed by some of the marquee investors like Tencent, Lightspeed, and
others Design at Pocket FM isn't one discipline working in isolation. Instead, we work in unison with every other team, infusing our user-centered and technology-empowered strategy across all areas of the
business. We value being close to the people we serve, so we embed our experts across business units and work with them as one. We still share design standards and systems across our community, things like
common tools, design, and language. But to create a truly cohesive experience for our users across products and platforms, we're all about collaboration.
Product Design -
Product Designers focus on delivering the best experience for listeners, creators, across all of ourproducts. We bring fulfillment and value to listeners and creators and make it easy for people to enjoyPocket FM daily, exactly how they want.
Design for scale -
Our experts create the technology that enables Pocket FM to learn quickly and scale easily. We build the frameworks, capabilities, and platforms needed to welcome the world's listeners, supporting
rapid growth in our users and business.
UX Writing -
Here at Pocket FM, UX Writing is part of Design. We specialize in intuitive user-centered content strategy and microcopy, but our work doesn't end there. We partner with design, tech, and product to create cohesive experiences with a consistent voice, ensuring we always sound like
About the Role -
We're looking for a UI/UX Designer to develop new and improve existing features and experiences for our products . You'll craft a strategy rooted firmly in user insights that paint an exciting vision of the future, and deliver on that vision through effective planning, interaction design, visuals, and
prototypes, you will be making our products more user-friendly and intuitive to attract and retain customers.
As the team responsible for Pocket FM, we build both consumer-facing and business products for various platforms. You will be part of the design team that combines interfaces and workflows and enhances user experience.
In this role you will be designing products and experiences that meet people's needs, You should be an analytical and creative designer who is able to grasp user needs and solve problems.
Responsibilities -
● Understand product specifications and user psychology
● Understand product specifications and user psychology
● Conduct concept and usability testing and gather feedback
● Creating personas though user research and data
● Gather and evaluate user requirements in collaboration with product managers and engineers
● Define the right interaction model and evaluate its success
● Develop wireframes and prototypes around customer needs
● Illustrating design ideas using storyboards, process flows and sitemaps
● Find creative ways to solve UX problems (e.g. usability and findability )
● Create elegant UI designs and high fidelity prototypes
Requirements -
● Proven experience as a UX designer, UI Designer or similar role
● Strong portfolio of design projects
● Background in project management and research
● Familiarity with interaction design and information architecture
● Proficient in Design software ( e.g. Figma, XD or sketch ),
● Problem solving aptitude
● Analytical mind with a business acumen
● Team spirit; strong communication skills to collaborate with various stakeholders
Good time-management and product management skills
Knowledge of front end development in Web, Android and/or iOS is a plus.
ROLES AND RESPONSIBILITIES:
- Ownership of one of Plivo’s products to define a long term roadmap
- Engage with customers and cross-functional teams to design, deliver, and support the product
- Managing the product backlog and prioritising product stories in engineering sprints
- Working closely with the engineering teams on new features and critical bugs
- Internal and External stakeholder management
- Roadmap definition and execution
- Product training programs
The buck stops at you on the following key aspects of the product:
- Product Quality: Bugs, Uptime, Stability , Test Process
- Product Development: User experience, New features and enhancements
- Product Adoption: Growth, Customer Acquisition, Churn & Go-To-Market for new features.
- P&L: Pricing, Packaging, Margins
- Sustainability: Enabling Sales, Support, Solutions Engineering & Customer Success teams
REQUIREMENT:
- At least 4 years of overall experience and 3 years of prior PM experience
- Software development background is required
- Experience working with REST APIs is a bonus
- Experience with stakeholders and customer management
Follow CutshortSubodh Popalwar
Software Engineer, Memorres