About HighLevel
Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop shop for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools of the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments to name a few. We currently service over 20,000 agencies and 220,000 small & medium businesses with a 600+ strong team that works entirely remotely across 15 nations.
We encourage you to check out our YouTube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the team
The mobile team maintains three apps: the main branded app HighLevel, the gray-label LeadConnector, and the white-label apps. Their goal is to provide SMEs with on-the-go solutions. These apps include features like an in-house CRM, reputation management, VOIP Calls, and invoice management.
Why should you join HighLevel?
HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel
- It’s never somebody else’s job
- We are passionately focused on adding value for our users
- We deliver fast using lean principles. We go to market in weeks instead of quarters
- A good idea always gets tested
- We take care of our team so our team can take care of our users
- We embrace that improvement is constant and iterative
- You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
About the role
HighLevel Inc. is looking for a Product Manager to join the mobile products team and own our mobile app and client portal mobile app. You will be assisting the team in identifying opportunities, proving legitimacy, seizing the opportunity, performing user interviews and designing solutions based on your findings.
The Client Portal Mobile App is an entirely new application designed to enable businesses to brand it and provide it to their clients. This app serves as a versatile platform for clients, offering them the ability to engage in various activities. Users can utilize the Client Portal App to access educational courses, participate in group discussions, efficiently manage their subscriptions and documents, and communicate securely with SMEs. This app will represent a valuable addition to the business-client interaction ecosystem, enhancing communication and service delivery.
Type - Full Time (Remote in India)
Your Responsibilities
- Understanding the aspirations, pain points and user behaviour of HighLevel customers
- Managing Mobile Apps of Mobile First company.
- Identifying good ideas, cutting, prioritizing and visualizing solutions
- Validating solutions with real users at the wireframe stage, gathering feedback from various stakeholders and users at the mockup stage and conducting beta launches for target segments
- Analyzing beta feedback and writing user stories
- Collaborating with support, customer success, devs and product teams to become an evangelist for your product area and building a strong relationship with other teams while you work in a cross-functional environment
- Instrumenting, analyzing and learning from the user behaviour when they interact with your features & products
- Working with Product Managers with a collaborative mindset and assisting them in achieving product objectives
Your Core Skills
- You are passionate about software products
- Managing Mobile Apps of mobile-first companies
- You have been involved in a successful (or unsuccessful) launch of a software product
- You have prior experience in either of the following
- UI/UX Design
- Software Development
- Marketing of a Software product or service
- Sales of a Software product or a service
- Product Management
- You understand the product development lifecycle or have a history of working on Software products
- You have been a leader either formally or informally and have demonstrated leadership skills in the past
- You can deconstruct software products and highlight good UX from bad UX
- You are well versed with SaaS and are generally aware of SaaS platforms out there
Additional Skills
- Experience in a B2B SaaS or agency environment
- You have been an APM or a PM before
- You have worked in an Agile or SCRUM environment
About HighLevel Inc.
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
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About Us:
Zemoso Technologies provides product & data engineering solutions using open source Big Data stacks, Machine Learning and advanced custom visualizations.
We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019).
Our founders have had past successes - founded a decision management company acquired by SAP
AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.
Marquee customers along with some exciting start-ups are part of our clientele.
Currently, for our Hyderabad, India development centre, we are looking for Scrum Master.
Position: Scrum Master
Experience: 4-7Years
Location: Hyderabad
Qualification: BTECH/BE in CSE or equivalent
Scrum master certification is a plus
Responsibilities:
Manage each project’s scope and timeline
Coordinate sprints, retrospective meetings and daily stand-ups
Coach team members in Agile frameworks
Facilitate internal communication and effective collaboration
Be the point of contact for external communications (e.g. from customers or stakeholders)
Work with product owners to handle backlogs and new requests
Resolve conflicts and remove obstacles that occur
Help teams implement changes effectively
Ensure deliverables are up to quality standards at the end of each sprint
Guide development teams to higher scrum maturity
Help build a productive environment where team members ‘own’ the product and enjoy working on it
Requirements:
Experience in a scrum master role
Familiarity with software development
Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
Good knowledge of other Agile frameworks (Crystal, XP etc.)
Excellent communication and servant leadership skills
Problem-solving and conflict-resolution ability.
Outstanding organizational skills
- Willing to relocated Bangalore
- 4+ years of relevant, hands-on Product Management experience at the leading
- Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS.
- 2+ years of Development/QA/Testing/Test Automation experience is a must.
- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must
Job Role and Responsibilities :
What you will be doing :
- Create use-cases, user stories, and detailed product requirements that clearly articulate the functionality of the product that will be developed and define Key KPIs
- Deeply understand the needs of current and target developers, customers, and partners through regular interactions and quantitative and qualitative research, and represent their voice to internal teams
- Monitor product metrics to identify how well the customers are using a particular feature and improve it accordingly
- Create world-class product documentation for all kinds of users. Create great In-product messaging that resonates with different personas
- Conceptualize and create educational product and solution content for a variety of platforms
- Collaborate with Engineering, Design, and Documentation teams to deliver an amazing product and an exceptional user experience time
- Meet regularly with key customer-facing teams to collect and analyse user feedback to shape new product ideas and user requirements
- Have strong solution skills in translating customer needs to product functionalities.
- Work with the leadership team in planning the product roadmap
- Convert ideas to prototypes and demonstrate them to the key partners
- Represent the company in product or domain-specific conferences and event
What we are looking for :
- 4+ years of relevant, hands-on Product Management experience at the leading Enterprise / B2B companies with a minimum of 5+ years of experience in SaaS
- 2+ years of Development/QA/Testing/Test Automation experience is a must
- Familiarity with at least a couple of Test Automation Frameworks/ Tools is a must
- Industry experience and familiarity with UI design and best practices, general programming languages, and concepts, including web and mobile application architectures and components, and software-as-a-service concepts
- Excellent strategic thinking and prioritization skills.
- Ability to make difficult trade-off decisions and yet create a roadmap to achieve business goals
- Strong organizational skills: prioritization, effective time management, conflict resolution, risk identification, and mitigation
- Excellent communication and cross-functional teamwork skills: Leader, express ideas easily and clearly, run productive meetings, and decisive
- Experience with SCRUM/Agile development process
Job Title: Project Manager
Location: Delhi NCR
Job Description
As our project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for
everything involving a project’s organization and timeline. One should be able to develop detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope.Project managers should have a background in IT skills, management, budgeting and analysis.
You should be an excellent communicator and comfortable managing multiple tasks. you also need to be a team player and have a problem-solving aptitude.
Responsibilities:
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring Technical Feasibility.
• Ensure resource availability and allocation.
• Develop a detailed project plan to track progress.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure project performance using appropriate systems, tools and techniques.
• Report and escalate to management as needed.
• Manage the relationship with the client and all stakeholders.
• Perform risk management to minimize project risks.
• Establish and maintain relationships with third parties/vendors.
• Create and maintain comprehensive project documentation.
Requirements and skills:
• Great educational background, preferably in the field of IT.
• Proven working experience as a project administrator in the information technology sector.
• Solid technical background, with understanding or hands-on experience in software
development and web technologies.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Solid organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of Microsoft Office
• PMP / PRINCE II certification is a plus
Profile summary:
‘Product Manager -1’ is to be an innovative and self-motivated product management professional who is to be responsible for enabling a seamless end-to-end experience, for our products, solutions, and services, across the various stages of a customer journey; and will influence future product feature-sets, with a continual strive for meeting marketplace requisites and to eliminate customer pain points. This role will work collaboratively with product management, UI/UX, operations, engineering, architecture, customer success, and other teams across the organization to identify, prioritize, design and deliver superior user experiences. The person in this role will be influencing the products roadmap, while leveraging customer insights, market dynamics, and technology trends, to drive a positively differentiated customer service/user experience, and to turn that knowledge into innovative and easy to-use products/features/ solutions.
‘Product Manager -1’ is to combine business knowledge, technical expertise, and creativity, to actualize use cases for maximizing the potential of our products, solutions, and services, with ownership for discovering new products/improvements, revenue opportunities, and customer requirements, and for managing overall UX product experience. The individual in the role will be mapping the capabilities of technology solutions for marketplace positioning and for delivery of a customer oriented messaging, in terms of technologies, capabilities, and functionalities; articulate value propositions, and superior differentiators; and will support building marketing collaterals, conducts knowledge transfer and training for the customer facing workforce for functional expertise.
Role & Responsibilities:
This position requires a combination of strong technical acumen and product management skills, with knowledge about the competitive landscape, and deep understanding of buyer personas; working collaboratively across the organisation to ensure revenue and client satisfaction goals are met. The role responsibilities include, but not limited to:
- Develop deep understanding for our suite of products/solutions/services; and support evolution of the company's vision, strategy and product roadmap, securing leadership buy-in and support;
- Perform research and analyses that enables informed decision making on issues such as cost, utility, and timelines for products; and support creating user flows, wireframes, and prototypes
- Analyse, and map, the products/solutions/services, to customer requirements, and for newer use cases, and support discernments to highlight value propositions and differentiations for successes in marketplace
- Support customer acquisition efforts for strategizing and preparing responses to request for proposals, with right-fit solutioning, accentuating strengths and uniqueness, and drive regular awareness campaigns, as needed from time-to-time
- Drive product functional, and use case, documentation efforts; maintain indexed knowledge repositories for easy access for future references and ease of retrieval
- Identify opportunities and support signed off product ideas into actionable concepts, timelines, and projects that align to the overall product strategy
- Collaborate closely with customer facing teams understand client needs and ensure optimal go to market and acceptance of new and enhanced user functionality; and support customer acquisition and retention strategies
- Support to identify target client segments and markets, evaluate market trends and competition strategies to inform recommendations on product pricing and positioning;
- Perform tracking and monitoring the commercial success of products relative to business case/plan expectations and take remedial action if not meeting expectations
- Drive positively impactful user experience for our various products/solutions/services; understand the user's needs (both spoken & tacit) and identify current gaps, while ensuring that users and data are at the heart of decision making
- If needed, interface with external partners/aggregators/integrators/government bodies/financial institutions in order to get clarity on the path forward & collaborate with engineering, project management, to accelerate deliveries Input to and align with the UX strategy, including industry trends, best practices and standards, feasibility, innovation and ideation
- Participate in any other Product Management and UX team initiatives as required
General Requirements:
- B-Tech in computer science, or equivalent. Post-graduation in management, marketing, or product management, preferable. Additional certification in product management, business analytics, desirable
- Typically, 7 to 10 years’ experience in a dynamic product management and/or software requirements gathering role, in banking/FinTech areas,
- Demonstrable track record of successfully taking products to market, ideally a consumer facing product of significant scale, with successful delivering finely-tuned product marketing strategies
- Exceptional writing and editing skills combined with strong presentation and public speaking
- Strong interpersonal skills and a knack for productive collaboration across varying departments
- Experience with UI/UX design software and wireframe tools, and ability to Illustrate design ideas using storyboards, process flows and functional diagrams
- Detail-oriented and data-driven and well organized; and possess an encouraging, can-do attitude
- Proven problem solver, with ability to analyse market requirements and bridge communication between technology/engineering and marketing/sales teams
- Self-motivated, self-sufficient, effective, versatile and action-oriented
- Proven creative thinker with ability to work strategically and collaboratively across departments
About Mobileware:
An innovation centric product company, Mobileware thrives on the potential of a fast-paced financial landscape in India. Over the years, we @ Mobileware have made a “Digital” difference to all types of banks viz. PSUs, Cooperative and Urban & Rural banks. To know more about us, you can view our website at http://www.mobilewaretech.com">www.mobilewaretech.com.
Relevant Experience
3 to 5 years
Responsibilities:
● Take a lead in product and design ideation, planning and prioritisation. Also be
responsible for the creative direction the product should take.
● Drive user research, create detailed user journeys and take appropriate design
decisions backed by user-behaviour and data.
● Work closely with the Product and the engineering team deliver delightful
customer experiences and ship new features
● Take part in creative and holistic thinking across our diverse products and
conduct design reviews and status meetings as needed.
● Illustrate design ideas using storyboards, process flows and sitemaps.
● Running user testing of applications, software, websites. Troubleshoot UX
DESIGNER problems.
● Communicating scenarios, end to end experiences, interaction models and screen
designs to other stakeholders
● Develop UI mock-ups and prototypes
● Effectively mentor and inspire a team of designers. Help the team in raising the
bar, resolving blockers, prioritising and breaking down complex projects into
simpler tasks.
Requirements:
● 3 to 5 years of experience in designing digital products.
● Ability to understand short and long-term goals of the product and business.
● Excellent understanding of user-centred design and visual design principles.
● A good understanding of frontend principles to guide the team from an
engineering point of view.
● Understanding of behavioural analytics and goes by data-driven decisions, when
needed.
● Excellent communication and presentation skills and the ability to clearly
articulate design decisions to the team and leadership.
Sr .Product Manager - e-commerce
(Online Product Management)
About Company:
Truemeds .in our mission is “ to make healthcare affordable and accessible to all”. Through our products and services, we enable lakhs of India to choose medicines that are effective on their health as well as their wallets. We do not compromise on quality when it comes to the medicines we sell on our platform, the service we provide, or the people we hire. We are backed by Info edge capital, which has enabled many startups like Zomato and Policy Bazaar to become household names today. If you are looking for exponential growth,
- EXP- 3-6 Years
- Powai (Mumbai, Maharashtra)
- Product Management, Analytical Skills, Manager Technology, Customer Experience,
Research, Management, Strategy Development, Product Strategy, Business Operations
Roles & Responsibility:
- The Product Manager at the company would be responsible for end to end Product Management for the assigned vertical
- The Product Manager at the company would be responsible for end to end Product Management for the assigned vertical
- The job responsibilities for this role include but are not limited to End product lifecycle management.
- Define and evolve our platform from strategic planning, product road-map, product design and specification, overall product quality, and tactical execution
- - Monitor and keep abreast with industry trends and competitors to identify and respond to new opportunities based on market research, trends, customer feedback and requests, and market demand
- Partner with team members to collaborate and extract meaningful insights and articulate product strategy, positioning, and decisions while eliciting commitment of resources.
- Oversee the product life-cycle from ideation to implementation to ensure a seamless transition into releases and grow our product with aggressive deadlines
- Advance product development methodology, policies, and governance frameworks to improve and enhance user experience, product, and feature prioritization, release predictability, quality, and velocity
- Measure and analyze the performance of product initiatives against ROI, KPIs, and other metrics. Continually generate ideas for product introductions and expansion
- Establish processes to improve quality and speed of product delivery such as comprehensive requirement gathering, proper documentation defining requirements, prioritizing, testing, writing copy, tracking metrics, etc.) to ship high-quality products.
Skill Sets:
- Have strong generalized problem-solving skills which involve structured thinking, ability to analyze situations, and creativity to come up with ideas and solutions.
- You don’t easily get “stuck” and have a strong and clear sense of what a high-quality product feels like (you use or are aware of a bunch of products and apps and what’s good and not good about those) and a high bar on quality.
- Have a solid understanding of the technical architecture of mobile/web applications and ecosystem - app stores, deep linking, server-side and client-side designs
- Are collaborative yet comfortable challenging others and being challenged on your ideas.
- Are very customer-focused and ensure the quality of customer experience in all its details - you neither gloss over quality nor delegate quality of the end product to others
- Ability to interpret and make decisions based on data
- Bring in independent thought, like challenging conventional thinking and identifying opportunities to drastically simplify and improve ways of doing things, especially using technology.
- Are self-driven, like to work fairly independently, and can drive progress without needing constant oversight or direction - we are a start-up and in a start-up, things don’t get done unless someone makes them happen, every day. Our Culture
Sr. Finance Manager is a diverse and challenging position with its broad scope of responsibilities and high accountability. You will play a central role in driving insights which would form the basis for key strategic and business decisions. This role will be a precursor to several long-term exciting opportunities within the organization.
Responsibilities:
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
- Create buy-in for the product vision both internally and with key external partners
- Develop product pricing and positioning strategies
- Translate product strategy into detailed requirements and prototypes
- Scope and prioritize activities based on business and customer impact
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources
- Drive product launches
- Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
- Act as a product evangelist to build awareness and understanding
- Represent the company by visiting customers to solicit feedback on company products and services
Requirements:
- Proven work experience in product management or as an associate product manager
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Strong problem solving skills and willingness to roll up one’s sleeves to get the job
- Skilled at working effectively with cross functional teams in a matrix organization
- Excellent written and verbal communication skills
- MS/BS degree in Computer Science, Engineering or equivalent preferred
We are looking for individuals who have the following skillset:
- Adaptable and flexible
- Problem-solving skills
- Detail orientation
- Ability to establish strong client relationship
- Agility for quick learning
Nice to haves:
- Exceptional written and verbal communication skills
- Ability to multitask and work on a range of requirements.
- Experience in analysing very large, complex, multi-dimensional data sets.
- Penchant for business, curiosity about numbers, persistence to work with data and passion for uncovering insights out of that
● Conducting user research and testing
● Developing wireframes and task flows based on user needs
● Collaborating with Designers and Developers to create intuitive, user-friendly
software
● Understand product specifications and user psychology
● Conduct concept and usability testing and gather feedback
● Create personas through user research and data
● Define the right interaction model and evaluate its success
● Develop wireframes and prototypes around customer needs
● Find creative ways to solve UX problems (e.g. usability, findability)
● Work with UI designers to implement attractive designs
● Communicate design ideas and prototypes to developers
● Keep abreast of competitor products and industry trends
● Owning all phases of the design lifecycle from user research (primary and
secondary) to ideation, design execution and user testing
● Designing well thought out experience flows and creating storyboards, user
flows, process flows and site maps to effectively communicate interaction and
design ideas
● Collaborating effectively with product, engineering, and management teams
● Iterating based on user feedback and activity, in order to enhance the user
experience
Apply only if you have
- 4 - 7 years of total experience
- Minimum 2 years experience in a leadership role in a consumer product based startup
- Ensured that the Product's technical aspects aligned with the business, vision & mission
- Communicated technology strategy to colleagues and investors
- An understanding of budgets and business planning
- Scaled yourself to become a tech leader
- An ex-entrepreneur will be preferred