
Associate Director / Director - User Acquisition
at India's fastest growing e-commerce startups
This can be a great career move to accelerate your own growth.
Ideal candidate should have the below experience/qualities:
- Proven expertise in growth of the Company through various digital marketing channels
- Proficient in paid marketing, influencer marketing and other growth channels
- Minimum of 5 years of work experience with a focus on online marketing
- Successful track record in accelerating customer acquisition, growth plan
- Preferable work experience in the E-commerce industry
- Ability to deliver strong results
- Desire to work in a fast-paced start-up environment & immerse in an amazing learning experience
- Should have great written and spoken English
- Sound knowledge in MS Excel, Google Analytics, CleverTap and other digital tools.
Roles and responsibilities of this role would include the below:
- Owner of customer acquisition for the business.
- Build long-term strategies for customer acquisition and lead the team in execution
- Use data and market intelligence to drive acquisition efforts
- Identify new growth opportunities (including new platforms, channels, and advertising and integration opportunities) to acquire new users.
- Work with cross functional team (Product, Tech & Marketing) to establish growth strategies
- Create, manage, and experiment with new user acquisition campaigns
- Create relevant customer segments, analyze trends and prioritize campaigns
- Develop strategic customer acquisition plans to drive profitable growth.
- Analyze data to monitor revenue performance and uncover areas for improvement.
- Oversee all digital channels of the Company including SEO, SEM, Email, Social Media, Influencer marketing and other marketing activities.
- Take high level brainstormed idea to actual implementation, tracking and analyzing
- Create weekly and monthly marketing plans and budgets for our different channels.
- Build strategic relationships and partner with key industry players, agencies and vendors for lead generation.

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Position: Business Development Executive
Experience: 0 - 2 Years
Language: English, Hindi (Required)
Work Location: HRBR Layout, Bangalore, Karnataka
Job Summary:
We are seeking a motivated Business Development Executive to join our team and play a key role in engaging with customers over the phone. The ideal candidate will be responsible for reaching out to potential and existing customers, generating leads, promoting products or services, and ensuring a positive customer experience.
Key Responsibilities:
1. Customer Interaction:
- Make outbound calls to potential and existing customers to explain products or services.
- Respond to incoming inquiries and resolve customer queries effectively and efficiently.
2. Lead Generation:
- Identify and qualify leads through active communication and engagement.
- Maintain and update a comprehensive database of customer information for follow-up and future interactions.
3. Sales Support:
- Promote company offerings to increase product or service adoption.
- Consistently meet or exceed daily, weekly, and monthly call and sales targets.
4. Customer Relationship Management:
- Build and maintain strong, positive relationships with customers through regular communication.
- Address customer concerns promptly and escalate issues to the relevant department when necessary.
Skills and Qualifications:
- Excellent verbal communication and interpersonal skills.
- Ability to work independently and achieve targets in a fast-paced environment.
- Strong problem-solving skills and a customer-centric approach.
- Basic knowledge of CRM tools and database management is an advantage.
- Good organizational and time management skills.
Education & Experience:
- Bachelor’s degree in any discipline.
- 0-2 years of experience in a telesales or customer service role.
- Previous experience in handling customer calls or working in a sales environment is a plus.
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Design, develop IoT/Cloud-based Typescript/ JavaScript/ Node.JS applications using
Amazon Cloud Computing Services.
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Requirements -
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