Associate Director / Director - User Acquisition

Onboarding & Engagement: Assist in the onboarding of new customers, guiding them through the platform features and functionality to ensure they can quickly gain value from the product. ● Customer Support: Respond to customer inquiries, troubleshoot issues, and provide timely assistance via email, chat, or phone to resolve basic questions and technical challenges.

 ● Customer Education: Help create and maintain knowledge base articles, FAQs, and user guides to help customers navigate the platform independently.

● Data Collection & Feedback: Collect and analyze customer feedback to identify pain points, common requests, and trends, sharing insights with the Customer Success team for ongoing improvement.

● Churn Reduction Support: Identify early signs of customer dissatisfaction and collaborate with the team to proactively address potential issues, helping improve retention rates.

● Metrics & Reporting: Track and report on customer success metrics such as engagement rates, NPS scores, and churn/renewal statistics.

● Process Improvement: Work with the team to streamline customer success processes, suggesting new ideas to improve customer experience and satisfaction. Learning & Development Opportunities

● Customer Success Fundamentals: Gain exposure to core principles of customer success and lifecycle management.

 ● Tools & Software: Hands-on experience with CRM and customer success tools like Salesforce, Zendesk, Intercom, or similar platforms.

● Data Analytics: Learn how to analyze customer success metrics and identify actionable insights. 

What is the role?

You will be responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties. You will be responsible for the functional/technical track of the project

‍Key Responsibilities

• Developing front end website architecture

• Designing user interactions on web pages

• Developing back end website applications

• Creating servers and databases for functionality

• Ensuring cross-platform optimization for mobile phones

• Ensuring responsiveness of applications

• Working alongside graphic designers for web design features

• Seeing through a project from conception to finished product

• Designing and developing APIs

• Meeting both technical and consumer needs

• Staying abreast of developments in web applications and programming languages

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent

• Overall 4+ years of experience

• Agnostic/Polyglot with multiple tech stacks

• Worked on open source technologies – NodeJs, ReactJs, python, Mysql, No SQL, MongoDB, DynamoDB

• Good experience with Front-end technologies like Javascript frameworks, Reactjs, Angularjs

• Backend exposure – good knowledge of building API

• Worked on serverless technologies

• Efficient in building microservices in combining server & fronted

• Knowledge of cloud architecture

• Should have sound working experience with relational and columnar DB

• Should be innovative and communicative in approach

• Will be responsible for functional/technical track of a project

Whom will you work with?

You will work with a top-notch tech team, working closely with the architect and engineering head. 

We are looking for talented 2D Animation Designers to create engaging and high-quality training videos. The ideal candidates should have strong skills in animation, motion graphics, and visual storytelling, with experience in developing instructional or educational content. You will be responsible for designing and animating videos that simplify complex topics, ensuring clarity and engagement. Proficiency in tools like Adobe After Effects, Illustrator, and Photoshop is required, along with a good understanding of storyboarding, character animation, and typography. If you are creative, detail-oriented, and passionate about producing impactful training content, we’d love to hear from you!

- Good understanding of NODE JS back-end development

- Strong understanding of Node.js and frameworks available for it

- Understanding of front-end technologies, such as React or Angular, HTML and CSS3
-Solid understanding of object-oriented development and design patterns.

- Good experience with AJAX, REST and JSON

- Experience with development practices such as Test-Driven Development and Continuous Integration
-Experience in Version Control Systems like GIT, Bitbucket
- Must have good problem solving and analytical skills.

- Must be a team player, having good communication skills, self-starter

- Ability to pick up new technology is needed.

Company: Torrent Power Ltd

Location: Ahmedabad (Only Ahmednagar candidates can apply)

Profiles: FICO (AM – FICO (Integration/Implementation Consultant)

Experience - 6+ years (Relevant)

Full time- Required

CTC: Upto 20Lpa

Job Description:

SAP FICO Functional Support

• Conceptualizing & Mapping of all Business Scenarios

• Functional support for all SAP FICO Modules including Product Costing

• Expertise in integration with all other SAP R3/ISU modules

• Understanding & knowledge of MDM

• Having expertise & understanding the migration activity

• SAP IS-U Developments

• Preparing Functional & Technical Specification Document

• Implementation/Execution of development logic

• Technical / Functional testing of IS-U FICO developments

• SAP Roles & Authorization

• Role creation according to requirement and assignment of Role to user

Role : Lead Dot net Developer

Experience : 9 to 11 Years

Job Location : Chennai

About OJ Commerce:

OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA with a full-fledged India office based in Chennai driven by a sophisticated, data-driven system to run the operations with virtually no human intervention. We strive to be the best-in-class ecommerce company delivering exceptional value to customers by leveraging technology, innovation and brand-partnerships to provide a seamless & enjoyable shopping of high-quality products at the best prices to our customers.

Responsibilities:

• Self-Motivated and committed individual with ability to take initiatives and manage change and work towards agreed targets/goals and with creative approach to work

• Collaborative with team using Agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

• Provides the Development Lead with accurate and precise estimates for assigned task duration, along with confidence levels and foreseeable dependencies

• Provides problem resolution support, specific to application issues, identifies and resolves problems in application software, determines symptoms and ensures accurate problem definition

• Develop documentation throughout the software development life cycle (SDLC)

Skills

• 9+ years of experience as Lead hands-on developer with deep experience in building enterprise grade software in Microsoft ASP.NET Core, ASP.NET MVC, Web API, SOA, Micro-Services and RESTful Services with knowledge of SQL Server database.

• Strong experience in developing web applications in C#, .NET, LINQ, Net Framework 4.0, MVC 3/4/5, JQuery, Server side development experience with ASP.NET Web API

• Experience in Containers like Docker, Kubernetes and Cloud platforms like Google Cloud, AWS.

• Hands-on experience in building SOA or Micro-services preferably on .NET Core.

• Strong expertise in an object oriented principles and software design patterns.

• Proven Architectural skills with high standards in Code quality

• Knowledge of AngularJS or Typescript would be added advantage.

• Experience in DevOps, Agile practise, CI/CD tools, TFS and Cloud infrastructure.

What we Offer

• Competitive salary

• Medical Benefits/Accident Cover

• Flexi Office Working Hours

• Fast paced start up

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if you’re willing to do more, your career can take off. And since software plays a central role in everyone’s lives, you’ll be part of an important mission. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production -- a concept we call “liquid software.” Wouldn't it be amazing if you could join us in our journey?

We are looking for an experienced, hands-on developer to join an innovative and talented R&D team, responsible for delivering fast and high quality code, using the latest frameworks and technologies.

• Be responsible for all development aspects form design to production of a wide hybrid/ cloud naitive product 
• Write high quality, testable and efficient code in Java and Go
• Initiate and promote new ideas for continuous improvement of the product functionality
• Work closely with other team members as well as mentoring new team members

• 5+ years of software development experience
• Proven deep knowledge of Java or Go
• Deep understanding of relational databases, concurrent programming and performance tuning
• Vast experience with large scale production environments 
• Experience with micro services architecture, multithreading
• Familiarity with Cloud infrastructure, Docker, Kubernetes & CI/CD
• Disciplined approach to testing and quality assurance

A minimum of 5 years of experience in ASP.Net, MVC, Web Api, AngularJS, C# and SQL Server.

To contribute in the development of all Projects and Modules i.e. Project Documentation, web application development and business implementation.

To work with the internal teams to design, develop and maintain software.

Improve existing software.