Assistant Manager- Sales

Company Overview:

Pripton Innovations is a dynamic technology company focused on developing cutting-edge AI-powered solutions for the AI services industry. We build and deploy sophisticated platforms that leverage large language models (LLMs) to automate complex processes, enhance decision-making, and improve customer experiences. Our solutions are currently utilised by several leading institutions, impacting millions of users globally.

Role Overview:

As a Fullstack Product Engineer at Pripton Innovations, you will be instrumental in designing, developing, and deploying innovative features for our core AI platform. You will collaborate closely with product managers, designers, and other engineers to translate product requirements into robust, scalable, and user-friendly solutions. Your work will directly impact the efficiency and effectiveness of our AI-driven tools, ultimately driving better outcomes for our clients and their customers.

Key Responsibilities:

- Develop and maintain high-quality, performant APIs using NestJS and FastAPI to support our AI-powered applications.

- Build and enhance interactive user interfaces with Next.js and Tailwind CSS, ensuring a seamless and engaging user experience.

- Implement real-time communication features using Socket.io to facilitate dynamic interactions within our platform.

- Design and optimise database schemas and ORM configurations to ensure efficient data storage and retrieval.

- Deploy and manage applications using Docker and container orchestration technologies to maintain high availability and scalability.

- Write clean, well-documented, and testable code, adhering to industry best practices.

- Collaborate with cross-functional teams to define, design, and ship new features.

- Troubleshoot and resolve production issues, ensuring minimal disruption to our users.

- Contribute to the continuous improvement of our development processes and tools.

Required Skillset:

- Demonstrated ability to design and implement scalable and maintainable full-stack applications.

- Proven experience with backend technologies such as NestJS, FastAPI, and Python.

- Expertise in frontend development using Next.js and Tailwind CSS.

- Proficiency in working with databases and ORM frameworks.

- Solid understanding of real-time communication protocols and experience with Socket.io.

- Experience with containerization technologies like Docker and Git version control.

- Strong problem-solving skills and the ability to work independently and as part of a team.

- Excellent communication and collaboration skills, with the ability to articulate technical concepts clearly.

- Bachelor's degree in Computer Science or a related field.

- Adaptability to a remote work environment and ability to manage time effectively.

• Visit builders, commercial sites, and institutions
• Generate leads and convert into sales
• Present automation and electrical solutions to clients
• Coordinate with technical team for execution
• Achieve monthly sales targets

Job Role: Teamcenter Admin

• Teamcenter and CAD (NX) Configuration Management

• Advanced debugging and root-cause analysis beyond L2

• Code fixes and minor defect remediation

• AWS knowledge, which is foundational to our Teamcenter architecture

• Experience supporting weekend and holiday code deployments

• Operational administration (break/fix, handle ticket escalations, problem management

• Support for project activities

• Deployment and code release support

• Hypercare support following deployment, which is expected to onboard approximately 1,000+ additional users

About Company

ADDV HealthTech Solutions, a UK-based company, operates with a strong IT presence in Ahmedabad, empowering IT professionals and organizations with cutting-edge technologies. As a product and service-based industry, we have excelled in managing UK healthcare projects, leveraging our novel tech-led approach.

ADDV HealthTech Solutions operates as a subsidiary of the renowned UK company, ADDVantage Technologies (https://addvantage-technologies.co.uk/) delivering innovative healthcare solutions like AllDayDr, Healthya, AppLocum, PharmSmart, ADDVantage Minds, and HEALTHYA Stations. Under the visionary leadership of our Founder and CEO, Suhel Ahmed, we continue to expand our expertise and presence across the UK and the Middle East.

What are we looking for in a candidate?

●      Proven experience of 2-5 years with a minimum of 1 year of experience in AWS Redshift.

●      Proven experience as an AWS Redshift Developer or similar role using PostgreSQL.

●      Proficiency in SQL, database design, and data modeling.

●      Strong understanding of ETL processes and data integration.

●      Familiarity with AWS services and cloud computing concepts.

●      Excellent problem-solving skills and attention to detail.

●      Effective communication and teamwork abilities.

●      AWS Certified Data Analytics or AWS Certified Database - Specialty certification (preferred).

●      Experience with other AWS services such as S3, Glue, and Lambda (preferred).

●      Knowledge of data warehousing best practices and optimization techniques (preferred).

●      Build efficient and optimised queries:

•       queries for functional requirements

•       queries for logging

•       queries for monitoring

●      Write stored procedures.

●      Unload / export into csv and JSON.

●      Availability to work during UK hours (9 am to 5:30 pm).

●      Excellent verbal and written communication skills.

What will we provide to the candidate ?

●    5 days working.

●    Flexible working hours

●    International Exposure (UK projects)

●    Training and development

●    Collaborative work environment

Job Title: Customer Relationship Manager

Job Summary: We are seeking an experienced and customer-focused individual to join our team as a Customer Relationship Manager. The ideal candidate will have 2 to 6 years of experience in customer relationship management, with a proven track record of building and maintaining strong client relationships. The CRM will be responsible for ensuring customer satisfaction, resolving issues, and identifying opportunities to enhance the customer experience.

Responsibilities:

1. Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their needs and concerns.
2. Build and nurture long-term relationships with clients through proactive engagement and personalized support.
3. Act as a liaison between clients and internal teams, ensuring timely resolution of customer inquiries, requests, and escalations.
4. Collaborate with sales and marketing teams to identify opportunities for upselling, cross-selling, and new business development.
5. Conduct regular account reviews with clients to assess satisfaction levels, gather feedback, and identify areas for improvement.
6. Analyze customer data and trends to identify patterns and anticipate future needs, proactively addressing potential issues.
7. Develop and implement customer retention strategies to minimize churn and maximize lifetime value.
8. Monitor key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, reporting findings to management.
9. Stay updated on industry trends, best practices, and emerging technologies in customer relationship management.
10. Utilize CRM software to maintain accurate customer records, track interactions, and manage workflows effectively.

Requirements:

1. Bachelor's degree in Business Administration, Marketing, or related field; or equivalent work experience.
2. Proven experience in customer relationship management, with 2 to 6 years of relevant experience.
3. Excellent interpersonal and communication skills, with the ability to interact effectively with clients at all levels.
4. Strong problem-solving and conflict resolution abilities, with a focus on delivering positive outcomes for customers.
5. Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
6. Results-oriented mindset with a commitment to achieving customer satisfaction and retention goals.
7. Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho CRM) and Microsoft Office Suite.
8. Strong analytical skills, with the ability to interpret data and derive actionable insights.
9. Flexibility to adapt to changing priorities and business needs.
10. A proactive and self-motivated approach to work, with a passion for delivering exceptional customer service.

• About: Founded in April 2019, Bijak is a B2B marketplace for suppliers and buyers across India’s Agri value chain. Bijak aims to bridge the information asymmetry and lack of accountability in agricultural commodities trading. Since its launch, Bijak has expanded across 22 states, 400 regions, and 80+ commodities. We currently have a lean team of 100+ and are growing on a rocket trajectory.

• Team Size: 100 +

• Funding Details: Bijak is backed by well renowned global investors, who have invested across unicorns and have taken companies to IPO globally. Bijak has raised ~$14.5 MN (INR 110 Crores) across two rounds from Sequoia Capital, RTP Global, Omidyar Network, Omnivore Partners, Better Capital, AngelList, and Tempo ventures. Also, recently we raised another ~$20 MN in our Series B Funding.

• Bijak Product: Bijak Product B2B traders, who control 80% of India’s USD 300 Bn Agri value chain, have limited access to technology, information, and credit. Bijak helps these customers/MSMEs discover each other along with the counter party’s rating so that customers can transact with minimal friction by accessing Bijak’s layer of trust & reliability. The suppliers and buyers are not just able to transact or discover each other but are also able to find out meta-data of each other to make a faster & reliable transaction through the application.

• Founding team:

The founders have been entrepreneurs, investment bankers, and venture capitalists across various organisations in the past - J.P.Morgan, Avendus Capital, Rocket Internet, Asia Innovations Group, Transit Capital, ZS Associates, etc. Please find the founder profiles here – Nukul Upadhye, Mahesh Jakhotia, Jitender Bedwal, Daya Rai and Nikhil Tripathi. They have led & run start-ups backed by global funds such as Index Ventures, KPCB, Matrix Partners etc.

• What values do we appreciate?

• First-principles - Independently being able to formulate a particular problem & coming up with a solution based on first principles thinking

• Grit - Showing resilience & courage during tough times to tackle any mammoth problem

• Native capability - Having a high standard of native capability in their area of expertise

• Humility - We welcome candidates who are grounded and humble with our various stakeholders

• Hunger - Always looking to refine their skill-set, knowledge, and network for the dual betterment of their career and company

JOB PROFILE: 

An opportunity for an SDET, the role will be working alongside an expanding QA team, and the candidate will be focusing on writing automated acceptance tests for Android Mobile Apps

Responsibilities:

• Define and implement test automation strategy including roadmap, tools, framework & approach.

• Implement, maintain and improve test automation frameworks

• Write automation scripts for overall app functionalities

• Actively work with development and infrastructure teams for integrating test automation as an integral part of the Continuous Delivery pipeline

• Provide leadership, guidance, training and mentoring to implement test automation cross the organisation

• Pro-actively seek to make continuous improvements to test coverage, execution and automation

• Conduct performance/load testing for both client-side and server-side of the app using Jmeter

• Automation using Appium for Android platforms

• 6+ years of Proven experience in defining and operationalization of test automation strategy and frameworks

• Hands-on test automation experience, in a professional software development environment

• Experience in performance testing of the app using Jmeter.

• A solid understanding of test-driven development, continuous integration, continuous delivery both in principle and in practice

• Good expertise in Maven, Jenkins, Github, Selenium Webdriver using Java, POM and TestNG

• Demonstrated experience developing high-quality test strategies and test execution specific focus on cross-device testing.

• Ability to create good acceptance and integration test automation scripts and integrate with Continuous integration and code coverage tools to ensure 80% or higher code coverage.

• Excellent organisation, communication, and interpersonal skills

• Strong analytical and problem-solving skills with the ability to work in an unstructured, fast-paced environment

• Good understanding of e-commerce and finance domain

• Strong organisational and problem-solving skills with great attention to detail, critical thinking, solid communication and proven leadership skills - with the ability to lead multiple test paths simultaneously.

Requirements:

• Experience in Enterprise Java building restful microservices
• Strong Exposure to any of the Java Enterprise frameworks such as Spring, Vert. x, Quarkus or others
• Good exposure to databases such as PostgreSQL, MongoDB etc
• Good analytical and problem-solving capabilities along with excellent communication skills.
• Any exposure to UI programming using REACT JS or AngularJS is a plus
• Preferred candidate who can join in 15 days or max 30 days.