Assistant Manager- Sales

SALES MANAGER (SAAS)

Company: Consumer Internet / E-Commerce

Company Size: Mid-Sized

Experience Required: 4 - 6 years

Working Days: 5 days/week

Office Location: Chennai / Bengaluru

Key Skills: SaaS, B2b Sales, Customer Relationship Management (CRM)

Review Criteria:

Mandatory:

• Strong sales executive profile
• Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms
• Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure
• Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.
• Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders
• Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.
• B2B SaaS Product companies

Preferred:

• Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions accordingly.
• Preferred (Attitude & Ownership): Demonstrates entrepreneurial mindset, proactive approach, accountability, and high-energy sales attitude.
• Preferred (Education): Graduate/Postgraduate degree (Business / Marketing preferred but not mandatory).

Role & Responsibilities:

You will be responsible for serving the needs of the existing customers and closing sales deals to create new customers.

Key Responsibilities:

• Prepare for the sales calls including conducting research and building sales decks
• Leading the prospective client calls, sending pitches, and closing new deals.
• Presenting company products as a solution to the prospective client’s business challenge/needs
• Manage the full sales cycle from prospecting to closing for new customers
• Should be flexible working in shifts or in different time zones
• Excellent communication and interpersonal skills.
• Develop a pipeline of qualified opportunities and consistently maintain an accurate forecast
• Liaise and partner with other internal departments to manage complex sales opportunities

Ideal Candidate:

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Graduate/Postgraduate or equivalent
• 4-6 years of SaaS sales experience required
• Ability to hunt new business and manage a pipeline
• Great team player
• Strong analytical, communication, and writing skills
• Entrepreneurial spirit highly encouraged
• Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate results every day
• Great listening skills and a desire to learn proper consultative selling techniques
• High-energy and positive attitude
• Attention to detail and the ability to multitask while maintaining a high quality of work
• Confidence to overcome objections and convert interest into qualified

Perks, Benefits and Work Culture:

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.

We are seeking a motivated Talent Acquisition Intern to join our Human Resources team. This internship offers hands-on experience in recruiting and hiring processes within a dynamic and fast-paced environment. The ideal candidate is eager to learn, detail-oriented, and possesses strong communication skills.

Key Responsibilities:

• Assist in sourcing candidates through various channels (online job boards, social platforms, networking, etc.)
• Review resumes and applications to screen candidates and provide shortlists to hiring managers
• Coordinate interviews and manage interview schedules
• Assist in drafting job descriptions and job postings
• Help maintain our applicant tracking system (ATS) and other HR databases
• Participate in employer branding initiatives
• Support in organizing career fairs and other recruiting events
• Contribute to various HR projects and initiatives as needed

Requirements:

• Currently enrolled in a Bachelor’s or Master’s program in Human Resources, Business Administration, Psychology, or related field
• Strong interest in pursuing a career in Human Resources or Talent Acquisition
• Excellent verbal and written communication skills
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Ability to maintain confidentiality and handle sensitive information with discretion
• Detail-oriented with strong organizational skills

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

Role: Engineer/Sr Engineer -Java 

SUMMARY OF THE POSITION: 

The Product Development Engineer is responsible for the front-end development of modules for enlivening CEM. 

The engineer is responsible for end to end delivery of specific components in the module and integrating them with existing modules 

ROLES AND RESPONSIBILITIES: 

• Working with technical architects, able to convert the architecture into design and code in Java (Spring Boot), AngularJS, and NodeJS. 

• Able to generate LLD documents. 

• Ability to write Quality code with minimum defects. 

• Unit Test and follow the coding standards. 

PREFERRED QUALIFICATION AND SKILLS: 

• 5+ years of strong programming and logical skills in Java (Spring Boot), AngularJS, Object-Oriented Javascript, NodeJS and HTML5 

• Hands-on Experience with Java (Spring Boot), and MySQL is mandatory. Must have completed at least 2 full projects using Spring boot and AngularJS.

• Excellent knowledge and experience in Spring JPA and RESTful web services implementation.

• NodeJS experience is value add 

• Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

• Must be able to mentor and guide junior technical resources. 

• One who is proactive and comes forward with technology-related initiatives. Motivated selfstarter. 

• Good communication skills. English - Oral and Written.

Job Responsibility:

• Ability to effectively pitch Company's offerings in AdTech space among Brands / Advertisers (app companies) and Digital Media Agencies at multiple levels.
• Build and maintain client relationships with both new and existing clients and provide solutions with effective customer satisfaction & business upsell
• Identify and build active sales pipeline to work upon and convert them to achieve a quarterly / half yearly sales target.
• Meet & Exceed Sales / Revenue Target (Quarterly and Half-Yearly)
• Work closely with cross functional teams and use collaborative problem-solving skills.

Job Requirements:

• Minimum 4 years of relevant Sales experience in Digital Ad / AdTech space in US/RU/CA/UK/UAE/SA/JP/KR markets.
• Self-starter with ability to develop/suggest on the spot customized solutions and bag orders.
• Prior earned strong network / contacts among Advertisers (app companies) / Digital Media Agencies
• Knowledge of Mobile App Campaigns Ecosystem (CPI /CPR/ CPT/ CPL/CPC etc)        
• Excellent English Communications skills – written & verbal.

PHP / Laravel / CI developer duties and responsibilities

• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms.
• Build innovative, state-of-the-art applications and collaborate with the frontend development team.
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Prepare and maintain all applications utilizing standard development tools.
• Utilize backend data services and contribute to increase existing data services API.
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support.
• Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues.
• Document the development process, architecture, and standard components.
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager.
• Keep abreast of new trends and best practices in web development.
•  

PHP / Laravel / CI developer requirements and qualifications

• Previous working experience as a PHP(Laravel/CI) developer for minimum 3 years.
• Proficient with JavaScript, JQuery and AJAX.
• In depth knowledge of object-oriented PHP (>=Laravel 7 or >=CI 4.0) framework.
• Should know about source version control like GIT or SVN
• Familiar with AWS & Linux command line will be added advantage.
• Understanding and implementing security and data protection
• Must be a team player with good communications.
• Ability to solve problems quickly and efficiently.
• Great aptitude and attitude towards learning.
• Take full responsibility for task/project execution.
• Ability to prioritize own work and respect deadlines.

• 7+ Year of experience with Dot Net Technology with MVC Framework: Angular must require. 
• Mock-ups and designs into pages complete with CSS, HTML, and Angular Writing tested, idiomatic, asynchronous and documented Angular, HTML and CSS. 
• Aware of new features in Angular 7,8,9 
• Ability to develop UIT from wireframes & prototypes 
• Write modular, secure, and well-tested front-end code cooperating with the back- end developer in the process of building the Restful API, Develop User interfaces for Modern Rich Internet Applications with the latest Front-End Technologies. 
• Experience Design overall architecture of the web application Proficient understanding of web trends and technologies like HTML5, CSS3, JavaScript, object-oriented JavaScript, jQuery and Responsive design. 
• Must have experience of working on enterprise single page application can write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes quickly. Extensive experience of JavaScript, Angular, React and Node.js 

Must to have skills: 

• Angular with updated version, Dot Net, C# and above, HTML 5, CSS 3, Bootstrap, jQuery, Typescript, MVC 5, Web API 2.x, Entity Framework, SQL Server 2012, Store Procedures, Triggers. 

Good to have skills: 

• Dot Net + Angular