Software Engineer

Immediate Hiring for L3 Support Backend .Net Developer Position

Job Description:

We are looking for a proactive and detail-oriented L3 Support Engineer to manage and resolve complex technical issues in our Online Travel Booking Platform. You will act as a bridge between customer support, QA, and development teams, with deep knowledge of application internals, APIs, databases, and cloud environments. Ideal candidates should have hands-on experience in .NET or any other backend stack and should be able to handle critical issues, automate support tasks, and contribute to platform stability.

Key Responsibilities:

1. Investigate and resolve complex issues reported by L1/L2 support or customers in production.
2. Perform deep-dive analysis of application logs, exceptions, database queries, and API interactions.
3. Handle incidents related to booking failures, payment mismatches, GDS/supplier API errors, and latency issues.
4. Coordinate with Engineering teams to identify bugs and ensure timely resolution.
5. Monitor system health, performance metrics, and alerts across services (flight, hotel, payment, user management, etc.).
6. Perform root cause analysis (RCA) and document it with action plans and preventive measures.
7. Build or improve internal tools/scripts to aid in faster triaging and resolution.
8. Own deployment verifications and hotfix validations in staging or production environments.
9. Support business continuity during high-traffic periods (e.g., holiday seasons, campaigns).
10. Maintain a knowledge base of recurring issues, resolutions, and platform behavior.

Required Skills :

Join us in our mission to inspire travellers and create unforgettable experiences! If you have the skills, experience, and enthusiasm to excel in this role, we'd love to hear from you.

3–6 years in Application Support / L3 Support / Backend Engineering

1. Strong knowledge of .NET Core / ASP.NET / C#, or any other backend language (Java, Node.js, Python, etc.)
2. Proficiency in debugging distributed systems and analyzing API and application logs.
3. SQL Server, PostgreSQL, or other RDBMS – query optimization, issue tracing.
4. Understanding of RESTful APIs, OAuth, third-party API integration (e.g., GDS, payment gateways).
5. Exposure to Azure / AWS / GCP – especially logging, monitoring, and app services.
6. Experience using tools like Postman, Fiddler, Kibana, Grafana, Azure Monitor, or similar.
7. Knowledge of microservices, CI/CD pipelines, and application containers (Docker, Kubernetes) is a plus.
8. Excellent communication skills to interact with cross-functional teams

Techolution is looking for a .NET Developer who will play a crucial role in developing and maintaining our applications. You will be responsible for designing, implementing, and optimizing high-performance, scalable applications using the latest .NET technologies. This role requires a strong foundation in software development, a keen eye for detail, and a commitment to delivering high-quality solutions.

Title : .Net Developer

Location: Hyderabad

Timings: 2 PM - 11 PM

Years of Experience: 3-5yrs

Roles & Responsibilities:

• Develop and maintain high-quality software solutions using C# and ASP.NET Core.
• Design and implement scalable and efficient microservices architecture.
• Utilize Azure Services to enhance application performance and scalability.
• Implement CI/CD practices and principles to ensure smooth deployment and continuous integration.
• Work with NoSQL and SQL databases to manage and store data effectively.
• Apply Test-Driven Development (TDD) methodologies to ensure robust and reliable code.
• Troubleshoot and resolve technical issues, ensuring high performance and responsiveness of applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Communicate effectively with team members and stakeholders, providing regular updates on project status.

Required Skills:

• Strong experience with C# and ASP.NET Core.
• Proficient in Azure Services and cloud-based application development.
• Solid understanding of microservices architecture.
• Hands-on experience with CI/CD practices and tools.
• Experience with both NoSQL and SQL databases.
• Proficient in implementing TDD practices.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.

About Techolution:

Techolution is a Product Development firm on track to become one of the most admired brands in the world for "innovation done right". Our purpose is to harness our expertise in novel technologies to deliver more profits for our enterprise clients while helping them deliver a 

better human experience for the communities they serve. With that, we are now fully 

committed to helping our clients build the enterprise of tomorrow by making the leap from Lab Grade AI to Real World AI.

We are honored to have recently received the prestigious Inc 500 Best In Business award, a testament to our commitment to excellence. While we are big enough to be trusted by some of the greatest brands in the world, we are small enough to care about delivering meaningful ROI-generating innovation at a guaranteed price for each client that we serve.

Let’s give you more insights!

One of our amazing products with Artificial Intelligence:

1. https://faceopen.com/ : Our proprietary and powerful AI Powered user identification system which is built on artificial intelligence technologies such as image recognition, deep neural networks, and robotic process automation. (No more touching keys, badges or fingerprint scanners ever again!)

Some videos you wanna watch!

• Life at Techolution
• GoogleNext 2023
• Ai4 - Artificial Intelligence Conferences 2023
• WaWa - Solving Food Wastage 
• Saving lives - Brooklyn Hospital
• Innovation Done Right on Google Cloud
• Techolution featured on Worldwide Business with KathyIreland
• Techolution presented by ION World’s Greatest

Visit us @www.techolution.com : To know more about our revolutionary core practices and getting to know in detail about how we enrich the human experience with technology.

Software Languages: Advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.

Job Responsibilities:

• Gain a clear understanding of customers' businesses and requirements;
• Plan execution methodology and identify fulfillment plan to address the requirements;
• Full lifecycle application development
• Designing, coding and debugging applications.
• Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
• Support, maintain and document software functionality
• Programming analytical skill with highly logical and analytical approach
• Manage documentation by working with other teams and consolidating all required types of reports for future use and test case scenarios.
• Ability to visualize data, concepts and work flows to create diagrams, charts and illustrations to supplement documentation.
• Maintain quality service by establishing and enforcing organization standards.
• Maintain professional and technical knowledge by benchmarking state-of-the-art practices.
• Timely reporting to provide visibility of performance to goal.
• Be data driven and flexible to changes with a natural passion for problem solving.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Key Skills required: 

• 4+ years of rich experience in the software development with advanced knowledge of JavaScript, C#, ASP.Net and SQL Server.
• A self-starter with the ability to work independently and as part of a team.
• Ability to work well in a results oriented environment with firm deadlines;
• Ability to perform multiple tasks effectively while being results-driven and patient
• Able to work both independently and as part of a team
• High degree of attention to detail and trustworthiness
• Strong analytical skills
• Capable of making timely, independent decisions
• Excellent oral, written and interpersonal communications skill
• Ability to think outside the box and generate and implement new ideas.
• Natural interest in team building and leadership with coaching/training skills.
• Excellent organizational skills

Rules & Responsibilities:

Technical Skills:

1. .Net– Net, C#, .Net core, MVC, Framework, Web API, Web Services, Micro Service and SQL
2. Azure – Azure Cloud, SaaS, PaaS, IaaS, Azure Relational, and No-SQL Database, Big Data Services

Responsibilities

• Good understanding of and experience in working on Microsoft Azure (IAAS/PAAS/SAAS)
• Ability to architect, design, and implement cloud-based solutions
• Proven track record of designing and implement the IoT-based solutions/Big Data solutions/applications to the Azure cloud platform.
• Experience in building .Net-based enterprise distributed solutions in Windows and Linux.
• Experience in using CI and CD tools. Jenkins/ Azure pipeline and Terraform. Experience in using another tooling such as Ansible, CloudFormation, etc.
• Good understanding of HA/DR Setups in Cloud
• Experience and working knowledge of Virtualization, Networking, Data Center, and Security
• Deep hands-on experience in the design, development, and deployment of business software at scale.
• Strong hands-on experience in Azure Cloud Platform
• Experience in Kubernetes, Docker, and other cloud deployment, container technologies
• Experience / knowledge of other cloud offerings (e.g. AWS, GCP) will be added advantage
• Experience with monitoring tools like Prometheus, Grafana, Datadog, etc.

Backend Developer

• NET Core /MVC
• Web API Framework
• Windows Azure PaaS

Are you looking to make a real difference in Zibew’s Mission to empower pharmacy chains, hospitals, and healthcare institutions with innovative software that significantly improves patient experience? Do you want to work on cutting edge cloud technologies and build highly scalable software?

Zibew, a Singapore based Start-up, with Engineering headquarters in Hyderabad, India is looking for talented individuals to contribute to the next generation of our products, which incorporate features such as Artificial Intelligence and Natural Language Processing. Zibew has a customer base in ASEAN countries and now looking to onboard customers in the AMERICAS region. We are a fun team that likes to get things done (we ship as frequently as every week!), where engineers are empowered to innovate. If you are an engineer who has a keen eye for scale, performance, and reliability, this is a great opportunity for you.

• As a Backend Developer, you would be working on building the core platform of our products such as the Online Pharmacy Platform.
• As a Backend Developer, you would be required to develop highly scalable Web APIs for our Mobile Apps
• As a Backend Developer, you would be working on integrations with third-party systems such as Payment Gateways, CRM Systems, and ERP Systems.
• As a Backend Developer, you would be working alongside our Data Sciences Team and Product Managers to build cutting edge Artificial Intelligence-based systems for healthcare

• Minimum of 2 years of experience in C# Programming
• Should have experience in ASP.NET Core and Web APIs
• Must have proven positive attitude towards taking challenges
• Experience in AI technologies such as TensorFlow, Deep Learning is preferred but not mandatory.
• Must have proven the ability to learn fast and deliver results under pressure.

• At Zibew, we hate micromanagement or any sort of constant interference. We have an open-door policy.
• We empower employees to take technical decisions. We understand sometimes innovation can fail but we back the employees to try and innovate.
• We follow flexible timings.
• We love individuals who ask questions and constantly pushing for more innovation.
• We don’t have people managers. We do have technical leads for each stream.
• We obsess about quality and user-experience and respect those individuals who pay at most attention to quality and user experience.