Assistant Manager Content

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Job Title: Regional Sales Manager – East

Location: Kolkata (Base Location)

Reporting To: National Sales Manager (NSM)

Role Overview

We are seeking a dynamic and results-driven Regional Sales Manager – East to lead and expand our sales operations across the Eastern region of India.

The ideal candidate will play a pivotal role in driving business growth, managing regional teams, and building strong relationships with key stakeholders in the healthcare ecosystem.

Key Responsibilities

• Manage and grow sales operations across the East region (including West Bengal, Odisha, Bihar, Jharkhand, Assam, and other North-Eastern states).

• Develop and implement regional sales strategies to achieve business targets.

• Identify new business opportunities and expand the distributor/dealer network.

• Lead, mentor, and motivate the regional sales team to ensure high performance.

• Build and maintain strong relationships with doctors, lab managers, hospitals, and distributors.

• Monitor market trends and competitor activities to refine sales strategies.

• Provide regular reports, forecasts, and market insights to the National Sales Manager.

• Represent the company at regional exhibitions, trade shows, and marketing events.

Requirements

• Bachelor’s degree in Science, Pharmacy, Biomedical, or a related field (MBA preferred).

• 4–6 years of experience in medical device or diagnostic sales, with at least 2–3 years in a managerial role.

• Must have prior experience in the medical device industry.

• Proven leadership, communication, and negotiation skills.

• Strong understanding of the Eastern Indian healthcare market.

• Willingness to travel extensively across the assigned region.

Perks & Benefits

• Competitive salary with performance-based incentives.

• Travel allowance and expense reimbursement.

• Continuous learning and professional development opportunities.

• Opportunity to work with cutting-edge diagnostic technologies in a fast-growing, innovation driven organization.

Location: Bengaluru

Experience Required: 2+ Year

Employment Type: Full-time

About the Role

We are looking for a passionate and motivated ** Software Engineer** with hands-on experience in the Software development (MongoDB, Express.js, React.js, Node.js,sql)**. The ideal candidate should have strong coding skills, a good grasp of modern web development practices, and excellent communication and work ethics.

Key Responsibilities

- Develop and maintain scalable web applications using the (javascript,MongoDB, Express.js, React.js, Node.js,sql)

- Collaborate with cross-functional teams to define, design, and ship new features

- Write clean, efficient, and well-documented code

- Debug and resolve technical issues across the stack

- Participate in code reviews and contribute to team knowledge sharing

- Stay up to date with industry trends and emerging technologies

Required Skills & Qualifications

- 2+ year of professional experience as a Software Developer

- Proficiency in JavaScript, ES6+, and TypeScript (optional but a plus)

- Solid understanding of MongoDB, Express.js, React.js, and Node.js

- Experience with RESTful APIs and third-party integrations

- Familiarity with version control systems like Git

- Strong problem-solving and debugging skills

- Good communication skills and a team-player mindset

- Strong sense of ownership and work ethics

Preferred Skills

- Experience with cloud platforms like AWS, GCP, or Azure

- Familiarity with CI/CD pipelines and DevOps practices

- Exposure to testing frameworks like Jest, Mocha, or Cypress

-Prior experience working in a fintech company is a strong advantage.

How to Apply ?

Fill in the form below or

You can directly walk-in to our office in Bangalore

Date: 29-03-2025

Time: 10 Am to 12 Pm

Form link: https://forms.gle/PMJMUvz48pTPZeUu5

Location: Paywize Technologies Pvt. Ltd.

M.R Complex, 7th Cross, 6th Main Rd, BTM 2nd Stage, Bengaluru, Karnataka 560076

Join us and be part of the fintech revolution!

Hello,

Greetings from CodersBrain!

Coders Brain is a global leader in its services, digital, and business solutions that partners with its clients to simplify, strengthen, and transform their businesses. We ensure the highest levels of certainty and satisfaction through a deep-set commitment to our clients, comprehensive industry expertise, and a global network of innovation and delivery centers.

This is regarding the urgent opening for the'' ROR Developer role. We found your profile in the Cutshort database and it seems like a good fit for the organization. If you are interested, do revert back with your updated CV along with the details:

Permanent Payroll :  CodersBrain

Location:- Mumbai/ Kolkata

Notice Period:- imm./15 daysJob Description
Scope of work  This role is an exciting opportunity to build highly interactive

customer facing applications and products.
 Candidate will help transform vast collections of data into
actionable insights with intuitive and easy to use interfaces and
visualizations.
 Candidate will leverage the power of JavaScript and Ruby on
Rail to build novel features and improvements to our current suite
of tools.
 This team is responsible for customer-facing applications that
deliver SEO data insights.
 Through the applications customers are able to access insights,
workflows, and aggregations of information above and beyond
core data offerings

Responsibility 

 Build and maintain the core frontend application

 Work collaboratively with the engineers on the Frontend team to
ensure quality and performance of the systems through code
reviews, documentation, analysis and employing engineering
best practices to ensure high-quality software
 Contribute to org devops culture by maintaining our systems,
including creating documentation, run books, monitoring, alerting,
and integration tests, etc.
 Participate in architecture design and development for new
features and capabilities, and for migration of legacy systems, to
meet business and customer needs.
 Take turns in the on-call rotation, handling systems and
operations issues as they arise including responding to off-hours
alerts
 Collaborate with other teams on dependent work and integrations
as well as be vigilant for activities happening outside the team
that would have an impact on the work your team is doing.
 Work with Product Managers and UX Designers to deliver new
features and capabilities
 Use good security practices to protect code and systems
 Pitch in where needed during major efforts or when critical issues
arise
 Give constructive, critical feedback to other team members
through pull requests, design reviews, and other methods
 Seek out opportunities and work to grow skills and expertise.

C) Skills Required
Essential Skills  JavaScript (preferred ExtJS framework)

 Ruby
 Ruby on Rails
 MySQL
 Docker
Desired Skills  Terraform

 Basic Unix/Linux administration
 Redis
 Resque
 TravisCI
 AWS ECS
 AWS RDS
 AWS EMR
 AWS S3
 AWS Step Functions
 AWS Lambda Functions
 Experience working remotely with a distributed team
Great problem-solving skills

D) Other Information
Educational Qualifications Bachelor's degree/MCA
Experience  5– 8 years

Please confirm the mail with your updated CV  if you are interested in this position and also please share the below-mentioned details :

Current CTC:
Expected CTC:
Current Company:
Notice Period:

Notice Period:Are you okay with 1 week Notice period if not  then comfortable as freelancing work with us till joining:- 
Current Location:
Preferred Location:
Total-experience:
Relevant experience:
Highest qualification:

DOJ(If Offer in Hand from Other company):

offer in hand:

Alternate number:

Interview Availability

• Key Skills:
• Expert Proficiency in anyone the below programming language - Node JS, PHP or GoLang
• Expert Computer Science fundamentals like Data Structures, Algorithms, Time Complexity, and others
• Strong Microservices, REST API, Git source control, CI/CD, and other latest technology trends
• Strong System Design, DB Design proficiency
• Strong knowledge in Design Patterns, best software development practices
• Good exposure to working in Open Source stack, E-Commerce, or Fintech domain.

Services: Data Scientist

Exp 8+yrs

Location: Pune (preference)

As a Data Scientist who can help us with our innovation lab initiative, you will be responsible for extracting insights from large datasets and turning them into actionable strategies to drive business decisions. You will collaborate with cross-functional teams to identify opportunities for leveraging data to solve business problems and improve processes.

Advanced Degree: PhD or equivalent in Computer Science, Data Science, Statistics, Mathematics, or a related field, demonstrating a strong foundation in theoretical and practical aspects of AI and machine learning.

Deep Technical Expertise: Proven track record of applying advanced statistical models, machine learning algorithms, and computational methodologies to solve complex problems in various domains.

Hands-on Experience with AI Technologies: Extensive experience in designing, implementing, and deploying AI solutions, including but not limited to natural language processing, computer vision, and predictive analytics projects.

Strong Programming Skills: Proficiency in programming languages such as Python, R, or Scala, and familiarity with AI and machine learning frameworks (e.g., TensorFlow, PyTorch).

Data Manipulation and Analysis: Expertise in handling and analyzing large datasets using SQL, NoSQL, and data processing frameworks (e.g., Spark).

Excellent Communication Skills: Ability to clearly articulate complex technical concepts, findings, and the business value of AI solutions to both technical and non-technical stakeholders.

Understanding of AI Ethics and Bias: Knowledge of ethical AI practices, including bias detection and mitigation strategies, to ensure the development of fair and responsible AI systems.

Problem-Solving Ability: Demonstrated ability to apply analytical and creative thinking to complex challenges, with a track record of innovative solutions in AI.

Collaboration and Leadership: Experience working in cross-functional teams, with the ability to lead projects and mentor junior team members in AI methodologies and best practices.

Industry-Specific AI Application Knowledge: Demonstrated experience in applying AI solutions to real-world problems in industries such as healthcare, finance, retail, or manufacturing, showing a deep understanding of sector-specific challenges and opportunities.

LLM Development and Customization: Hands-on experience in developing, fine-tuning, and deploying Large Language Models for applications such as conversational agents, content generation, and semantic analysis.

Advanced Natural Language Understanding (NLU) and Generation (NLG): Expertise in leveraging LLMs for complex NLU and NLG tasks, demonstrating a deep understanding of language model capabilities and limitations.

About Intraedge: https://intraedge.com/ 

Intraedge is a Technology, Products and Learning Organization, It was founded in 2002 with offices in the US, India, Europe, Canada, and Singapore. We provide our clients with the resources and expertise to enhance business performance through technology. 

Mandatory: Hands on experience working with Java or Kotlin. Very strong logical skills. Good hold on operating system concepts and data structure. Experience with web services , SQL Lite , camera kit , image caching concepts, keychain , past experience working with one of the design patterns like MVC / MVVM / MVP , network check implementation.

Good to have:  Rx-Swift experience , video / image filter experience , media player usage , complex UX effects , couch-db , RealM.Knowledge of GIT management , Continuous Integration and Continuous Development practices.

Soft Skills: Strong communication skills , high spirited , eager to learn , able to perform in a high pressure environment