Telesales Executive

Key Responsibilities & Job Duties

● To provide functional support for our ERP

Finance applications (Oracle eBusiness Suite)

○ Assist users in case of question

○ Manage functional requests

● Train users to keep the right level of skill

○ To organize audits of the use of systems

○ Detect and collect issues

○ Implement action plan and coordinate actions

● To manage enhancements in accordance with the procedures which apply in the department

○ Collect enhancements from users

○ Challenge the user requirements

● Define priorities

○ Write functional specifications and coordinate developments with the technical team

● Test and train the users

○ Regularly communicate to the users the status of the enhancement

○ Report activity to the management

○ Collaborate with functional support in other zones to share information

○ Optionally, may manage some projects

Key Technical & Functional Competencies
● Functional competencies

○ Strong Business processes: Finance

● Technical competencies

○ Good Knowledge of Oracle SQL

○ Strong Oracle eBusiness Suite

Modules: AP, AR, GL, FA (At least at a professional for two Modules)

○ Basic knowledge of Oracle eBusiness Suite Modules: INV, PO, OE, WSH is preferable

JOB DESCRIPTION/PREFERRED QUALIFICATIONS:

KEY RESPONSIBILITIES: 

• Lead and mentor a team of algorithm engineers, providing guidance and support to ensure their professional growth and success. 
• Develop and maintain the infrastructure required for the deployment and execution of algorithms at scale. 
• Collaborate with data scientists, software engineers, and product managers to design and implement robust and scalable algorithmic solutions. 
• Optimize algorithm performance and resource utilization to meet business objectives.
• Stay up to date with the latest advancements in algorithm engineering and infrastructure technologies and apply them to improve our systems.
• Drive continuous improvement in development processes, tools, and methodologies. 

QUALIFICATIONS: 

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 
• Proven experience in developing computer vision and image processing algorithms and ML/DL algorithms. 
• Familiar with high performance computing, parallel programming and distributed systems.
• Strong leadership and team management skills, with a track record of successfully leading engineering teams. 
• Proficiency in programming languages such as Python, C++ and CUDA. 
• Excellent problem-solving and analytical skills. 
• Strong communication and collaboration abilities. 

PREFERRED QUALIFICATIONS: 

• Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-learn). 
• Experience with GPU architecture and algo development toolkits like Docker, Apptainer. 

MINIMUM QUALIFICATIONS: 

• Bachelor's degree plus 8 + years of experience 
• Master's degree plus 8 + years of experience 
• Familiar with high performance computing, parallel programming and distributed systems.

MUST-HAVE SKILLS: 

• Phd with 6 yrs industry exp or M.Tech + 8 yrs experience or B.Tech + 10 yrs experience.
• 14 yrs exp if an IC role.
• Minimum 1 yrs experience working as a Manager/Lead
• 8 years' experience in any of the programming languages such as Python/C++/CUDA.
• 8 years' experience in Machine learning, Artificial intelligence, Deep learning.
• 2 to 3 years exp in Image processing & Computer vision is a MUST
• Product / Semi-conductor / Hardware Manufacturing company experience is a MUST. Candidates should be from engineering product companies 
• Candidates from Tier 1 colleges like (IIT, IIIT, VIT, NIT) (Preferred)
• Relocation to Chennai is mandatory

NICE TO HAVE SKILLS: 

• Candidates from Semicon or manufacturing companies
• Candidates with more than 8 CPGA

• Strong B2B Tech / SaaS Sales Profile, with a focus on Global Large Enterprises
• Mandatory (Experience 1): Must have minimum 8+ YOE in B2B Tech Sales for complex ERP Tech, B2B SaaS, or Tech Product Sales.
• Mandatory (Experience 2) : Must have 2+ YOE in B2B SaaS Sales.
• Mandatory (Experience 3): Must have minimum 2+ YOE in dealing with Direct Sales to Large Enterprise accounts in US Market.
• Mandatory (Experience 4): Must have handled deal / ticket size of average 70K+ USD and 750K+ USD of Annual Target.
• Mandatory (Experience 5): Must have experience with long sales cycles (3 to 6-months) for complex ERP solutions, consultative selling, and working with CXO-level stakeholders
• Mandatory (Experience 6): Must have seen strong career growth/promotions in last 5 years, and should be a Senior Manager or above in the current role
• Mandatory (Compensation): Current total compensation (Fixed + Variable) must be ₹60 LPA or above.

Preferred

• Preferred (Experience): Some managing/mentoring experience is a plus.
• Preferred (Education) - MBA from Tier-1 Colleges

Preferred Companies

Target Companies (1) - 6sense, Anaplan, Airtable, Avalara, Browserstack, Chargebee, Datatrain, Drivetrain, Druva, Freshworks, Gusto, Hackerrank, Highradius, HubSpot, Intercom, Kissflow, Moengage, Mosaic Tech, Ordway, Outplay, Paperflite, Planful, QuickBooks, Ramp, Revenuehero, Rippling, Rocketium

Target Companies (2) - Sezzle, Slack, Spendesk, Sprinto, Stripe, SuperOps, Survey Sparrow, Vanta, Whatfix, Xero, Zeda.io, Zoho, zycus, Darwinbox, Entropik, Everstage, Facilio, Growfin, Growfin.ai, Haptik, Interviewbit, Lead Squared, Leadle, Prezent, Recko, Recruiterflow, SentientGeeks, Spendflo, Squadstack, Vertice, Zenoti

Mentor Interns

Own Production

AI/ML based development 

Full stack developer 

with react.js 

node.js 

Python with flex or Django 

RESTful service 

Database 

Docker 

CI/CD

AWS

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

Perks and benefits

• Experience in Digital Marketing with a specific focus on Google Ads
• Manage and scale e-commerce campaigns of big brands globally Google Ads certified (preferred)
• Working Proficiency with Google Ads, Google Ads Editor, Google Merchant center
• Working knowledge of various campaign types like Google Search, Google Display, Shopping, and YouTube Ads
• Advanced knowledge of Microsoft excel
• Strategise SEM campaigns and align it against the whole digital marketing strategy Understanding and implementation of funnel approach - measurement of events like add to cart, checkout, etc on websites and also building audiences related to these events
• Tracking and setup of all events through Google Tag Manager
• Analyze data from various other sources (like Google Analytics, Hotjar, etc) and find insights and on how to grow faster
• Creative inputs and AB Testing - strategise on creatives and map them to relevant audiences, test different versions and formats to continually optimize campaigns
• Find new opportunities to grow revenue and sales.