Telesales Executive

You will be at the forefront of Byteridge's AI infrastructure capabilities, helping customers unlock the full potential of foundation models through expert-level deployment on GPU infrastructure.

This highly technical role requires deep expertise in machine learning infrastructure, GPU optimization, and production ML systems, combined with the ability to translate complex technical concepts into customer success.

What You'll Do

Model Deployment & Optimization

• Lead end-to-end deployments of large language models on AWS infrastructure for strategic

customers

• Design and implement training, fine-tuning, and inference pipelines using Amazon SageMaker AI

• Optimize model performance through GPU-level tuning, kernel optimization, and infrastructure

configuration

• Deploy models on diverse GPU architectures including NVIDIA and AWS custom silicon (Trainium,

Inferentia)

Infrastructure Architecture & Performance

• Architect scalable ML infrastructure using SageMaker AI Inference, HyperPod, and distributed

training frameworks

• Implement CUDA-level optimizations and custom kernels for improved model performance

• Design storage and networking architectures optimized for high-throughput ML workloads

• Troubleshoot and resolve complex performance bottlenecks at the GPU driver and kernel level

Customer Engagement & Technical Leadership

• Partner with AWS AI Specialist Solution Architects and customer ML teams to understand model

requirements and deployment constraints

• Provide technical guidance on model selection, fine-tuning strategies, and production best practices

• Conduct performance benchmarking and cost optimization analysis for ML workloads

• Share field insights with AWS product teams to influence infrastructure and service roadmaps

What We're Looking For

Core Qualifications

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience (Master's or

PhD preferred)

• 5+ years of experience in machine learning infrastructure, model deployment, or GPU computing

• Strong programming skills in Python and experience with ML frameworks (PyTorch, TensorFlow, JAX)• Deep understanding of LLM architectures, training methodologies, and inference optimization

Technical Expertise (High-Level Alignment)

• Hands-on experience training, fine-tuning, or deploying large language models in production

• Proficiency with GPU programming, CUDA, and kernel-level optimization techniques

• Experience with distributed training frameworks and multi-GPU/multi-node orchestration

• Strong knowledge of AWS core services: EC2 (GPU instances), S3, EFS, VPC, and networking

Preferred Experience

• Direct experience with Amazon SageMaker AI (Training, Inference, HyperPod) or equivalent ML

platforms

• Understanding of GPU architectures (NVIDIA A100, H100) and AWS custom silicon (Trainium,

Inferentia)

• Experience with model compression techniques (quantization, pruning, distillation)

• Knowledge of MLOps practices, model monitoring, and production ML system design

• Background in high-performance computing, distributed systems, or systems programming

Essential Attributes

• Ability to dive deep into technical problems and debug complex infrastructure issues

• Strong analytical skills with data-driven approach to optimization

• Excellent communication skills to explain complex technical concepts to diverse audiences

• Comfortable working in ambiguous, fast-paced environments with evolving requirements

• Ownership mindset with ability to drive projects from architecture to production

About the Role:

We are looking for a Media Monitoring Executive to track and analyze media coverage across

print, online, broadcast, and social platforms. The role involves preparing reports, monitoring

brand mentions, political developments, and providing insights to support PR and

communications strategies.

Key Responsibilities:

• Monitor daily media coverage (print, digital, TV, social media).

• Track client updates and developments.

• Prepare concise monitoring and analysis reports.

• Maintain databases and archives of coverage.

• Share insights on trends, competitors, and sentiment.

Requirements:

• Bachelor’s degree in Mass Communication, Journalism, Political Science, or related field.

• 1-4 year of experience.

• Interest/awareness in politics, especially National & Maharashtra politics.

• Good communication, research, and analytical skills.

• Proficiency in MS Office; knowledge of media monitoring tools is a plus.

• Proficiency in Marathi is Preferred.

As a senior engineer you will be working independently in designing and implementing new visuals and also helping improve code quality. A lot of emphasis is on usability; so any specific experience is ux is a big plus. Any experience with backend implementation is also a plus

You will work with a mix of front end technologies, primarily JavaScript, D3, HTML 5, SVG, CSS (and related tech like SaSS/LESS). You'd also work with Git, WebPack. You don't already need to know all of these technologies.The key requirement is a keen interest in UI/UX work, solid front-end programming skills (thorough understanding of JavaScript, CSS and browser rendering workflow) and critical thinking.

Remote working is allowed

1. Create and maintain optimal data pipeline architecture
2. Assemble large, complex data sets that meet business requirements
3. Identifying, designing, and implementing internal process improvements including redesigning infrastructure for greater scalability, optimizing data delivery, and automating manual processes
4. Work with Data, Analytics & Tech team to extract, arrange and analyze data
5. Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS technologies
6. Building analytical tools to utilize the data pipeline, providing actionable insight into key business performance metrics including operational efficiency and customer acquisition
7. Works closely with all business units and engineering teams to develop a strategy for long-term data platform architecture.
8. Working with stakeholders including data, design, product, and executive teams, and assisting them with data-related technical issues
9. Working with stakeholders including the Executive, Product, Data, and Design teams to support their data infrastructure needs while assisting with data-related technical issues.

1. SQL
2. Ruby or Python(Ruby preferred)
3. Apache-Hadoop based analytics
4. Data warehousing
5. Data architecture
6. Schema design
7. ML

1.  Prior experience of 2 to 5 years as a Data Engineer.
2. Ability in managing and communicating data warehouse plans to internal teams.
3. Experience designing, building, and maintaining data processing systems.
4. Ability to perform root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions.
5. Excellent analytic skills associated with working on unstructured datasets.
6. Ability to build processes that support data transformation, workload management, data structures, dependency, and metadata.

Responsibilities:

Develop new front-end features using Vue.JS framework

Collaborate with key stakeholders across different stages of the SDLC

Deliver high quality code and lead validation of the developed features

Skills & Qualifications

4+ years of working experience as a professional UI developer

Bachelor’s degree in Computer Science or Information Technology

Proficiency in Javascript and Web markup (HTML/CSS)

Good working experience in JS frameworks such as VueJS, AngularJS

Hands-on knowledge on data structures & algorithms, time-space analysis

About Araali:

Araali Networks is a SaaS based cybersecurity startup that has raised a total of $10M from well known investors like A Capital, Firebolt Ventures and SV Angels, and and through a strategic investment by a publicly traded security company.

The company is disrupting the cloud firewall market by auto-creating nano-perimeters around every cloud app. The Araali solution enables developers to focus on features and improves the security posture through simplification and automation. 

The security controls are embedded at the time of DevOps. The precision of Araali controls also helps with security operations where alerts are precise and intelligently routed to the right app team, making it actionable in real-time.

YARDI Software Developer

The ideal candidate will have an application development background with strong technical skills in MS SQL Server, SSRS, YSR, and experience with Yardi Real Estate Software Modules. The candidate will be an expert multi-tasker with excellent problem-solving skills and a can-do attitude. They tackle tasks head, looking for opportunities to assist teams and create efficiencies. Yardi Technical Developer designs, develops, debugs, tests and implements software enhancements. Responsibilities include correcting defects in existing applications; documenting defect resolutions; planning implementation; solution customizations, configurations and enhancements.

Key Accountabilities & Tasks

§  Designs and develops front-end and back-end web application features

§  Performs maintenance programming for existing versions

§  Analyzes and documents reasons for test failure, and revises/debugs assigned programs and/or procedures as necessary

§  Uses corporate approved sourced control applications to maintain code changes

§  Understands application and uses standards

§  Adheres to department policies, procedures and standards in the development and implementation of software

§  Collaborate with all the key stakeholders to find alternatives and solutions to business challenges. Seek out systems solutions (either internal to client or external 3rd party solutions) that can be leveraged to meet business requirements.

§  Act as primary liaison with Business Solution Manager during the development lifecycle, from needs analysis and bug tracking to UAT and rollout.

§  Develop and manage working relations with Business Solution Manager, and subject matter experts to ensure the business solutions are aligned with their goals and priorities, and how process automation through IT solutions will help them reach their goals.

§  Create and maintain a cohesive, coordinated plan to deliver solutions that meet the stakeholders’ priorities within budgetary and product requirements.

§  Execute on project plans and assist others in executing on project plans across the various groups.

§  Analyze and document requirements and use appropriate techniques to refine, review and validate requirements.

§  Provide pro-active consulting in Technology and Operations Business Process design and re-engineering to uplift Nakheel Malls services to the tenants and end consumers.

§  Provide Yardi client support and technical issue resolution via Ticket System/Portal, E-Mail, phone and other electronic medium.

§  Create and enhance management reports utilizing Yardi

§  Oversee source control for report repository.

Qualifications, Experience, & Skills

§  Bachelor’s degree in Information Technology or equivalent.

§  Minimum 3 years of YARDI software development experience in the similar role.

§  Ability to understand and communicate complex business requirements in technical terms.

§  Strong project management skills.

§  Experience in organizing, planning, and executing large scale IT projects from vision through implementation, involving internal personnel, contractors, and vendors.

§  Must be able to research, write and edit content for various projects.

§  Excellent interpersonal skills to relate and communicate to all levels of the IT members.

§  Ability to take initiative and an aptitude for creative problem-solving.

§  Displays a positive attitude and works well with others.

§  Planning & Project Management skills.

§  Prioritization, Organizing & Time management skills

§  Team Player

§  Flexible and adaptability skills

§  Source control management systems, multi-threading and concurrency

§  Debugging, performance profiling and optimization

§  Strong knowledge in Voyager database Schema

§  Able to develop Columnar reports, YSR and correspondence reports 

§  Experience in YARDI international, commercial and residential modules 

§  Knowledge in YARDI AR, AP, GL, ABF and FA

§  Experience in YARDI commercial cafe & Rent Cafe

§  Experience in YARDI Voyager, YARDI commercial cafe and YARDI Rent Cafe Implementation process.

§  Technical Knowledge in YARDI Orion BI Report Writing.

If you are passionate about your data and analytics, love integrating SaaS platforms, and enjoy talking to customers, you'll have a great time here at CutsomerSuccessBox! We recognize both the opportunities and the challenges that come along. 

We're looking for a great Implementation Engineer to assist our customers in integrating with 3rd party tools, help them get the data via APIs, JavaScripts or other analytics tools so that the customers can start getting value from CustomerSuccessBox (CSB) product. This is a great role for someone who loves data & to build their career in Customer Success domain & work with the world-class team.

Implementation Engineer’s role is a key part of the Product & Customer Success team. As an Implementation Engineer, you will be responsible for guiding customers in getting the data from various 3rd party tools & make sure you are helping the Customer Success team to onboard customers. You will act as a trusted advisor. You will become an integral part of the company and our customers.

Your Primary Responsibilities

• Understand Customer Operations Tech Stack. What platforms are they using for CRM, Support, Billing, Analytics, etc) 
• Handhold customer in syncing all the data sources with CSB. Many of which are pre build native integrations which are activated by a simple click through flow. 
• Devising smart engineering solutions for each customer's unique enterprise stack (CRM/Billing/Support/Analytics).
• You will get opportunities to learn & develop on different technologies and platforms. 
• Understand the business requirement as to prioritize data sources and objects.
• Conduct workshops with customers to break the requirement in smaller & achievable format.
• Create an implementation framework to capture and decide what are all the data that is required
• Plan meetings with customers & their developers to understand how their data is structured. Consult them the best practices of sending that data to CSB.
• You will always be connected to the CSB technical team, so that you can leverage them to drive customer implementation.
• Resolve customer issues, with or without collaboration with other teams; 
• Build strong customer relationships by maintaining high levels of engagement and communication.
• Collaborate on creating best practices guide for developers, Update API documentation & update & maintain the Integration documentation.
• Work with CustomerSuccess Team to share insights with customers & prepare Customised reports on BI tools
• Pass Feedback to Product Management
• Work with the Support & CustomerSuccess team to coordinate and prioritize open items.  

What experience will you gain?

• Tech – Learning about huge enterprises tech stack
• Tech – Understanding enterprise technical architecture and implementation
• Tech - Understanding of APIs/JS/analytics
• Business / Tech - Use of enterprise platforms like Business Intelligence (BI) / SaaS platforms like CRM (Salesforce, Hubspot), support (Zendesk, Intercom, Freshdesk), Billing (Chargebee, Stripe, Quickbooks), etc.
• International Customer exposure – Talking to industry leaders

What Makes You The Right Fit

• Any experinece where you have done some Customer facing role. 
• Is hands on with BI tools. (good to have)
• Has an understanding of the B2B SaaS ecosystem & tools usually companies use. 
• Strong communication and interpersonal skills, both written and verbal; This is a must have since we have an international customer base that you will be working with.
• Undergraduate degree (BE/B.Tech) in Computer Science or Information Technology
  
  

What This Is Not

• This is NOT a 9 to 5 job.
• We don't offer or encourage any hierarchical structure.
  
  

Compensation

• Among the best in the industry.
• Cash, Incentives

Why CustomerSuccessBox?

CustomerSuccessBox is the leading AI powered Enterprise Customer Success platform. It helps global B2B SaaS businesses to get to 130%+ MRR Retention, unlock 3X upsell opportunities and double LTV.

In SaaS, 95% of the Lifetime value (LTV) is locked in as ‘Future’ Recurring Revenue. BUT businesses don't know who will Renew / Buy-more / At-Risk until it’s too LATE.

CustomerSuccessBox technology tracks real time product adoption and customer engagement. It’s AI Powered ‘Early Warning System’ uncovers the blind spots for Proactive Interventions. It's advanced automation leads to a faster time to value, higher product adoption and reduced cost of customer success.

Leading customer-centric global enterprises such as Headset - Seattle, Aislelabs - Toronto, Locus - Bangalore and Raken - San Diego.

People and Culture

CustomerSuccessBox is a B2B SaaS customer success platform, Venture backed (https://inc42.com/buzz/customersuccessbox-funding-pi-ventures-axilor/) by pi Ventures and Axilor in venture funding. CustomerSuccessBox is founded and run by CEO, Puneet Kataria, recognized by LinkedIn as a Global Top Voice of 2019. 

At CustomerSuccessBox, you will become part of a passionate team that works together to create value for our customers and their customers.

As a member of the CustomerSuccessBox team, you will own the problems and will enjoy both authority and accountability over deliverables. You will be rewarded for business results delivered. All the credit of the success is yours to take, but it will come with the responsibility of owning up to the failures too, we call them ‘failed experiments’.

In return, we are committed to providing you with every opportunity to learn, grow and reach the highest level of your ability and potential.

CustomerSuccessBox is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, gender, ethnicity, national origin, disability, or sexual orientation.

We are looking for highly motivated engineers with the following skillset-

• Engineering degree in Computer science or ECE or MCA is a must
• In-depth knowledge of PHP, HTML5, CSS, jQuery, JavaScript, AJAX
• Experience using PHP frameworks such as Laravel, Symfony, Zend, etc. - any 1 is required
• VueJS, AngularJS, ReactJS - knowledge of any 1 is required
• Between 1-5 years of work experience is required
• Very strong data structure and algorithm knowledge
• Ideal candidate would be a very strong developer with great coding skills
• Good English communication skills
• Willingness to work on multiple projects simultaneously
• Ability to work through ambiguous requirements and come up with a clear scope and problem statement
• If you have any live projects portfolio or GitHub handle please share them
• Office is in Fairlie place (Dalhousie), Kolkata 700 001