Telesales Executive

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

We are India’s fastest-growing digital trust platform offering services such as background verifications, reference checks, employee/staff onboarding, etc. We have completed more than 500+ million checks across 3000+ happy clients and since its inception, the company has shown continuous uptrend growth in an ever-changing business environment. As an organization, we are self-sustainable with positive cash flows.

At OnGrid, we are focused on redefining and reimagining Trust. We are leveraging APIs to build a digital trust platform all while being accountable that provides verified credentials instantly coming from the source directly. Having built the basic pillars of trust, we now want our imaginations to be let loose and think of avenues not explored and ways never implemented before. In this pursuit, we are looking for a motivated Staff Engineer (Backend) with experience in building high-performing, scalable, enterprise-grade applications, joining us, driving this vision, and taking it to a larger scale. If you are a visionary, always on the lookout for finding the right solutions, and a technology geek, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for.

Roles & Responsibilities -

● Develop new user-facing features.

● Work alongside product to understand our requirements, and design, develop and iterate, think through the complex architecture.

● Writing clean, reusable, high-quality, high-performance, maintainable code.

● Encourage innovation and efficiency improvements to ensure processes are productive

● Ensure the training and mentoring of the team members

● Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed.

● Research and apply new technologies, techniques, and best practices.

Requirements -

• Bachelors/Masters in Computer Science or a related field

• 5 - 10 years of prior relevant experience

• Experience with web technologies and microservices architecture

• Java, Spring framework

• MySQL, Mongo, Solr, Redis,

• Kubernetes, Docker

• Excellent teamwork skills, flexibility, and ability to handle multiple tasks.

• Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story • Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services

• Exceptional design and architectural skills

• Experience of cloud providers/platforms like GCP and AWS

Job Summary:

We seek a UI/UX Designer to create intuitive, user-friendly digital experiences. You'll work with developers and product teams to design seamless interfaces, conduct user research, and enhance usability.

Key Responsibilities:

• Design wireframes, prototypes, and UI mockups.
• Conduct user research and usability testing.
• Collaborate with developers for smooth implementation.
• Optimize navigation, usability, and accessibility.
• Maintain design systems and style guides.

Requirements:

• Experience with Figma, Adobe XD, Sketch.
• Strong understanding of user flows and usability principles.
• Knowledge of HTML, CSS, JavaScript (preferred).
• Excellent visual design and typography skills.
• Strong communication and teamwork abilities.

Perks:

• Competitive salary & benefits
• Remote work & flexible hours
• Career development opportunities

Job Title: Digital Marketing Executive

Job Description:

As a Digital Marketing Executive, you will play a vital role in developing and implementing digital marketing strategies to enhance our online presence, drive brand awareness, and achieve business goals. You will work closely with the marketing team to execute campaigns across various digital channels, monitor performance, and optimize strategies for maximum effectiveness. Your creativity, analytical skills, and understanding of digital trends will be crucial in generating measurable results and fostering customer engagement.

Responsibilities:

1. Digital Campaign Management

2. Content Creation and Management: 

3. Social Media Management 

4. Search Engine Optimization (SEO)

5. Pay-Per-Click (PPC) Advertising

6. Email Marketing

7. Analytics and Reporting 

8. Conversion Rate Optimization (CRO)

9. Digital Trends and Market Research.

10. Collaboration

Requirements:

1. Bachelor's degree in Marketing, Business, or a related field.

2. Proven experience in digital marketing with a focus on campaign management, SEO, PPC, social media, and email marketing.

3. Familiarity with digital marketing tools and platforms, such as Google Ads, Google Analytics, social media management tools, and email marketing software.

4. Strong written and verbal communication skills.

5. Analytical mindset with the ability to interpret data and make data-driven decisions.

6. Creative thinking and ability to generate innovative ideas for campaigns.

7. Strong organizational skills and attention to detail.

8. Ability to work in a fast-paced environment and manage multiple projects simultaneously.

9. Up-to-date with the latest digital marketing trends and best practices.

Join our dynamic team and contribute to our digital marketing success! If you are passionate about leveraging digital channels to drive business growth and have a track record of delivering results, we'd love to hear from you.

Website: https://www.theuniqueculture.com/

Responsibilities :-

1.      Design and engineer new next generation fintech solutions.

2.      Implement, optimize and manage the microservices based architecture, end to end, considering various technologies and business stakeholders.

3.      Build the correct database design and be ready to evolve it as per upcoming requirements.

4.      Design, develop and implement various web and mobile app based customer/partner/merchant journeys.

5.      Work with multiple stakeholders to understand inherent complexities involved in building the new solutions on top of the existing product and provide the most suitable and optimized one.

6.      A go getter with no reservations, should be ready to jump in and code if required.

7.      Do code reviews and ensure that best practices are followed

Ensure that best security practices are taken care of while building the product. 

Requirements:-

1.      Bachelor of Engineering or Bachelor of Technology in Computer Science / Information Technology or a related field

2.      At least 12 years of experience that includes at least 5 years of experience in technology architecture with a significant focus on building scalable full stack applications to be deployed on cloud

3.      Excellent problem solving and strategic thinking and leadership skills with the ability to implement complex projects to successful completion

4.      Hands on experience in Nodejs, JavaScript, Mongo DB, Relational Database and React. Must be efficient in building efficient code and DB queries.

5.      Experience in using cloud services from various cloud providers i.e. AWS, Azure, OCI (AWS exposure is the must)

6.      Understanding and experience in ensuring the security best practices are taken care of while building the product.

Should have excellent communication and interpersonal skills.

  Overall 4+ years of experience

·  2 year development experience in NodeJs(v4 and above)

·  Knowledge in Unit testing frameworks like Mocha

·  Experience in working with any NodeJs web framework(Express or Hapi)

·  Development experience using any persistent store (NoSql or Relational)

Formal Deliverables

·  Design and development of new and enhance existing applications using Node.JS

·  Collaborate with internal and external team members to ensure projects get delivered as planned

·  Develop Backend services using HapiJs

·  Develop background workers based on cron or rabbitmq messages

·  Support existing and new features via bug fixes, prod support or monitoring scripts

·  Unit testing for all the developed modules

JOB DESCRIPTION

Designation - Area Sales Manager

Qualification – Any Graduate, Preferably B Pharm, M Pharm, MBA

Experience – Min 5 years

• Devising, reviewing and reporting on the strategy for business development in line with the strategic objectives of the organisation
• Planning, formulating and implementing marketing strategies and promotions to increase market penetration and to drive revenue & profitability by maximizing sales
• Formulating, developing and implementing yearly business strategies to ensure attainment of revenue goals and profitable sell-through
• Managing, training and providing overall guidance to the sales of an assigned territory
• Steering business operations for the profit center with a view to realize pre-planned sales and revenue targets; formulating profit center budget for operational / business development activities

We are actively seeking a Senior Data Engineer experienced in building data pipelines and integrations from 3rd party data sources by writing custom automated ETL jobs using Python. The role will work in partnership with other members of the Business Analytics team to support the development and implementation of new and existing data warehouse solutions for our clients. This includes designing database import/export processes used to generate client data warehouse deliverables.