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This position is responsible for growing business in the assigned region through self and team by sourcing, qualifying and developing enterprise accounts in the assigned geography for data centre, servers and storage, audio-visual unified communication, cloud services, etc. We also expect the position holder to expand and lead a team of vibrant Enterprise Sales Managers. We are looking for someone who could be proficient in one or two of our solution lines and would be keen to learn the others. Account Development and Management, Team Leadership and Customer Centricity are the cornerstones of this job. Experience or current job in the same location would be preferred.
Main Duties/Responsibilities:
- Be overall responsible for the regional sales, margins, profitability, headcount and growth goals through self and team.
- Suggest new services/products and innovative sales techniques for end users and manage accounts in India and globally to increase customer satisfaction.
- Collaborate with senior executives to establish and execute a sales goal for the region.
- Managing a sales team in order to maximize sales revenue and meet or exceed accepted goals, objectives and targets
- Develop and maintain relations with OEMs and Manufacturers.
- Forecast annual, quarterly, and monthly sales goals.
- Coach, develop and assist the ESMs in their planning, sales techniques, account management and technical knowledge by arranging presentations of strategies, training, seminars, and through regular meetings.
- Develop specific plans to ensure long term-term growth and short-term targets.
- Review regional expenses and recommend cost optimization improvements.
- Anticipate potential and address current problems with prompt and effective solutions
- Identify hiring needs, and collaborate with HR to select and train new salespeople.
- Analyze regional market trends and discover new opportunities for growth.
- Operate as ‘farmer’ for large enterprise accounts while hunting for new accounts.
Skills:
- Result orientation; setting and achieving targets and objectives in time
- Strong verbal and written communications skills including presentation skills.
- Strong relationship building, analytical and negotiation skills.
- Customer centricity; being the customer’s success manager internally at Rahi
- Ability to work collaboratively with all the verticals across the all geographies in India and other global regions.
- Coaching and leading a team
- Overall accountable for achieving monthly deals target and quarterly revenue target
- Responsible for identifying / qualifying new opportunities for Avekshaa’ solutions andappNeura products mainly in the domestic Market.
- Responsible for building solid qualified pipeline.
- Pursue hot/warm leads and convert them into business.
- Provide operational support for all sales processes including alliances, pipeline
- progression, sales proposals, collections dashboards etc.
- Understand client’s needs and identifying the right solution to solve those busines schallenges
- Understand competitive landscape and constantly improve market intelligence
- Ensure selling effectiveness across the sales cycle.
- Build client database
- Support marketing activities across regions.
Required Skills & Experience:
- Indian market - Lead generation
- Maintaining the database
- Cold calls, setting up the meeting
- 1-3 years of solutions, IT consulting and software product selling experience in the domestic market. Experience of selling APM products-services, IT service management,
- testing and security services will be an added advantage. (People with only Hardware and Network selling experience shall not apply)
- Must be hunter with ability to identify opportunities and convert leads into pursuits
- Go Getter, has a drive to win - gets results despite hurdles, rejection, is persuasive and
- have the drive to win over competition
- Must have achieved / over-achieved revenue targets consistently.
- Ability to understand technical solution and articulate the same to CIO / Buyer over calls / meeting.
- Must have adequate exposure to client management and buyer processes including vendor registration etc.
Vedantu is India's leading Online tutoring company which enables students to learn LIVE with some of
India's best-curated teachers. It’s a fast-growing EdTech start-up with an outreach to over 1 million
students spread across 1000+ cities from 30+ countries. Vedantu is founded by IITian friends who have
been teachers themselves with over 13 years of teaching experience. It caters to 6th grade to 12th grade, prepares students for school boards, and competitive examinations, and has co-curricular courses.
About the Role :
The academic Counselor is the face of Vedantu for all our students & parents and will help them understand
how to leverage the Vedantu Platform for their learning.
Roles & Responsibilities:
Will have to do consultative outbound calls & follow-up calls daily with prospective students & their parents.
Fix appointments and conduct demo sessions daily with prospective students & their parents.
Understand Customer profiles & learning problems to explain the implications of ineffective learning methods and create a need for Vedantu course offerings through a structured Counseling Session with the student and the parents.
Handle Objections and Price Negotiationnegotiations to generate Sales Revenue.
Learn/ Upgrade one’s Product Knowledge, Sales Skills, and market understanding to achieve and exceed growing Sales target(s).
Desired Profile of the candidate:
Should be proficient in English and Hindi.
Comfortable working with 6 days (Monday off) in a Fast-Paced Environment.
The Candidate should have a laptop with functional audio/video plugins.
In Addition to salary, there would be monthly Incentives based on Sales Performance
Minimum Qualification - Must be a Graduate
Key Job Responsibilities:
- Expertise in handling out bound sales.
- Ability to communicate clearly with customers.
- Identify potential customers to sell Taxmann’s products. Demonstrate them Products and Services. Close sales deals and maintaining good customer rapport.
- Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products
- Follow and achieve sales goals on a monthly, quarterly and yearly basis
- CRM Operations is mandatory wherein one has to maintain customer’s record and the activities done for one single customer
- Excellent Customer service skills.
- Attend trainings to stay up to date with the specifications of new products and service offerings.
Job description
Role Overview:The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
Key Responsibilities
- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience.
- Capture the insights from customer interactions and share it with the internal team.
- Strictly adhere to the process requirements.
Skill and Competencies required:
Functional
- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills MS Excel, Word
Behavioral
- Values Integrity / Honesty / Respect
- Communication Oral & Written skills / Listening
- Executive Presence
- Business / Telephone Etiquette
- Influencing Skills
- Empathy
- Self-driven / Initiative
- Ability to manage stress
- Willingness to learn
Education and Experience:Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply Minimum of 6 Months 4 years experience in Telesales / Tele-calling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain
Salary and Benefits
- Fixed Salary Rs. 1.5 LPA to Rs 2.00 LPA per Annum plus
- Incentive Rs. 36000/- to Rs.60000/- per Annum
- Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
- Opportunities to learn and grow with the Company
- Meeting assigned sales targets
- Management and resolve customer complaints
- Sell insurance/credit cards or loan and handle calls.
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Complete call logs and reports and other duties as assigned
- Accomplishes sales and organization mission by completing related results as needed.