Application Support(Workplace/VMS) & Finance

About the role

We are looking for a NetSuite Consultant to set up and support NetSuite for our US clients. NetSuite is software that companies use to manage their money, bills and orders in one place. You will talk to the client, understand how their business works, set up NetSuite to match, move their old data in, test everything, and train their team. We have openings at both experienced and senior levels.

Work details

- Remote (work from home)

- Shift: 6:30 pm to 2:30 am IST (US client hours)

- Travel: up to 25% may be needed

What you will do

- Lead client workshops and document their requirements

- Design and configure NetSuite

- Handle data migration and integrations with other tools

- Build customizations using SuiteScript and SuiteFlow

- Prepare test plans and test the setup before go-live

- Train end users and support them after go-live

- Guide team members and work as a bridge between business and technical teams

What we are looking for

- Full life-cycle implementation experience with Multi-book, OpenAir and Professional Services Automation

- Hands-on experience with SuiteScript, SuiteFlow, reporting and integrations

- Understanding of ASC-606 (revenue recognition)

- Good knowledge of accounting, finance or operations

- Strong communication and client-handling skills

Good to have

- Bachelor's degree in Accounting, IT or a related field

- NetSuite Suite Foundation, ERP Consultant, Multi-book, Advanced Revenue Management or OpenAir certification

- CPA, PMP or MBA

- Experience with Advanced Revenue Management (not mandatory)

Location: Vadodara, Gujarat

Work Mode: Onsite

Shift Timing: 3:00 PM – 12:00 AM IST, with flexibility to work 5:00 PM – 2:00 AM or 6:00 PM – 3:00 AM based on business requirements

About the Organization

We are a fast-growing global business services organization that combines technology, process excellence, and specialized industry expertise to deliver high-quality financial and operational solutions. Working closely with international stakeholders, the organization focuses on efficiency, compliance, accuracy, and continuous improvement while supporting a diverse client base.

Role Overview

We are seeking an experienced Finance & Accounting Manager to lead accounting operations, manage a team of finance professionals, and ensure accurate financial reporting and compliance. This role requires strong leadership skills, accounting expertise, and the ability to collaborate with global teams in a dynamic business environment.

Key Responsibilities

• Lead and supervise day-to-day accounting operations
• Oversee Accounts Payable, General Ledger, reconciliations, fixed assets, and inter-company accounting
• Ensure timely month-end and year-end financial close processes
• Prepare financial reports, management reports, and variance analysis
• Support audits and statutory compliance requirements
• Manage banking activities and balance sheet reconciliations
• Drive process improvements and operational efficiency
• Mentor, train, and develop accounting team members
• Collaborate with cross-functional and international stakeholders
• Track key financial metrics and support business decision-making

Requirements

• CA, CPA, ACCA, CIMA, or equivalent finance qualification
• 5+ years of experience in Finance & Accounting
• Prior team management or supervisory experience
• Experience in BPO, KPO, ITES, or shared services environments is preferred
• Knowledge of ERP/accounting systems such as NetSuite, SAP, QuickBooks, Tally, or similar platforms
• Strong Excel and financial reporting skills
• Excellent communication and stakeholder management abilities
• Strong analytical and problem-solving skills

Ideal Candidate

• Detail-oriented and highly organized
• Comfortable managing multiple priorities and deadlines
• Strong leadership and people management skills
• Ability to work effectively with global teams
• Adaptable to a fast-paced and evolving work environment

Important Note

Please apply only if you are comfortable working from the Vadodara location in an onsite setup and are willing to work the specified shift timings, including flexibility for evening and night shifts as required by business needs.

Are you a finance professional looking to move beyond routine accounting and work on business transformation projects? This opportunity offers exposure to finance processes, ERP systems, consulting assignments, and interactions with businesses across various industries.

What You'll Do

• Work on finance process improvement and transformation initiatives.
• Analyze and strengthen accounting, reporting, and financial control processes.
• Support ERP implementation and business system projects.
• Collaborate with clients to understand business requirements and recommend solutions.
• Participate in financial reporting, MIS, compliance, and audit-related activities.
• Assist organizations in adopting best practices and efficient workflows.

What We're Looking For

• B.Com, M.Com, CA Inter, or equivalent finance qualification.
• 5+ years of experience in Accounting, Finance, Audit, MIS, Financial Reporting, or related areas.
• Strong understanding of:
• General Ledger
• Accounts Payable & Receivable
• Fixed Assets
• Financial Statements
• Costing & Inventory Valuation
• Audit & Compliance
• Experience with ERP systems will be an advantage.
• Good communication, analytical, and stakeholder management skills.

Why This Role?

✅ Opportunity to work on large-scale business improvement projects

✅ Exposure to multiple industries and business models

✅ Hands-on learning in ERP and finance transformation initiatives

✅ Dynamic work environment with continuous professional growth

✅ Strong client interaction and business exposure

Candidate Preferences

• Open to travel for client engagements and project assignments.
• Interested in a consulting-oriented role and learning-driven environment.
• Demonstrates career stability and long-term commitment.
• Comfortable working in a fast-paced, business-focused setting.

If you enjoy solving business challenges, improving financial processes, and working closely with diverse organizations, we'd love to hear from you.

Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

Position Responsibilities :

• Provide exceptional support to customers via phone, chat, and email, addressing inquiries and resolving issues efficiently.
• Collaborate with internal teams, including product engineering and management, to resolve complex cases.
• Research and troubleshoot customer questions, ensuring accurate and timely solutions.
• Maintain detailed records of customer interactions and case resolutions.
• Share knowledge and best practices with team members to foster a collaborative environment.
• Strive to exceed customer expectations by delivering world-class service.
• Continuously develop product and industry knowledge to enhance support capabilities.

Does this position require a degree? :

Yes - The position has a strict, non-negotiable degree requirement. Equivalent experience is NOT permitted, and ALL applicants without the listed required degree WILL be disqualified.

Qualifications :

• Bachelor’s degree is mandatory from a recognized university.
• Excellent time management and organizational skills.
• Strong listening and communication skills, both oral and written.
• Demonstrated ability to problem solve and troubleshoot customer issues.
• Self-motivated and proactive team player with a collaborative mindset.
• Desire to provide outstanding customer service and exceed expectations.
• Work experience in accounting/finance or a related college degree.

Preferred Qualifications:

• Prior customer service experience of 2+ years.
• Experience supporting accounting or finance software products or Accounting degree.
• Ability to adapt quickly to new technologies and processes.

Role: Finance Executive

Industry: SaaS / Technology

Reporting to: Chief Financial Officer (CFO)

Experience: 2+ years of relevant experience for CA Inter / Semi Qualified CA candidates, or 4+ years for B.Com graduates

Role Overview

We are looking for a Finance Executive to join our growing SaaS and technology company in a broad-based finance role, reporting directly to the CFO.

The role combines financial accounting and controllership, management reporting, business finance, financial planning and analysis (FP&A), statutory compliance and process improvement.

The ideal candidate will have strong accounting fundamentals, sound financial understanding and the ability to independently manage finance operations while supporting business planning and decision-making.

Key Responsibilities:

Financial Accounting & Controllership

• Manage revenue accounting, billing, collections, reconciliations and day-to-day financial operations.
• Support month-end, quarter-end and year-end financial closures.
• Oversee accounts payable, accounts receivable and working capital management.
• Ensure accuracy of financial records, accounting entries and reconciliations.

Management Reporting & Business Finance

• Prepare monthly MIS reports, management dashboards and financial analysis.
• Support budgeting, forecasting, cash-flow planning and variance analysis.
• Track business performance, revenue, profitability and relevant SaaS metrics.
• Provide financial insights to support management decision-making.
• Assist the CFO with FP&A, business planning and strategic finance initiatives.

Taxation, Audit & Compliance

• Manage GST, TDS and other applicable direct and indirect tax compliances.
• Coordinate statutory audits, tax audits and regulatory filings.
• Maintain internal financial controls, documentation and compliance records.
• Ensure timely completion of statutory and financial reporting requirements.

Process Improvement & Automation

• Identify opportunities to streamline and strengthen finance processes.
• Support automation of accounting, reconciliations and financial reporting.
• Improve financial controls, reporting accuracy and operational efficiency as the business scales.

Candidate Profile:

Qualifications & Experience

• Semi Qualified CA, CA Inter Qualified, CA Finalist, CA Final Attempted or CA Articleship Completed.
• Candidates who have discontinued pursuing CA Final but possess strong practical finance and accounting experience are encouraged to apply.
• B.Com graduates with a minimum of 4 years of relevant experience in accounting, taxation and financial operations will also be considered.
• Minimum 2 years of relevant practical experience for candidates with a CA background, with preference for hands-on experience beyond articleship.

Required Skills & Competencies

• Strong understanding of accounting principles, financial reporting, taxation and audit processes.
• Practical experience in GST, TDS, reconciliations and financial closing activities.
• Proficiency in MS Excel and accounting software such as Tally, Zoho Books or similar ERP systems.
• Good analytical ability, commercial understanding and attention to detail.
• Ability to work independently, manage multiple responsibilities and take end-to-end ownership.
• Strong communication, coordination and stakeholder-management skills.

Preferred Experience

• Experience in a SaaS, technology or subscription-based business.
• Exposure to budgeting, forecasting, FP&A and management reporting.
• Understanding of SaaS business metrics, revenue recognition and financial performance analysis.
• Experience in finance process improvements, automation or ERP implementation.

What the Role Offers

• Opportunity to work directly with the CFO and gain exposure to business and financial decision-making.
• A broad-based role combining financial controllership, compliance, management reporting and business finance.
• Hands-on experience in the financial operations of a growing SaaS and technology company.
• Opportunity to take ownership of key finance processes and contribute to improving systems, controls and reporting as the business scales.

Job Summary

We are looking for a motivated and customer-focused Support Services Executive to handle customer queries, troubleshoot issues, and provide timely resolutions. The ideal candidate should have an experience in the Salesforce platform, along with strong communication, analytical, and problem-solving skills.

Key Responsibilities

• Act as a primary point of contact for customer support requests.
• Analyze, troubleshoot, and resolve customer-reported issues within defined SLAs.
• Communicate regularly with customers and provide timely updates on case progress.
• Monitor support cases and ensure proper follow-up until closure.
• Meet defined targets for response time, resolution time, quality, and customer satisfaction.

Required Skills and Qualifications

• 0–3 years of experience in Customer Support, Application Support, Technical Support, or a similar role.
• Familiarity with CRM systems and support ticketing tools is an added advantage, with Salesforce CRM experience preferred.
• Basic knowledge of SQL, Salesforce, ERP applications, or cloud-based applications is preferred.
• Strong communication, analytical, and problem-solving skills.

· Willingness to work in rotational shifts covering IST and EST time zones on alternate weeks, as required.

Preferred Skills

• Experience in SaaS, ERP, CRM, or enterprise application support.
• Hands-on experience with the Salesforce Platform and Service Cloud
• Knowledge of SQL queries and database concepts.
• Experience working with support ticketing systems.
• Strong customer service and stakeholder management skills.