Accounts Executive

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of

paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has

relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via

social media.

● Provide constructive feedback to the team and train them to achieve desired results.

• Excellent knowledge of working with PHP Symfony / Laravel / CodeIgniter
• Must possess a strong understanding of Object-Oriented technology
• Knowledge of any PHP CMS or Framework will be a plus – Laravel / Symfony / CodeIgniter, Zend Framework
• Excellent communication (written and oral) and interpersonal skills.
• Work primarily with PHP, object-oriented design, dynamic content retrieval, Unit testing techniques, debugging techniques, HTTP, MySQL and Apache

Requirements:

• Minimum 2 Years of Experience: Demonstrated experience in visual communication design, with at least 2 years of professional experience.
• Portfolio: A compelling portfolio showcasing a diverse range of visual communication work, including packaging design, digital graphics, and print collateral.
• Consumer Brand Experience: Prior experience in designing for consumer brands is advantageous, indicating an ability to connect with target audiences effectively.
• Creativity: A flair for creative thinking and the ability to translate concepts into visually appealing designs.
• Software Proficiency: Proficient in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign) and a willingness to adapt to emerging design tools.
• Detail-Oriented: Meticulous attention to detail, ensuring that all designs are accurate and aligned with brand guidelines.
• Collaborative Spirit: Strong interpersonal and communication skills, enabling effective teamwork and client collaboration.

 Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

Responsibilities:

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

Salary and Benefits:

- Salary range: INR 15,000 to 18,000 per month.

- Incentives based on performance.

- Comprehensive training and growth opportunities.

Primary skills:

At least 3+ years of working experience on embedded firmware development

- Experience in multithreaded programming, network programming (wired and wireless protocols), real-time programming, cross-platform and cross-language development

- Hands-on experience on driver development for various sensors

- Working knowledge of communication protocols like UART, I2C, SPI, USB, Ethernet, etc

- Product development experience with range of microcontroller/microprocessor architectures, adoption of bare-metal, RTOS and Linux operating systems on new platforms

-Hands-on experience on software development in Bluetooth domain is added advantage

- Experience with hardware lab equipment such as digital scope, logic analyser and JTAG

- Understanding of embedded development constraints and system performance

- Experience with programming in C/C++ and Embedded C

Why Cybernetyx?

• Work on groundbreaking machine vision projects that leverage the latest advancements in AI.
• Join a team of leading experts in machine vision, AI, and machine learning. Competitive salary, exceptional benefits, and flexible work options. Opportunity for continuous learning and development.
• Make a tangible impact in the tech industry and beyond.

About Our Team:

You will be a part of a cutting-edge team that specializes in the development of machine vision-based AI products. Our team is committed to pushing the boundaries of what's possible, delivering solutions that revolutionize various industries.

Your Day-to-Day Role:

• Developing and optimizing vision algorithms in C/C++.
• Collaborate with cross-functional teams to integrate machine vision capabilities into larger systems and products.
• Software Engineer - Computer Vision at Cybernetyx 1
• Implement real-time processing techniques for handling video and image data.
• Conduct research to improve existing technologies and contribute to product development.
• Utilize QT for application development, if applicable.
• Leverage OpenCV library for computer vision tasks.

What Are We Looking For:

• 4+ years of experience in C/C++ programming.
• Experience with QT is beneficial but not mandatory.
• Knowledge of OpenCV library is a plus but not required.
• Strong understanding of machine vision, image processing, and AI algorithms. Analytical mindset with strong problem-solving skills.
• Ability to work in a fast-paced, collaborative environment. 

Job description

• Research trending topics in social media, influencer marketing, and lifestyle niches.
• Write engaging, SEO-friendly blog posts that resonate with our target audience, budding influencers, content creators,
• Use keyword research tools to optimize content for search engines.
• Assist in content planning and work closely with the marketing team to align blog content with social media efforts.
• Proofread and edited blog posts before publication.

Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, Reactjs , Node.js, Typescript and Mongodb

Binding of UI elements to JavaScript object models

Creating RESTful services with Node.js

Python or PHP knowledge will be good

Architect scalable web architectures

Work in a cross-functional team to deliver a complete user experience

Create Unit and Integration tests to ensure the quality of code

Be responsive to change requests and feature requests

Write code that is cross-platform and cross-device compatible

Ability to wear many hats and learn new technologies quickly

Qualification and Work Experience

Qualification: B.E./B. Tech/BCA/MCA

Work experience: 1- 8 years

Minimum 1-8 years of experience in Designs, develops and implementation of web-based Java applications to support business  requirements and projects.

Hands-on experience in Java and J2EE Ecosystem.

Hands-on experience in Spring boot, Hibernate and/or Struts frameworks.

Good familiarity with Object-Oriented Programming, Web services, REST, HTTP.

Strong experience with databases and MySQL.

Experience in Agile Development/Project Management, DevOps CI/CD process is a big plus.

1-6 years minimum in creating complex HTML based solutions

Detail oriented experience as a Web Developer creating Angular/React/Vue based solutions

1-6 years with Node.js and Express js

Ability to work both independently and in collaborative teams to communicate design and build ideas effectively

Experience using asynchronous RESTful services (JSON)

 Knowledge and Hands-on experience on ASP.Net, C#, MS SQL Server, Restful, C# 3.5/4.0, MVC

Desirable Skills: Excellent written and verbal communication skills. Excellent analytical and troubleshooting abilities.

Solid understanding of best practices in web application development.

Knowledge and Hands-on experience on Java, 

Exceptional attention to detail and design.

Requirements

Fluent knowledge of the latest HTML/CSS standards and best practices

Working knowledge of JavaScript, Typescript, ReactJS and Angular Working knowledge of Node.js and Express js

Solid Understanding of HTTP protocol and how server-side code is processed on the client

Understanding the nature of asynchronous programming and its quirks and workarounds Excellent hands-on experience with MongoDB , Mongo aggregation, MySQL, Ability to build REST services, Authentications, MVC applications

Excellent Object-Oriented Programming skills and ability to write modular, secure, scalable and maintainable code 

Experience with Elastic search, Redis.

Some experience with Photoshop or Sketch is a plus (creating sprites, optimizing, cutting or adjusting images)

Working knowledge of front end optimization and performance techniques

Obsession with lean, clean and organized front-end code

Cross-browser development and troubleshooting

Experience building Responsive websites for web, tablet and mobile devices

Eye for details is crucial

Able to handle multiple projects and competing deadlines

Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation

Passionate about learning new technologies, take pride in code quality and a self-starter.

Exposure to AngularJS, jQuery is a plus

Experience of Groovy & Grails is a big plus.

Exposure to NoSQL databases like MongoDB is a big plus.

Experience in AWS is a big plus.

Desired Skills:

Experience with Microservices and DevOps.

Benefits :

Opportunity to work on highly challenging international projects.

Opportunity to travel & work with International clients.

Flexible and friendly work environment

Great organizational culture, focus on employee's well-being.

Work-life balance.

Be part of the best place to work for certified company

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit http://www.cloudbees.com/">www.cloudbees.com and follow us on https://twitter.com/CloudBees?s=20">Twitter, http://www.linkedin.com/company/cloudbees">LinkedIn, and https://www.facebook.com/CloudBees">Facebook.

RESPONSIBILITIES:

• Monitor and triage IT Helpdesk requests through the Ticketing system and escalation Slack Channel and Emails
• Provide technical support and consultation services to end-users with issue identification, reproduction, and resolution via ticketing system, phones, and/or chat.
• Prepare and ship computers to all users based on company standard policy
• Responsible for general IT operations and user support
• Collaborate with Engineering Operations, and security teams to coordinate on IT policies to make effective business decisions
• Design, plan and implement systems automation as required for better efficiency to support team projects
• Accurately record transactions and processes using a designated tracking software
• Fully document technical specifications solutions of supported applications, workflow processes, and training material to a non-technical audience
• Develop, deploy and maintain system monitoring to enhance and scale the quality of IT support
• Develop, deploy and maintain the automation and user life cycle workflow
• Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.
• Leads systems' incident support and troubleshooting for complex and non-complex issues.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; 
• Provides insight into recommendations for technical solutions that meet design and functional needs.
• Completes work assignments and supports business-specific projects by applying expertise in the subject area; 
• Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
• Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
• Develops, configures, or modifies basic to moderately complex integrated business application solutions by designing and coding component-based applications using programming languages.

REQUIREMENTS:

• Strong customer service skills including verbal and written communications; customer-focused with the ability to effectively communicate with management, co-workers, and customers.
• Experience administering SaaS applications like Google workspace, Atlassian, Okta, Slack
• Hands-on experience working and supporting Mac and Windows OS
• Experience and knowledge of scripting languages to develop automation workflows and integrations for repetitive manual tasks
• Superior time management skills including a sense of urgency and proactive approach.
• Capable to manage multiple tasks/ projects simultaneously
• Excellent analytical and problem-solving skills.
• Demonstrated ability to work independently and in a team environment.
• Self-motivated to research resolutions to technical issues independently and learn new technologies with limited guidance
• Familiar with SSO/SAML, SCIM, 2FA, and Oauth flows
• Experience with API integrations
• Flexibility to work during the holidays and an on-call rotation

PROFESSIONAL BACKGROUND / SKILLS:

• Bachelor's degree in Computer Science or related degree or related experience required.
• CompTIA A+ certification a plus
• 6+ years of relevant technical experience in a Help Desk, System Admin, or Desktop Support role
• Strong Knowledge of Google Suite, Atlassian, and Okta administration
• Strong Knowledge of scripting languages (Python, Google Script, etc)
• Strong computer aptitude and understanding of IT concepts, operating systems, business applications, and network systems.
• Experience in software development and knowledge of scripting languages.
• Strong ability to evaluate the impact of new needs, as well as associated applications, systems, and processes
• Strong ability to work both individually and in a team environment

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.